Chicago, IL 60640 daltonjlind@gmail.

com

Dalton J. Lind (312) 870-0529 DJLind.weebly.com

Overview
Technologically adept self-starter boasting a broad range of knowledge and experience in the realms of computer
information systems, sales and customer service. Currently dedicated to progressing my career.

Work
➢ Stone Profit Systems
Experie
o Account Manager- Oct. 2015 – Sept. 2019
▪ Sales - Conducted software demonstrations for inbound leads via screen-share or in-person.
nce Generated and negotiated quotes for system implementation (sales stats here).
▪ Implementations / Training - Performed data migrations through extraction data from old
systems and importing to SQL data tables. Worked directly with client’s management and/or
C-suite execs to define and refine operational workflows at the company. Conducted training
online/ in-person for clients’ software usage in every department (business travel map).
▪ Account Management - Served as a main point of contact for my clients during and after
implementation. Worked directly with our internal programming team and relayed info on
custom requests / system updates.
▪ Technical Support - Phone support for questions and glitches as-needed. Created general &
customer-specific walkthrough documentation and videos for processes, and single-handedly
created the company’s first and only resource for online support- help.stoneprofits.com.

➢ Wright Foundation
o Sales Operations Assistant- Nov. 2014 – Oct. 2015
▪ Lead Generation - Through online research and outbound contact via phone/email, qualify
lists of potential sales opportunities to be targeted by the Sales Manager.
▪ Sales Pipeline Management - Organization of sales leads into a pipeline for reporting and
analytics, and to schedule follow-ups.

➢ San Jose Group

o Junior Account Executive (intern)- May 2014 – Aug. 2014
▪ Online Advertising - Assisted in the production and tracking of Google Ads campaigns.
▪ Market Research - Reported researched statistics to assist in planning the Illinois Office of
Tourism's marketing campaign in Mexico
▪ Event Planning - Assisted in planning events at 4 major U.S. cities for an international
marketing campaign by the Mexico City Ministry of Tourism.

Education
➢ Eastern Illinois University
o Bachelor of Arts, Major in Corporate Communication. Minor in Business Administration
o Public Relations Student Society of America
▪ Chair of Publicity (2013/2014)

➢ Technology Center of DuPage

o 2-year program for college & career prep
▪ Focus in computer information systems: Microsoft Visual Basic, C#, C++, Adobe Photoshop, Illustrator

Proficient Skills: Microsoft Excel, Word, PowerPoint; Adobe Photoshop, Illustrator, & Premier; Basic HTML/CSS, WordPress,
Weebly, Wix; Advertising Redbooks, Google Ads; all major social media platforms.