Course: COMMERCIAL COOKING NC III

Unit of Competency: ROSTER STAFF

Module Title: ROSTERING STAFF
Modality: Check modality will be applied. Multi-modal is allowed.

() Full-online ( ) Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources Duration
1.1 Rosters are CBLM , Develop and implement staff
1.1 Develop and
developed in rosters page 6-9 (Blended Learning
implement
staff rosters accordance with Delivery Mode)
company
(Full Online) 1 hour
agreements and
wage budgets. 1 hour
Google Classroom Link:
1.2 Operational https://classroom.google.com/u/2/c/Mj
efficiency and UwNzg0ODYxMTM2
customer service Class Code: 53arnjy
levels are
maximized while
wage costs are
minimized in
roster
development.
1.3 Duties are
combined where
appropriate to
ensure effective
use of staff.
1.4 The available
skills base is
utilized
appropriately to
roster the most
effective mix of
staff and to meet
different
operational
requirements.
1.5 Rosters are
presented in
required formats
to ensure clarity
of information in
accordance with
company
standards.
1.6 Rosters are
communicated
 to appropriate
colleagues within
designated
timelines.
1. Time sheets and CBLM , Maintain staff records page 10-
1.2 Maintain staff
other documentation 12 (Blended Learning
records
are completed Delivery Mode)
1 hour
accurately and within
designated timelines. 1 hour
(Full Online)
2. Staff records are
updated accurately Google Classroom Link:
and maintained or https://classroom.google.com/u/2/c/Mj
stored in accordance UwNzg0ODYxMTM2
with establishment Class Code: 53arnjy
procedures

Course: COMMERCIAL COOKING NC III

Unit of CONTROL AND ORDER STOCK
Competency:
Module Title: CONTROLING AND ORDERING STOCK
Modality: Check modality will be applied. Multi-modal is allowed.

() Full-online ( ) Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources Duration
LO 1.Maintain  Stock levels CBLM , Maintain stock levels
stock levels and are and records page 6-13
monitored (Blended Learning
records 2 hours
and Delivery Mode)
maintained
2 hours
according to
(Full Online)
company
requirements Google Classroom Link:
. https://classroom.google.com/
 Stock u/2/c/MjUwNzg0ODYx
security is MTM2
monitored Class Code: 53arnjy
and systems
are adjusted
 as required.
 Stock
reorder
cycles are
monitored
and adjusted
as required.
 Colleagues
are informed
of their
individual
responsibiliti
es in regard
to the
reordering of
stock.
 Records of
stock
storage and
movement
are
maintained
in
accordance
with
company
procedures.
 Stock
performance is
monitored and
fast/slow-
selling items
are identified
and reported
in accordance
with company
procedures.
LO 2. Process stock  Orders for CBLM , Process stock orders
stock are page 14- 16(Blended Learning
orders
processed Delivery Mode)
accurately 2 hours
and in
(Full Online) 2 hours
accordance
with Google Classroom Link:
company https://classroom.google.com/
procedures. u/2/c/MjUwNzg0ODYx
 Stock levels MTM2
are Class Code: 53arnjy
maintained
and recorded
 ensuring
information
is complete,
correct and
current.
 Incoming stock
is checked
against
purchase and
supply
agreements
and all
necessary
details are
recorded.
LO 3. Minimize  Stock losses are CBLM , Minimize stock losses
identified and page 17- 18 (Blended
stock losses
recorded according Learning
to company Delivery Mode) 2 hours
procedures.
2 hours
 Losses are reported
(Full Online)
in accordance with
company Google Classroom Link:
procedures. https://classroom.google.com/
 Avoidable losses u/2/c/MjUwNzg0ODYx
are identified and MTM2
reasons behind Class Code: 53arnjy
these losses are
established.
 Solutions to loss
situations are
recommended and
related procedures
are implemented to
prevent future
avoidable losses.
LO 4. Follow-up 1. The delivery process CBLM , Follow-up orders
is monitored to page 19-21 (Blended Learning
orders
ensure agreed Delivery Mode)
deadlines are met. 2 hours
2. Continuity of supply (Full Online)
2 hours
is ensured by liaising
Google Classroom Link:
with colleagues and https://classroom.google.com/
suppliers. u/2/c/MjUwNzg0ODYx
3. Routine supply MTM2
problems are Class Code: 53arnjy
followed up or
referred to the
appropriate person in
accordance with
 company policy.
4. Stock is distributed to
agreed locations.
LO 5. Organize and 1.Stocks are organized at
administer stocks appropriate intervals
according to company
policy and procedures.
2. Stocktaking
responsibilities are
allocated to staff.
3. Accurate stock reports
are produced within
designated timelines.
CBLM , Organize and
administer stocks page 22-29
(Blended Learning
Delivery Mode)
2 hours
(Full Online)
2 hours
Google Classroom Link:
https://classroom.google.com/
u/2/c/MjUwNzg0ODYx
MTM2
Class Code: 53arnjy

Course: COMMERCIAL COOKING NC III

Unit of TRAIN SMALL GROUPS
Competency:
Module Title: TRAINING SMALL GROUPS
Modality: Check modality will be applied. Multi-modal is allowed.

() Full-online ( ) Blended online ( ) Distance Learning

Learning Contents Learning Resources Duration
Outcomes
LO 1. Prepare for 1.Specific training CBLM , Prepare for training page 6-
training needs are 10 (Blended Learning
identified and Delivery Mode)
confirmed through
(Full Online) 2 hours
consultation with
appropriate 2 hours
Google Classroom Link:
personnel. https://classroom.google.com/u/2/c/M
2.Training jUwNzg0ODYxMTM2
objectives are Class Code: 53arnjy
matched to identify
competency
development needs
3.Training
approaches are
planned and
documented.
LO 2. Deliver 1.1 Training is CBLM , Deliver training page 11-14
training conducted in a (Blended Learning Delivery Mode)
safe and 2 hours
accessible (Full Online )
environment. 2 hours
1.2 Training Google Classroom Link:
delivery methods https://classroom.google.com/u/2/c/M
appropriate to jUwNzg0ODYxMTM2
the participant(s) Class Code: 53arnjy
needs, trainer
availability,
location and
resources are
selected.
1.3 Strategies
and techniques
which facilitate
the learning
process are
employed.
1.4 Training
objectives,
sequence of
activities and
assessment
processes are
discussed with
training
participant(s).
1.5 Systematic
approach to
training is
undertaken to
meet specific
needs of training
participant(s).

LO 3. Provide  Practice CBLM , Provide opportunities for

opportunities for opportunities practices page 15-17 (Blended
practices are provided Learning 2 hours
to ensure that Delivery Mode)
the 2 hours
participants (Full Online )
achieve the
components Google Classroom Link:
of https://classroom.google.com/u/2/c/M
competency. jUwNzg0ODYxMTM2
Class Code: 53arnjy
 Variety of
methods for
encouraging
learning is
implemented
 to meet the
individual
needs of
participants.
LO 4. Review  Participants CBLM , Review training page 15-
training are 17 (Blended Learning 2 hours
encouraged to Delivery Mode)
self evaluate 2 hours
performance (Full Online )
and areas for
improvement Google Classroom Link:
are identified. https://classroom.google.com/u/2/c/M
 Participants” jUwNzg0ODYxMTM2
Class Code: 53arnjy
readiness for
assessment is
monitored
and
assistance is
provided with
the collection
of evidence
for
satisfactory
performance.
 Training is
evaluated
against
objectives in
the context of
self-
assessment,
participant
feedback,
supervisor
comments
and
measurement
s.
 Training
details are
recorded
according to
enterprise and
legislative
requirements.
 Results of
evaluation are
utilized to
guide further
training.
Course: COMMERCIAL COOKING NC III
Unit of Competency: ESTABLISH AND CONDUCT BUSINESS RELATIONSHIPS

Module Title: ESTABLISH AND CONDUCT BUSINESS RELATIONSHIPS

Modality: Check modality will be applied. Multi-modal is allowed.

() Full-online ( ) Blended online ( ) Distance Learning

Learning Outcomes Contents Learning Resources Duration
LO 1. Establish and 1.1 Relationships CBLM , Establish and
conduct business are established conduct business relationships
relationships within the page 6-13 (Blended
appropriate cultural Learning
context in a manner Delivery Mode) 1 hour
that promotes
goodwill and trust (Full Online ) 1 hour
between the
Google Classroom Link:
enterprise, its
https://classroom.google.co
customers and
 suppliers. m/u/2/c/MjUwNzg0O
1.2 Trust and DYxMTM2
respect are built in Class Code: 53arnjy
business
relationships
through use of
effective
communication
skills and
techniques
1.3 Opportunities
to maintain regular
contact with
customers and
suppliers are
identified and taken
up.
LO 2. Conduct 2.1 Negotiations CBLM , Conduct
negotiations are conducted in a negotiations page 14-17
business-like and (Blended Learning
professional Delivery Mode) 1 hour
manner within the
relevant cultural (Full Online ) 1 hour
context.
2.2 Negotiations Google Classroom Link:
are conducted in https://classroom.google.co
the context of the m/u/2/c/MjUwNzg0O
current enterprise DYxMTM2
marketing focus. Class Code: 53arnjy
2.3 Benefits for
all parties in the
negotiation are
maximized through
use of established
techniques and in
the context of
establishing long
term relationships.
2.4 Feedback
and input from
colleagues are
incorporated into
the negotiation.
2.5 The results
of negotiations are
communicated to
appropriate
colleagues and
stakeholders within
the appropriate
timeframes.
LO 3. Make formal  Agreements CBLM , Make formal
business agreements are confirmed business agreements page 18-
in writing using 19 (Blended Learning 1 hour
formal Delivery Mode)
contracts and
in accordance (Full Online )
1 hour
to enterprise
Google Classroom Link:
requirements. https://classroom.google.co
 Appropriate m/u/2/c/MjUwNzg0O
approvals for DYxMTM2
all aspects of Class Code: 53arnjy
formal
agreements
are checked
and obtained
in accordance
with enterprise
procedures.
 The need for
specialist advice
in the
development of
contracts is
identified and
sought where
appropriate.
LO 4. Foster and 4.1 Information CBLM , Foster and
maintain business needed to maintain business relationships
relationships maintain page 20-23 (Blended 1 hour
sound Learning
business Delivery Mode)
relationships
(Full Online ) 1 hour
are pro-
actively Google Classroom Link:
sought, https://classroom.google.co
reviewed and m/u/2/c/MjUwNzg0O
acted upon. DYxMTM2
4.2 Agreements Class Code: 53arnjy
are honored
within the
scope of
individual
responsibility.
4.3 Adjustments
to
agreements
are made in
consultation
with the
customer/sup
 plier and
information
are shared
with
appropriate
colleagues.
4.4 Relationships
are nurtured
through
regular
contact.
eLearning Infrastructure Requirements Name of the Application
( ) LMS: Google Classroom
Or Others: Google Classroom and
( ) application that provide Youtube link
Access to the digital content
and any shared resources
anywhere, anytime
( ) application that allows Google Meet, Zoom, and
communication between Facebook Messenger Group
trainers and peers synchronous Chat
and asynchronous; and
( ) application that allows Google Meet and Zoom
Administration of assessment
of learning outcomes