Course Design Blended Learning

COMPETENCY
BASED CURRICULUM
Sector:
ELECTRONIC SECTOR
Qualification:
COMPUTER SYSTEMS SERVICING NC II

NORTHER ZAMBALES COLLEGE, INC.
NATIONAL ROAD, INHOBOL MASINLOC ZAMBALES
TABLE OF CONTENTS
CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

A. COURSE DESIGN….............................................................................................1-15
Trainee’s Entry Requirements..............................................................................2
Course Structure...............................................................................................3-9
List of Tools, Equipment and Materials..........................................................10-13
Training Facilities .........................................................13
Trainers Qualification..........................................................................................15
B. MODULES OF INSTRUCTION.........................................................................16-132
 BASIC COMPETENCIES.................................................................................16-35
Participating in workplace communication.....................................................17-24
Working in a team environment.....................................................................22-25
Practicing career professionalism..................................................................26-29
Practicing occupational health and safety procedures...................................30-35
 COMMON COMPETENCIES ...........................................................................36-97
Apply quality standards.................................................................................36-41
Perform computer operations .......................................................................42-55
Perform mensuration and calculation............................................................56-63
Prepare and interpret technical drawing........................................................64-69
Use hand tools..............................................................................................70-79
Terminate & connect electrical wiring & electronic circuits.............................80-87
Test electronics components.........................................................................88-97
 CORE COMPETENCIES ......................................................................................98
Install and configure computer systems.......................................................99-105
Set-up computer networks.........................................................................106-115
Set-up computer servers...........................................................................116-121
Maintain and repair computer systems and networks................................122-132

TESDA-OP CO-01-F11
(Rev.No.00-03/08/17)
COMPETENCY-BASED CURRICULUM
A. COURSE DESIGN
COURSE TITLE COMPUTER SYSTEMS SERVICING
40 HOURS (BASIC)
NOMINAL DURATION 80 HOURS (COMMON)
160 HOURS (CORE)
------------------------------
280 HOURS – TOTAL
QUALIFICATION LEVEL NC II
COURSE
DESCRIPTION This course is designed to develop & enhance the
knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards.
It covers the basic and common competencies in addition to
the core competencies such as to install and configure
computers systems, set-up computer networks and servers
and to maintain and repair computer systems and networks.
TRAINEE ENTRY REQUIREMENTS
Trainees or students wishing to gain entry into this course should possess the

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following requirements:
 Can communicate either oral or written.

 Must pass the trainability/aptitude test.
 Must have finished 10 years of basic education or Alternative Learning
System (ALS) equivalent
 Must be able to communicate both orally and in writing
 Can perform basic mathematical computations
 Must have an internet-enabled device with internet connection access
 eCopy of the following entry requirements:
o Form 137 or HS Card or ALS Certificate
o Birth Certificate
o Valid ID
This list does not include specific institutional requirements such as educational
attainment, appropriate work experience, and others that may be required of the
trainees by the school or training center delivering the TVET program.
COURSE STRUCTURE
BASIC COMPETENCIES
(40 hours)

2
Unit of Nominal
Module Title Learning Outcomes
Competency Duration
1. Participate in 1.1 Participating 1.1.1 Obtain and convey
workplace in workplace workplace information
communicati communicatio 1.1.2 Participate in
on n workplace
meeting and
10 Hours
Discussion/Simula
tion.
1.1.3 Complete relevant

work-related
documents
2. Work in a 2.1 Working in a 2.1.1 Describe team role
team team and scope.
environment environment
2.1.2 Identify own role
and responsibility
10 Hours
within team.
2.2.3 Work as a team

member
3. Practice 3.1 Practicing 3.1.1 Integrate personal

career career objectives with
professionali professionalis organizational
sm m goals
3.1.2 Set and meet work

10 Hours
priorities
3.1.3 Maintain
professional
growth and
development
4. Practice 4.1 Practicing 4.1.1 Identity hazards and 10 Hours
occupational occupational risks
health and health and
4.1.2 Evaluate hazards
safety safety

3
procedures procedures and risks
4.1.3 Control hazards and

risks
4.1.4 Maintain
occupational
health and safety
awareness
COMMON COMPETENCIES
(80 hours)
Unit of Nominal
Competency Duration
1. Apply 1.1 Applying 1.1.1 Assess quality of
Quality Quality received materials
Standards Standards
1.1.2 Assess own work
1.1.3 Engage in quality

10 Hours
improvement
2. Perform 2.1 Performing 2.1.1 Plan and prepare 20 Hours

Computer Computer for task to be
Operation Operation taken undertaken
2.1.2 Input data into

computer
2.1.3 Access information

using computer

4
2.1.4 Produce output/
data using
computer system
2.1.5 Use basic

functions of a
www-browser to
locate information
2.1.6 Maintain computer

equipment and
systems
3. Perform 3.1Perform 3.1.1 Select measuring
Mensuration Mensuration instruments
and and 3.1.2Carry out
Calculation Calculation measurement and 10 hours
calculation
3.1.3 Maintain
measuring instruments
4. Prepare and 4.1 Preparing 4.1.1 Identify different
Interpret and kinds of technical
Technical Interpreting drawings
Drawings Technical 4.1.2 Interpret technical
Drawings drawing
4.1.3 Prepare/make
10 hours
changes on
electrical/electronic
schematic and drawings
4.1.4 Store technical
drawings and equipment/
instruments
5. Use Hand 5. Using Hand 5.1.1 Plan and prepare 10 Hours
Tools Tools for task to be
undertaken
5.1.2 Prepare hand
tools
5.1.3 Use appropriate

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hand tools and test
equipment
5.1.4 Maintain hand
tools
6. Terminate 6.1 Terminating 6.1.1 Plan and prepare
and and for
Connect Connecting termination/connection
Electrical Electrical of electrical
wiring and wiring and wiring/electronic circuits
Electronic Electronic 6.1.2 Terminate/connect
10 Hours
Circuit Circuit electrical
wiring/electronic circuits
6.1.3 Test termination/
connection of electrical
wiring /electronics
circuits
7. Test 7.1 Testing 7.1.1 Determine criteria
electronic electronic for testing electronics
components components components
7.1.2 Plan an approach
for component testing
7.1.3 Test components 10 Hours
7.1.4 Evaluate the

testing process

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CORE COMPETENCIES
(160 hours)
Unit of Nominal
Competency Duration
1. Install and 1.1 Installing and 1.1.1 Assemble 40 Hours
configure configuring computer hardware
computer computer
1.1.2 Prepare Installer
systems systems
1.1.3 Install operating
system and drivers for
peripherals/ devices.

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1.1.4 Install application
software
1.1.5 Conduct testing
and documentation
2. Set-up 2.1 Setting-up 2.1.1 Install network
computer computer cables
networks networks
2.1.2 Set network
configuration
2.1.3 Set router/Wi-Fi/
wireless access 40 Hours
point/repeater
configuration
2.1.4 Inspect and test
the configured
computer networks
3. Set-up 3.1 Setting-up 3.1.1 Set-up user
Computer Computer access
Servers Servers
3.1.2 Configure
network services
45 hours
3.1.3 Perform testing,
documentation and
pre-deployment
procedures
4. Maintain 4.1 Maintaining 4.1.1 Plan and prepare 35 hours
and repair and repairing for maintenance and
computer computer repair
systems and systems and
4.1.2 Maintain
networks networks
computer systems and
networks
4.1.3 Diagnose faults
of computer systems
4.1.4 Rectify/correct

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defects in computer
systems and networks
4.1.5 Inspect and test
the computer systems
and networks
LIST OF TOOLS, EQUIPMENT AND MATERIALS

Recommended list of tools, equipment, and materials for the training of 25 trainees
for Computer Systems Servicing – NC II
QUANTITY * TOOLS
10 pieces Screwdriver (standard)
10 pieces Screwdriver (Philips)
10 pieces Long nose pliers
10 pieces Mechanical pliers
10 sets Allen wrench
10 pieces Crimping tools
10 pieces Soldering iron
10 pieces Solder sucker
5 pieces Wire stripper
1 unit Portable electric hand drill
1 set Drill bit
5 sets Precision screw drivers
10 pcs Anti-static devices

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5 pcs Flash light/Head mounted light
* Minimum quantity recommended for a Class size of 25 trainees
QUANTITY * EQUIPMENT
26 units Desktop Computer
10 Laptop computer/Netbook
10 Computers for server
10 Server cabinet/Frame
20 pcs Patch panel (48-ports)
10 sets Working tables
1 unit Internet subscription (at least 2 MBPS)
10 units Uninterruptible Power Supply (UPS)
10 unit Hub / Switch
2 units Managed switch
1 Network controller
11 ADSL Router with Wi-Fi
10 Wireless Access Point
1 unit PC Video camera
2 units External optical drive
1 unit USB External HD
1 unit Network External HD
1 unit scanner
1 unit USB printer
1 unit Network printer
11 pieces Flash disk / Memory stick
10 units Electronic tester VOM

10
5 units LAN Cable tester
* Minimum quantity recommended for a Class size of 25 trainees
QUANTITY MATERIALS
400 pcs. RJ 45
25 pcs. Modular box (RJ45)
20 pcs. Raceway or Slotted PVC 1.5” x 1.5” x 48”
1 box UTP cable
1 can Contact cleaner
1 piece Whiteboard
1 lot Fastener
1 spool Filler (lead-free)
8 pcs Fiber optic cable 2 meters (terminated)
QUANTITY INSTALLERS / SOFTWARE

26 Desktop OS (license for proprietary software)
10 Network OS (license for proprietary software)
26 Office productivity software (license for proprietary
software)
26 Anti-virus (license for proprietary software)
5 Disk utility software
5 Virtualization software (license for proprietary
software)
5 Disk creator software

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5 Disk image software
NOTE: For free Open source systems users - Institutions should own at least
one (1) valid license for the following: Desktop OS, Network OS, Office
Productivity Software and Antivirus.
QUANTITY RESOURCES / MANUALS
26 pieces Motherboard’s manual and installer
10 pieces Device driver installer
1 lot Assorted Computer book, PC Magazines and

journals
TRAINING FACILITIES
The Computer Systems Service Workshop must be in an infrastructure facility that is
generally accepted to industry standards and practice. Based on class size of
minimum of 25 student/trainees the space requirements for the teaching/ learning
and circulation areas are as follows:
TEACHING /
SIZE AREA TOTAL AREA
LEARNING
(in METER) (in Sq. Meters) (in Sq. Meters)
AREAS
 laboratory
and/or lecture 6x8 48 48
area
 storage area 2x2 4 4
 learning
resource 4x5 20 20
center
 equipment
circulation 20 20
area
Total Workshop Area: 92

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COURSE DELIVERY
 Lecture
 Group discussion
 Demonstration
 Hands-on/Practical application
 Video Presentation
 Modular instruction
FLEXIBLE LEARNING DELIVERY

Blended Learning is a strategic and systematic approach to combining the times and
modes of learning, integrating the best aspects of face-to-face and online. The
formal education program in which a learner/student learns at least in part through
the online delivery of content and instruction, with some element of student control
over time.
Place, path and pace at least in part at supervised brick-and-mortar loca-tion.
Blended learning includes an intentional shift to online instructional de-livery for a
portion of the course to boost learning.
• Online Lecture
• Online Group Discussion- Synchronous
• (Online – Trainer Facilitated)
• Individual Work (Reading, Viewing of Video Presentation, Assignment,
Modular) Asynchronous
• Simulation (Combination of Online and F2F)
• Individual Work/ Group Work (Online)
• (Audio and Video Conferencing and Recording)
• Online Brainstorming
• Collaborations with Industry Experts

13
ASSESSMENT METHODS (FACE-TO-FACE)
 Written examination
 Demonstration
 Oral questioning
 Observation
 Interview
ASSESSMENT METHODS (VIRTUAL)

• Online Written exam
• Online Oral examination
• Online Demonstration
• Online Observation
• Online Reporting
• Portfolio

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TRAINERS QUALIFICATION
 Holder of National TVET Trainer’s Certificate (NTTC) Level 1
 *Must have at least 2 years relevant job/industry experience
*Optional. Only when required by the hiring institution.

15
MODULE OF INSTRUCTION
BASIC COMPETENCIES
UNIT OF COMPETENCY: PARTICIPATE IN WORKPLACE COMMUNICATION

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MODULE TITLE : Participating in Workplace Communication
MODULE DESCRIPTOR: This module covers the knowledge, skills and
attitudes required to obtain, interpret and convey
information in response Practicing occupational
health and safety procedures to workplace
requirements.
NOMINAL DURATION : 10 hours
LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Obtain and convey workplace information

LO 2. Complete relevant work-related documents
LO 3. Participate in workplace meeting and discussion
ASSESSMENT CRITERIA:
1. Specific relevant information is accessed from appropriate sources.
2. Effective questioning, active listening and speaking skills are used to

gather and convey information
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate non-verbal communication is used.
5. Appropriate lines of communication with superiors and colleagues are

identified
6. Defined workplace procedures for the location and storage of information.
7. Personal interaction is carried out clearly and concisely.
8. Team meetings are attended on time.
9. Own opinions are clearly expressed and those of others are listened to
without interruption.
10. Meeting inputs are consistent with the meeting purpose and established
protocols.

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11. Workplace interactions are conducted in a courteous manner appropriate
to cultural background and authority in the enterprise procedures.
12. Questions about simple routine workplace procedures and matters

concerning conditions of employment are asked and responded.
13. Meeting outcomes are interpreted and implemented.
14. Ranges of forms relating to conditions of employment are completed

accurately and legibly.
15. Workplace data is recorded on standard workplace forms and documents.
16. Basic mathematical processes are used routine calculations.
17. Errors in recording information on forms/documents are identified and

rectified.
18. Reporting requirements to superior are completed according to enterprise

guidelines.

18
LEARNING OUTCOME 1: OBTAIN AND CONVEY WORKPLACE INFORMATION
Assessment Criteria Methodologi Assessment

Contents Condition
es Method
Specific relevant Parts of
Writing FACE TO FACE
information is speech
material FACE TO
accessed from Sentence
s (pen & FACE
Group
appropriate construct
paper)
discussio Direct
sources. ion
Telepho n Observati
Effective
ne on
questioning, Effective Interactio
active listening communi Fax n Oral
and speaking cation Machin Interview
Lecture
skills are used to e
Written
Reportori
gather and Internet Test
al
convey
ONLINE
information
ONLINE • Online
Appropriate
Online Written
medium is used
Lecture exam
to transfer
Online Group • Online
information and
Discussion- Oral
ideas.
Synchronous examinati
Appropriate non-
(Online – on
verbal
Trainer • Online
communication is
Facilitated) Demonstr
used.
Individual ation
Appropriate lines
Work • Online
of communication
(Reading, Observati
with superiors
Viewing of on
and colleagues
Video • Online
are identified
Presentation, Reporting
Defined
Assignment, • Portfolio
workplace
procedures for Modular)
the location and Asynchronou

s

19
storage of Simulation
information. (Combination
Personal of Online and
interaction is F2F)
carried out clearly Individual
and concisely. Work/ Group
Work
(Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstormin
g
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 2: PARTICIPATE INWORKPLACE MEETINGS AND DISCUSSIONS
Assessment Methodologie Assessment

Contents Condition
Criteria s Method
Team Technical Paper FACE TO FACE TO
meetings Writing FACE FACE
Pencils/B
are
Recordin all pen Group Direct

20
attended on g Reference Discussio Observation,
time. informatio s (books) n Oral
n Interview,
Own Manuals Interaction
Written Test,
opinions are
Internet Lecture
Interview
clearly
Writing
expressed
Materials
and those ONLINE ONLINE
of others Online • Online
are listened Lecture Written exam
to without Online Group • Online Oral
interruption. Discussion- examination
Synchronous • Online
Meeting
(Online – Demonstratio
inputs are
Trainer n
consistent
Facilitated) • Online
with the
Individual Observation
meeting
Work • Online
purpose
(Reading, Reporting
and
Viewing of • Portfolio
established
Video
protocols.
Presentation,
Workplace
Assignment,
interactions
Modular)
are
Asynchronou
conducted
s
in a
Simulation
courteous
(Combination
manner
of Online and
appropriate
F2F)
to cultural
Individual
background
Work/ Group
and
Work (Online)
authority in
(Audio and
the
Video

21
enterprise
procedures.
Questions
about
simple
routine
workplace
procedures
Conferencing
and matters
and
concerning
Recording)
conditions
Online
of
Brainstorming
employment
Collaboration
are asked
s with
and Industry
Experts
responded.
Meeting
outcomes
are
interpreted
and
implemente
d.
LEARNING OUTCOME 3: COMPLETE RELEVANT WORK –RELATED

DOCUMENTS
Assessment Methodologi Assessment

Contents Condition
Criteria es Method
Basic Paper
Ranges of FACE TO FACE TO
Pencils/b

22
mathemati all pen
forms relating FACE FACE
cs Referenc
to conditions
Group Direct
e books
of
Types of Discussio Observatio
Manuals
employment
forms n n
are completed
Interactio
Oral
accurately
n
Interview
and legibly.
Lecture
Written
Workplace
Test
data is ONLINE
recorded on Online
standard Lecture ONLINE
workplace Online • Online
forms and Group Written
documents. Discussion- exam
Synchronous • Online Oral
Basic
(Online – examination
mathematical
Trainer • Online
processes are
Facilitated) Demonstrati
used routine
Individual on
calculations.
Work • Online
Errors in
(Reading, Observation
recording
Viewing of • Online
information on
Video Reporting
forms/docume
Presentation • Portfolio
nts are
,
identified and
Assignment,
rectified.
Modular)
Reporting Asynchronou
requirements s
to superior are Simulation
completed (Combinatio
according to n of Online
enterprise and F2F)
guidelines. Individual

23
Work/ Group
Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormin
g
Collaboratio
ns with
Industry
Experts
QUALIFICATION : COMPUTER SYSTEMS SERVICING NCII
UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT
MODULE TITLE : WORKING IN A TEAM ENVIRONMENT
MODULE DESCRIPTOR :This module covers the skills, knowledge, and

attitudes to identify role and responsibility as a member of a team
NOMINAL DURATION: 10 hours
LEARNING OUTCOMES:
Upon completion of this module the students/trainees must be able to:
LO1. Describe team role and scope
LO2. Identify own role and responsibility in a team.

24
LO3. Work as a team member.
1. Role and objective of the team are identified.

2. Team parameters, relationships and responsibilities are identified.
Individual role and responsibilities within the team environment are
identified.
3. Individual role and responsibilities within team environment are identified.
4. Roles and responsibilities of other team members are identified and
recognized.
5. Reporting relationships within team and external to team are identified.
6. Appropriate forms of communication and interactions are undertaken.
7. Appropriate contributions to complement team activities and objectives
are made.
8. Reporting using standard operating procedures is followed.
9. Development of team work plans based from on team are contributed.
LEARNING OUTCOME 1: DESCRIBE TEAM ROLE AND SCOPE

Contents Condition
Criteria s Method
The role of Access to
Role FACE TO FACE TO FACE
objective relevant
and FACE
Direct
of the workplace
objectiv
Group Observation
team is or
e of the
Discussion
identified appropriatel Case
team
Interaction
from y simulated Studies
available environmen Role Play
ONLINE
sources of t where scenarios
Online
information assessment
Lecture ONLINE
. can take
Team place.
Discussion- Written exam
parameter Materials
s are relevant to
(Online – examination
identified the propose
Trainer • Online

25
from team Facilitated)
discussion Individual
s and Work
appropriat (Reading,
e external Viewing of
sources. Video
Presentation,
Assignment,
Modular)
Asynchronous Demonstratio
Simulation n
(Combination • Online
activity or of Online and Observation
tasks. F2F) • Online
Individual Reporting
Work/ Group • Portfolio
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 2: INDENTIFY OWN ROLE AND REPONSIBILITY WITHIN

THE TEAM
Assessment Contents Condition Methodologi Assessment

26
Criteria es Method
Individual Access to
Team Work FACE TO FACE TO
role and relevant
FACE FACE
Team Role
responsibilit workplace
Group Direct
ies within Role and or
Discussion Observatio
team responsibilit appropriat
Interactio n
environmen ies ely
n
t are simulated Case
identified. environme Studies
ONLINE
Roles and nt where Role Play
Online
responsibilit assessme scenarios
Lecture
ies of other nt can
Online
team take
Group ONLINE
members place.
Discussion- • Online
are Materials
Synchronou Written
identified relevant to
s (Online – exam
and the
Trainer • Online Oral
recognized. propose
Facilitated) examination
Reporting activity or
Individual • Online
relationship tasks.
Work Demonstrati
s within
(Reading, on
team and
external to
Video Observation
team are
Presentation • Online
identified.
, Reporting
Modular)
Asynchrono
us
Simulation
(Combinatio
n of Online
and F2F)
Individual

27
Work/ Group
Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormin
g
Collaboratio
ns with
Industry
Experts
LEARNING OUTCOME 3: WORK AS TEAM MEMBER

Contents Condition
Criteria s Method
Effective Communic Learning FACE TO FACE TO
and ation guides FACE FACE
appropriate process
Transpare Group Direct
forms of
Team ncies Discussio Observati
communica
structure/te n/ on
tions used CD’s
am roles Interaction
and Case
interactions Group Simulation Studies
undertaken planning
Demonstr Role Play
with team and
ation scenarios
members decision
making ONLINE
who
Online
contribute ONLINE
Lecture
to know • Online
Online Group

28
team Discussion- Written
activities Synchronous exam
and (Online – • Online
objectives. Trainer Oral
Effective ad Facilitated) examinatio
appropriate Individual n
contribution Work • Online
s made to (Reading, Demonstr
complemen Viewing of ation
t team Video • Online
actives and Presentation, Observatio
objectives, Assignment, n
based on Modular) • Online
individual Asynchronous Reporting
skills and Simulation • Portfolio
competenci (Combination
es and of Online and
workplace F2F)
context. Individual
Observed Work/ Group
protocols in Work (Online)
reporting (Audio and
using Video
standard Conferencing
operating and
procedures. Recording)
Contribute Online
to the Brainstorming
developme Collaboration
s with
nt of
Industry
teamwork Experts
plans
based on
an

29
understandi
ng of team
role and
objectives
and
individual
competenci
es of the
members.
QUALIFICATION :COMPUTER SYSTEMS SERVICING NCII
UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM

MODULE TITLE : Practicing Career Professionalism
MODULE DESCRIPTOR : This module covers the knowledge, skills and
attitudes in promoting career growth and
advancement, specifically to integrate personal
objectives with organizational goals set and meet
priorities and maintain professional growth and
development
LEARNING OUTCOMES:
LO 1. Integrate personal objectives with organizational goals

LO 2. Set and meet priorities
LO 3. Maintain professional growth and development
1. Personal growth and work plans towards improving the qualifications set for
professionals are achieved.
2. Intra and Interpersonal relationship in the course of managing oneself based
on performance evaluation is maintained.

30
3. Commitment to the organization and its goal is demonstrated in the
performance of duties .
4. Competing demands and prioritized to achieve personal, team and
organizational goals and objectives.
5. Resources are utilized efficiently and effectively to manage work priorities and
commitments.
6. Practices along economic use and maintenance of equipment and facilities
are followed as per established procedures.
7. Training and career opportunities are identified and availed of based on the
job requirements.
8. Recognitions are sought/received and demonstrated as proof of career
advancement
9. Licenses and/or certifications relevant to job and career are obtained and
renewed.
LEARNING OUTCOME 1: INTEGRATE PERSONAL OBJECTIVES WITH

ORGRANIZATION GOALS

Contents Condition
Criteria es Method
. Personal Personal Access to
FACE TO FACE TO FACE
growth and developm relevant
FACE
Interview
work plans ent –Intra workplace
Group
towards and or Simulation/R
Discussi
improving interperso appropriat ole-play
on
the nal ely Observation
Interactio
qualificatio developm simulated
n Exams and
ns set for ent environme
Test
profession Personal nt where
ONLINE
als are Hygiene assessme
Online ONLINE
achieved. and nt can
Lecture • Online Written
Intra and Practices take
Online exam
Interperson Code of place.
Group • Online Oral
al Ethics Materials
Discussion- examination
relationshi relevant to
Synchronou • Online
p in the the
s (Online – Demonstratio
course of propose
Trainer n
managing activity or

31
oneself tasks. Facilitated) • Online
based on Individual Observation
performanc Work • Online
e (Reading, Reporting
evaluation Viewing of • Portfolio
is Video
maintained Presentation
. ,
Commitme Assignment,
nt to the Modular)
organizatio Asynchrono
n and its us
goal is Simulation
demonstrat (Combinatio
ed in the n of Online
performanc and F2F)
e of Individual
duties . Work/ Group
Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormin
g
Collaboratio
ns with
Industry
Experts
LEARNING OUTCOME 2: SET AND MEET WORK PRIORITIES

32
Contents Condition
Criteria es Method
Competing Organizatio Access to
demands nal Key relevant
FACE
Observation
and results workplace
Group
prioritized areas or Interview
Discussi
to achieve Work appropriat Simulation/R
on
personal, values and ely ole-play
Interactio
team and ethical simulated
n Exam and
organizatio standards environm
ONLINE Tests
nal goals Organizatio ent where
Online ONLINE
and nal Goals assessme
Lecture
objectives. Company nt can • Online
Online
Resources policies on take Written exam
Group
are utilized the use place. • Online Oral
Discussion-
efficiently and Materials examination
Synchronou
and maintenanc relevant • Online
s (Online –
effectively e of to the Demonstratio
Trainer
to manage equipment. propose n
Facilitated)
work activity or • Online
Individual
priorities tasks. Observation
Work
and • Online
(Reading,
commitme Reporting
Viewing of
nts. • Portfolio
Video
Practices
Presentation
along
,
economic
Assignment,
use and
Modular)
maintenan
Asynchrono
ce of
us
equipment
Simulation
and
(Combinatio
facilities
n of Online
are
and F2F)
followed as

33
per Individual
establishe Work/ Group
d Work
procedures (Online)
. (Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormin
g
Collaboratio
ns with
Industry
Experts
LEARNING OUTCOME 3: MAINTAIN PROFESSIONAL GROWTH AND

DEVELOPMENT
Assessment Methodolog Assessment

Contents Condition
Criteria ies Method
Training and Qualification Access to
FACE TO FACE TO
career standards relevant
FACE FACE
opportunitie Professional workplace
Group Direct
s are ism in or
Discussi Observatio
identified workplace appropriat
on n
and availed Relevance ely
Interacti
of based on of simulated Case
on
the job certificates environm Studies
requirement and licenses ent where Role Play
ONLINE
s. assessme scenarios

34
Recognition nt can Online
Portfolio
s are take Lecture
Assessme
sought/recei place. Online
nt
ved and Materials Group
Third Party
demonstrate relevant Discussion-
Reports
d as proof of to the Synchronou
career propose s (Online – ONLINE
advanceme activity or Trainer • Online
nt tasks. Facilitated) Written
Licenses Individual exam
and/or Work • Online Oral
certifications (Reading, examinatio
relevant to Viewing of n
job and Video • Online
career are Presentation Demonstrat
obtained , ion
and Assignment, • Online
renewed. Modular) Observatio
Asynchrono n
us • Online
Simulation Reporting
(Combinatio • Portfolio
n of Online
and F2F)
Individual
Work/
Group Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online

35
Brainstormin
g
Collaboratio
ns with
Industry
Experts
QUALIFICATION :COMPUTER SYSTEMS SERVICING NCII
UNIT OF COMPETENCY: PRACTICE OCCUPATIONAL HEALTH
AND SAFETY PROCEDURES

MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH
AND SAFETY PROCEDURES
MODULE DECRIPTOR: This module covers the knowledge, skills and

attitudes required to comply with the regulatory and organizational
requirements for occupational health and safety such as identifying,
evaluating and maintaining occupational health and safety (OHS) awareness.
NOMINAL DURATION: 10 hours
LEARNING OUTCOMES :
LO1. Identify hazards and risks.
LO2. Evaluate hazards and risks
LO3. Control Hazards and Risks
LO4. Maintain Occupational Health and Safety Procedure

36
1. Workplace hazards and risks are identified and clearly explained

2. Hazards/Risks and its corresponding indicators are identified with the
company procedures
3. Contingency measures are recognized and established in accordance
with organizational procedures
4. Terms of maximum tolerable limits are identified based on threshold
limit values (TLV)
5. Effects of hazards are determined
6. OHS issues and concerns are identified in accordance with workplace
requirements and relevant workplace OHS legislation
7. OHS procedures for controlling hazards and risks are strictly followed
8. Procedures in dealing with workplace accidents, fire and emergencies
are followed in accordance with the organization’s OHS policies
9. Personal protective equipment is correctly used in accordance with
organization’s OHS procedures and practices
10. Procedures in providing appropriate assistance in the event of
workplace emergencies are identified in line with the established
organizational protocol
11. Procedures in emergency related drill are strictly followed in line with
the established organization guidelines and procedures
12. OHS personal records are filled out in accordance with workplace
requirements
13. PPe are maintained in line with organization guidelines and
procedures

37
LEARNING OUTCOME1: IDENTIFY HAZARDS AND RISKS
Assessment Methodolog
Contents Condition Assessment Method
Criteria ies
1.Workplac Hazards
Writing FACE TO FACE TO FACE
e hazards and risks materia
FACE
ls (pen Written Test
and risks identificatio
&
Group Practical/Perform
are n and paper)
discussio ance Test
identified control Refere
nce n Interview
and clearly (books)
Organizati Interactio Case
explained Manual
onal safety n Study/Situation
s
Hazards/ and health OHS Lecture ONLINE
Risks and protocol person Symposi • Online Written
al
its records um exam
Threshold ONLINE
correspond PPE • Online Oral
limit value Online
ing Health examination
(TLV) records Lecture
indicators • Online
are Online Demonstration
OHS
identified Group • Online
Indicators
in with the Discussion- Observation
company Synchronou • Online Reporting
procedures s (Online – • Portfolio
. Trainer
Facilitated)
3.Continge Individual
ncy Work
measures (Reading,
are Viewing of
recognized Video
and Presentatio
establishe n,
d in Assignment,
accordanc Modular)
e with

38
Asynchrono
organizatio
us
nal
Simulation
procedures
(Combinatio
.
n of Online
and F2F)
Individual
Work/
Group Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormi
ng
Collaboratio
ns with
Industry
Experts
LEARNING OUTCOME 2: EVALUATE HAZARDS AND RISKS

Contents Condition
Criteria s Method
Terms of
OHS Handout on FACE TO FACE TO
maximum
Standards Phil. OHS FACE FACE
tolerable
Standards
Effects of Simulation Interview
limits are
hazards in Effects of Demonstrati Written
identified
the hazards in on Exam
based on
workplace the self-paced ONLINE
threshold
workplace instruction • Online
limits Ergonomics
Inter-active Written
values

39
( TLV) lecture exam
Employees Ergonomics
Effects of Symposium • Online Oral
Compensati
ECC
hazards examination
on
regulations
are ONLINE • Online
Commissio
determine TLV Table Online Lecture Demonstrati
n (ECC)
d. CD’S VHS Online Group on
Regulation
OHS tapes, Discussion- • Online
issues and Transparenci Synchronous Observation
concerns es (Online – • Online
are Trainer Reporting
identified Facilitated) • Portfolio
in Individual
accordanc Work
e with (Reading,
workplace Viewing of
requireme Video
nts and Presentation,
relevant Assignment,
workplace Modular)
OHS Asynchronous
legislation. Simulation
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming

40
Collaborations
with Industry
Experts
LEARNING OUTCOME 3: CONTROL HAZARDS AND RISKS
Assessment Assessment
Contents Condition Methodologies
Criteria Method
OHS
Safety Safety FACE TO FACE TO FACE
procedures
Regulation Regulations FACE
Written
for Interview
Contingenc Clean Air Act Simulation,
controlling Simulation
y Measures Demonstration ONLINE
hazards and Electrical and
and , self-paced • Online
risks are fire Safety
Procedures instruction, Written exam
strictly Code
Inter-active • Online Oral
followed. Waste
lecture, examination
Procedure in management
Symposium • Online
dealing with
Disaster ONLINE Demonstratio
workplace
Preparedness Online Lecture n
accidents,
and Online Group • Online
fire and
management Discussion- Observation
emergencies
Contingency Synchronous • Online
are followed
Measures (Online – Reporting
in
and Trainer • Portfolio
accordance
Procedures Facilitated)
with the
Individual
organization. OHS
Work
Personal Personal
(Reading,
protective Records
Viewing of
equipment is
PPE Video
correct used
in CD’S, VHS Presentation,
tapes, Assignment,
accordance
transparencie Modular)
with
s Asynchronous
organization’
Simulation

41
s OHS (Combination
procedure of Online and
and F2F)
practices. Individual
Procedures Work/ Group
in providing Work (Online)
appropriate (Audio and
assistant in Video
the event of Conferencing
workplace and
emergencies Recording)
are identified Online
in line with Brainstorming
the Collaborations
with Industry
established
Experts
organization
al protocol.
LEARNING OUTCOME 4: MAINTAIN OCCUPATIONAL HEALTH AND SAFETY

AWARENESS
Criteria Method
Procedures Operation Workpla FACE TO FACE TO
in al health ce FACE FACE
emergency and
PPE Simulation Written
related drill safety
Demonstrati
OHS Interview
are strictly procedur
on
Personal
followed in e, Simulation
self-paced
records
live with the practices ONLINE
instruction
established and Health • Online
Inter-active
organizatio regulation record Written
lecture
n

42
Symposium exam
guidelines s.
ONLINE • Online Oral
and
Emergen
Online Lecture examination
procedures.
cy –
OHS related
Discussion- Demonstrati
personal drills and
Synchronous on
record is up training
(Online – • Online
in
Trainer Observation
accordance
with
Individual Work Reporting
workplace
(Reading, • Portfolio
requiremen
Viewing of
ts.
Video
PPE are Presentation,
maintained Assignment,
in line with Modular)
organizatio Asynchronous
n Simulation
guidelines (Combination of
and Online and F2F)
procedures Individual Work/
Group Work
(Online)
(Audio and
Video
Conferencing
and Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

43
MODULES OF INSTRUCTION
COMMON COMPETENCIES
QUALIFICATION
COMPUTER SYSTEMS SERVICING NCII
UNIT OF COMPETENCY : APPLY QUALITY STANDARDS

MODULE TITLE : APPLYING QUALITY STANDARDS
MODULE DESCRIPTION : This unit covers the knowledge, skills and
attitudes on the safe use, handling and
maintenance of tools.
LEARNING OUTCOMES:
LO1. Assess quality of received materials
LO2. Assess own work
LO3. Engage in quality improvement
ASSESSMENT CRITERIA

44
 Work instruction is obtained and work is carried out in accordance with
standard operating procedures.
 Received materials are checked against workplace standards and
specifications.
 Faulty materials related to work are identified and isolated.
 Faults and any identified causes are recorded and/or reported to the
supervisor concerned in accordance with workplace procedures.
 Faulty materials are replaced in accordance with workplace procedures.
 Documentation relative to quality within the company is identified and used.
 Completed work is checked against workplace standards relevant to the task
undertaken.
 Errors are identified and isolated.
 Information on the quality and other indicators of production performance are
recorded in accordance with workplace procedures.
 In cases of deviations from specific quality standards, causes are
documented and reported in accordance with the workplace’ s standards
operating procedures.
 Process improvement procedures are participated in relative to workplace
assignment.
 Work is carried out in accordance with process improvement procedures.
 Performance of operation or quality of product of service to ensure customer
satisfaction is monitored.

45
LEARNING OUTCOME 1: ASSESS QUALITY OR RECEIVED MATERIALS
Contents Condition
Criteria es Method
Work Character Work
FACE TO FACE TO
instructio istics of instructions
n Materials Manual FACE FACE
obtained, for (Operation
Lecture- Hands-on
and work Certain manual of the
Demonstr Direct
carried Project. company/manuf Observati
ation
out in acturer’s on
Things to Self-
accordan instruction/servic Practical
be paced
ce with e manual) Demonstr
considere instructio ation
standard
d when n
operating
Receiving Group ONLINE
procedur
materials. Discussio
es. • Online
n
Received Written
ONLINE
materials
Online exam
checked
against Lecture • Online
workplac Online Oral
e
Group examinati
standard
and Discussion- on
specificat Synchronous • Online
ions.

46
Fault (Online – Demonstr
materials Trainer ation
related to
work are
identified Individual Observati
and Work on
isolated.\
(Reading, • Online
Faults Viewing of Reporting
and any
Video • Portfolio
identified
causes Presentation,
recorded Assignment,
and/or
Modular)
reported
to the Asynchronou
supervis s
or
Simulation
concerne
d in (Combinatio
accordan n of Online
ce with and F2F)
workplac
e Individual
procedur Work/ Group
es Work
Faults (Online)
materials (Audio and
are
replaced Video
in Conferencin
accordan g and
ce with
Recording)
workplac
e Online
procedur Brainstormin
es.
g
Collaboration
s with
Industry
Experts

47
LEARNING OUTCOME 2: ASSESS OWN WORK
Assessment Content Assessment

Condition Methodologies
Criteria s Method
Documentati Assess Organizatio FACE TO FACE TO
on relative own n work FACE FACE
to quality work procedures
Standar Lecture- Hands-on
within the Manufactur
ds demonstrati Direct
company er’s
on observation
identified instruction
Self-paced Practical
and used manual
instruction demonstrati
Completed Customer
Group on
work requirement
discussion
checked s ONLINE
against Other forms ONLINE • Online
workplace Online Lecture Written
standards Online Group exam
and Discussion- • Online Oral
specification Synchronous examination
s (Online – • Online
Errors are Trainer Demonstrati
identified Facilitated) on
and isolated Individual Work • Online
Information (Reading, Observation
on the Viewing of • Online

Video Reporting
quality and
Presentation, • Portfolio
other
Assignment,
indicators of
Modular)
production
Asynchronous
procedures
Simulation
recorded in
(Combination of
accordance
Online and

48
with
workplace
procedures
In cases of F2F)
deviation Individual
from specific Work/ Group
quality Work (Online)
standards, (Audio and
causes Video
documented Conferencing
and and Recording)
reported in Online
accordance Brainstorming
with the Collaborations

with Industry
workplace’s Experts
standard
operating
procedures.
LEARNING OUTCOME 3: ENGAGE IN QUALITY IMPROVEMENT
Criteria Method
Engage Organizati
Process FACE TO FACE TO
quality on work
improvem FACE FACE
improve procedures
ent
Lecture- Direct
ment Manufactur
procedure
demonstra observatio
er’s
s
tion n
instruction
participate
manual
d in
instruction demonstra
Customer
relative to
Group tion
requireme
workplace
discussion ONLINE
nts
assignmen
ONLINE • Online
Other

49
forms Online Lecture Written
t
Online Group exam
Work
Discussion- • Online Oral
carried
Synchronous examination
out in
accordan
Trainer Demonstrati
ce with
Facilitated) on
process
improvem
Work Observation
ent
procedur
Viewing of Reporting
es
Video • Portfolio
Performa Presentation,
nce of Assignment,
operation Modular)
or quality Asynchronous
of Simulation
product (Combination
of service of Online and
to ensure F2F)
customer Individual
satisfacti Work/ Group
on Work (Online)
monitore (Audio and
d Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

50
QUALIFCATION COMPUTER SYSTEMS SERVICING NC II
UNIT OF COMPETENCY : PERFORM COMPUTER OPERATION
MODULE TITLE : PERFORMING COMPUTER OPERATION
MODULE DESCRIPTION : This unit covers the knowledge, skills and
attitudes on the safe use, handling and
maintenance of tools.
LEARNING OUTCOMES:
LO1. Plan and prepare for task to be taken undertaken
LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/ data using computer system
LO5. Use basic functions of a www-browser to locate information
LO6. Maintain computer equipment and systems

ASSESSMENT CRITERIA
 Requirements of task are determined in accordance with the required output.

 Appropriate hardware and software are selected according to task assigned
and required outcome.
 Task is planned to ensure that OH & S guidelines and procedures are
followed.
 Client -specific guidelines and procedures are followed.
 Required data security guidelines are applied in accordance with existing
procedures.
 Data are entered into the computer using appropriate program/application in
accordance with company procedures.
 Accuracy of information is checked and information is saved in accordance
with standard operating procedures.
 Inputted data is stored in storage media according to requirements.

51
 Work is performed within ergonomic guidelines.
 Correct program/application is selected based on job requirements.
 Program/application containing the information required is accessed
according to company procedures.
 Desktop icons are correctly selected, opened and closed for navigation
purposes.
 Keyboard techniques are carried out in line with OH & S requirements for
safe use of keyboards.

52
LEARNING OUTCOME 1: PLAN AND PREPARE FOR TASKS TO BE TAKEN/
UNDERTAKEN

Contents Condition
Criteria s Method
Requireme Plan and Equipme FACE TO FACE TO
nts of tasks prepare for nt: FACE FACE
determined task to be 1
Lecture- Hands-on
in undertaken unit of
demonstrati Direct
accordanc OHS computer
on observation
e with the responsibilit Voltage
required ies in regulator
output working / UPS
Group on
Appropriat with Learning
discussion ONLINE
e hardware computer materials
ONLINE • Online
and :
Online Lecture Written
software Learning
Online Group exam
selected manuals
according
to task (Online – • Online
Work
assigned Trainer Demonstrati
Instructio
and Facilitated) on
n
required Individual • Online
Hand-
outcome Work Observation
outs
Task (Reading, • Online
Supplies/
planned to Viewing of Reporting
materials
ensure that Video • Portfolio
: Presentation,
OH and S
Operatin Assignment,
guidelines
g system Modular)
and
Applicati Asynchronous
procedures
on Simulation
followed
program (Combination
Client-
of Online and
specific

53
guidelines F2F)
and Individual
procedures Work/ Group
followed Work (Online)
Required (Audio and
data Video
security Conferencing
and
guidelines
Recording)
applied in
Online
accordanc
Brainstorming
e with
Collaborations
existing with Industry
procedures Experts
LEARNING OUTCOME 2: INPUT DATA INTO COMPUTER

Contents Condition
Criteria es Method
Data entered Input Equipme FACE TO FACE TO
into the Data into nt: FACE FACE
computer using computer 1 unit
Lecture- Direct
appropriate of computer
demonstrati observation
program/applica File Voltage
on and oral
tion in Storage in regulator/

54
accordance with a window UPS Self- questioning
company environm Learning paced Practical
procedure ent materials: instruction demonstrati
Accuracy of Learning Group on
information manuals discussion ONLINE
checked and Work ONLINE • Online
information Instruction Online Written
saved in Hand- Lecture exam
accordance with outs Online Group • Online Oral
standard Supplies/ Discussion- examinatio
operating materials: Synchronous n
procedures Operating (Online – • Online

Trainer Demonstrat
Inputted data system
Facilitated) ion
stored in
storage media
Application Work Observatio
according to
program (Reading, n
requirements
Work
Video Reporting
performed
within
Assignment,
ergonomic
Modular)
guidelines Asynchronou
s
Simulation
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing

55
and
Recording)
Online
Brainstorming
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 3: ACCESS INFORMATION USING COMPUTER
Assessment Criteria Methodolo Assessme

Contents Condition
gies nt Method
Correct Op Equ FACE TO FACE TO
program/applicatio erating ipment: FACE FACE
n selected based system and 1 unit
Lecture- Direct
on job its function of computer
demonst observati
requirements Sn Voltage
ration on and
Program/ eaker net regulator /
Self- oral
Application and the UPS
paced questioni
containing the cloud Lea
instructio ng
information storage rning
n Practical
required accessed materials:
Group demonstr
according to Internet and lear
discussi ation
company Social ning
on
procedures Media manuals
ONLINE ONLINE
Desktop Wor
Online • Online

56
icons correctly k instruction Lecture Written
selected, opened Han Online exam
and closed for d-outs Group • Online
navigation Sup Discussion Oral
purposes plies/ - examina
Keyboard materials: Synchrono tion
techniques carried Ope us (Online • Online
– Trainer Demons
out in line with rating
Facilitated) tration
OHS requirements system
for safe use of App
Work Observa
keyboards lication
(Reading, tion
program
Disk
Video Reportin
s
Presentati g
on, • Portfolio
Assignme
nt,
Modular)
Asynchron
ous
Simulation
(Combinati
on of
Online and
F2F)
Individual
Work/
Group
Work
(Online)
(Audio and
Video
Conferenci

57
ng and
Recording)
Online
Brainstorm
ing
Collaborati
ons with
Industry
Experts
LEARNING OUTCOME 4: PRODUCE OUTPUT/DATA USING COMPUTER

SYSTEM
Criteria Method
Entered data Input, Equipme FACE TO FACE TO
processed using outpu nt: FACE FACE
appropriate t and 1 unit
Lecture- Hands-on
software stora of
demonstrat Direct
commands ge compute
ion observation
Data printed as devic r
required using es Printer
instruction demonstrat
computer Voltage
Group ion
hardware/periph regulator
discussion
eral devices in / UPS
Direct
accordance with Learning
ONLINE observation
standard materials
Online Lecture and oral
operating :
Online Group questioning
procedures Learning
Discussion- Practical
Files and data manuals
Synchronous demonstrat
transferred Work (Online – ion
between Instructio Trainer

58
compatible Facilitated)
systems using Individual Work
computer (Reading,
software, Viewing of
hardware/periph Video
eral devices in Presentation,

Assignment, ONLINE
accordance with n
Modular) • Online
standard Hand-
Asynchronous Written
operating outs
Simulation exam
procedures Supplies
(Combination • Online Oral
/
of Online and examination
materials
F2F) • Online
:
Individual Demonstrati
Operatin
Work/ Group on
g system
Work (Online) • Online
Applicati
(Audio and Observation
on Video • Online
program Conferencing Reporting
Disks and Recording) • Portfolio
Online
Brainstorming
Collaborations
with Industry
Experts

59
LEARNING OUTCOME 5: USE BASIC FUNCTION OF A WEB BROWSER TO
LOCATE INFORMATIONS
Criteria Method
Information The Web Equipment: FACE TO FACE TO FACE
requirement 1 unit FACE
Hands-on
s for Internet Browsers of
Lecture- Direct
search and computer
demonstratio observation
established Search Voltage
n practical
Browser engines regulator/
Self-paced demonstration
launched UPS
instruction ONLINE
Search Email Learning
Group • Online Written
engine materials:
discussion exam
loaded Learning
Appropriate manuals
Online Lecture examination
search Work
criteria Instruction
Discussion- Demonstration
and/or URL Hand-outs
of site Supplies/ (Online – Observation
entered materials: Trainer • Online
Relevant Operating Facilitated) Reporting
links system Individual Work • Portfolio
followed to Application (Reading,
locate program Viewing of
required Disks Video
information Paper Presentation,
Useful Assignment,
pages Modular)
bookmarked Asynchronous
or printed as Simulation
required (Combination of
Online and F2F)

60
Individual Work/
Group Work
(Online)
(Audio and
Video
Conferencing
and Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 6: MAINTAIN COMPUTER EQUIPMENT AND SYSTEM

Contents Condition
Criteria s Method
Procedure Basic network Equipme FACE TO FACE TO
s for and security nt: FACE FACE
ensuring Anti-virus 1
Lecture- Direct
security of software/progr unit of
data, ams compute
on and oral
including File and folder r
Self-paced questioning
regular management Voltage
instruction Practical
back-ups Maintain regulator
Group demonstrati
and virus computer / UPS
discussion on
checks system and its Learning
ONLINE ONLINE
implement peripherals materials
Online Lecture • Online
ed in :
Online Group Written
accordanc Learning
Discussion- exam
e with manuals
standard Work (Online – examinatio

61
operating Instructio Trainer n
procedure n Facilitated) • Online
s Hand- Individual Demonstrat
Basic file outs Work ion
maintenan Supplies/ (Reading, • Online
ce materials Viewing of Observatio
procedure : Video n
Presentation, • Online
s Operatin
Assignment, Reporting
implement g system
Modular) • Portfolio
ed in line Applicati
Asynchronous
with on
Simulation
standard program
(Combination
operating
of Online and
procedure
F2F)
s
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

62
QUALIFICATION : COMPUTER SYSTEM SERVICING NC II
UNIT OF COMPETENCY : PERFORM MENSURATION AND
CALCULATION
MODULE TITLE : PERFORMING MENSURATION AND
CALCULATION
NOMINAL DURATION : 10 HOURS
MODULE DESCRIPTOR : This unit covers the knowledge, skills and
attitudes needed identify, care, handle and use
measuring instruments.
This module consists of three (3) learning
outcomes. Each learning outcome contains
learning activities supported by instruction
sheets. Before you perform the instructions,
read the information sheets and answer the self-
check and activities provided to ascertain to
yourself and your teacher that you have
acquired the knowledge necessary to perform
the skill portion of the particular learning
outcome.
LEARNING OUTCOMES
Upon completion of the module, you shall be able to:
LO1. Select measuring instruments

LO2. Carry out measurement and calculation
LO3. Maintain measuring instruments
ASSESSMENT CRITERIA
1. Object or component to be measured is identified according to
procedures
2. Correct specifications are obtained from relevant source
3. Measuring tools are selected in line with job requirements

63
4. Appropriate measuring instrument is selected to achieve required
outcome
5. Accurate measurements are obtained for job
6. Calculation needed to complete work tasks are performed using the four
basic process of addition (+), subtraction (-), multiplication (x), and
division (/)
7. Calculation involving fractions, percentages and mixed numbers are used
to complete workplace tasks.
8. Numerical computation is checked and corrected for accuracy
9. Instruments are read to the limit of accuracy of the tool.
10. Measuring instruments are handles without damage according to
procedures
11. Measuring instruments are cleaned before and after using.
12. Proper storage of instruments is undertaken according to manufacturer’s
specifications and standard operating procedures.

64
LEARNING OUTCOME 1: SELECT MEASURING INSTRUMENTS

Contents Condition
Criteria s Method
Object or Types of Electronic FACE TO FACE TO
component electronic component FACE FACE
to be measuring s
Self-paced Demonstratio
measured is instrument Electric
instruction n&
identified s wires
Field trip questioning
according to Basic hand
Symposiu Observation
procedures tools
m &
Correct Measuring
Film questioning
specification equipment
showing ONLINE
s are Working
Simulation • Online
obtained tables
ONLINE Written exam
from Chairs and
Online • Online Oral
relevant other lab
Lecture examination
source facilities
Measuring
Discussion- Demonstratio
tools are Synchronous n
selected in (Online – • Online
line with job Trainer Observation
requirement Facilitated) • Online
s Individual Reporting
Work • Portfolio
(Reading,
Viewing of
Video
Presentation,
Assignment,
Modular)
Asynchronou
s
Simulation

65
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 2: CARRY OUT MEASUREMENTS AND

CALCULATIONS.
Criteria Method
Ap S Roun FACE TO FACE TO
propriate ystem of d FACE FACE
measuring measurem Squa
Self- Writ
instrument is ent re
paced/ ten/Oral
selected to Multi Rect
modular examination
achieve testes angular
Dem Pra
required Sphe
onstration ctical
outcome re
Small demonstratio
Acc Verni
group n
urate er caliper

66
measuremen Engli discussion ONLINE
ts are sh/Metric rule Dista • Online
obtained for nce learning Written
job exam
ONLINE
Cal • Online Oral
Online Lecture
culation examinatio
Online Group
needed to n
Discussion-
complete • Online
Synchronous
work tasks Demonstrat
(Online –
are ion
Trainer
• Online
performed
Facilitated)
Observatio
using the
Individual Work
n
four basic (Reading,
• Online
process of Viewing of
Reporting
addition (+), Video
• Portfolio
subtraction Presentation,
(-), Assignment,
multiplication Modular)
(x), and Asynchronous
division (/) Simulation
Cal (Combination of
culation Online and F2F)
involving Individual Work/
fractions, Group Work
percentages (Online)
and mixed (Audio and

Video
numbers are
Conferencing
used to
and Recording)
complete
Online
workplace
Brainstorming
tasks.
Collaborations
Nu with Industry
merical Experts

67
computation
is checked
and
corrected for
accuracy
Inst
ruments are
read to the
limit of
accuracy of
the tool.
LEARNING OUTCOME 3: MAINTAIN MEASURING INSTRUMENTS

Contents Condition
Criteria s Method
Measuring Maintain Straight FACE TO FACE TO
instruments measuri edge FACE FACE
not ng Steel rule
Lecture- Hands-on
dropped to instrume Displacem
demonstra Direct
avoid nts ent
tion observatio
damage. Inside
Self-paced n
Measuring diameter
instruments Outside
Group demonstra
cleaned diameter
discussion tion
before and Thickness
ONLINE ONLINE
after using. Taper
Proper Out of
storage of roundness
Discussion- exam
instruments
undertaken (Online – examinatio
according Trainer n
to the Facilitated)

68
manufactur Individual • Online
er’s Work Demonstrat
specificatio (Reading, ion
ns and Viewing of • Online
standard Video Observatio
operating Presentation, n
procedures Assignment, • Online
Modular) Reporting
Asynchronous • Portfolio
Simulation
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

69
UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL
DRAWINGS
MODULE : PREPARING AND INTERPRETING
TECHNICAL DRAWINGS
DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed to prepare/interpret diagrams, engineering
abbreviation and drawings, symbols, dimension.
LEARNING OUTCOMES
LO1. Identify different kinds of technical drawings
LO2. Interpret technical drawing
LO3. Prepare/make changes to electrical/electronic schematics and drawings
LO4. Store technical drawings and equipment /instruments
PERFORMANCE CRITERIA
1. Correct technical drawing is selected according to job requirements.
2. Technical drawings are segregated in accordance with the types and
kinds of drawings
3. Components, assemblies or objects are recognized as required.
4. Dimensions of the key features of the objects depicted in the drawing are
correctly identified.
5. Symbols used in the drawing are identified and interpreted correctly.
6. Drawing is checked and validated against job requirements or equipment
in accordance with standard operating procedures.
7. Electrical/electronic schematic is drawn and correctly identified.
8. Correct drawing is identified, equipment are selected and used in
accordance with job requirements.
9. Care and maintenance of drawings are undertaken according to company
procedures.

70
10. Technical drawings are recorded and inventory is prepared in accordance
with company procedures.
11. Proper storage of instruments is undertaken according to company
procedures.
LEARNING OUTCOME 1: IDENTIFY DIFFERENT KINDS OF TECHNICAL

DRAWINGS

Contents Condition
Criteria s Method
Correct Alphabet Drawing FACE TO FACE TO FACE
technical s of Sheet FACE
Written Test
drawing is technical Pencil
Lecture- PerformanceTe
selected drawing Eraser
demonstrati st
according to Triangle
on Demonstration
job Orthogra T-square
Self-paced ONLINE
requirements. phic Drawing
instruction • Online Written
Technical Projectio board
Group exam
drawings are n
discussion • Online Oral
segregated in
ONLINE examination
accordance
Online • Online
with the types
Lecture Demonstration

71
and kinds of Online Group • Online
drawings Discussion- Observation
(Online – Reporting
Trainer • Portfolio
Facilitated)
Individual
Work
(Reading,
Viewing of
Video
Presentation,
Assignment,
Modular)
Asynchronous
Simulation
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaboration
s with
Industry
Experts

72
LEARNING OUTCOME 2: INTERPRET TECHNICAL DRAWING
Criteria Method
Components, Electronic Drawing FACE TO FACE TO FACE
assemblies or Components Sheet FACE
Written Test
objects are Pencil
Lecture- PerformanceTest
recognized Interpret Eraser
demonstration Demonstration
as required. technical Triangle
Self-paced ONLINE
Dimensions drawing T-square
of the key Drawing
Group exam
features of board
the objects
ONLINE examination
depicted in
the drawing
Online Group Demonstration
are correctly
identified.
Synchronous Observation
Symbols (Online – • Online
used in the Trainer Reporting
drawing are Facilitated) • Portfolio
identified and Individual
interpreted Work
correctly. (Reading,
Drawing is Viewing of
checked and Video
validated Presentation,
against job Assignment,
requirements Modular)
or equipment Asynchronous
in Simulation
accordance (Combination
of Online and
with standard
F2F)
operating
Individual
procedures.

73
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 3: PREPARE/MAKE CHANGES TO

ELECTRICAL/ELECTRONIC SCHEMATICS AND DRAWINGS
Assessment Conditio Methodologie Assessment

Contents
Criteria n s Method
Electrical/electro Prepare/ Drawin FACE TO FACE TO FACE
nic schematic is Make g FACE
Written Test
drawn and changes Sheet
Lecture- PerformanceT
correctly to Pencil
demonstrati est
identified. electronic Eraser
on Demonstration
Correct drawing al/ Triangl
Self-paced ONLINE
is identified, electronic e
equipment are schematic T-
Group exam
selected and s and square
used in drawings Drawin
ONLINE examination
accordance with g
job requirements. board

74
Trainer Reporting
Facilitated) • Portfolio
Individual
Work
(Reading,
Viewing of
Video
Presentation,
Assignment,
Modular)
Asynchronous
Simulation
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 4: STORE TECHNICAL DRAWINGS AND EQUIPMENT

/INSTRUMENTS
Assessment Contents Condition Methodologies Assessment

75
Criteria Method
Care and Store Technical FACE TO FACE TO FACE
maintenanc Technica Drawing FACE
Written Test
e of l Drawing Drawing
Lecture- PerformanceTe
drawings And Equipment
demonstratio st
are Equipment Drawing
n Demonstration
undertaken / Instrument
Self-paced ONLINE
according to instrument s
company s Forms
Group exam
procedures.
Technical
ONLINE examination
drawings
are
recorded
and
inventory is (Online – • Online
prepared in Trainer Reporting
accordance Facilitated) • Portfolio
with Individual Work
company (Reading,
procedures. Viewing of
Proper Video
storage of Presentation,
instruments Assignment,
is Modular)
undertaken Asynchronous
according to Simulation
company (Combination
procedures. of Online and

F2F)
Individual
Work/ Group
Work (Online)
(Audio and

76
Video
Conferencing
and Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
QUALIFICATION: COMPUTER SYSTEMS SERVICING NC II

UNIT OF COMPETENCY: USE HAND TOOLS
MODULE TITLE: USING HAND TOOLS
MODULE DESCRIPTOR: This module covers the knowledge, skills and

attitudes on the safe use, handling and maintenance of tools.
NOMINAL DURATION: 10 HOURS
SUMMARY OF LEARNING OUTCOMES
LO1. Plan and prepare for tasks to be undertaken
LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools
ASSESSMENT CRITERIA

77
 Tasks to be undertaken are properly identified
 Appropriate hand tools are identified and selected according to the
task requirements
 Appropriate hand tools are checked for proper operation and
safety
 Unsafe or faulty tools are identified and marked for repair
according to standard company procedure
 Tools are used according to tasks undertaken
 All safety procedures in using tools are observed at all times and
appropriate personal protective equipment (PPE) are used
 Malfunctions, unplanned or unusual events are reported to the
supervisor
 Tools are not dropped to avoid damage
 Routine maintenance of tools undertaken according to standard
operational procedures, principles and techniques
 Tools are stored safely in appropriate locations in accordance with
manufacturer’s specifications or standard operating procedures
LEARNING OUTCOME 1: PLAN AND PREPARE FOR TASKS TO BE

UNDERTAKEN
Criteria Method
Tasks to be Plan and Long- FACE TO FACE TO
undertaken prepare nosed FACE FACE
properly for task to pliers
Lecture- Direct
identified. be Diagonal
Appropriate undertak cutters

78
hand tools en Standard on Practical
identify screwdrive Self-paced demonstrati
Hand tools Identifyin rs instruction on
selected g tools Soldering Group Oral
according and iron, 30w discussion questioning
to the task equipmen Desolderin
ONLINE
requirement t g iron, 30w ONLINE
Online Lecture
s. Screw • Online
Online Group
Personal driver Written
Discussion-
Projective assorted, exam
Synchronous
Equipme Phillips, • Online Oral
(Online –
nt slotted examination
Trainer
Wrenches • Online
Facilitated)
assorted Demonstrati
Individual Work
Allen on
(Reading,
• Online
wrench/ke Viewing of
Observation
y Video
• Online
Utility Presentation,
Reporting
knife/stripp Assignment,
• Portfolio
er Modular)
Pliers Asynchronous
assorted, Simulation
long (Combination
nose, side of Online and
cutter F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and Recording)
Online

79
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 2: PREPARE HAND TOOLS
Criteria Method
Tasks to be Safety Long-nosed FACE TO FACE TO
undertaken requirment pliers FACE FACE
properly s of using Diagonal
Lecture- Direct
identified. hand tools cutters
demonstratio observation
Appropriate Standard
n Practical
hand tools Appropriat screwdriver
Self-paced demonstratio
identify e hand s
instruction n
Hand tools tools Soldering
Group Oral Question
selected iron, 30w
discussion ONLINE
according to Desolderin
ONLINE • Online
the task g iron, 30w
Online Lecture Written exam
requirement Screw
Online Group • Online Oral
s. driver
assorted,
Phillips, (Online – Demonstratio
slotted Trainer n
Wrenches Facilitated) • Online
assorted Individual Work Observation
Allen (Reading, • Online
wrench/key Viewing of Reporting
Utility Video • Portfolio
knife/stripp Presentation,
er Assignment,

80
Pliers Modular)
assorted, Asynchronous
long Simulation
nose, side (Combination
cutter of Online and

F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 3: USE OF HAND TOOLS AND TES EQUIPMENT
Criteria Method
Tools Function of Long- FACE TO FACE TO

81
used tools nosed FACE FACE
according pliers
Lecture- Hands-on
to task to Creating Diagonal
demonstrati Direct
be report for cutters
on observation
undertake malfunction Standard
n s, screwdrive
All safety unplanned rs
Group on
procedure or unusual Soldering
discussion ONLINE
s in using events iron, 30w
ONLINE • Online
tools Desolderin
observed g iron, 30w
Online Group exam
at all Screw
times driver
Malfunctio assorted,
n, Phillips, Trainer Demonstrati
unplanned slotted Facilitated) on
or unusual Wrenches Individual Work • Online
events assorted (Reading, Observation
reported Allen Viewing of • Online
to the wrench/ke Video Reporting
supervisor y Presentation, • Portfolio
Utility Assignment,
knife/stripp Modular)
er Asynchronous
Pliers Simulation
assorted, (Combination
long nose, of Online and
side cutter F2F)

Individual
Cleaning
Work/ Group
Lubricating
Work (Online)
and
(Audio and
tightening
Video
tool

82
Conferencing
and Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
LEARNING OUTCOME 4: MAINTAIN HAND TOOLS

Contents Condition
Criteria s Method
Tools used Tool Long- FACE TO FACE TO
according to Maintenanc nosed FACE FACE
task to be e pliers
Lecture- Hands-on
undertaken Proper Diagonal
demonstrati Direct
Routine Tool cutters
on observation
maintenance Storage Standard
of tools screwdriver
instruction demonstratio
undertaken s
Group n
according to Soldering
discussion ONLINE
standard iron, 30w
ONLINE • Online
procedures, Desolderin
principles g iron, 30w
Online Group exam
and Screw
techniques driver
assorted, (Online – • Online
Tools stored Phillips, Trainer Demonstrati
safely in slotted Facilitated) on
appropriate Wrenches Individual • Online
locations in assorted Work Observation
accordance Allen (Reading,

83
with wrench/key Viewing of • Online
manufacture Utility Video Reporting
rs knife/stripp Presentation, • Portfolio
specification er Assignment,
s or Pliers Modular)
standard assorted, Asynchronous
operating long nose, Simulation

(Combination
procedures. side cutter
of Online and
Cleaning
F2F)
Lubricating
Individual
and
Work/ Group
tightening
Work (Online)
tool
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL
WIRING AND ELECTRONIC CIRCUITS
MODULE TITLE : TERMINATING AND CONNECTING

84
ELECTRICAL WIRING AND ELECTRONIC
CIRCUITS
attitudes and values needed to terminate and
connect electrical wiring and electronic circuits.
LEARNING OUTCOMES:
LO1. Plan and prepare for termination/connection of electrical

wiring/electronics circuits
LO2. Terminate/connect wiring/electronic circuits
LO3. Test termination/connections of electrical wiring/electronics circuits
PERFORMANCE CRITERIA
1. Materials are checked according to specification and tasks
2. Appropriate tools and equipment are selected according to tasks
requirements
3. Task is planned to ensure OH & S guidelines and procedures followed.
4. Electrical wiring/electronic, circuits are correctly prepared for
connecting/termination in accordance with instructions and worksite
procedures.
5. Safety procedures in using tools are observed at all times and appropriate
personal protective equipment used
6. All works are undertaken safety in accordance with the workplace and
standard procedures.
7. Appropriate ranges of methods in termination/connection are used
according to specifications, manufacturer’s requirements and safety.
8. Correct sequence of operation is followed
9. Accessories are used and adjusted, if necessary
10. Confirmed that terminations/connections are undertaken successfully in
accordance with job specification.

85
11. Testing of all completed termination/connections of electric
wiring/electronic circuits is conducted for compliance with specification
and regulations using appropriate procedures and equipment
12. Wiring and circuits are checked using specified testing procedures
13. Unplanned events or conditions are responded to in accordance with
established procedures.
LEARNING OUTCOME 1: PLAN AND PREPARE FOR

TERMINATION/CONNECTION OF ELECTRICAL WIRING /ELECTRONICS
CIRCUITS

Contents Condition
Criteria s Method
Work Plan and Work FACE TO FACE TO
instruction prepare instructions FACE FACE
obtained for Manuals
Lecture- Oral
and work terminatio (operation
demonstrati Questioning
carried out n/ manual of
on Direct

86
in Connecti the Self-paced observation
accordance on of company/ instruction Practical
with electronic manufacture Group demonstrati
standard al wiring/ r’s discussion on
operating Electronic Instruction/ ONLINE ONLINE
procedures. Circuits service Online Lecture • Online
Received manual) Online Group Written
materials Simple Company/ Discussion- exam
checked Circuits workplace Synchronous • Online Oral
against standards (Online – examination
workplace and Trainer • Online
Facilitated) Demonstrati
standards specification
Individual on
and s
Work • Online
specificatio
(Reading, Observation
ns.
Faulty
Video Reporting
materials
related to
Assignment,
work are
Modular)
identified
Asynchronous
and Simulation
isolated (Combination
Faults and of Online and
any F2F)
identified Individual
causes Work/ Group
recorded Work (Online)
and or (Audio and
reported to Video
the Conferencing
supervisor and
concerned Recording)
in Online

87
accordance
with
workplace
procedures
Faulty
materials Brainstorming
are Collaborations
with Industry
replaced in Experts
accordance
with
workplace
procedures
LEARNING OUTCOME 2: TERMINATE/CONNECT ELECTRICAL

WIRING/ELECTRONIC CIRCUIT
Assessment Criteria Conditio Methodologie Assessment

Contents
n s Method
Safety procedures in Terminate Materials FACE TO FACE TO FACE
using tools are / Connect Cables FACE
Oral Questioning
observed at all times Electrical Soldering
Lecture- Direct
and appropriate Wiring/ lead
demonstration observation
personal protective Electrics Wires
equipment used Circuit Tools and
instruction demonstration
All works are equipmen
Group ONLINE
undertaken safety in t
discussion • Online
accordance with the Pliers
ONLINE Written exam
workplace and Cutters
Online • Online Oral
standard procedures. Screw
Lecture examination

88
Appropriate ranges of drivers Online Group • Online
methods in Soldering Discussion- Demonstratio
termination/connection gun Synchronous n
are used according to Multi- (Online – • Online
specifications, tester Trainer Observation
manufacturer’s Personal Facilitated) • Online
requirements and protective Individual Reporting
Work • Portfolio
safety. equipmen
(Reading,
Correct sequence of t
Viewing of
operation is followed
Video
Accessories are used
Presentation,
and adjusted, if
Assignment,
necessary
Modular)
Confirmed that
Asynchronous
terminations/connectio
Simulation
ns are undertaken
(Combination
successfully in of Online and
accordance with job F2F)
specification. Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

89
LEARNING OUTCOME 3: TEST TERMINATION AND OR CONNECTION OF
ELECTRICAL WIRINGS/ELECTRONICS CIRCUITS
Assessment Criteria Methodologie Assessment

Contents Condition
s Method
Testing of all Test Material FACE TO FACE TO
completed Terminat s FACE FACE
termination/connect e and or Cables
Lecture- Oral
ions of electric Connecti Solderin
demonstrati Questioning
wiring/electronic on of g lead
on Direct
circuits is Electrical Wires
Self-paced observation
conducted for Wiring/ Tools
compliance with Electrics and
Group demonstrati
specification and Circuit equipme
discussion on
regulations using nt
ONLINE ONLINE
appropriate Pliers
Online • Online
procedures and Cutters
Lecture Written
equipment Screw
Online Group exam
Wiring and circuits drivers
are checked using Solderin Synchronous examinatio
specified testing g gun (Online – n
procedures Multi- Trainer • Online
tester Facilitated) Demonstrat
Persona Individual ion
l Work • Online
protectiv (Reading, Observatio
e Viewing of n
equipme Video • Online
nt Presentation, Reporting
Modular)
Asynchronou

90
s
Simulation
(Combination
of Online and
F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaboration
s with
Industry
Experts

UNIT OF COMPETENCY : TEST ELECTRONIC COMPONENTS
MODULE TITLE : TESTING ELECTRONIC COMPONENTS
MODULE DESCRIPTOR : This unit covers the knowledge, skills and
attitudes required to test electronic components.
It includes competencies in determining the

91
criteria for testing electronics components,
planning an approach for component testing,
testing the components and evaluating the
testing process.
SUMMARY OF LEARNING OUTCOMES
LO1. Determine criteria for testing electronics components

LO2. Plan an approach for component testing
LO3. Test components
ASSESSMENT CRITERIA
 Work instructions are obtained and clarified based on job order or client
requirements
 Responsible person is consulted for effective and proper work
coordination
 Data sheets/Application notes are obtained and interpreted based on
manufacturer’s specifications
 Testing criteria are defined to ensure that components meet technical and
quality requirements
 Document and communicate testing criteria to relevant personnel
 Various testing methods are Identified based on types of electronic
components
 Characteristics and appropriateness of testing methods to be used during
development and on completion is determined
 Testing methods are considered/selected in relation to appropriate testing
strategy
 Plan for testing components is developed at specified points during
development and on completion

92
 Required test & measuring instruments and tools are prepared and
checked in accordance with established procedures
 Records system is established to document testing results, including
problems and faults
 Testing methods are applied to ensure that products meet creative,
production and technical requirements
 Problems and faults detected by testing are recorded and remedial steps
taken in records system is documented
 Problems and faults detected during testing are resolved in accordance
with agreed project or industry practice
 Evaluate final products against the previously determined criteria
 Testing process is documented and summarized evaluation report is
submitted to relevant personnel
 Testing methods that were successful and those that led to difficulties are
identified based on industry standards
 Testing process and records system are evaluated based on standard
procedures
 Test results/findings are documented for subsequent components testing.
LEARNING OUTCOME 1: DETERMINE CRITERIA FOR TESTING

ELECTRONIC COMPONENTS

Contents Condition
Criteria es Method
Work Determine Manual FACE TO FACE TO
instructions are Criteria for FACE FACE
Variable

93
obtained and Testing Self-paced with oral
DC power
clarified based Electronics instruction questioning
supply
on job order or Componen Field trip Observation
Digital
client ts Symposiu Written test
VOM
requirements m ONLINE
Responsible analog Film • Online
person is VOM showing Written
consulted for dual trace Simulation exam
effective and triggered ONLINE • Online Oral
proper work oscillosco Online examination
coordination Lecture • Online
pe
Data Online Group Demonstrati
function
sheets/Applicati Discussion- on
generator
on notes are Synchronous • Online
set of (Online – Observation
obtained and
pliers Trainer • Online
interpreted
Facilitated) Reporting
based on set of
Individual • Portfolio
manufacturer’s screw
Work
specifications drivers
(Reading,
Testing criteria
set of Viewing of
are defined to
wrenches Video
ensure that
Hand Presentation,
components
drills, Assignment,
meet technical
Modular)
and quality Hack
Asynchronou
requirements saws
s
Document and tin snip Simulation
communicate (Combination
hammer
testing criteria of Online and
to relevant F2F)
personnel Individual
Work/ Group
Work

94
(Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstormin
g
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 2: PLAN AN APPROACH FOR COMPONENT

TESTING

Contents Condition
Criteria s Method
Various testing Plan Manual FACE TO FACE TO FACE
methods are approach FACE
Variable Demonstration
Identified based for DC power Self-paced with Oral
on types of componen supply
instruction Questioning
electronic t testing Field trip Direct
Digital
components
VOM Symposium observation
Characteristics
Film showing Written TeST
and analog
Simulation ONLINE
appropriateness of VOM
On-the-job • Online
testing methods to dual trace
training Written exam
be used during triggered
development and oscilloscop Online examination
on completion is e Lecture • Online
determined
function Online Group Demonstratio
Testing methods

95
are Discussion- n
generator
considered/selecte Synchronous • Online
set of pliers
d in relation to (Online – Observation
appropriate testing set of Trainer • Online
strategy screw Facilitated) Reporting
Plan for testing drivers Individual • Portfolio
components is Work
set of
(Reading,
developed at wrenches
Viewing of
specified points
Hand drills, Video
during
Hack saws Presentation,
development and
Assignment,
on completion tin snip
Modular)
Required test &
hammer Asynchronous
measuring
Simulation
instruments and
(Combination
tools are prepared
of Online and
and checked in F2F)
accordance with Individual
established Work/ Group
procedures Work (Online)
Records system is (Audio and
established to Video
document testing Conferencing
results, including and
problems and Recording)
faults Online
Brainstorming
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 3: TESTING COMPONENTS

96
Contents Condition
Criteria es Method
Testing of all Testing Manual FACE TO FACE TO
completed Compoten FACE FACE
Variable
termination/ ts DC power Self- Demonstrati
connections supply paced on with Oral
of electric
Digital instruction Questioning
wiring/electro
VOM Field trip Direct
nic circuits is
Symposiu observation
conducted for analog
m Written Test
compliance VOM
Film ONLINE
with dual trace
showing • Online
specifications triggered
Simulation Written
and oscillosco
exam
regulations pe ONLINE
• Online Oral
using Online
function examination
appropriate Lecture
generator • Online
procedures Online Group
Demonstrati
and set of Discussion-
on
equipment pliers Synchronous
• Online
Wiring and set of (Online – Observation
circuits are screw Trainer
• Online
checked drivers Facilitated)
Reporting
using Individual
set of • Portfolio
specified Work
wrenches
(Reading,
testing
Hand Viewing of
procedures
drills, Video
Unplanned
Presentation,
events or Hack
Assignment,
conditions are saws
Modular)
responded to tin snip Asynchronou
in accordance
hammer s
with
Simulation

97
established (Combination
procedures of Online and
F2F)
Individual
Work/ Group
Work
(Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstormin
g
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 4: EVALUATE THE TESTING PROCESS

Contents Condition
Criteria s Method
Testing of all Manual
Evaluat FACE TO FACE TO FACE
completed FACE
e the Variable
termination/ testing DC power Self-paced Direct
connections of Process supply instruction observation
electric
Digital Field trip Written Test
wiring/electroni
VOM Symposium ONLINE
c circuits is
Film • Online
conducted for analog
showing Written exam
compliance

98
with Simulation • Online Oral
VOM
specifications ONLINE examination
dual trace
and regulations Online Lecture • Online
triggered
using Online Group Demonstratio
oscilloscop Discussion-
appropriate n
e Synchronous
procedures • Online
and equipment function (Online – Observation
Wiring and generator Trainer • Online

Facilitated) Reporting
circuits are set of pliers
checked using
set of Work
specified
screw (Reading,
testing
drivers Viewing of
procedures
Unplanned set of Video
Presentation,
events or wrenches
Assignment,
conditions are Hand drills,
Modular)
responded to in
Hack saws Asynchronous
accordance Simulation
tin snip
with (Combination
established hammer
of Online and
procedures F2F)
Individual
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

99
MODULE OF INSTRUCTION
CORE COMPETENCIES
QUALIFICATION : COMPUTER SYSTEMS SERVICING NC II
UNIT OF COMPETENCY: INSTALL AND CONFIGURE COMPUTER

SYSTEMS
MODULE TITLE : INSTALLING AND CONFIGURING
COMPUTER SYSTEMS
MODULE DESCRIPTOR: This unit covers the outcomes required in installing and
configuring desktop and workstation computers systems. It consists of competencies

100
to assemble computer hardware, install operating system and drivers for
peripherals/devices, and install application software as well as to conduct testing and
documentation.
LEARNING OUTCOMES:
LO1. Assemble computer hardware
LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct testing and documentation
METHODOLOGY
 Lecture
 Discussion
 Demonstration
 Viewing multimedia
ASESSMENT CRITERIA
 Unit assembly is planned and prepared to ensure OH&S policies and

procedures are followed in accordance with systems requirements

101
 Materials necessary to complete the work are identified and obtained in
accordance with established procedures and checked against systems
requirements
 Tools, equipment and testing devices needed to carry out the installation
work are obtained in accordance with established procedures and checked
for correct operation and safety
 Computer hardware is assembled in accordance with established procedures

and systems requirements
 Basic-input-output-system (BIOS) configuration is performed in accordance

with hardware requirements.
 Portable bootable devices are created in accordance with software

manufacturer instruction.
 Customized installers are prepared in accordance with software utilization

guide and end user agreement.
 Installation of portable applications are carried out in accordance with

software user guide and software license.
 Operating system (OS) is installed in accordance with established installation

procedures and to comply with end-user requirements
 Peripherals/devices drivers are installed and configured in accordance with

manufacturer’s instructions and/or OS installation procedures.
 OS and drivers updates/patches are accessed and installed in accordance

with manufacturer’s recommendations and requirements
 On-going checks of the quality of the work are undertaken in accordance with
established procedures
LEARNING OUTCOME 1: ASSEMBLE HARDWARE

Contents Condition
Criteria es Method
Unit Introductio Tools and test Demonstrati
FACE TO
assembly n to instruments on with Oral
FACE
is planned Computer PC or workstation Questioning
Lecture
and System Computer

102
prepared Specificati peripherals/device Discussion Interview
to ensure on s Demonstrati Portfolio
OH&S Computer Appropriate OS, on ONLINE
policies System drivers and Viewing • Online
and Design software multimedia Written
procedures Assemble applications/progr ONLINE exam
are Computer ams Online • Online Oral
followed in Storage, Lecture examinatio
accordanc Input and Online Group n
e with Output Discussion- • Online
systems Device Synchronous Demonstrat
requiremen Basic (Online – ion
ts Input Trainer • Online
Materials Output Facilitated) Observatio
necessary System Individual n
to Work • Online
complete (Reading, Reporting
the work Viewing of • Portfolio
are Video
identified Presentation,
and Assignment,
obtained in Modular)
accordanc Asynchronou
e with s
established Simulation
procedures (Combination
and of Online and
checked F2F)
against Individual
systems Work/ Group
requiremen Work
ts (Online)
Tools, (Audio and
equipment Video

103
and testing Conferencing
devices and
needed to Recording)
carry out Online
the Brainstormin
installation g
work are Collaboration
s with
obtained in
Industry
accordanc Experts
e with
established
procedures
and
checked
for correct
operation
and safety
Computer
hardware
is
assembled
in
accordanc
e with
established
procedures
and
systems
requiremen
ts
Basic-
input-
output-
system

104
(BIOS)
configurati
on is
performed
in
accordanc
e with
hardware
requiremen
ts.
LEARNING OUTCOME 2: PREPARE INSTALLER

Contents Condition
Criteria es Method
Portable Operatin Tools and test
FACE TO FACE TO
bootable g System instruments
FACE FACE
devices Bootable PC or
Lecture Demonst
are Media workstation
Discussio ration
created Drivers/D Computer
n with Oral
in evice peripherals/de
Demonstr Questioni
accorda Driver vices
ation ng
nce with Applicati Appropriate
Viewing Interview
software on OS, drivers
multimedi Portfolio
manufac Software and software
a
turer applications/pr ONLINE
ONLINE
instructi ograms • Online
Online
on Written
Lecture
Customi exam
Online
zed • Online Oral
Group
installer examinatio
Discussion-
s are n
Synchronous
prepare • Online

105
d in (Online –
accorda Trainer
nce with Facilitated)
software Individual
utilizatio Work
n guide (Reading,
and end Viewing of
user Video
agreem Presentation,
ent. Assignment,
Installati Modular)
on of Asynchronou
portable s Demonstra
applicati Simulation tion
ons are (Combinatio • Online
carried n of Online Observatio
out in and F2F) n
accorda Individual • Online
nce with Work/ Group Reporting
software Work • Portfolio
user (Online)
guide (Audio and
and Video
software Conferencin
license g and
Recording)
Online
Brainstormin
g
Collaboration
s with
Industry
Experts

106
LEARNING OUTCOME 3: INSTALL OPERATING SYSTEM AND DRIVERS FOR
PERIPHERALS/ DEVICES
Assessment Content Methodologie Assessment

Condition
Criteria s s Method
Operating Install Tools and test
FACE TO FACE TO
system (OS) is and instruments
FACE FACE
installed in configu PC or
Lecture Demonstrati
accordance re workstation
Discussion on with oral
with Windo Computer
Demonstra questioning
established ws 7 peripherals/devic
tion Interview
installation OS es
Viewing Portfolio
procedures Install Appropriate OS,
multimedia ONLINE
and to comply Ubuntu drivers and
ONLINE • Online
with end-user OS software
Online Written
requirements alongsi applications/prog
Lecture exam
de rams
Peripherals/de
Windo
vices drivers
Discussion- Oral
ws OS
are installed
Synchronous examinatio
Install
and configured
(Online – n
and
in accordance
Trainer • Online
configu
with
Facilitated) Demonstra
re
manufacturer’s
Individual tion
Windo
instructions
Work • Online
ws
and/or OS
(Reading, Observatio
Server
installation
Viewing of n
2008
procedures.
Video • Online
R2 OS
OS and drivers Presentation,
Install Reporting
updates/patche Assignment,
and • Portfolio
s are accessed Modular)
configu
and installed in Asynchronous
re
Windo
with (Combination
ws 10
manufacturer’s of Online and
recommendati F2F)

107
ons and Individual
requirements Work/ Group
Work (Online)
On-going
(Audio and
checks of the
Video
quality of the
Conferencing
work are
and
undertaken in
Recording)
accordance
Online
with
Brainstorming
established
Collaborations
procedures
with Industry
Experts
LEARNING OUTCOME 4: INSTALL APPLICATION SOFTWARE
Assessment Content Methodologie Assessment

Condition
Criteria s s Method
Application Micros Tools and test
FACE TO FACE TO
software are oft instruments
FACE FACE
installed Office PC or workstation
Lecture Demonstrati
based on Googl Computer
Discussion on with Oral
software e peripherals/devic
Demonstra Questioning
installation Chrom es
tion Interview
guides, end- e Appropriate OS,
Viewing Portfolio
user Brows drivers and
multimedia ONLINE
requirements er software
ONLINE
and software applications/progr • Online
Online Lecture
license ams Written
Online Group
agreement exam
Discussion-
Variation to • Online Oral
Synchronous
application examinatio
(Online –
software n
Trainer
installation is • Online
Facilitated)
carried out in Demonstra
Individual

108
accordance to Work tion
customer/clie (Reading, • Online
nt Viewing of Observatio
requirements Video n
Software Presentation, • Online
updates are Assignment, Reporting
accessed and Modular) • Portfolio
installed in Asynchronous
with (Combination
manufacturer’ of Online and
s F2F)
recommendati Individual
ons and Work/ Group
requirements Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts
QUALIFICATION : COMPUTER SYSTEMS SERVICING NC II
UNIT OF COMPETENCY : SET-UP COMPUTER NETWORKS
MODULE TITLE: SETTING UP COMPUTER NETWORKS

109
UNIT CODE : ELC724332
UNIT DESCRIPTOR : This unit covers the outcomes required in setting-up

computers networks for LANs and small-office home-
office (SOHO) systems. It consists of competencies to
install network cables, set network configuration, set
router/Wi-Fi/ wireless access point/repeater
configuration as well as to inspect and test the
configured computer networks.
NOMINAL DURATION: 40 HOURS
LEARNING OUTCOMES:
LO1. Install network cables
LO2. Setup network configuration
LO3. Setup router/Wi-Fi/wireless access point/repeater configuration
LO4. Inspect and test configured computer networks
METHODOLOGY
 Lecture
 Discussion
 Demonstration
 Viewing multimedia
ASESSMENT CRITERIA

110
 Cable routes are determined and planned in accordance with network
design and actual installation site.
 Network materials necessary to complete the work are identified and
obtained in accordance with established procedures and checked against
systems requirements
 Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established procedures
and checked for correct operation and safety
 Appropriate personal protective equipment is used and OHS policies
and procedures are followed
 Copper cable splicing is performed based on Electronic Industries
Alliance/Telecommunications Industry Association (EIA/TIA) standards
 Network cables and cable raceway are installed in accordance with
established procedures and installation requirements
 Installation work is performed and is checked to ensure no
unnecessary damage has occurred and complies with requirements
 OHS standards and 5S principles are followed according to enterprise
requirements
 Excess components and materials are disposed of based on WEEE
directives and 3Rs waste management program.
 Network connectivity of each terminal is checked in accordance with
network design.
 Any fault or problem in the network system is diagnosed and remedied
in line with the standard operating procedures.
 Network interface card (NIC) settings are configured in accordance
with network design.
 Communication checking between terminals are carried out in
accordance with OS network configuration guides
 Unplanned events or conditions are responded to in accordance with
established procedures
 Client Device systems settings are configured in accordance with
manufacturers’ instructions and end-user preferences
 Local area network (LAN) port is configured in accordance with
manufacturers’ instructions and network design

111
 Wide area network (WAN) port is configured in accordance with
manufacturers’ instructions and network design
 Wireless settings are configured in accordance manufacturers’
instructions, network design and end-user preferences
 Security/Firewall/Advance settings are configured in accordance with
manufacturers’ instructions and end-user preferences
 Final inspections are undertaken to ensure that the configuration done
on the computer networks conforms with the manufacturer’s
instruction/manual
 Computer networks are checked to ensure safe operation.
 Reports are prepared/completed according to company requirements.
CONDITION:
 Protective eyewear
 Digital multi-meter
 Wire stripper with bolt cutter
 Pliers (assorted)
 Screw drivers (assorted)
 LAN Tester
Crimping tools
METHODOLOGIES:
 Lecture-demonstration
 Self-paced instruction
 Group discussion
ASSESSMENT METHODS:
 Demonstration with Oral Questioning

 Interview
 Portfolio
LEARNING OUTCOME 1: INSTALL NETWORK CABLES
Assessment Criteria Methodolog Assessment

Contents Condition
ies Method

112
Cable routes are Network Protective
FACE TO FACE TO
determined and media eyewear
FACE FACE
planned in accordance Network Digital
Lecture- Demonstrat
with network design tools, multi-
demonstra ion with
and actual installation equipme meter
tion Oral
site. nt and Wire
Self-paced Questionin
Network materials testing stripper
instruction g
necessary to complete devices with bolt
Group Interview
the work are identified Ethernet cutter
discussion Portfolio
and obtained in (LAN) Pliers
ONLINE
accordance with cable (assorted) ONLINE
Online
established configura Screw • Online
Lecture
procedures and tion drivers Written
Online
checked against Patch (assorted) exam
Group
systems requirements panel LAN • Online
Discussion-
Tools, equipment and configura Tester Oral
Synchronou
testing devices tion Crimping examinatio
s (Online –
needed to carry out Raceway tools n
Trainer
the installation work Network LAN • Online
Facilitated)
are obtained in Modular Cable Demonstr
Individual
accordance with box terminals ation
Work
established Structure cable • Online
(Reading,
procedures and d raceway/ Observatio
Viewing of
checked for correct Network duct n
Video
operation and safety fasteners • Online
Presentatio
Appropriate personal terminal Reporting
n,
protective equipment box • Portfolio
Assignment,
is used and OHS
Modular)
policies and
Asynchrono
procedures are
us
followed
Simulation
Copper cable splicing
(Combinatio
is performed based on
n of Online
Electronic Industries
and F2F)

113
Alliance/Telecommuni Individual
cations Industry Work/
Association (EIA/TIA) Group Work
standards (Online)
Network cables and (Audio and
cable raceway are Video
installed in Conferencin
accordance with g and
established Recording)
procedures and Online
installation Brainstormi
requirements ng
Installation work is Collaboratio
ns with
performed and is
Industry
checked to ensure no Experts
unnecessary damage
has occurred and
complies with
requirements
OHS standards and
5S principles are
followed according to
enterprise
requirements
Excess components
and materials are
disposed of based on
WEEE directives and
3Rs waste
management
program.

114
LEARNING OUTCOME 2: SET NETWORK CONFIGURATION

Contents Condition
Criteria s Method
Network Fundament Cable
FACE TO
connectivity als of plan/proced
FACE FACE TO
of each Networking ural manual
FACE
Lecture-
terminal is Network Race way
demonstrat Direct
checked in Topology Cable tester
ion Observation
accordance OSI Layers Crimping
Self-paced Demonstrati
with network Internet tool
instruction on with oral
design. Protocol Wire
Group questioning
Any fault or Small Stripper
discussion Written test
problem in Office Mask/Goggl
ONLINE Portfolio
the network Home es
Online ONLINE
system is Office Punch down
Lecture • Online
diagnosed Network tool
and Cable tie
Discussion- exam
remedied in Patch panel
line with the Modular box
(Online – examinatio
standard Rj45
Trainer n
operating
procedures.
Individual Demonstrat
Network
Work ion
interface
card (NIC)
Viewing of Observatio
settings are
Video n
configured
in
accordance
with network
Asynchronou
design.
s
Communicat
Simulation
ion checking
(Combination
between
of Online and

115
terminals
are carried
out in F2F)
accordance Individual
with OS Work/ Group
network Work (Online)
configuratio (Audio and
n guides Video
Unplanned Conferencing
events or and
conditions Recording)
are Online
responded Brainstorming
to in Collaboration
accordance s with
Industry
with Experts
established
procedures
LEARNING OUTCOME 3: SET ROUTER/WIFI/WIRELESS ACCESS

POINT/REPEATER CONFIGURATION
Assessment Criteria Content Methodologi Assessment

Condition
s es Method
Client Device Install Computer
FACE TO FACE TO
systems settings and system
FACE FACE
are configured in config Router/Wire
Lecture- Demonstra
accordance with ure less Access
demonstra tion with
manufacturers’ router point/
tion Oral
instructions and Install repeater
Self-paced Questionin
end-user and Switch/hub
instruction g
preferences config Ethernet

116
Local area network ure cables Group Interview
(LAN) port is wirele Internet discussion Portfolio
configured in ss connection ONLINE
accordance with acces Online ONLINE
manufacturers’ s point Lecture • Online
instructions and Online Written
network design Group exam
Wide area network
Synchronous Oral
(WAN) port is
(Online – examinatio
configured in
Trainer n
accordance with
manufacturers’
Individual Demonstra
instructions and
Work tion
network design
Wireless settings
Viewing of Observatio
are configured in
Video n
accordance
manufacturers’
instructions,
network design and
Asynchronou
end-user
s
preferences
Simulation
Security/Firewall/Ad
(Combinatio
vance settings are
n of Online
configured in
and F2F)
accordance with
Individual
manufacturers’
Work/ Group
instructions and
Work
end-user
(Online)
preferences
(Audio and
Video
Conferencin
g and

117
Recording)
Online
Brainstormin
g
Collaboration
s with
Industry
Experts
LEARNING OUTCOME 4: INSPECT AND TEST THE CONFIGURED COMPUTER

NETWORKS

Contents Condition
Criteria s Method
Final inspections Prepare Manual
are undertaken to and Cable
FACE
Demonstratio
ensure that the conduct tester
Lecture- n with Oral
configuration done report Flashligh
demonstratio Questioning
on the computer Test t
n Interview
networks conforms SOHO Noteboo
Self-paced Portfolio
with the Network k and
manufacturer’s Test pen
Group demonstration
instruction/manual structure
discussion ONLINE
Computer d
networks are network • Online
NLINE
checked to ensure setup Written exam
Online Lecture
safe operation. • Online Oral
Online Group
Reports are examination
Discussion-
prepared/complete • Online
Synchronous
d according to Demonstratio
(Online –
company n
Trainer
requirements. • Online
Facilitated)
Observation

118
Individual
Work
(Reading,
Viewing of
Video
Presentation,
Assignment,
Modular)
Asynchronous
Simulation
(Combination
of Online and
• Online
F2F)
Reporting
Individual
• Portfolio
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

119
UNIT OF COMPETENCY : SETUP COMPUTER SERVER
MODULE TITLE : SETTING-UP COMPUTER SERVER

attitudes needed to set-up computer servers for
LANs and SOHO systems. It consists of
competencies to set-up user access and configures
network services as well as to perform testing,
documentation and pre-deployment procedures.
LEARNING OUTCOMES:
LO 1. Set-up users access
LO 2. Configuring network services
LO 3. Perform testing, documentation and pre-deployment procedures

120
LEARNING OUTCOME 1: SETUP-USER ACCESS

Contents Condition
Criteria ies Method
Us Introd PC or
FACE TO FACE TO
er folder is uction to workstation
FACE FACE
created in Server network and
Lecture- Demonstratio
accordance Activ server
demonstrat n with oral
with network e Directory Netw
ion questioning
operating Creat ork operating
S Inte
system ing OUs, User system (NOS)
elf-paced rview
(NOS) and Group Netw
instruction Por
features Join ork printer
G tfolio
Us Domain Tools
roup ONLINE
er access Softw and test
discussion • Online
level is are instruments
ONLINE Written
configured Deployment Appro
Online exam
based on Folde priate software
Lecture • Online Oral
NOS r Redirection applications/pro
Online examinatio
features and Printe grams
Group n
established r Deployment
network Wind
Synchronou Demonstra
access ows server
s (Online – tion
policies/end- back up
Trainer • Online
user
Facilitated) Observatio
requirement
Individual n
s.
Work • Online
Se
(Reading, Reporting
curity check
Viewing of • Portfolio
is performed
Video
in
Presentatio
accordance
n,
with
Assignment,
established
Modular)
network
Asynchrono

121
access us
policies/end- Simulation
user (Combinatio
requirement n of Online
s. and F2F)
Individual
Work/
Group Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormi
ng
Collaboratio
ns with
Industry
Experts
LEARNING OUTCOME 2: CONFIGURE NETWORK SERVICES

Contents Condition
Criteria es Method
Normal Install and PC or
FACE TO FACE TO
functions of configure workstation
FACE FACE
server are Dynamic network and
Lecture- Demonstrati
checked in Host server
demonstrat on with oral
accordance Configurat Network
ion questioning
with ion operating system
Self-paced Interview
manufacturer Protocol (NOS)
instruction Portfolio
’s Install and Network printer
Group ONLINE

122
instructions configure Tools and test discussion • Online
Required remote instruments ONLINE Written
modules desktop Appropriate Online exam
/add-ons are Install and software Lecture • Online Oral
installed/upd configure applications/prog Online examinatio
ated based remote rams Group n
on NOS applicatio Discussion- • Online
installation n Synchronou Demonstra
procedures s (Online – tion
Network Trainer • Online
services to Facilitated) Observatio
be Individual n
configured Work • Online
are (Reading, Reporting
confirmed Viewing of • Portfolio
based on Video
user/system Presentation
requirements ,
Operation of Assignment,
network Modular)
services are Asynchrono
checked us
based on Simulation
user/system (Combinatio
requirements n of Online
Unplanned and F2F)
events or Individual
conditions Work/ Group
are Work
responded to (Online)
in (Audio and
accordance Video
with Conferencin
established g and

123
procedures Recording)
Online
Brainstormin
g
Collaboratio
ns with
Industry
Experts
LEARNING OUTCOME 3: PERFORM TESTING, DOCMUMENTATION AND PRE-

DEPLOYMENT PROCEDURES

Contents Condition
Criteria ies Method
Pre- Perform PC or
FACE TO FACE TO
deployment test and workstation
FACE FACE
procedures is file and network and
Lecture- Demonstr
undertaken printer server
demonstr ation with
based on deployme Network
ation oral
enterprise nt operating
Self- questionin
policies and Perform system (NOS)
paced g
procedures test and Network printer
instructio Interview
Operation and document Tools and test
n Portfolio
security check ation for instruments
Group ONLINE
are server Appropriate
discussio • Online
undertaken over all software
n Written
based on functionali applications/pro
ONLINE exam
end-user ty grams
Online • Online
requirements Perform
Lecture

124
Reports are test on Online Oral
prepared/com configure Group examinati
pleted d network Discussion- on
according to services Synchronou • Online
enterprise s (Online – Demonstr
policies and Trainer ation
procedures. Facilitated) • Online
Individual Observati
Work on
Video • Portfolio
Presentatio
n,
Assignment,
Modular)
Asynchrono
us
Simulation
(Combinatio
n of Online
and F2F)
Individual
Work/
Group Work
(Online)
(Audio and
Video
Conferencin
g and
Recording)
Online
Brainstormi
ng

125
Collaboratio
ns with
Industry
Experts
UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER SYSTEMS

AND NETWORKS
MODULE TITLE : MAINTAINING AND REPAIRING COMPUTER

SYSTEMS AND NETWORKS

attitudes needed to maintain and service computer
systems and networks.
LEARNING OUTCOMES:
LO1. Plan and prepare for maintenance and repair
LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

126
127
LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR
Contents Condition
Criteria es Method
Maintenance Plan and Tools and
FACE TO FACE TO
and/or prepar mater
FACE FACE
Diagno e for ials
Lecture/ Observation
sis of mainte Computers
Disc with
faults is nance and
ussio oral
planne perip
n questi
d and Hand tools heral
Demonstrati oning
prepare and its s
uses
on/ Interview
d in line Test
Safety Role Portfolio
with job instru
Proced playi ONLINE
require ment
ures ng • Online
ments. s
Film viewing Written
Tools, Materials
equipm PPE exam
ONLINE • Online
ent and Technical
Online Oral
testing manu
Lecture examinati
devices als
Online on
needed
Group • Online
for the
Discussion- Demonstr
mainte
Synchronou ation
nance
s (Online – • Online
are
Trainer Observati
obtaine
Facilitated) on
d and
checke
Work Reporting
d for
(Reading, • Portfolio
correct
Viewing of
operati
Video
on and
Presentation
safety
,
Materials
Assignment,
necess

128
ary to Modular)
complet Asynchrono
e the us
work Simulation
are (Combinatio
obtaine n of Online
d in and F2F)
accord Individual
ance Work/ Group
with Work
establis (Online)
hed (Audio and
proced Video
ures Conferencin
and g and
checke Recording)
d Online
against Brainstormin
job g
require Collaboratio
ns with
ments.
Industry
OHS policies Experts
and
proced
ures
are
followe
d in line
with job
require
ments.
Computer
system
s and

129
network
s for
mainte
nance
are
checke
d
against
job/serv
ice
order or
instructi
ons
and
specific
ations.
LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS

Contents Condition
Criteria s Method
Appropriate Maintain Tools and
FACE TO
personal protective Computer materials FACE TO FACE
equipment is used System Computer FACE
Maintain Observation
in line with s and
Computer Lecture/ with oral
standard peripheral
Networks Discussion questioning
procedures. s
Demonstratio Interview
Normal function of Test
Tools and n/ Role Portfolio
computer systems instrument
Equipment playing ONLINE
and networks are s
Maintenanc Film viewing • Online
checked in Materials
e ONLINE Written
accordance with PPE
Online exam
manufacturer’s Technical
Lecture • Online Oral
instructions. manuals
Online Group examination
Scheduled/periodic

130
maintenance is Discussion-
performed in Synchronous
accordance with (Online –
manufacturer’s Trainer
requirements. Facilitated)
Where necessary, Individual
needed Work
repairs/replaceme (Reading,
nts are made in Viewing of
accordance with Video
established Presentation,
procedures. Assignment, • Online
Unplanned events Modular) Demonstrati
or conditions are Asynchronous on
responded to in Simulation • Online
accordance with (Combination Observation
established of Online and • Online
procedures F2F) Reporting
Work/ Group
Work (Online)
(Audio and
Video
Conferencing
and
Recording)
Online
Brainstorming
Collaborations
with Industry
Experts

131
LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS
Contents Condition
Criteria s Method
Appropriate Technique Hardware
FACE TO FACE TO
personal for and
FACE FACE
protective diagnosing software
Lecture/ Written exam
equipment is computer tools and
Discussion Practical
used in line systems utilities
Demonstrati exam/
with Compute
on/ Role Demonstratio
standard Diagnose rs and
playing n
procedures. and identify periphera
fault system Film viewing ONLINE
Faults or ls
problems in and cable Test • Online
ONLINE
the instrume Written
Online
Identifying exam
computer nts
Lecture
common • Online Oral
systems and PPE
Online Group
symptoms examination
networks Technical
and problems Discussion-
are manuals • Online
Synchronous
diagnosed Demonstrati
Run (Online –
according to on
diagnostic Trainer
requirement • Online
software Facilitated)
s and in line Observation
Individual
with the • Online
Troubleshooti Work
standard Reporting
ng and (Reading,
procedures. • Portfolio
isolating the Viewing of
Fault and problems Video
problems
Presentation,
are recorded
Assignment,
in
Modular)
accordance
Asynchronous
with
Simulation
standard
(Combination
procedures
of Online and
Appropriate
F2F)
measures

132
are
determined
in
accordance
with
established
procedures
Unplanned
events or
conditions Individual
are Work/ Group
responded Work (Online)
to in (Audio and
accordance Video
with Conferencing
established and
procedures Recording)
Documentati Online
on and Brainstorming
reports are Collaborations
with Industry
accomplishe
Experts
d and
submitted to
appropriate
personnel in
accordance
with
enterprise
requirement
s.
LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS

Criteria Method

133
Appropriate Basic Tools and
personal compute materials
FACE
Observation
protective r system Computers
Lecture/ with oral
equipment is defects and
Discussion questioning
used in line peripherals
Demonstration Interview
with standard Common Test
Network / Role playing Portfolio
procedures. instrument
Errors Film viewing ONLINE
Defective s
and ONLINE • Online Written
components Materials
Solutions Online Lecture exam
or parts are PPE
Online Group • Online Oral
replaced or Technical
corrected manuals
without
(Online – Demonstratio
damage to the
Trainer n
surrounding
environment
Individual Work Observation
or services
Adjustments, if
necessary are
Video • Portfolio
made in
Presentation,
accordance
Assignment,
with
Modular)
established
Asynchronous
procedures
Simulation
Appropriate
(Combination of
measures are
Online and F2F)
performed in
Individual Work/
accordance
Group Work
with
(Online)
established
(Audio and
procedures
Video
Unplanned
Conferencing
events or
and Recording)
conditions are
Online

134
responded to
in accordance
with
established
procedures.
Documentatio
n and reports Brainstorming
are Collaborations
with Industry
accomplished
Experts
and submitted
to appropriate
personnel in
accordance
with enterprise
requirements
LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

Criteria Method
Final Prepare Tools
FACE TO FACE TO
inspections and and
FACE FACE
are conduct material
test for Lecture/ Observatio
undertaken to s
final Discussion n with oral
ensure that Comput
inspection Demonstrat questionin
the testing ers and
of ion/ Role g
conducted on peripher
computer playing Interview
the device als
systems Film
conforms with Test
viewing ONLINE
the instrume
Prepare ONLINE • Online
manufacturer’ nts
and Online Lecture
s Material Written
conduct Online Group

135
instruction/ma Discussion-
nual Synchronous
Computer (Online –
systems and Trainer
networks are Facilitated)
checked/teste Individual
d to ensure Work
safe (Reading,
operation. Viewing of
test for exam
Work site is Video
final • Online Oral
cleaned and Presentation,
inspection examinatio
cleared of all Assignment,
of n
debris and left Modular)
computer s • Online
in safe Asynchronous
network PPE Demonstra
condition in Simulation
S Technic tion
accordance (Combination
al • Online
with company of Online and
Prepare manuals Observatio
procedures F2F)
and n
Report is Individual
conduct • Online
prepared and final Work/ Group
Reporting
completed documenta Work (Online)
• Portfolio
according to tion (Audio and
company Video
requirements Conferencing
5S and 3Rs and
are followed Recording)
according to Online
environmental Brainstorming
policies Collaborations
with Industry
Experts

136
What is Competency-Based Curriculum (CBC)?
 A competency-based curriculum is a framework or guide for the

subsequent detailed development of competencies, associated
methodologies, training and assessment resources.
 The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.
 CBC can be developed immediately when competency standards
exist.
 When competency standards do not exist, curriculum developers
need to clearly define the learning outcomes to be attained. The
standard of performance required must be appropriate to industry
and occupational needs through the industry/enterprise or specified
client group consultations.

137

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COMPETENCY

COMPUTER SYSTEMS SERVICING NC II

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

Trainee’s Entry Requirements..............................................................................2

List of Tools, Equipment and Materials..........................................................10-13

Training Facilities .........................................................13

Participating in workplace communication.....................................................17-24

Working in a team environment.....................................................................22-25

Practicing career professionalism..................................................................26-29

Practicing occupational health and safety procedures...................................30-35

 COMMON COMPETENCIES ...........................................................................36-97

Apply quality standards.................................................................................36-41

Perform computer operations .......................................................................42-55

Perform mensuration and calculation............................................................56-63

Prepare and interpret technical drawing........................................................64-69

Use hand tools..............................................................................................70-79

Terminate & connect electrical wiring & electronic circuits.............................80-87

Test electronics components.........................................................................88-97

 CORE COMPETENCIES ......................................................................................98

Install and configure computer systems.......................................................99-105

Set-up computer networks.........................................................................106-115

Set-up computer servers...........................................................................116-121

Maintain and repair computer systems and networks................................122-132

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

COURSE TITLE COMPUTER SYSTEMS SERVICING

TRAINEE ENTRY REQUIREMENTS

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

 Can communicate either oral or written.

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

1.1.3 Complete relevant

2.2.3 Work as a team

3. Practice 3.1 Practicing 3.1.1 Integrate personal

3.1.2 Set and meet work

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

4.1.3 Control hazards and

1.1.3 Engage in quality

2. Perform 2.1 Performing 2.1.1 Plan and prepare 20 Hours

2.1.2 Input data into

2.1.3 Access information

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

2.1.5 Use basic

2.1.6 Maintain computer

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

7.1.4 Evaluate the

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

LIST OF TOOLS, EQUIPMENT AND MATERIALS

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

* Minimum quantity recommended for a Class size of 25 trainees

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

* Minimum quantity recommended for a Class size of 25 trainees

25 pcs. Modular box (RJ45)

20 pcs. Raceway or Slotted PVC 1.5” x 1.5” x 48”

1 box UTP cable

1 can Contact cleaner

1 spool Filler (lead-free)

8 pcs Fiber optic cable 2 meters (terminated)

QUANTITY INSTALLERS / SOFTWARE

CBC COMPUTER SYSTEMS SERVICING NC II | PREPARED BY ISMAEL MANIC BALANA

QUANTITY RESOURCES / MANUALS

26 pieces Motherboard’s manual and installer

10 pieces Device driver installer

1 lot Assorted Computer book, PC Magazines and