ELMIRA COLLEGE

Fall, 2014

Graduate Studies

ITM 5015-30
INFORMATION SYSTEMS MANAGEMENT
INSTRUCTOR: Theresa Pratt, MS

CLASS LOCATION: TBD

OFFICE HOURS: 5:30 pm – 6:00 pm on class days

OFFICE(work) PHONE: (607) 796-9727

E-MAIL ADDRESS: theresa_pratt2000@yahoo.com

COURSE WEB PAGE: http://angel.elmira.edu.frames.aspx

CLASS HOURS: 6:00 p.m. to 9:00 p.m. Thursdays

CLASS CODE: ITM 5015-30

PREREQUISITE(S) Graduate Standing in the M.S. Management Program

A. COURSE DESCRIPTION
This course will focus on providing the student with well grounded knowledge on
the practical approaches to managing information systems. Particular emphasis
will be given to learning how to interpret information management issues from a
managerial perspective, and how to best incorporate information technology into
an organization, using case studies of successful strategies used in corporate
America.

B. METHOD OF INSTRUCTION
A combination of lectures and case study analysis and presentations will be used,
in addition to weekly quizzes and individual research.

DRAFT
1/12/2021
This syllabus is the property of Elmira College. This syllabus provided for the purpose of review
of potential faculty and is not to be shared with others nor used as a teaching tool unless
authorized by the Dean of Continuing Education and Graduate Studies at Elmira College.
 C. COURSE OBJECTIVES
1. Students will be able to identify and apply the foundations of Information
Systems Technology
2. Students will identify basic challenges of managing in a digital world, and
the typical organization structures within IT.
3. Students will identify and demonstrate how to translate the use of
information systems technology into strategies for achieving business
goals and objectives.
4. Students will be able to relate and explain the use of information systems
in their particular field and/organization.
5. Students will identify and assess the key legal and ethical issues in
information technology.
6. Students will be able to demonstrate how the use of information systems
technology impacts a business’s operational processes.

D. COURSE TOPICS/UNITS AND DATES

NOTE: All homework assigned for each chapter will be due on or before the date
of the class as indicated. The instructor will post homework solutions on Angel,
and may include student solutions that are worth sharing with the class.

Week 1 (): Chapter 1: Foundations of Information Systems in Business

 Introduction, Course Overview and Grading
 Chapter Discussion/Questions
 eCourier, Cablecom, and Bryan Cave: delivering Value through Business
Intelligence

Week 2 (): Chapter 2: Competing with Information Technology

 Chapter Discussion/Questions/Quiz Review
 Case Study: For Companies both Big and Small: Running a Business on
Smartphones
 Individual Research Presentations

Week 3 (): Chapter 3: Computer Hardware

 Chapter Discussion/Questions/Quiz Review
 Case Study: IBM, Wachovia, and Paypal: Grid Computing Makes it
Easier and Cheaper
 Individual Research Presentations

Week 4 (): Chapter 4: Computer Software

 Chapter Discussion/Questions/Quiz Review
 Case Study: Wolfe Peak International: Failure and Success in Application
Software for the Small to Medium Enterprise
DRAFT
1/12/2021
This syllabus is the property of Elmira College. This syllabus provided for the purpose of review
of potential faculty and is not to be shared with others nor used as a teaching tool unless
authorized by the Dean of Continuing Education and Graduate Studies at Elmira College.
  Individual Research Presentations

Week 5 (): Chapter 5: Data Resource Management

 Chapter Discussion/Questions/Quiz Review
 Case Study: Applebee’s. Travelocity and others: Data Mining for Business
Decisions
 Individual Research Presentations

Week 6 (): Chapter 6: Telecommunications and Networks

 Chapter Discussion/Questions/Quiz Review
 Case Study: Brain Saving Technologies, Inc. and the T-Health Institute:
Medicine through Video Conferencing
 Individual Research Presentations

Week 7 (): Chapter 7: e-Business Systems

 Chapter Discussion/Questions/Quiz Review
 Case Study: Perdue Farms and Others: Supply Chain Management Meets
the Holiday Season
 Group Work

Week 8 (): Chapter 8: e-Commerce Systems

 Chapter Discussion/Questions/Quiz Review
 Case Study: LinkedIN, Umbria, Mattel, and others: Driving the “Buzz” on
the Web
 Group Work

Week 9 (): Chapter 9: Decision Support Systems

 Chapter Discussion/Questions/Quiz Review
 Case Study: Hillman Group, Avnet and Quaker Chemical: Process
Transformation through Business Intelligence Deployments
 Group Work

Week 10 (): Chapter 10: Developing Business/IT Strategies

 Chapter Discussion/Questions/Quiz Review
 Case Study: Infosys Technologies: The Implementation Challenges of
Knowledge Management Initiatives
 Group Work

Week 11 (): Chapter 11: Security and Ethical Challenges

 Chapter Discussion/Questions/Quiz Review
 Case Study: Ethics, Moral Dilemmas, and Tough Decisions: The Many
Challenges of Working in IT
 Group Work
DRAFT
1/12/2021
This syllabus is the property of Elmira College. This syllabus provided for the purpose of review
of potential faculty and is not to be shared with others nor used as a teaching tool unless
authorized by the Dean of Continuing Education and Graduate Studies at Elmira College.
 Week 12 (): Chapter 12: Enterprise and Global Management of Information
Technology
 Chapter Discussion/Questions/Quiz Review
 Case Study: IBM Corporation: Competing Globally by Offshoring IT
Workers and Giving Away Technologies
 Group Presentations

Week 13 (): Online Final Exam…Chapters 1-12

E. TEXTBOOK(S) AND REQUIRED TOOLS OR SUPPLIES

1. O'brien, J., & Marakas, G. (2009). Introduction to Information Systems.
Boston: McGraw-Hill/Irwin. ISBN 0073376779
2. Other Reading as assigned.
3. Access to computer with Internet Access
F. GRADING PLAN
How a student’s grade will be determined:
1. Chapter Homework 30%
2. Collaborative Class Participation, Rubric & Group Case Presentations 15%
3. Research, Final Paper and Presentation 30%
4. Final Examination 25%

DRAFT
1/12/2021
This syllabus is the property of Elmira College. This syllabus provided for the purpose of review
of potential faculty and is not to be shared with others nor used as a teaching tool unless
authorized by the Dean of Continuing Education and Graduate Studies at Elmira College.