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  • Module 2.1 Case Studies (Staffing For Service)

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    Louraine Vicente
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    The document provides instructions and case assignments for students to analyze cases related to staffing in the hospitality industry. It assigns groups of students to different case studies from pages 192-193 of the reading on staffing for service. Each group is assigned a case study on either "Choosing a Manager", "Regal Five-Star Hotel", or "Cruising Travel Agency". The groups must answer questions only related to their assigned case study.

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    Module 2.1 Case Studies (Staffing for Service)

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    The document provides instructions and case assignments for students to analyze cases related to staffing in the hospitality industry. It assigns groups of students to different case studies from pages 192-193 of the reading on staffing for service. Each group is assigned a case study on either "Choosing a Manager", "Regal Five-Star Hotel", or "Cruising Travel Agency". The groups must answer questions only related to their assigned case study.

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    © All Rights Reserved
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    31 views1 page

    Module 2.1 Case Studies (Staffing For Service)

    Uploaded by

    Louraine Vicente
    The document provides instructions and case assignments for students to analyze cases related to staffing in the hospitality industry. It assigns groups of students to different case studies from pages 192-193 of the reading on staffing for service. Each group is assigned a case study on either "Choosing a Manager", "Regal Five-Star Hotel", or "Cruising Travel Agency". The groups must answer questions only related to their assigned case study.

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    © All Rights Reserved
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    Module 2.

    1 Case Studies (Staffing for Service)


    Pls. browse and read the materials from the given link for the case studies
    https://nscpolteksby.ac.id/ebook/files/Ebook/Hospitality/Managing%20Quality%20Service
    %20in%20Hospitality%20(2011)/11.%20Section%202%20Chapter%205%20Staffing%20for
    %20Service.pdf or https://bit.ly/39qz9li entitled “

    from page 192-193


    NOTE: Answer only on your respective case assignment. TY
    Group 1 (Alvarez, Bagundol, Baloria, Baloro, & Basan) Leader (Bagundol)
    Case title: Choosing a Manager p. 192
    Group 2 (Bogo, Bongato, Bungcaras, Cagatin, & Cagatin) Leader (Bogo)
    Case title: Regal Five-Star Hotel p. 192
    Group 3 (Catugal, Cruz, Daan, De Guzman, & Durano) Leader (Catugal)
    Case title: Cruising Travel Agency p. 193

    Group 4 (Florendo, Guian, Jumarito, Lausa, & Lumbatan) Leader (Jumarito)


    Case title: Choosing a Manager p. 192
    Group 5 (Macalisang, Macion, Martir, Medilo, & Paculba) Leader (Macion)
    Case title: Regal Five-Star Hotel p. 192
    Group 6 (Pancho, Piedad, Pintacasi, Reroma, & Sta. Rita) Leader (Piedad)
    Case title: Cruising Travel Agency p. 193

    Group 7 (Tancogo, Tomatao, Tuazon, Vente, & Vergas) Leader (Vente)


    Case title: Choosing a Manager p. 192
    Group 8 (Vicente, Viernes, Villanueva, Villaluz, & Villasan) Leader (Villaruz)
    Case title: Regal Five-Star Hotel p. 192
    Group 9 (Yabut, Yap, Macalisang, Lumangca, & Trocio) Leader (Yabut)
    Case title: Cruising Travel Agency p. 193

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