Professional Documents
Culture Documents
Instructions
Communication Lvl 3
Delivered by Kim Thomas, Developed by Joelle Peters
By thinking carefully about the order of the instructions, you will make
sure a task can be logically worked through from beginning to end.
• Context
• Purpose
• Content
• Order
• Feedback
• Listen carefully
• Read/listen to all the instructions before you begin
• Take brief notes of what you need to do if you are receiving oral
instructions
• Ask questions before you start if you do not understand
• Re-read each step in your notes as you progress