STUDY ON JOB SATISFACTION IN

MARUTI SUZUKI
Hoshiarpur Automobiles
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 Branches In :-

• Garhshankar
• Saheed Bhagat Singh Nagar
• Mahilpur
• Singrhiwal
Job Satisfaction
 The Harvard Professional Group (1998) sees
job satisfaction as the keying radiant that
leads to recognition, income, promotion,
and the achievement of other goals that
lead to a general feeling of fulfillment of
employee.
NEED FOR STUDY

The problem undertaken for the study identify and

analysis the behavior of the workers
There is a need to understand how the workers react to
the company’s program and policies of the organization
The need of the organization to know what are the
various requirement and expectation of the workers and
various problems that the workers face in working place
Objectives
◦ To study about employees expectation on their job
◦ To study about employees satisfaction level welfare
measure and other benefits
Research Design
 Descriptive Research
 Descriptive research study includes surveys

and fact-finding enquires of different kinds,

which help the researchers to describe the
present situation that makes the analysis
about the effectiveness of employee
satisfaction among the employees and
helps to reach the objective.
Data Collection
 Sample Size
The total sample size is based on 50
respondents. The respondents of present study
belong to different age groups, sex and
different spans of experience.
 Data collection

The selection of sample for the collection of

primary data was based on convenient
sampling technique.
 Type of research: Descriptive research

design.
Data Analysis And
Interpretations
Does your Attention to suggestion
management pay
attention to
suggestions you Yes; 21%

make?
Sometimes; 52%

No; 26%

A)Yes
B)No

C) Sometimes
Are you satisfied Reward system
with the
appreciation or
reward system Highly satisfied ; 13%

provided by your Needs improvement ; 22%

management?
A) Highly Satisfied
B) Satisfied Satisfied; 64%

C) Needs
Improvement
Does the company offer Fringe Benifits
you fringe benefits (e.g.
Transportation, medical
benefits, etc.)?
A) Yes No; 29%

B) no
Yes; 71%
 Are you satisfied with the Compensation
overall compensation
package ?
A) Highly Satisfied Highly Satisfied; 16%

B) Satisfied
Needs improvement; 41%
C) Needs Improvement

Satisfied; 43%
 Do your manager/supervisor Manager's feedback
provides you with continuous
feedback to help you to
achieve your goals ?
A)Strongly Disagree Strongly Agree; 9% Strongly Disagree; 9%

B)Disagree C)Somewhat
Disagree; 18%
Agree D)Agree
E)Strongly Agree
If you have any other Agree; 47%
Somewhat Agree; 18%
suggestion please mention here
_________________________
_________________________
________________
Findings
 More than 80% employees are less than 3 yrs but
they feel secure at there jobs
 Employees do not feel much satisfied with the

working environment and they have normal

relations with there colleagues .
 More than 70 % Employees are satisfied with the

training programs .
 More than 80% do not feel any kind of

discrimination .
 Some people feel they are not provided with

suggestions and guidance by there senior managers

but mostly feel satisfied with that .
RECOMMENDATION AND SUGGESION

 Proper mechanism for communication for all levels

 Performance oriented awards should be given.

 Implementation of performance appraisal program .

 Motivational material and motivational thoughts are to be discussed.

 Promotion policy & criteria of qualifications at each level for

promotion.

 Organizing the annual day and family tour to develop belongingness.

CONCLUSION

 The aspect employee satisfaction is important vital role

of the organization it helps improve the productivity of
on organization. HOSHIARPUR AUTOMOBILES
PVT . LTD MARUTI SUZUKI, Majority of the
employees are satisfied about their facilities and all the
benefits, so company work is going very smoothly.
 Some of them are not satisfied about their salary, other

monitory benefits and their promotions.

LIMITATION OF THE STUDY
 The study may be applicable only to HOSHIARPUR AUTOMOBILES
(P) LTD MARUTI SUZUKI .
 The data have been collected from the present permanent employees
only. So it may vary in the future.
 There may be a personal bias of the respondent, when affect
the result of the study.
 The duration of the study is limited. So it may not
be able to cover the entire scope
 Some of the employees were not cooperating
with the research.
BIBLOGRAPHY
 Dipak Kumar Bhattacharyya, Human
Resource Management, Excel books, New
Delhi, 2006
 Kothari.C.R., Research Methodology, New

Age International (p) limited, New Delhi,

 Reference Websites 
 www.citehr.com
 www.goole.com
 www.yahoo.com