Hazard Identification and Near

Miss Reporting
 Britvic Soft Drinks

• Britvic plc is one of the leading manufacturers of Soft Drinks in

Europe with operations in GB, Ireland and France
• Across the group, we currently employ approx 3500 people
• Britvic Soft Drinks (our GB operation) has six production sites,
split in to three (3) regions:-
• Northern Region (Leeds and Huddersfield)
• Southern Region (Rugby and Beckton)
• Western Region (Norwich and Widford)
Just a few of our GB brands..
 Hazard Identification and Near Miss
Reporting

• Over a period of years the Britvic and Northern Region has

worked tirelessly to reduce the number of accidents in the
workplace.
• Having significantly reduced them through conventional health &
safety programmes, it became apparent we needed to do
something “out of the box”
• Thus we embarked on a number of initiatives to ensure the
accident reductions continued
 Northern region accident trends 2000-2010

140
Trend analysis of accidents
120 resulted inOHSAS
more robust
18001 accreditation
All employees
health & safetyfully trained in
procedures
Introduction
Safe of Health
Behavioural &
Visits
the use of dynamic risk
100

T Safety
Cards Champions
introduced
introduced
80
assessments
NEAR MISS REPORT
60

40

20

0
2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010
 Northern region accident trends 2000-2010

140
Trend analysis of accidents Near Miss Reporting
resulted in more robust health
Revitalised
& safety procedures
120

Introduction of Health & Safety

Champions
100

OHSAS 18001
80 accreditation
All employees fully
trained in the use of
Dynamic Risk
60 Assessments Safe Behaviour
Visit introduced

40 T Cards introduced

20

0
2000-2001 2001-2002 2002-2003 2003-2004 2004-2005 2005-2006 2006-2007 2007-2008 2008-2009 2009-2010
 Our Journey

• It was quite evident that near miss incidents were happening

within the region, but these were not being captured and
documented.
• People were addressing near misses and making sure the
working environment was safe, but seemed to be reluctant to
document them.
• We needed to devise a system that not only captured these
incidents but trended them also.
 Our Journey

• As a show of commitment in February 2010 the Northern

Region hosted a QSE Day.
• The day was a full programme of quality, safety & environmental
workshops and presentations, all staff in the region attended
• The roll out of the Near Miss reporting system was a integral
part of the day
• This was a opportunity to obtain buy in from key stakeholders
• All employees participated in Near Miss workshop sessions
throughout the day
Near Misses
Near Misses
Near Misses
The Near Miss Booklet

A simple A7 pre printed 100

Leaf (perforated) book that
was designed to fit neatly
into employees’ pockets

The slips are posted by the

employees, and these are
then collected by the H&S
Champions and transferred
onto a database
 Fe
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Near miss submission data

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 Near Miss Ownership

• The maintenance and analysis of the database is a primary task

of the Health & Safety Champions
• The champions police this system and will challenge peers and
management should they feel people are not engaged
• The expectation is that everybody within the region partakes in
incident reporting
• Visitors and contractors are also encourage to participate in the
programme
 Trend analysis

• The logging system is a simple excel spreadsheet where data

can be instantly analysed and graphs created
• The data can be drilled down, for example by category, team
and area
• A submission for one hose pipe in the walkway does not require
a full scale investigation. Should this be a repeat occurrence the
trend analysis will force actions to be taken
 LI
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 Success Story

• 27 Near miss reports on Line 1 Filler area (March 2010)
• 20 of these were around the pallet stops on the floor
• What did we do?
 Taking it further

• Some Near Miss reports warrant further investigation

• For example – A forklift truck dropping a pallet of product, this
would be classed as a ‘Significant Near Miss’
• Any Significant Near Miss will be investigated, a root cause
identified and corrective actions put in place to prevent re-
occurrence
• Since the systems introduction, 12 significant near miss
investigations have been completed, previously no in depth
review would have taken place
 Accidents And Incidents Ratios

HSE (1997) Britvic Soft Drinks Ltd Britvic Soft Drinks Ltd
2005 2010
Based on British Industry

Major Accidents
1 6 1

Minor Accidents
7 506 75

Non-Injury Incidents
189 119 3352
(HDNM)

Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid
HDNM = Hazards, Property Damage, and Near Miss.
 Northern Region Accident and Incident
Ratio 2010

Major Accidents
0

Minor Accidents
5

Non-Injury 1088
Incidents (HDNM)

Major = Fatality, Fracture or overnight in hospital Minor = Other accidents requiring first aid
HDNM = Hazards, Property Damage, and Near Miss.
 Leading by example

• Culture
• Behaviour
• Accountability
• Ownership

• Not only do these attributes aid in our quest for zero accidents, it
also supports the fundamental building blocks on many other of
our key performance indicators
• Employee Opinion Survey 88% (World Class)
• Production Reliability 87%
• Consumer complaints <0.50 (per million units)
• Accident Frequency Rate 1.30 (accidents per 100,000 man hours)
ANY QUESTIONS