Nama : Septiani Indah Sari

NPK : 11170000497
Tugas : TM-2 Komunikasi Bisnis

1. The advantages of successful teamwork

Answer : B.
Explanation : Building a solid team work is believed to be able to increase productivity,
work quality, and loyalty to the company. This is because teamwork in a solid team is
able to make the company continue to grow and survive in the face of business
competition.

2. Which of the following is a potential disadvantage of working in teams?

Answer : D.
Explanation : The majority vote can beat the minority vote, but it is not necessarily
better. In the team, the majority vote is often given more attention because it is
considered to represent most of the team members.

3. Which of the following steps should be completed before anyone from the team does any
planning, researching, or writing?
Answer : A.
Explanation : Goals provide a business with a structured framework. It steers the
business in the right direction and helps the business to understand whether it is working
or not.

4. Which of the following is not a benefit of using social media for business
communication?
Answer : A.
Explanation : A teams can communicate more efficiently; companies can interface more
responsively with customers, clients, and suppliers; customers and other interested
individuals can be directly involved in the development of products and services; and
anyone with shared professional interests can communicate easily, not needing to travel
to see one another.

5. What are the three key steps to making sure meetings are productive?
Answer : B.
Explanation : Organizing efficient meetings is needed to support the smooth running of
company activities. Meetings are an opportunity to coordinate work, share information,
increase teamwork, and achieve goals efficiently. Effective meetings require good
preparation, leadership, and delegation of tasks so that the meetings run productively

6. One of the listening process is remembering, which means :

Answer : C.
Explanation : The remembering stage of listening is when a listener either places
information into long-term memory or forgets the information presented.

7. Nonverbal signals can be more influential than spoken language because

 Answer : A.
Explanation : While the key to success in both personal and professional relationships
lies in your ability to communicate well, it’s not the words that you use but your
nonverbal cues or “body language” that speak the loudest. Body language is the use of
physical behavior, expressions, and mannerisms to communicate nonverbally, often done
instinctively rather than consciously.

8. Which of the following is true about nonverbal signals?

Answer : D.
Explanation : Nonverbal signals play a vital role in communication because they can
strengthen a verbal message (when the nonverbal signals match the spoken words),
weaken a verbal message (when nonverbal signals don’t match the words), or replace
words entirely.

9. Which of the following is the best characterization of etiquette in today’s business

environment?
Answer : D.
Explanation : Business etiquette is important because it creates a professional, mutually
respectful atmosphere and improves communication, which helps an office serve as a
productive place. People feel better about their jobs when they feel respected, and that
translates into better customer relationships as well

10. If you forgot to shut off your mobile phone before stepping into a business meeting and
you receive a call during the meeting, the most appropriate thing to do is to
Answer : C.
Explanation : For keeping the meeting productive and making it successful, you can
excuse yourself from the meeting and find a quiet place to talk and you can say it to the
caller that you are during the meeting and talk later.