Nama : Septiani Indah Sari

NPK : 11170000497
Tugas : TM-3 Komunikasi Bisnis

1. Oral communication is best when

Answer : C.
Explanation : Oral communication is more effective when communication needs a
human touch, establishing a direct relationship, maintaining secrets, reaching
mutual understanding and avoiding complexities with oral consent.

2. The first step of the three-step writing process is

Answer : C.
Explanation : Planning is very important in all aspects, as well as in writing. The
planning required before writing is:
1. Define objectives and scope
2. Determine ideas and ideas
3. Analyze and interpret ideas
4. Organizing ideas and preparing a final framework

3. Which of the following tasks should you do when you’re planning a writing project?
Answer : A.
Explanation :

4. No matter what the message is or the audience you want to reach, you should always
Answer : A.
Explanation :

5. If audience members will vary in terms of the amount of information they already know
about your topic, your best approach is to
Answer : C.
Explanation :

6. To make sure you have provided all the necessary information, use the journalistic
approach, which is to
Answer : C.
Explanation : This technique is a good step in determining the main idea, because in
a journalistic approach you will usually be familiar with questions or answers from
who, what, when, how, and also where. Because of this, the main ideas made from
this technique will be cleare

7. If you realize you have given your audience incorrect information, the most ethical action
would be to
Answer : D.
Explanation : We all make mistakes. Sometimes we don’t realize we’ve made them
until it’s too late. But when you realize and immediately contact the audience and
 correct any mistakes, it shows how responsible you are and reduce other incorrect
information.

8. Which of the following choices would be best for communicating a complex policy
change to employees in a company with offices all over the world?
Answer : D.
Explanation :

9. Which of the following is an important benefit of taking time to organize your business
messages?
Answer : B.
Explanation :

10. The purpose of limiting your scope when planning a writing project is to
Answer : D.
Explanation : Within the scope of that general purpose, each message also has a
specific purpose, which identifies what you hope to accomplish with your message.