Selena Chavez

(909) 762-6379 ● selenachavez34@gmail.com

EDUCATION
CSU Channel Islands, Camarillo CA May 2020
Martin V. Smith School of Business and Economics GPA 3.08
Bachelor of Science in Business Administration with an emphasis in Marketing
Duale Hochschule Baden-Württemberg (DHBW) May 2019
Study Aboard for International Business

RELATED EXPERIENCES
Eugene Burger Management Rohnert Park, CA
Administrative Assistant/Insurance Coordinator September 2020 – Present
● Advise vendors to add EBMC as additional insured under their liability insurance coverage.
● Correspond with Owners about their Owner/Tenant Registrations forms being current with their deed and
updating data entry on Yardi.
● Serve as a primary contact for clients via telephone calls and directing them to the property manager of the
Homeowners Association (HOA) or rental property, Human Resources, Accounting and Administrative
department. Serve as an interpreter for the Latinx community in the rental division.
● Process Secretary of State forms: Statement by Common Interest Development Association (SI-CID) and
Statement of Information (SI-100) requiring attention to detail.
• Recorded bill payments and mailed out receipts to HOA and rental clients.
• Enter data and track property documents by client code; contact Larkfield Storage to deliver and received
boxes.
• Manage billing for copier, certified mail, coupon books or statements for HOA’s, late fee letters, UPS charges
and any adjustments that are needed to be made for that month.
CSU Channel Islands Micro-Internship Program Camarillo, CA
ESBI Market Research Intern May 2020 – August 2020
● Collaborated in name ideation brainstorming for rebranding the company.
● Created buyer personas that fits their generational gap in their target market.
● Initiated Trademark Research to confirm availability of rebranding names.
● Promoted the survey and virtual focus groups by using email marketing on HubSpot.
● Implemented several virtual focus groups to understand the public's thoughts and attitudes on the variety of
products in their shopping experience and consuming habits and how they are correlated with their willingness
to purchase plastic food packaging from the company.
2020 AMS World Marketing Congress Brisbane, QLD, Australia
Independent Research Study August 2019 – Present
● Won approval for a project, “Customer Co-Created Quality Signals” of the product market.
● Conducted methodology research using a website database and transferring the analysis to Excel to create a
corpus that associates the product with its description to narrow the research findings.
● Cleaned data using frequency analysis with a bubble visualization and identify the stop words on Voyant
tools.

LEADERSHIP EXPERIENCES
California State University Channel Islands Camarillo, CA
President’s Circle April 2019
● Presented my market research on the rebranding Rizzoli Design, to the donors of CSUCI to demonstrate that
their exceptional contribution has impacted the undergraduate research, self-learning, and internship
programs.
California State University Channel Islands Camarillo, CA
AMA Graphic Designer/Content Creation Team February 2019
● Used Canva to create engaging designs to post via Instagram channel “amachannelislands” promoting
workshops such as “LinkedIn Headshots” for students to update their profiles.