Professional Documents
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Organization&Management Week3
Organization&Management Week3
C. Directions/ Instructions
After going through with this lesson, you are expected to:
D. Exercises / Activities
D1. INTRODUCTION
b. What’s New?
Activity 1: “Jumbled Words”
Directions: Arrange the Jumbled letters to create a word. The meaning is given below the
letters jumbled letter.
pg. 1
Article: “Jollibee’s Industry Analysis”
Financial: Since its inception as a corporation in the late 70s, Jollibee has seen strong
financial growth. As seen in the financial data provided, Jollibee’s sales and revenue has
been on the rise in the recent years. As shown in their revenues, an amount of $12.9
billion pesos in 1998 was gradually increased to $26.2 billion pesos in 2004, and indicating
strong growth and ability to compete in the already dense fast food market locally and
internationally. The organization going public on the Philippine Stock Exchange in 1993
acts as a foundation for the rapid expansion of its stores locally and internationally
Risk Management: The acquisition of several new brands such as Greenwich, Chowking
and Delifrance allow the diversification of its products into different market niches. It
proved to be a hedge against downturns and competition and as seen in the case study,
most of the acquisitions are the leader in their respective market segment.
Business Fundamentals Analysis
Economics: The uncertainties of competition from foreign players as well as downturns in
specific market niches are omnipresent in our current economic nature. Other
uncertainties also come in the form of financial crisis in the region as well as in the country
it is operating in.
The general environment consisting of 6 segments and the analysis of its effects on
Jollibee. Demographic: In the local Philippines context, the million consumers walking into
Jollibee’s stores daily represent strong demand for its products. Sociocultural: The social
and cultural of each country differs from one another. For example, a Chinese might prefer
pg. 2
to have noodles instead of rice in Japan. In our case of Jollibee, the “langhap-sarap”
concept adopted by them may be hugely popular to Filipinos consumers, but this concept
may not do so well in global markets. Foreign consumers might not like the traditional
taste of Jollibee’s food as compared to bigger global players such as McDonald.
D. 2 DEVELOPMENT
a. What I know?
Activity 2: “Acrostic”
Directions: Use the first letters to form a word related to the topic. If you were not able to
answer the activity, try to read an article or some books.
S ORGANIZATIO P
N/COMPANY
W E
O S
T T
b. What’s In?
Directions: For each statement, try to put on yourself in a manager’s shoe. Check
your answer that best describes a good manager. If you do not
understand the statement, you can ask your parent or relative to help
you understand.
pg. 3
3.I do all that I can to avoid conflict in my
team.
4. I brief my team members so that they
know what's going on around them in the
organization.
5. I fully understand how the business
processes in my department operate, and
I'm working to eliminate bottlenecks.
6.When conflict occurs within a new team, I
accept it as an inevitable stage in the team
development process.
7. I follow up with team members whenever
I see that their behavior has a negative
impact on customer service.
8. I make decisions following careful
analysis, rather than relying on gut instinct.
9. I do all that I can to avoid conflict in my
team.
10. I talk to team members about their
individual goals, and I link these to the
goals of the entire organization.
Compute the result: Not at all=1, Rarely=2, Sometimes= 3, Often=4, Very often=5
34-110
pg. 4
c. What is it?
Directions: Refer on the given lecture entitled “Functions, roles and skills of a Manager”
to have a better understanding about the topic. For additional information, you can visit
our google classroom for other resources for Organization and Management or you may
use and read the book entitled Organization and Management by Cabrera, Altajeros and
Benjamin found on pages 9-11.
Review Questions:
1. How do organizations classify managers according to their functions? Describe the
respective functions of each of manager.
______________________________________________________________
______________________________________________________________
______________________________________________________________
2. Among the different types od managers discussed in this lesson, which type of
managers are more aware of their organization’s problems. Explain your answer.
______________________________________________________________
______________________________________________________________
______________________________________________________________
D. 3 ENGAGEMENT
a. What is more?
Activity 3: “Hello Poetry”
Directions: After you have filled in the graphic organizer chart, please work on the
WORK IN PROGRESS.
List down the family members and identify each role. Explain their duties and
responsibilities in a blank sheet of paper.
pg. 5
Activity 5: “Case study analysis”
Directions: Read the content of the case and answer the question given below.
Manager 1: Kelly has a specific background in research. She manages staff who
provide research support to another department that delivers behavioral health
services to youth. Kelly supports her staff and is very organized; however, she often
takes a very black and white view of issues. Upper level leadership values Kelly’s
latest research on the therapeutic division’s services. Kelly is very motivated and
driven and expects the same from her staff.
The managers are sensing that staff are becoming overworked as everyone takes
on increased responsibilities due to high staff turnover. Staff have also mentioned
that Laura’s "glass half-empty" conversation style leaves them feeling dejected. In
addition, Laura has not shared budgets with her managers, so they are having
difficulty appropriately allocating work to staff. Laura said she has not received
sufficient information from the finance department to complete the budgets. The
finance department said they have sent her all the information they have available.
As staff become distressed, the managers are becoming frustrated. They feel like
they are unable to advocate for their staff or solve problems without key information
like the departmental budget.
How can Laura most effectively use both management and leadership skills in her
role as associate director? What combination of the two do you think would work
best in this setting?
________________________________________________________________
________________________________________________________________
pg. 6
Activity 7: “Poster Making”
Directions: Create a poster that explains the functions, roles and skills of a
manager. You can use any form of board that is available at home.
D.4 ASSIMILATION
a. What I have Learned?
Activity 8: “Logic”
Directions: In the table below, write down at least five (5) skills you have learned and explain
how those skills help you to manage an organization.
1.
2.
3.
4.
5.
b. Assessment
pg. 7
_____4. One who has nominal leadership but without real power, as this power is
possessed only by the company’s President or Owner.
a. Leader
b. Liaison
c. Figurehead
d. Spokesperson
_____5. One who is capable of maintaining unity of action in the organization.
a. Leader
b. Liaison
c. Figurehead
d. Spokesperson
_____6. Which of the following is not a classification of an informational managerial
role?
a. Spokesperson
b. Disseminator
c. Figurehead
d. None of the above
_____7. One who speak in the name and behalf of another; as in behalf of the
company President/ Owner.
a. Leader
b. Liaison
c. Figurehead
d. Spokesperson
_____8. The following are the managerial skill that must be possessed by a manager
Except:
a. Human
b. Conceptual
c. Technical
d. None of the above
_____9. An individual engaged in management activities.
a. President
b. Manager
c. Leader
d. None of the above
_____10. Who conducted a research on what real managers do?
A. Fayol
b. McGregor
c. Mintzberg
d. None of the above
II-Directions: In the pyramid organizational chart fill in the managerial levels and
write its respective managers
pg. 8
E. Guide Questions (if necessary)
1. Have a managerial functions remained the same through time? Why do you
say so?
____________________________________________________
Case Study
Short Response
pg. 9
Poster
Not Done or
Excellent Good Fair
Criteria Incomplete
5 points 4 points 3 points
0 points
Submitted the Submitted Submitted the Was not able
poster before poster after poster late (5 to finish the
Prompt
deadline or deadline (1 days after or poster
on time day after) onwards)
Poster is Poster is The poster is Poster is not
exceptionally attractive, poorly attractive at
Visual Impact attractive in though a little designed and all.
terms of color bit messy. lacks
and neatness. neatness.
All works are Almost all Words are No labels
Labels clearly written items are very hard to
clear read
There are no There are There are It is full of
spelling very few many spelling spelling
Spelling
mistakes in spelling errors. errors.
the poster. errors.
Total
G. Reflection
pg. 10
Learners will write on their notebook or journal their insights about the lesson.
pg. 11