Omar Obeid

House of Jamal Obeid, Main Street, Qalamoun, Lebanon

+961 79-182718 · omar.obeid1990@gmail.com

WORK EXPERIENCE
Pippin Title New York City, USA
Client Success Manager (November 2018-Present)
Pippin Title is a comprehensive title services company powered by an advanced AI-based platform.
▪ Manage Pippin’s customer support division.
▪ Lead a capable team of five customer support managers and twenty customer service representatives.
▪ Maintain a <10 minute response time for customer inquiries.
▪ Oversee the development of APIs to improve customer interactions with the Pippin platform.

American Universal College (AUC) Tripoli, Lebanon

Math Teacher (November 2018-Present)
▪ Teach pre-calculus, calculus, and algebra to technical baccalaureate students in levels 1 and 2 (BT1, BT2).

National Container Terminals Co. Ltd. (NCT) King Abdullah Economic City, Saudi Arabia
Systems Engineer (January-June 2017)
NCT is an innovative container terminal operating company responsible for equipping, staffing, operating, and maintaining the King Abdullah Port (KAP), a megaport
on the western Saudi Arabian coast.
▪ Oversaw the implementation of a CyberLogitec (CLT) auto-gate and auto-yard system.
▪ Supervised the KAP IT team and managed their responsibilities within the context of the auto-gate and auto-yard system.
▪ Created 3-dimensional drawings of the function project and produced a detailed systems diagram to assist my team with troubleshooting.
▪ Managed the risks associated with the project by ensuring that the complex project inventory remains in optimal working condition in accordance
with the project lifecycle.
▪ Represented the IT department during safety meetings and discussed means to improve safety throughout King Abdullah Port while actively
participating in the implementation of new safety measures.

Lebanese Air Force Hamat, Lebanon

Project Manager, PUMA Cannon Assembly & Missile Support System (November 2015 – July 2016)
▪ Managed the design and development of the engineering analysis of 30mm cannon support.
▪ Managed project requirements and goals during the data acquisition phase of the study of a 30 mm cannon and missile.
▪ Performed computer aided static and dynamic structural analyses on the support and prepared the ensuing reports and presentations.
▪ Designed and prepared a list of recommended low-cost design modifications which increased the safety factor by up to 41%.
▪ Performed a budgetary analysis to compare the cost of the recommended design modifications and their benefits.
Project Manager, UH-1H Machine Gun Assembly & Aiming System (September 2015 – December 2016)
▪ Managed the design and development of a UH-1H helicopter-based machine gun support assembly and aiming system.
▪ Managed the team responsible for the data acquisition phase on the specifications of UH-1H helicopters and M60 machine guns.
▪ Designed the components for a pilot-controlled mechanism and aiming system for two M60 machine guns to be installed on UH-1H helicopters
including static and dynamic analyses and prepared the ensuing reports and presentations.
▪ Performed a budgetary analysis and presented a total project cost reduction of 90% as compared with a previously proposed design.

PROJECT EXPERIENCE
McGill Science Undergraduate Society (SUS) Peer Tutor Montreal, Quebec, Canada
Tutored calculus (MATH 140-141) and general chemistry (CHEM 110-120) to one student per semester (2009-2013)

Member of the McGill Racing Team Montreal, Quebec, Canada

Carried out different machining and welding operations on the chassis (2008-2009)

EDUCATION
Bachelor of Engineering in Mechanical Engineering
McGill University, Montreal, Quebec, Canada (2008-2013)
University of Balamand, El Koura, Lebanon (2013-2016)

SKILLS
Computer Skills SolidWorks, MSC SimXpert, Autodesk 3DS Max, Autodesk AutoCAD, Autodesk Revit, Primavera P6, Esri ArcMap, C, FORTRAN, node.js,
MathWorks Matlab, Microsoft Word, Excel, and PowerPoint.
Laboratory Skills Machine tool laboratory (basic machining operations: drilling, grinding, CNC operation, lathe operation, facing),
electricity laboratory, sand casting workshop.

LANGUAGES
Fluent in English, Arabic, and French