SYMBIOSIS UNIVERSITY OF APPLIED SCIENCES (SUAS)

India’s 1st Skill Development University

SKILL JOURNAL

Enrollment Number ___2018BBRM051______ Year of Enrollment ______2018____________________

Name of the Student ________upanya Arya_______________________________________________
School_________BBARETAIL MANAGEMENT________________________________
Program______________________BBA______________________________________
Specialization/ Branch ________RETAIL MANAGEMENT_____________________
Semester ___________Fifth________________________ Section___________ Branch ____2018-
21_______
Paper Code _______________________ Name of Paper ________IDSC________________
Faculty In-Charge _____________Dr. Charul Jain______________________________________________
 CERTIFICATE

THE SKILL EXPERIMENTS

ENTERED IN THIS JOURNAL HAVE BEEN
SATISFACTORY PERFORMED BY

ENROLLMENT NO 2018BBRM051 MS. Upanya arya STUDYING IN PROGRAM

BBA retail management and e-commerce in school of retail
management DURING SEMESTER FIVE OF ACADEMIC YEAR 2020-2021

Date: _____9/12/2020____________

INDEX
S.NO Title of Skill Activity Date of Allocation Date of Submission Sign of
Faculty
1 Resume' (Traditional Paper
resume')
 Finding the purpose of your life

2 SAR stories

Person you admire the most

3 TEDx Talk (Word document of

write up and Video)
Story telling - How to sequence
your thoughts into speech

4 Group Discussion

Personal Interview

5 Article (NSDC skills report 2020

and soft skills requirement in
RM)

Research paper

6 Presentations (Different
presentations done during the
semester)

7 Professional Skills as per the RM

sector

ISR report 2020 & NSQF report

extractions

SKILL ACTIVITIY NO: 1

Title: Resume, Purpose of Life Date:

1. What is the purpose of this activity?

The goal and overall purpose of a resume is to introduce your qualifications and skills to
employers. It's an informational document that tells your career story, outlining all details in an
easily read format. Resumes also hold meaning within themselves.The resume's sole purpose
is to landyou an interview. A resume is to give your potential employer a feel for your past
experience and skills. To emphasize your strengths.If resume is well-written, it will generate
phone calls asking you to come in for interviews. We need to take a closerlook at what we are
sending out.
Steps performed in this activity?
The following steps were included during this activity:
• Deciding the topic of Résumé
• Creating Headers
• Writing Summary Crafting lead. Resume writing will starts with your contact information

• Adding impact on work experience

• Include soft skills and Highlight tech skills.

• Briefing the content

• Be specification of the content
• Adding call-to-action.

2. What resources/material/equipment’s/ tools did you use for this activity?

Word file
Class discussion
Planner journal
Resume template: https://novoresume.com/resume-templates
3. What skills did you acquire?

• Technical Skills.

• Good understanding of Tools.

• Master the art of research/ Searching skill.

• Patience in solving/troubleshooting.

• Design Skills.

• Ability to convey your thoughts

4. Time taken to complete the activity? ______1_____ (hours)

 Signature

SKILL ACTIVITIY NO: 2

Title: SAR stories, person you admire the most Date:

1. What is the purpose of this activity?

The purpose of the activity is to perform a Situation, Action, Result (SAR) on one of our favorite
personalities and to learn how they dealt with the hardships in their lives.

2. Steps performed in this activity?

The following steps were included during this activity:
a) A personality was chosen out of a dataset consisting the famous 100 personalities of the
world.
b)Life changing instances of the personality were researched and how they faced them was
analyzed.
c)A PowerPoint presentation was prepared which consisted of any three such instances, the
action that the actor performed and the results that followed the action were drafted.
d)A person who we admire the most in our life was chosen and the reason why we admired
them was also stated.
3. What resources/material/equipment’s/ tools did you use for this activity?

The resources utilized in this activity were:

a)Microsoft PowerPoint – used to design a SAR presentation.
b)https://www.listchallenges.com/100-famous-people
c)https://www.theatlantic.com/magazine/archive/2018/02/mariecurie/552533/
4. What skills did you acquire?

• Technical Skills.

• Good understanding of Tools.

• Master the art of research/ Searching skill.

• Patience in solving/troubleshooting

• Design Skills.

• Ability to convey your thoughts

5. Time taken to complete the activity?______1_____ (hours

My Father: The Person I Admire Most

Over time, there have been several people who have influenced various
aspects of my life, based on their personal characteristics, accomplishments,
and values. I have been privileged to have had numerous teachers and
professors who I respect for their patience and intelligence. There are artists
that have inspired me by their natural talents and original creativity. I value
many political leaders, who have inspired me by their contributions to society,
and their ability to change our futures. Of all the people I have encountered in
my life, the person I admire most is my father. As the youngest girl in my family, I
always considered myself to be “Daddy's little girl.” Growing up it always
madeNo matter how tired he was from his long work week, he would be up bright
and early Saturday morning to attend any of our sporting events, tournaments, or
recitals, and then chauffeur us and our friends to slumber parties or school
dances. He was always very protective and kept a watchful eye over us. My
father's protectiveness and selflessness generated at a young age for himhe had
to look after, and practically raise his three younger siblings after my
grandfather had passed. He made certain they completed their chores around
my grandmother's farm, maintained good hygiene practices, and kept up with
their schoolwork. School was extremely important to my father, because he
knew an education was the only way he could be successful. Proudly, he finished
high school at the age of sixteen, but could not follow the footsteps of his older
brothers and join the military, because he was too young. Therefore, he decided
to continue his studies. The completion of his degree in biology was bittersweet.
He was the first and the only one in his family to have graduated from college,
however, there were not a lot of opportunities for a young African-American male
in 1957, in small town Alabama. After taking few odd jobs, he decided to enlist
in the military. My father had encountered many challenges in his life, but one
of his toughest was seeking to date my mother.
 SKILL ACTIVITIY NO: 3

Title: Ted Talk Date:

1. What is the purpose of this activity?

Quotes describe the social and cultural activity of sharing stories, sometimes with improvisation,
theatrics or embellishment. Every culture has its own stories or narratives, which are shared as
a means of entertainment, education, cultural preservation or instilling moral values.

2.Steps performed in this activity?

The following steps were included during this activity:

• We watched few of ted talk videos online and were given points to observe while they speak
then
• The task to write a Ted Talk on the selected quotes of choice.
• This Talk was then converted writing and speaking was compared.
3. What resources/material/equipment’s/ tools did you use for this activity?
Word file
Class discussion
Planner journal
Link Resources for research: https://www.ted.com/watch/tedx-talks
4. What skills did you acquire?

• Communication

• Focus
• Cultural Understanding
• Writing
• Creative thinking

• Good understanding of Tools.

• Master the art of research/ Searching skill.

• Patience in solving/troubleshooting.
 • Design Skills.

• Ability to convey your thoughts

5. Time taken to complete the activity? ______1_____ (hours)

 SKILL ACTIVITIY NO: 4

Title: Group Discussion, Personal Interview Date:

1. What is the purpose of this activity?

The purpose of this activity is to hone the communication skills of the students for job interviews
and group discussions.

2. Steps performed in this activity?

Impromptu GD Topics were given in the class keeping the discussion channel open for GD
After the first round of GD, students were introduced to the SLEPT model for preparation.
S – Socio Cultural
L – Legal
E – Economical
P – Political
T – Technological

3. What resources/material/equipment’s/ tools did you use for this activity?

Resources for research: Google

Points by faculty to discuss on.

4. What skills did you acquire?

Reasoning
Time management
Paraphrasing
Listening
 Pro Active

5. Time taken to complete the activity? ______1_____ (hours)

 Top 10 basic group discussion tips
Top basic Group Discussion tips include tips to Prepare For Group Discussions before and
during the Group Discussion round and important Do’s and Don’ts. Below are shared the
Group Discussion Tips to hone your Group Discussion skills:
1. Rich Content with good subject knowledge
Having good subject knowledge and rich content is the first and foremost GD tip to enter
the Group Discussion Round. Following are the key steps to improve your Group
discussion skills in regard to GD content preparation:
You should prepare on variety of topics as rich and right subject knowledge will be
required during GD round. You should have subject knowledge and be well aware of the
latest happenings around you, not just in India but around the world as well.
• Subject knowledge is a pre-requisite while you are preparing for a group discussion because you will
then have the power to steer the conversation to whichever direction you want to. If you can memorize
some relevant data, it will be an added advantage.
•
2. Be a Leader
There is no doubt that to emerge a winner in GD round you should speak after getting a
grasp on the given topic. But it also gives you opportunity to take lead. So be a leader to
begin the Group Discussion. Key tips are:
• Usually when the moderator announces the GD topic, for a minute there is silence all
round.
• If possible, gather your thoughts in a few seconds and start the Group discussion with

positive impact and be a leader .

• If you find that it is taking time to gather ideas, let others begin, and then enter the GD
round by agreeing/disagreeing with previous speakers
3. Be relevant
• When you speak you should speak to the point without any ambiguity of thought
• Express your ideas at length. If you simply follow the other speaker or his ideas,
remember your elimination is imminent
• Wherever possible, emphasize your point with facts and figures
4. Be a good Listener
• Learn to be a good listener. Listening Skills are Essential for GD round, so carefully listen
to what others have to say.
• Just speaking throughout the discussion doesn’t make you better. You should learn to
give others a chance to speak. Try and listen to others.
• If the speaker is making an eye-contact with you remember to acknowledge him by
nodding your head, so that the speaker is aware that his listeners are listening to him and
paying full attention. This will also show that you are vigilant and are an active

participant in the discussion .

 SKILL ACTIVITIY NO: 5

Title: Article and Research paper Date:

1. What is the purpose of this activity?

The purpose of the activity is to develop a finesse in the areas of article writing and research paper
writing, understanding their retail management.

2. Steps performed in this activity?

a) Different formats of article writing were discussed and the topic “Requirement of soft skills in
RM” was assigned to write an article on.
b) The links given as a reference were analyzed and the gist of the sample articles was noted
down in a sequential pattern.
c) An article was written following guidelines mentioned and discussed in the classroom.
d) The article was then shared with the professor for any corrections and suggestions.
e) The feedback by the professor was used to improvise the article.

3. What resources/material/equipment’s/ tools did you use for this activity?

The resources utilized in this activity were:

a) www.omniagroup.com
b) content.techgig.com
c) targetjobs.co.uk
d) LinkedIn

4. What skills did you acquire?

The skills acquired from this activity were:

a) Importance of soft skills in the field of RM
b) Sequencing thoughts into meaningful sentences
c) Article writing format and related keywords

5. Time taken to complete the activity? ______1_____ (hours)

 SKILL ACTIVITIY NO: 6

Title: Presentation Date:

1. What is the purpose of this activity?

The purpose of the activity is to understand our relationship with ourselves and others with the help
of various activities including Johari Window and the LearnWISE course “Job-Ready V2.1”.

2. Steps performed in this activity?

a) Students were introduced to the LearnWISE course and were given the task to complete it’s
various modules.
b) A presentation was prepared on any one unit of the course by the students in groups.
c) An animal was to be chosen by the students and various body parts of the animal were to be
related to the parts of an organization.
d) The task of Johari Window was also completed in pairs.

3. What resources/material/equipment’s/ tools did you use for this activity?

The resources utilized in this activity were:

a) https://learnwise.wfglobal.org/#/IN/en/courses
b) https://en.wikipedia.org/wiki/Johari_window#Johari_adjectives

4. What skills did you acquire?

The skills acquired from this activity were:

a) Different aspects and skills that are required to make us job ready.
b) Understanding our relationship with ourselves and others.
c) Getting acquainted with various parts of an organization and understanding their importance.

5. Time taken to complete the activity? ______1_____ (hours)

 SKILL ACTIVITIY NO: 7

Title: Professional Skills as per sectors specific needs Date:

1. What is the purpose of this activity?

A Professional skill reflects the ability to understand and carry out a specific task, or series of
tasks, in the workplace.
In the area of market, someone with strong technical skills may be an excellent coder or network
engineer.
The importance of professional skills in the workplace often depends on the job role. In some
positions, technical skills are of critical importance, while in others, the ability to carry out a
laundry list of specific tasks may be less relevant to the job. A particularly charismatic and
persuasive salesperson who has difficulty managing spreadsheets or working within proprietary
databases may still be a good hire. On the other hand, someone with poor programming skills
should not be hired for a coding job, as professional skill is the essence of the position

2. Steps performed in this activity?

The following steps were included during this activity:

• First, we understood the contribution of Marketing industry in other sectors.
• And then we visited the famous Indian tech industry to check the criterial and type of
services provided by the company
• List down the set of skills required for each company at certain position and compare the
difference
• We extracted ISR report 2020 & NSQF reports

3.What resources/material/equipment’s/ tools did you use for this activity?

• Link: https://smallbusiness.chron.com/difference-between-technical-skills-business-
skills-25482.html
• Isr report: https://wheebox.com/assets/pdf/ISR_Report_2020.pdf
• NSQF report: https://www.nsda.gov.in/nsqf.html
4. What skills did you acquire?

• Problem Solving.
• Critical Thinking.
• Flexibility.
• Communication.
• Research

5. Time taken to complete the activity______1_____ (hours)

 NSQF Time—a fixed resource
Tight budgets. Lean staff. Information overload. It's never been harder for retail managers. Those who
manage time well can do these things:

• Know when to solve a problem immediately, when to put something off and when to delegate
• Eliminate time wasters
• Handle interruptions
• Say "no" to unreasonable demands
How to lead, not just manage, staff
Effective retail managers encourage and facilitate self-management among their personnel. They do this by:

• Communicating and evaluating performance standards by focusing on specific behaviors and

outcomes
• Using appropriate reinforcement techniques
• Gaining commitment to performance goals
• Maintaining an atmosphere that values sharing information in downward, upward and peer-to-peer
directions
• Coaching for results
• Setting realistic goals and follow-up dates

Teamwork lightens the load

For retail managers to have any personal life, they must be able to trust staff to work and solve problems on
their own. Skilled managers continually work at:

5. Delegating responsibility
6. Establishing group goals
7. Aligning staff people and their roles so that cross-training and cooperation can thrive
8. Identifying and securing resources so people can do their jobs well
9. Motivating the team to work together and support each other even in stressful times
10. Leveraging individual differences and valuing diversity

In retail, change is a given

Change in retailing is what drives success. Styles change. Customer needs and wants evolve. Competitors
jockey for market leadership. Retail management means managing change by:

• Anticipating change
• Leading group problem solving
 • Managing transition
• Championing innovation
• Reducing resistance to change
Retailers value training
According to a study released at the National Retail Federation's 90th Annual Convention, management skills
are the most frequently addressed training subject of US retail companies.

"As retailers expand, acquire properties, reposition or rebrand, managers become the critical players in
communicating and instilling change throughout the organization," stressed Michael Patrick, CEO of MOHR
Learning, the company that conducted the study. "Clearly retailers want to make sure their managers have
the skills needed to do this job."

Leadership is not just for top management

The good retail manager learns to move from a focus on day-to-day activities to focus on implementing
strategies as a leader who's responsible for moving the organization into the future.

If this is your dream, learn and practice the skills to move your team or department forward decisively and
productively.
ISR REPORT 2020
About 46.21 per cent students were found employable or ready to take up jobs in 2019, compared with 33
per cent in 2014, and 47.38 per cent in 2018, according to the India Skills Report 2019-20.
Meanwhile, female employability witnessed an upward trend at 47 per cent this year from 38 per cent in
2017 and 46 per cent in 2018.
The report pointed out that “the most employable candidates as per the courses were MBA Students at 54
per cent as against 40 per cent in the last two years. B Pharm, Polytechnic, B Com and BA courses, on the
other hand, saw an improvement in employability which is increased by more than 15 per cent.” However a
decline in employability was seen in BTech, Engineering. MCA graduates, Technical & Computer-related
courses.
India Skills Report is a joint initiative of Wheebox (a global talent-assessment company), Taggd by
PeopleStrong and Confederation of Indian Industry (CII) in collaboration with UNDP, AICTE and AIU.
Among the States, Maharashtra followed by Tamil Nadu and Uttar Pradesh were ranked among the top three
in terms of employability. While Mumbai followed by Hyderabad were ranked the top two employable cities.
“Bengaluru, New Delhi, Pune, Lucknow, and Chennai have maintained their presence in the top 10 over the
last six years. States that registered a dip in ranking were West Bengal and Haryana, which could not make it
to the top ten list,” the report added. Nirmal Singh, Founder and CEO of Wheebox, said that availability of
employable talent has improved over the past six years. “Prime Minister Modi’s vision of India becoming a $5
trillion economy requires increasing the per-capita income of Indians which can happen only when people get
employment, which consequently demands the skills and useful talent. To achieve that, along with the
universities and colleges in India, various emerging start-ups are already using innovative technologies to
facilitate skill up-gradation, job creation, internships and workforce management on their platforms,” he
added.
1. About 46 per cent Indian students are employable or ready to take up jobs.
2. Of these, the most employable candidates are MBA students with 54 per cent.
3. Male and female participants underwent a role reversal in terms of employability scores (from 48% and
46% respectively in 2018 to 46% and 47% respectively in 2019), according to the report.
4. There is an improvement in the availability of employable talent at around 47% in 2019 up from 33.9%
in 2014.
5. Candidates from Maharashtra, Tamil Nadu and Uttar Pradesh were more employable than any other
states, while Mumbai, Hyderabad and Pune stood out as the most employable cities
6. The figures for candidates seeking internship opportunities with organizations remained alike as of the
last year’s records standing at 85%.
7. The awareness of the Government of India’s National Apprenticeship Scheme (NAPS 2015) among
students is not very encouraging. Only 60% of students were aware of this scheme.
8. The skills which employers seem to emphasize on while screening candidates are domain knowledge,
adaptability to the environment, learning agility and positive attitude
9. Candidates with 1-5 years of experience continue to remain in maximum demand (over 40%) while
freshers make up for only 15% of the overall talent demand
10. E-commerce and BFSI are the industries that are expected to ramp up their hiring.
11. This year’s results show a mixed emotion from the industry as although the hiring outlook for 2020 marks
a decline from the previous year, it is largely positive