AP02-EV04- ¿IMPLEMENTACIÓN DE UNA ENCUESTA EN IDIOMA

INGLÉS?

Presentado por:
MARIA ALEJANDRA SANCHEZ VARGAS.

Ficha: 2282476

Servicio Nacional de Aprendizaje (Sena)

Centro de la Industria, la Empresa y los Servicios.
Regional: Norte de Santander.
Tecnólogo en Gestión de Mercados.
27- Mayo- 2021
AP02-EV04- ¿IMPLEMENTACIÓN DE UNA ENCUESTA EN IDIOMA
INGLÉS?

PRESENTADO POR:

María Alejandra Sánchez Vargas.

Ficha: 2282476

Instructor:
NELSON ENRIQUE ROJAS BERBESI.

Servicio Nacional de Aprendizaje (Sena)

Centro de la Industria, la Empresa y los Servicios.
Regional: Norte de Santander.
Tecnólogo en Gestión de Mercados.
27- Mayo- 2021
 THE BEST COLOMBIAN SEASONING
Satisfaction survey

Your opinion is important to try to improve our performance. The information

collected here is very useful to know your qualifications and suggestions. Please,

answer honestly according to your preference.) THANK YOU!

1. In general, how satisfied or dissatisfied are you with

our typical Colombian food restaurant?
• Very satisfied.

• Somehow satisfied.

• Neither satisfied nor dissatisfied.

• Somehow dissatisfied.

• Very unsatisfied.
2. Which of the following words would you use to describe the
seasoning of our food?
Select all that applies
Delicious.

juicy.

soft.

tasty.

candy.

3. How well do our products meet your needs?

 Extremely well.

 Very well.

 Something good.

 Not very well.

 Nothing good

4. How would you rate the quality of our Colombian seasoning?

 Very high quality.

 High quality.

 Neither high nor low quality.

 Low quality.

 Very low quality

5. What do I like most about an online sale?
 Comfort.

 Weather.

 good service.

 good price.

 all

6. .How would you rate the value for money of the product?
• Excellent.

• Above average.

• Average.

• Below average.

• Poor.

7. How receptive have we been to your questions or concerns

about our Colombian seasoning?
 Extremely responsive.

 Very responsive.

 Somewhat receptive.

 Not so responsive.

 Does not respond at all.

 Does not apply.

8. ¿How important is price to you when choosing this type of
food? ¿virtual?
 Extremely important.

 Quite important.

 Moderately important.

 Slightly important.

 Nothing important.

9. How long have you been a customer of our restaurant?

o This is my first purchase.

o Less than six months.

o Six months to a year.

o 1-2 years.

o 3 or more years.

o I have not made a purchase yet.

10. How likely are you to recommend this restaurant to a friend

or colleague?
Not likely extremely likely
1 2 3 4 5 6 7 8 9 10

11. What are the chances that I will buy any of the products
again?
• Extremely likely

• Very likely
• Somewhat probable

• Not so likely

• Not likely

12. Do you have any other questions, comments or concerns?

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