A Standard Operating Procedure (SOP) is a document which describes the regularly
recurring operations to ensure that the operations are carried out correctly (quality) and always in the same manner (consistency).
Objective: To elaborate the procedure of Excess fee Adjustments
RESPONSIBILITIES: -
Chief accountant Academic manager
SL.N ACTIVITIES RESPONCIBILITY
O 1 Identify students who paid Excess fee Chief Accountant 2 Communicate with parents to discuss about Academic manager Excess fee treatment 3 Case 1: If Excess fee Adjusted to next Academic year Request letter from Parents is compulsory 1. Academic Head Check whether all dues are paid for 2. Academic Head siblings also. Approval Letter from Managing Trustee Email Communication Transfer student from current Academic year to next academic year. 1. Cancellation approval from principal 3. Principal 2. Academic manager should update 4. Academic Head academic register and inform respective teachers 3. Chief Accountant update student info 5. Chief Accountant and keep separate group for excess fee collected students. 4. Reverse due entry after passing journal voucher. Update fee due list accordingly. 4 Case 2: If Excess fee Adjusted to siblings/Relatives Request letter from parents is compulsory 1. Academic Head Approval Letter from Managing Trustee 2. Academic Head Prepare Journal Voucher and adjust fee 3. Chief Accountant Update Due list accordingly Email Communication If student not continue. 1. Cancellation approval from principal 2. Academic manager should update academic register and inform respective teachers 3. Chief Accountant update student from current students list to alumni students list. 4. Reverse due entry after passing journal voucher. Update fee due list accordingly.
5 Case 3: In case of refund Academic Manager
Refund request letter from parent Chief Accountant Check whether all dues are paid for siblings also. Approval Letter from Managing Trustee Prepare Payment voucher Mail Communication. If Student not Continue 1. Cancellation approval from principal 2. Academic manager should update academic register and inform respective teachers 3. Chief Accountant update student from current students list to alumni students list. 4. Reverse due entry after passing journal voucher. Update fee due list accordingly.