LOCOMOTIVE WORKSHOP, NORTHERN RAILWAY, LUCKNOW

Procedure Manual - IMS DOC. NO. : PM/LW/SMT/03

ISO 9001:2015, ISO 14001:2015 & ISSUE/REV NO.-1/0Date : 15-09-2019

ISO 45001: 2018

Procedure: Context of the Organization

1. SUMMARY

1.1. The purpose of this procedure is to define key elements of the management system of
Locomotive Workshop, Northern Railway, Charbagh, Lucknow.
1.2. By identifying the key elements herein, the full context of the organization can be understood,
and thus communicated to employees, customers, regulators and other third parties.
1.3. By doing so, senior management is also better able to guide the company through the use of
an informed strategic direction, Fulfillment of compliance obligations, Control on Significant
Aspects and High risks in the process.
1.4. The Dy. C.E. is responsible for implementation and management of this procedure.
2. REVISION AND APPROVAL

Rev. Date Nature of Changes Approved By

[Rev [Procedure
[Date of
Number Original issue. Approver
Issue]
] Name]

3. SCOPE OF PRODUCTS AND SERVICES

3.1. Locomotive Workshop, Northern Railway, Charbagh, Lucknow provides the following
Products or Services:
“Repair & Periodic Overhaul of Diesel & Electric Locomotives, Diesel Electric Multiple Unit (DEMU),
Coach Bogie Overhaul, Wheel Sets and Manufacture of Miscellaneous Components”.

3.2. Locomotive Workshop, Northern Railway, Charbagh, Lucknow limits the offering of its
products and services as follows:
 Proper Production with quality and timely delivery

4. INTERESTED PARTIES

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 LOCOMOTIVE WORKSHOP, NORTHERN RAILWAY, LUCKNOW

Procedure Manual - IMS DOC. NO. : PM/LW/SMT/03

ISO 9001:2015, ISO 14001:2015 & ISSUE/REV NO.-1/0Date : 15-09-2019

ISO 45001: 2018

4.1. “Interested parties” are those stakeholders who receive our Products or Services, who may be
impacted by them, or those parties who may otherwise have a significant interest in our
company. These are as follows:

Interna
Interested l or
Reason for Interest
Party Extern
al
Customers Externa Direct recipient of our Products or Services.
l
Employees Internal Responsible for realization of our Products or
Services.
End users Externa We are responsible for proper Investigation,
l collecting inventory, Framing, handling and storage
of the products. End users are at freedom to use
the product as per their requirements.
Suppliers Externa Provide supporting services or raw materials
(vendors) l
Regulators Externa Dictate controlling regulations that impact on the
l management system and our Products or Services.
Externa While a low risk, failure of our Products or Services
Public l and Processes causing environmental damages in
surrounding could impact on public safety.
ISO Externa Assess conformity of Locomotive Workshop,
Consultant l Northern Railway, Charbagh, Lucknowto ISO 9001,
&Certificati ISO 14001 &ISO 45001 and so must be kept
on Bodies notified of changes to the IMS.

5. ITERNAL ISSUES OF CONCERN

5.1. The following are issues of concern which have been, or may be, raised by internal interested
parties.
Type Issue Bias
Technologi Locomotive Workshop, Northern Railway, Posit
cal Charbagh, Lucknow currently has adequate ive

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 LOCOMOTIVE WORKSHOP, NORTHERN RAILWAY, LUCKNOW

Procedure Manual - IMS DOC. NO. : PM/LW/SMT/03

ISO 9001:2015, ISO 14001:2015 & ISSUE/REV NO.-1/0Date : 15-09-2019

ISO 45001: 2018

Type Issue Bias

technological resources and many process are
mechanized to consistently produce its products
and service
Employee Availability of skilled workforce in the area remains Neut
base high ral
Employee Employee transfer/ turnover is optimum Posit
base ive
Supply Quality issues pertaining to critical services may Posit
Chain not be addressed properly when using sole source ive
or limited-source suppliers
Service Time frame given may not be followed by the Posit
Provisions Outsourced Agencies which may lead to Penalty, ive
cancellation of orders or looking for other sources
which may reduce customer satisfaction
Infrastructu Safety and Environmental Issues with identified Neut
re significant Aspects and High Risks ral

6. ETERNAL ISSUES OF CONCERN

6.1. The following are issues of concern, which have been, or may be, raised by external
interested parties.
Type Issue Bias
Locomotive Workshop, Northern Railway, Posit
Charbagh, Lucknow do not has competition with ive
Competition
similar service providers as it’s the only one for
Northern Railway in this area.
Products or Services particularly not presenting Posit
Society &
any controversies that would result in negative ive
Culture
reactions from society or the public.
Services provided is not directly giving any impact Posit
Public
on Public. ive
Labor / Man Posit
External Labors/ manpower is not required
Power ive
Statutory/Re Posit
Compliance Obligations &Requirements Fulfilled
gulatory ive

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 LOCOMOTIVE WORKSHOP, NORTHERN RAILWAY, LUCKNOW

Procedure Manual - IMS DOC. NO. : PM/LW/SMT/03

ISO 9001:2015, ISO 14001:2015 & ISSUE/REV NO.-1/0Date : 15-09-2019

ISO 45001: 2018

Type Issue Bias

Posit
Economic Due to market condition Turnover do not fluctuate
ive

7. ORGANIZATIONAL RISKS

7.1. Based on an analysis of the above interested parties and issues of concern, Locomotive
Workshop, Northern Railway, Charbagh, Lucknow has identified the following overall risks to
the company
S
e
Lik v
Risk elih e Mitigation
ood r
it
y
Work/ Business Low H Business Continuity Plan –.
interruption due to i We can operate from other
natural disaster g location which is available with
h us in Northern Railway.
Work/ Business Low L Business Continuity Plan - We
interruption due to o are having our own employee
labor dispute w manpower. No Labor required
Equipment failure Hig L Contingency plan – well
h o maintained preventive
w maintenance schedule and
break down maintenance
service is controlled.
Preventive maintenance
schedule is analyzed &
evaluated time to time.
Loss of critical Low L Business Continuity Plan –
personnel o Multi tasking for critical

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 LOCOMOTIVE WORKSHOP, NORTHERN RAILWAY, LUCKNOW

Procedure Manual - IMS DOC. NO. : PM/LW/SMT/03

ISO 9001:2015, ISO 14001:2015 & ISSUE/REV NO.-1/0Date : 15-09-2019

ISO 45001: 2018

S
e
Lik v
Risk elih e Mitigation
ood r
it
y
w processes is followed.
Customer Hig L Process Ownership has been
Communication h o handed over to Team of
w Persons which is monitored by
SSE In charge..
Maintain Job Low H Process Ownership has been
completion Schedule i handed over to Team of
Time Frame g Persons which monitored by
h respective Team Leaders.
Significant Low L Compliance to requirements.
Environmental o
Aspects w
High Risks may lead Low H Control measures taken in
to Serious accidents i advance to prevent accidents
g if any.
h

8. STRATEGIC DIRECTION

8.1. From the information above, the Senior Management Team devises a “strategic direction”
which is documented in the records of management review. See the procedure [Management
Review Proc.].

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