CSM Standard Rev5

Contractor Safety Management Standard
(CSMS)
Document no: SS/GEN-54

Version: 5.0, Issue Date: 23rd October 2019
Prepared By Approved By
Name: TVS Prasad Name: Vijay Kumar Nirala
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Signature:
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Designation: Sr. Manager, Contractor Safety

S t a Designation: Chief Safety
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CONFIDENTIALITY
The information contained in this document is confidential to Tata Steel. Accordingly, Tata Steel retains the copyright
of this document and no copying in any format of this document is permitted without the written permission from the
approver of this document.
SAFETY STANDARD – CONTRACTOR SAFETY Page 2 of 108
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SS/GEN-54, Version-05 23rd Oct 2019
Change Authorization
Document Number SS/GEN-54

Apex Safety Management System & Audit Sub-
Overall Process Owner
committee, Tata Steel.
Process Change Authorization Standard Owner - TSL
To be Reviewed By Standard Owner – TSL
Periodicity of Review of this Document Every three years
Version Control History
Ver. Date Version Details Prepared by Approved by
5th Revision
a) Contractor Safety
Competency
Assessment: “Star Rating
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System” criteria and
5.0 23rd October, 2019

score - Annexure 8
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b) Implementation of Safety TVS. Prasad Vijay Kumar Nirala
Annexure 9
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System and process –
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c) Contractor’s
d
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Consequence
management guide lines
– Annexure 15
V 4th Revision
d) Procedure for contractor
competency assessment
on Star rating and New
vendor registration
4.0 14th March, 2019 process- Annexure14 TVS. Prasad Vilas N Gaikwad
e) Contractor AIC guide
lines - Annexure19
f) Tubes division merge
with TSJ & CRM -Bara
location
3rd Revision
Key new Policy decisions and
3.0 16th July, 2018 TVS. Prasad Vilas N Gaikwad
Clarifications
Page – 90, Point 7B,8 &9
2nd Revision
2.0 22nd May, 2018 Key Policy decisions TVS. Prasad Vilas N Gaikwad
From Page 86 – 88
1.0 1st June, 2015 First Agam Kumar Shyam Sunder
TATA STEEL India & SEA-For Internal Circulation Only Page 2 of 108
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NOTE:
1. The user of this manual is requested to refer to the list of abbreviations & acronyms provided at the
beginning of the document.
2. Tata Steel Limited does not support or promote any kind of gender bias; however, for simplicity’s
sake, this document has used only ‘he’ & ‘his’ as pronouns, which signify either he/she & his/her.
3. The terms Vendor and Contractor have been used in this document in the same sense; they do not
imply any difference in definition, scope or deliverable.
4. In this document, 38 pages of main text is supplemented by 46 pages of Annexure; hence any
reference in the main text must be read in conjunction with the pertinent Annexures.
5. “Guidelines for effective functioning of Contractor AIC” SS / GEN -39 Safety standard is here by
withdrawn as the content has been incorporated in this SS/GEN – 54 STANDARD
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TABLE OF CONTENTS
S. No. Description Page
1 Abbreviations, Introduction and Objective 5
2 Purpose, Scope and Reference 5-6
3 Definitions 6 - 10
4 Roles and Responsibilities 11 - 15
5 Requirements 16
6 Exception(s) 16 - 17
7 The Requirements of Six Step Contractor Safety Management Standard 17 - 40
8 Conclusion 40
9 Annexure 1 - Safety Training and Gate Pass Matrix for Visitors and Contractors 42 - 45
10 Annexure 2 - JNTVTI Courses for Contractors by Capability development 46
Annexure 3A, 3B, 3C – Formats for Safety Criteria for Contractor’s Selection
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3A - Format for Low Risk service job vendors: SAFETY/FORMS / CSM / 01
11
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3B - Format for High Risk service job vendors: SAFETY/FORMS / CSM / 02
47 - 60
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3C - Format for High Risk job (Transportation) vendors: SAFETY/FORMS / CSM / 03
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Annexure 4 - Job Hazard Analysis
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Format for Job Hazard Analysis: SAFETY/FORMS / CSM / 04
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13
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Annexure 5 - Declaration for Awarding Contract
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Format for Awarding Contract: SAFETY/FORMS / CSM / 05
Annexure 6 - Exemption of Contractor Supervisors for Working in High Risk Jobs

14 63
Format for Exemption of Contractor Supervisors: SAFETY/FORMS / CSM / 06
Annexure 7 - Tool Box Meeting

15 64 - 65
Format for Tool Box Meeting: SAFETY/FORMS / CSM / 07
Annexure 8 – Contractor Safety Competency Assessment: “Star Rating System”

16 66 - 70
Format for Contractor Safety Competency Assessment: SAFETY/FORMS / CSM / 08
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S.
Description Page
No.
Annexure 9 - Implementation of Safety System and process

17 71 - 72
Format for Safety Performance Evaluation: SAFETY/FORMS / CSM / 09
Annexure 10 - Sub-Vendor Engagement by Prime / Main Vendors

18 73
Format for Sub-Vendor Engagement: SAFETY/FORMS / CSM / 10
Annexure 11 - Reward & Recognition Guidelines

19 74 - 77
Format for Reward & Recognition Guidelines: SAFETY/FORMS / CSM / 11
Annexure 12 - Contractor Safety Audit Format

20 78
Format for Contractor Safety Audit: SAFETY/FORMS / CSM / 12
Annexure 13 – Exemption or Exception on CSM Standard

21 79
Format for Exemption or Exception on CSM Standard: SAFETY/FORMS / CSM / 13
22 Annexure 14 - Procedure on Contractor competency assessment 80 - 88
23 Annexure 15 – Contractor’s Consequence management guide lines 89 - 93
Annexure 16 – Undertaking Format from vendors

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24
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Undertaking for Vendor with same set up, multiple vendor codes, same nature of job at 94
same Location
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Annexure 17 – Undertaking on deployment of 3 Star and above vendors for High Risk jobs
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95 - 96
26
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Annexure 18 – Format for verification of vendor details for performing
High Risk job / Low Risk job
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98 -
27 Annexure 19 – Charter of Contractor’s Area Implementation Committee (Contractor AIC)
102
103-
28 Key new Policy decisions and Clarifications
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1 Abbreviations:
AIC: Area Implementation Committee
CSMS: Contractor Safety Management Standard
CSCNT: Contractor Safety Competency Networking Team
CA: Contract Administrator
CO: Contract Owner
EPA: External Processing Agency
HOD: Head of Department
JNTVTI: J N Tata Vocational Training Institute
LTI: Lost Time Injury
MSD: Major Shut Down
OEM: Original Equipment Manufacturer
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PPE: Personnel Protective Equipment
SEA: South East Asia

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SOP: Standard Operating Procedures
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SWP: Safe Work Procedures
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SPC: Steel Processing Center
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SEJ: Safety Excellence Journey
SSS: Site safety Supervisor
TSL: Tata Steel
TBM: Tool Box Meeting
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INTRODUCTION AND OBJECTIVE
This standard aims at ensuring that a comprehensive Contractor Safety Management process is in place; it
also ensures that all work undertaken by contractors, including sub‐contractors, is conducted in a manner that
• Ensures safety of all employees of Tata Steel Limited (TSL), its Contractors including Consultants,
Experts, Auditors, Visitors etc.
• Protects the safety of plant and equipment of TSL India & SEA;
• Establishes a uniform standard for contractor safety management across Tata Steel India & SEA
operations.
2. PURPOSE
The Contractor Safety Management Standard (CSMS) establishes policies and procedures applicable to all
contractors, contract employees, contractor’s agents/representatives, and sub-contractors; this also addresses
safety responsibilities, when engaged in work on TSL premises and for work performed for TSL. The purpose
of the CSMS is to ensure that the work performed by contractors does not put the contractor and TSL
employees/others, plants, equipment, and assets at any potential risk of injury or incident.
TSL management must show due diligence in selecting and awarding contracts to contractors by ensuring that
only competent contractors with a strong commitment to safety and demonstrated positive safety-performance
are selected to conduct work at TSL locations.
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SCOPE
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This safety standard applies to the management of all the contractors and sub-contractors where the
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business is operated and controlled by TSL
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This standard applies to all TSL India and South-East Asia operations
REFERENCE
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• Six-step Dupont Contractor Safety Management process,
• Tata BlueScope Contractor Safety Standard,
• Nat Steel Contractor Safety Standard and
• Other good practices within Tata Steel [India, South East Asia & Europe].
Each division//location/ profit center /outsourced manufacturing business partners (e.g. Steel Processing
Center (SPC) /Stock Yards, EPA’s and Conversion agents) shall deploy this CSM standard and procedures as
detailed in this document (in the main text & annexures)
3. DEFINITIONS OF TERMS:
Contract: A written agreement between TSL and its contractor(s) to supply manpower, services, and/or
materials or to carry out the whole or part of any work required by TSL.
Contract Administrator (CA): An officer from Tata Steel, responsible for managing all contractor safety-
related activities and for ensuring implementation of the entire CSMS
Contractor/Contractor Proprietor: Any non-Tata Steel-entity or a person(s) who has contracted with TSL to
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supply manpower, services, and/or materials
Contract Employee(s): Any person(s) employed by a contractor to carry out the contracted work, but not
employed directly by TSL
Contract Owner (CO): Any TSL employee who has overall control of the contract or/and who certifies
contractor invoices /job during and/or after completion of work.
Contractor Supervisor: The link between TSL and the contract employees; in collaboration with the Site
Safety Supervisor (SSS), he coordinates the work of his company’s employees on site and is responsible &
accountable for the quality of work as well as the safety of himself & his employees.
Deviation: Any non-compliance from this CSM standard as a result of an unforeseen event, condition or
situation
Dip check: This is a process of conducting assessments by cross-functional team (Locational Apex CSM
members, Contractor CSCNT members, other department or sectional CA / CO and Safety Professionals).
Locational cross-functional teams are to visit the contractor’s LTI sites, serious incident-sites for assessment of
the robustness of implementation of their Safety Management System according to the Contractor
Competency Assessment (Star-rating) system, even though a valid Star-rating exists. If serious gaps are
found, then full Star-rating assessment needs to be carried out irrespective of continued validity of Star-rating.
Expert Supervision: Supervision of High-Risk jobs by engaging experts or consultants (Indian or foreign).
High Risk Job: A Work or part of the Work that has got potential for or has already resulted into an injury,
civil work at construction area etc].

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property damage, loss of containments, ill health or a process incident [e.g. cleaning work at conveyor gallery,
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Low Risk Job: A Work or part of the Work where the risk involved in the job has a low potential for injury,
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property damage, loss of containments, ill health or a process incident. [e.g. transportation through light motor
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vehicles, cleaning job in office area etc].
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Method statement: This is a document that details the way a work, task or process is to be carried out to
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completion; it should outline the hazards involved and include a step-by-step guide on how to do the job safely
(this is mostly used in South East Asia).
Maturity score: This is a score in the scale of 0 to 4 to measure through CSM 2nd party assessment to
understand deployment of CSM standard across the department /division / organization.
Prime Contractor (Main Contractor / Contract company): The contractor who undertakes to perform a
complete contract and may employ (& may manage) sub-contractors to carry out specific parts of the contract.
Pre-Bid meeting: A meeting between TSL representative with the prospective bidders, arranged by
Procurement / Project Procurement department and led by CA/CO before offers or bids are due, in response to
an RFQ or preceding the RFQ. [It is an opportunity for the Procurement / Project Procurement department to
verbally review and communicate its rules for bidding, specific Safety requirements, scope of work, evaluation
process(es), including the specifications. This may also consist of site visit by the applicable contractors].
Pre-Award meeting: A meeting between TSL representative with the contractors who have been awarded the
job/project, where they declare that they have been communicated, have understood and will follow all TSL
Safety requirements including Consequence Management and Safety Performance Evaluation process.
Pre-Work meeting: A meeting between the contractor, TSL line management, TSL CO, TSL CA, and TSL
Safety Professional/Project Safety Professional, arranged by the CO prior to the contractor (and subcontractor)
mobilize/s his resources before the work commences. This physical meeting is mandatory before the main
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work starts.
Request for Quotation (RFQ): A preliminary process based on the scope of Work, whereby the selected
contractors are invited by Procurement / Project Procurement department to submit documents outlining the
various work elements together with their schedule, list of people responsible for work, costing, drawings,
specifications, Safety Procedures and other relevant documents on which the contractor has based his quote.
Safety Contact / Safety Pause: Sharing learnings from good practices and from incidents for awareness and
implementation of applicable recommendations for improving Safety performance.
Service outside TSL premises: Vendors engaged to perform any service jobs outside the TSL Works
premises (e.g. an equipment taken out by the vendor, serviced at his location and returned to the TSL Works).
Responsibility of material handling inside TSL premises may be with TSL or any other competent vendor
according to the work order)
Safety Professional: A Tata Steel’s employee who is trained in accordance with Factory Act and Factory
Rules / Mines Act to serve the company as a Safety expert individually or as a part of the Safety organisation.
Safety Plan (HSE Plan): It is a written plan for safe execution of assigned jobs (e.g. Safe Work Procedures,
Job Hazard Analysis and Standard Operating Procedures). [The specific safety plan must be relevant to the
job and must be adaptable to changes in the job conditions.]
Safety Systems & Processes: Safety systems of a work are Procedures to eliminate the risk involved in an
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operation. If elimination is not possible, then, at least, to reduce the risk to an acceptable level. Analysis of
hazards and application of remedial controls using a system-based approach; processes are series of actions
taken in order to establish a system.
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Safety evaluation for new vendor / non-active vendor: Process of evaluation of the safety competency of
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the New vendors for registration by a team constituted by Procurement/Project Procurement / Apex CSM
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divisional member / Apex CSM convener; the team may consist of professionals from the Procurement, Legal,
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CA/CO, Line Manager and Safety department. Non-active vendor means a vendor not having any active site.
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Six Step Contractor Safety Process: This process involves activities right from selection of the contractor to
periodic evaluation of the contractor’s safety performance, including intermediate steps like contract
preparation, contract award, orientation & training and managing the work.
Sub-contractor: Any entity or person engaged & registered as per TSL Sub-contractor norms, by a
main/prime contractor to assist in execution of the job.
Surveillance assessment: Mandatory assessment as per Apex Contractor Safety Management subcommittee guide
lines time line (For 3 Star rated vendors – within 12 months from previous assessment date and for 4 &5 Star rated
vendors – within 24 months from previous assessment) by third party agency
Re assessment: If any vendor unable to achieve Star rating 3 during Surveillance assessment on Contractor
competency assessment ‘Star Rating’ or if any vendor unable to achieve minimum 65% marks during New vendor
registration Safety assessment process, then one more opportunity will be given for Safety assessment process within
three months from previous assessment date.
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Table-1 lists the classification of the Contractors engaged by TSL & their work.
Table 1
Category Description Examples of Activity/Job but not limited to
A Contractors who are Working at height, Hot work, Confined-space entry, Electrical
engaged to conduct work work, Lifting/rigging/hoisting activity, Civil work, Operating
involving High Risk job. heavy equipment, Shoring, Excavation, Trenching, Working
in proximity to hazardous chemicals including gases, Work
(Safety Star-rating 3 and conducted in high and low temperature environments,
above is required) Working in underground and surface mines, Demolition and
renovation work, Working within or in proximity of High
Hazard Operations, Transportation of goods & materials,
Material handling, Transportation through heavy motor
vehicles, underground mining and open cast mining etc.
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B Contractors who are Generally, all work not otherwise classified or considered
engaged to conduct work
involving Low Risk job.
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under High Risk job (e.g. cleaning in office area,
transportation by light motor vehicles etc.)
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(Safety Star-rating not
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Contractors who are
engaged for Expert
Engaged as experts, or consultants (Indian and foreign)
purely for supervision of the job
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Supervision.
(Safety star-rating not

required)
D Contractors who are Vendors engaged to perform any service jobs outside the
engaged to provide service TSL Works premises (e.g. an equipment taken out by the
outside Tata Steel vendor, serviced at his location and returned to TSL Works;
premises. processing and storage of TSL material at their premises like
SPC, Service centres, Stock yards and transportation of
(Safety star-rating not material to TSL customers)
required)
NOTE: There may be instances where work may not clearly fall into the ‘Low Risk’ category. In such cases,
locations shall consult their local Safety Professional or Safety department for determination of the category of
work. A job which could have been classified as low risk one can also convert into a high risk one, depending
upon where it is performed e.g. i) Inspection of fire extinguishers in offices, which is a low risk job, becomes a
high risk one when performed in steel-making or iron-making area, ii) Cleaning in office is a low risk job, but
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once done in a highly hazardous area becomes a high risk one.
Types of Contractors with respect to the type of Workforce Provision:
Manpower supply only: Contractors who work under and are monitored by TSL or the Prime Contractor.
They are described as resident contractors and are usually engaged in Operation and Maintenance.
(Supervisor/s can be deployed by contractor on demand by CA of Tata Steel in order to ensure compliance
with all local or legal regulations). The contractor has also to furnish the name of the Site Coordinator of his
team, who will be the single-point contact during any Contract issues for TSL line managers.
Supervised type: Contractors who conduct work pursuant to a contract with TSL but manage and supervise
their own employees and work activity. In this case, supervision is provided by the contractor (e.g. Operation
and Maintenance contractors including transporters)
Set Apart type: This type of contract usually involves project work and/or assignment-based services,
separate from or within TSL Operations. The contract is carried out within the site and the work is undertaken
in an area ‘set apart’ and completely controlled by the contractor. The contractor, while working within the TSL
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premises, is required to comply with all TSL standards and procedures regarding safety.
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This type of contract also includes those organizations who provide their services at their premises to convert
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TSL material for further processes and storage (e.g. Steel Processing Centres, stock yards etc.).
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Transient type: Contractors who are engaged for short term, single time service support (e.g. out-bound
transporters, material suppliers, etc.)
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Other Service providers: Contractors such as Consultants, Expert agencies, Auditors etc. who are not
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otherwise classified in any of the above categories.
4. ROLES & RESPONSIBILITIES:
1.Roles & Responsibility of Contract Administrator (CA):
a) The Contract Administrator will ensure the overall management and implementation of the Six Step CSM
standard and process, right from the selection to periodic evaluation of the contractor in the department. This
includes ensuring provision of detailed work scope & specification including hazards / risks associated with
work, related Safety control measures, applicable Safety standards and ensuring that the contracted work is
performed safely, as per the scope & specifications, and within the stipulated time limits.
b) Role of the CA is to serve as a link between the site-wise Contract management teams and TSL to
coordinate the overall contracting process within his area. The Contract Owner is to be specified for all
contracts.
C) Chief / Head of the department should review monthly all contracts along with the Contract Owners,
Contract partners and Safety professionals as well as give feedback on positives and gaps for further
improvement.
d) The CA should reward and recognize the monthly or quarterly best performers in meetings of the Area
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Implementation committee.
e) For Global ARC type of jobs: Contract Administrators/ Users to assess on clauses 2.1 to 2.6 of Annexure#9
per vendor in every quarter and to be logged in IT based ‘Ensafe’ system
2.Roles & Responsibility of Contract Owner (CO):
Any TSL officer/employee who has overall control of the Contract. The primary responsibilities of the CO
include, but are not limited to:
a) Ensuring that company operations and potential safety hazards are identified and controlled before any
contracted work starts. Hazard identification should be conducted using multi-disciplinary teams whose
members are Safety-competent and possess the skill/experience to understand and identify project-specific
safety hazards
b) Determining with others the Safety hazards/risks associated with contracted work that shall be explicitly
included in writing in the Contract in the Purchase Requisition and participating in Pre-bid meeting when
coordinated by Procurement department/CA/CO
c) Ensuring that Pre-work meeting and TBM are being held either under his/project owner’s supervision or
under the contractors’ qualified and designated representatives
d) Ensuring that the contractor’s Safety Supervisors are trained and they understand the behavioral Safety,
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Work Permit systems, SOPs and are competent to carry out Safety Audits & inspections, thereby assuring the
Safety expectations of the Contract
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e) Informing the contractors of the required emergency-related information such as location of assembly
points, emergency telephone numbers and emergency-response contacts of the company
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f) Ensuring all High-risk service jobs are performed by competent vendors (3-Star & above); and also ensuring
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assessment and re-assessment of CSM Star rating of vendors within specified period as per guidelines.
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g) Verifying Self-assessment reports of Vendor prior to offering for third party agency assessment to avoid
degradation of existing star rating level.
h) Monthly auditing contractors’ activities to determine compliance with the Safety terms and conditions of the
Contract. All violations shall be brought to the attention of the contractors’ proprietor and supervisor(s). If an
unsafe act or a condition creates an imminent danger of injury/incident, CO should initiate immediate steps to
stop the work. Feedback on Safety performance and facilitating in safety improvement activities with contract
proprietor every month.
i) CO must log assessment report in the ENSAFE system within 4 days, so that automatically RFQ should not
be floated to the vendor
j) Feasibility on increasing internal assessments to be explored for slipped from 3 star and above to less than
3-star vendors to improve their safety management
k) Contract Owners to assess the criteria mentioned in clauses 2.1 to 2.6 of Annexure #9 in every quarter per
vendor and findings to be logged in IT based ‘Ensafe’ system. Focus on 4&5 star rated vendors initially and to
be extended for 3 star rated vendors subsequently.
3.Roles & Responsibility of Contractor Supervisor:
The contractor’s supervisor is the link between TSL’s Management and the contractor (including his
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employees).
a) In collaboration with the Site Safety Supervisor, the front-line supervisor will coordinate the job of his
employees on site. He is responsible and accountable for the quality of work and the safety of himself & his
employees. The contractor’s supervisor shall review the unit’s Safety requirements with his employees prior to
the beginning of each job. Documentation of this review shall be forwarded by him to the CO
b) Deployment of Safety standards like Work Permit system, Positive isolation, Gas safety, Confined space
etc. during execution of the jobs in consultation with Contract Owner and TSL employees.
c) He should ensure job specific SWP/ SOP training prior to execution of the job, safe working of the job,
assigning jobs to his workers, inspection of tools, equipment & PPEs, correction of all unsafe conditions and
acts, reporting of incidents & near-misses, housekeeping of work area and carrying out Safety Audits.
4.Roles & Responsibility of Contractor’s Site Safety Supervisor (SSS):
a) SSS will carry out daily Safety Audit and inspections of tools, tackles, equipment and PPEs. He will identify
and help in correcting the unsafe conditions and unsafe acts at site with the help of contractor’s supervisors.
b) SSS will ensure that TBM and Mass Meetings are conducted regularly. He will also ensure reporting of all
incidents & near-misses and participate in incident investigation.
C) SSS will help in developing SOP for the job and carry out Safety Audit to check compliance. He will be
deputed for all High-Risk jobs as prescribed by the CO.
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5.Role & Responsibility of Procurement and Project Procurement:
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a) Issuing RFQ to competent vendors only (having 3-Star & above rating for High Risk service jobs)
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b) Compiling the RFQ document according to the defined scope of work as per purchase requisition
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c) Inviting and participating with the pre-qualified (>= 3star rated Vendors) contractors to bid, pre-bid & pre-
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jobs.
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award meetings and awarding Contracts to technically- and Safety-competent contractors for High risk service
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d) To coordinate and to facilitate new vendor registration process for all service providers, suppliers,
transporters and experts according to the CSM Safety standard guidelines.
e) Institutionalize incentivizing process for 4 & 5 star rated vendors
f) Procurement has to ensure for sending communication to vendors on termination process through “e – proc
site” if vendor not achieved star rating 3 during Surveillance assessment.
6.Role & Responsibility of Legal Department:
a) Contract formulation related to legal and statutory requirements for all contracted work including
stipulations of insurance requirements
b) Supporting CA/CO in negotiations with contractors as and when required
c) Supporting all stakeholders in the enforcement of Contracts
d) Participating in Pre-bid and Pre-award Meetings (as applicable)
e) Providing inputs for contract guideline (GTC: General Terms & Conditions)
7.Role & Responsibility of HR Department:
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a) Ensuring canteen services, rest room, & amenities (for contract workers), following social accountability
guidelines as per statute and factory rules
b) Arranging General Safety training of contract employees at other locations (example: Raw material
Division)
c) Ensuring protection of their legal rights, wages, insurance, provident fund etc. through awareness
programmes and through regular interaction with the contract employees
d) Enhancing skill, competency and capability of contract employees
8.Role & Responsibility of Contractors:
Contractors’ and Sub-Contractors’ responsibilities include, but are not limited to:
a) The Prime or main contractor is responsible for the activities of his employees and liable for all acts, errors,
and omissions of his sub-contractors
b) Ensuring that work areas and activities under their control do not put their employees, TSL employees, or
others at risk of injury
c) Ensuring that all tools, tackles & equipment brought onto or stored at TSL premises for execution of the job
are certified/tested fit for usage by relevant and applicable regulatory authorities, industry/ trade associations,
consensus-based best-practice industry groups, and OEMs
d) Maintaining all TSL’s tools, tackles and equipment loaned to contractors for use on site in safe working
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condition according to OEM, industry norms, or other relevant authority requirements
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e) Deploying competent supervisors as well as SSS-s to monitor, inspect, and audit the safety requirements
of the site activities.
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f) Providing appropriate PPEs for the tasks undertaken by his employees and ensuring 100% compliance of
use
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g) Carrying out investigations for all incidents and assisting TSL in incident investigations
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h) Maintaining the necessary insurance coverage required by TSL and local regulations
i) Ensuring that no contract employee is allowed to work beyond the statutory (local factory rules or regulation)
overtime duration in a week prescribed by the law. The contractor shall comply with the industry norms and
applicable local laws during the working hours. (As per SA 8000, overtime should not exceed 12 hours in one
week, respecting national and public holidays). Overtime shall also not be demanded on regular basis.
j) Ensuring that no contract employee who is medically unfit or is above 60 years of age is engaged. If any
department wants to engage any contract employee aged above 60, approval is to be taken by the vendor
from the Chief or HOD after having ensured medical fitness of the concerned employee, as per TSL norms;
(this has to be aligned with the prevalent norms of the state / country / organization). After the Chief’s
approval, the vendor has to submit it to the Contractors’ Training Centre
k) Ensuring that no contractor will appoint any employee of any other contractors without the formal prior
approval of the other contractor and of line managers/CO. They must ensure skilled and certified employees
during recruitment itself.
l) Ensuring that the Contractor Proprietor carries out a joint Safety Audit or line walk with CA/CO at their site at
least once in a month
m) Ensuring re-assessment on Star-rating system before the due date; after getting the Star-rating
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assessment report, developing an improvement plan based on the gaps identified by the assessors and
ensuring compliance of the plan along with CA/CO /Mentor.
n) Following the incident investigation guidelines (Responsibility & Accountability) recommendations.
o) Vendor is working in the same location with multiple vendor codes for the same nature of jobs, under taking to be
given by the vendor that the management, systems / processes are one and the same
9. Role & Responsibility of Apex Contractor Safety Management Sub-committee:
This committee is one of Apex Safety sub-committees working under Safety governance structure.
a) Formulation of policy decisions as per new requirements and learnings with regard to CSM implementation.
b) To provide input to senior management about status of CSM deployment
c) To provide support & resources for CSM standard deployment for all divisions
d) To conduct site visits at contractor’s working site
e) Monthly review on deployment of CSM standard across the organization.
10. Role & Responsibility of Contractor Safety Competency Network Team (CS-CNT):
a) Any Safety issues related to CSM shall be brought to the CSCNT to discuss feasible solutions and to
propose for review and endorsement by Apex Contractor Safety Management Subcommittee.
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b) CSCNT shall discuss the good CSM practices and ensure their implementation at all locations; this will be
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a working group for Apex Contractors Safety Management Sub-committee
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c) CSCNT members shall engage in audit of CSM-deployment in their respective division
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jobs
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d) CSNT members will facilitate assessment as well as mentoring of service providers engaged in High Risk
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11. Role & Responsibility of ITS:
a) To provide IT-enablement based on the requirement of CSM standard
b) To develop the reports to support business reviews.
c) An IT based system to be established to generate the mails to vendors, if vendor not achieved star rating 3
during Surveillance assessment
12. Role & Responsibility of departmental CSM coordinator:
a) To ensure effective functioning of Contractor’s AIC in department
b) To monitor & improve CSM scorecard
c) To implement the CSM policy decision
d) To provide feedback to the CSCNT members about concerns & improvement
13.Role & Responsibility of Safety Evaluation Team for new vendor assessment:
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a) To conduct Safety competency assessment as per defined timeline.
b) To submit/upload the assessment report in system on time.
14.Role & Responsibility of Chief / Head of Dept:
a) Approval of CA/CO names for the contracts
b) To provide support & resources for CSM implementation
c) To enhance coverage of contract management review with select vendors
d) To implement reward & recognition system and consequence management system
e) To review the CSM status periodically
15.Role & Responsibility of Safety Dept:
a) Preparation of policy decisions based on requirements, analysis, learnings and putting up for approval of
Apex Contractor Safety Management Sub-committee, SEJ and Apex Safety council meeting.
b) Imparting training to CA/CO, contractors, contractor supervisors and workers on CSM standard for
deployment at workplace
c) Coordinating, monitoring, facilitating the assessment process of new vendors as well as that of the existing
vendors for deployment of competent vendors for High Risk service jobs.
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d) Organizing workshops for improving 3-Star rated vendors to 4 & 5-Star rating by identifying gaps and
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implementation through CA/CO & Contract partners.
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e) Facilitating for Safety assessment process as guided by Chief Safety / Head Safety as per requirement.
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Chief Safety may take decision on Safety assessment process for any specific case as per business
requirement.
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AIC
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f) Divisional /Department Safety Professionals should facilitate for implementation of CSM standard at DIC/
g) Divisional /Department Safety Professionals should facilitate for improvements based on analysis of
positives and gaps during implementation of CSM standard at DIC/AIC
h) Divisional /Department Safety Professionals should guide CA/CO/ Vendors for improvement in CSM Star
rating of vendors
i) Divisional /Department Safety Professionals should facilitate for Reward & Recognition and Consequence
management for TSL employees and Contractor employees
j) Safety department has to syndicate the assessment details of vendors with Procurement, if vendor not
achieved star rating 3 during Surveillance assessment
k) Feasibility on increasing internal assessments to be explored for slipped from 3 star and above to less than
3-star vendors to improve their safety management system with the help of locational safety professionals
l) Department safety professionals to assess on clauses 2.1 to 2.6 for all high-risk job vendors and to be
logged in IT based ‘Ensafe’ system (tagging of vendors with safety professionals to be done by Divisional
Safety Head). Minimum one audit using Annexure#9 per vendor to be ensured in a year to cover 100% High
Risk service job providers / Transporters of the department.
16.Role & Responsibility of Capability Development Department:
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a) Developing competency of contractor supervisors on safety.
b) Skill development of contractor workers on specific requirements like Welding, Lancing, Gas cutting etc..
5. REQUIREMENTS OF CONTRACTOR SAFETY MANAGEMENT
Contractors providing supply & services that can impact TSL operations, employees or reputation must
perform work in a manner consistent with TSL’s policies. Contractors shall have effective systems in place to
ensure that TSL’s Health and Safety policy, principles, values and internal standards are applied to their work.
Similarly, TSL shall have systems in place to ensure that its CSM is being implemented and proactively used
to protect contractor health and reduce safety risk.
The following list specifies the deliverable of TSL and the contractors: -
1. TSL to ensure that systems are in place for pre-qualification, selection and tender assessments;
Assessments shall be appropriate to the nature and scope of work requirements; pre-qualification and
selection of contractor will not be based on cost alone; contractors will be screened using standard
criteria (available in ‘ENSAFE’ pre-bid system); only those who meet the Tata Steel expectations shall
be qualified to conduct work at all TSL locations.
2. TSL to ensure that written procedures exist which clearly define the scope and requirements of the
selection process.
3. TSL to ensure that contractors selected to conduct work shall have Safety Management systems in
place that align with Tata Steel’s Health and Safety policy, principles and expectations
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4. Contractors and TSL shall conduct Safety Audit and shall supervise the contracted work to ensure
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that TSL’s Safety systems, processes and Safety standards expectations are met.
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5. TSL to ensure that CAs and COs are identified and are in place. These roles have overall
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responsibility for contractor/supplier activities; TSL shall also ensure that the appropriate numbers of
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COs are available to monitor contractor activities.
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6. TSL and contractors to ensure that safe work control requirements and expectations are clearly set
out in written procedures, plans, etc. that include supervisory requirements as appropriate.
7. TSL and contractors to ensure that systems are in place to effectively manage the interfaces between
contracted services and TSL operations.
8. TSL and contractors to have defined structures for two-way communication of internal information
9. TSL to have a system in place to enable local operations teams to provide feedback on contractor’s
Safety performance and share information locationally.
10. TSL to periodically evaluate contractor and supplier performance to ensure Safety expectations are
continually met and the identified deficiencies are corrected promptly and communicated to TSL.
6. EXCEPTIONS (Deviations, Variances, or Exemptions)
Any deviations from this CSM standard as a result of an unforeseen event or situation should be documented
and submitted in writing in the prescribed form (SAFETY/FORMS/CSM/13) by CA/CO, HOD (Refer to
Annexure 13 for the standard form) through Chief Safety, authorised by the Vice President, Safety Health &
Sustainability to the Chairman Apex Contractor Safety Management Sub-committee. The Exemption request
shall be forwarded to the Chairperson of Apex Contractor Safety Management Sub-committee, who. may
approve the deviation based on requirement, facts or may refer to the CSCN Team to study the requirement.
The CSCNT will convene a meeting to review the request, provide written comments to the requestors (if
MANAGEMENT
required), and submit the final request to the Chairman of the Apex Contractor Safety Management Sub-
committee, VP Safety, Health & Sustainability through Chief Safety for review and authorisation/rejection
All deviations must be documented to include the relevant facts supporting the deviation request and the
measures that shall be adopted to achieve acceptable levels of safety performance ensuring general
conformance to TSL’s safety policies, standards, and procedures. A copy of the deviation document must be
provided to the Safety Department for record.
7 THE SIX STEP CONTRACTOR SAFETY MANAGEMENT STANADRD REQUIREMENTS
The CSM standard specifies systematic requirements for managing safety related to all contractors’ activities.
All TSL employees shall comply with the provisions of this standard:
CSM is guided by a six-step process as enlisted in the Table below: -
Table 2
Name Key Elements

Explanation
1 Contractor Pre-Qualification for Identify contractors who comply with Tata Steel’s
Selection Registration Safety principles and standards;
ard
Critically evaluate contractor’s Safety performance
before registration and Safety Competency
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2 Contract
Preparation
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Scope of Work, specific
Safety clauses based on
Develop Contract orders using specific Safety
clauses in the documents to clarify Health and
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Safety Hazards
Assessment and control
Safety expectations;
V a measures Help understand how to deliver Contract Safety

requirements
3 Contract Awarding the contract to Thorough & effective communication and review of
Award qualified competent Contract Safety specifications at bid, Pre-bid & pre-
Vendors/contractors award meetings; IT-based system to be used for
pre-bid meeting
4 Orientation Contractor Safety Assure that contractor’s workers embrace the

and Training training, generic & job- company’s ‘health & safety culture’ and follow the
specific, or Skill-based TSL Safety standards and CSMS
Safety training
5 Managing the Safety supervision Hold Pre-work meetings and assessing field safety
Work ensuring implementation execution against contract requirements before
of Tata Steel Safety contractors mobilize their resources;
standards and SOP
Ensure that Safety Audits are directed at injury
prevention;
Install a generic follow-up process that drives

continuous improvement and avoids repetition of
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errors & violations
6 Periodic Post-work Contractor Establish the process and procedure for Safety
Evaluation Safety Performance Performance evaluation and feedback to Vendors &
Evaluation Procurement,
Rewards and Consequence management to ensure

that the contractor is either allowed to continue
working for TSL, or is removed due to poor Safety
performance
Enable all locations to have better access to Safety-

qualified and capable contractors
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Step 1 - Contractor Selection (Pre-Qualification for Registration)
Objective:
To identify contractors who are compatible with TSL’s Safety policy and principles.
The criteria provided are the minimum requirements for selection of contractors. TSL should evaluate
contractors on additional Safety or Safety-related criteria. Process Flow of new Vendor registration is shown
below
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To strengthen the CSM process and to manage the contractor-related risk at TSL (l & SEA) premises,
stringent safety criteria are required. TSL must ensure that only those contractors who can deliver consistently
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safe work are registered and deployed. Therefore, all the new and existing contractors/service providers will
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be registered or validated based on their Safety competency.
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There are three types of formats available for new Vendor registration; they are
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a Safety Due Diligence Self- Declaration Form for Low Risk job / Expert Supervision / Consultant etc.
a
Annexure -3A (SAFETY/FORMS/CSM/01)
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b. Safety Criteria for New Service-provider registration for High Risk job
Annexure -3B (SAFETY/FORMS/CSM/02)
c. Safety Criteria for New Service-provider Transporter registration for High Risk job
Annexure -3C (SAFETY/FORMS/CSM/03)
This will be done using a standard Safety Assessment questionnaire. For New Vendor registration of Low
Risk job vendors and Expert vendors, they will submit a self-declaration form #1 (Annexure 3) to Procurement
/ Project Procurement/Line Management. Procurement has to ensure that the fields are correctly filled in and
all supporting documents are in place.
For New Vendor registration of High-Risk jobs (Transportation & Service providers), a team constituted by
Procurement / Project Procurement /Apex CSM member of the division / Authorized by DIC or AIC may
assess the Safety competency. This team will include representatives from the Locational Procurement/
Project Procurement, Locational Safety, Locational Legal, and the CA/CO. Locational Safety department will
provide necessary support for implementation of this process. A representative from Safety department or a
Locational Safety professional shall always be a part of the registration process. Minimum two persons of
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different stakes (e.g. Safety & Procurement or Safety & CA/CO) are required for approval of the new vendor
registration process. During this assessment, the vendor must achieve minimum 65% marks (3-Star rating) to
register as a High-risk job service provider. This assessment report is to be logged in ‘ENSAFE’ by the
locational Safety professional.
New vendors registration process through central Procurement has to be taken care of by the Apex CSM
committee Convener. If any vendor unable to qualify in Safety assessment process during New vendor
assessment process, one more opportunity will be given for re assessment within 3 months from the
assessment date.
Contractors registered as new High-Risk service providers (Transportation & Service providers) are to be
revalidated based on Contractor Safety Competency Assessment ‘Star-rating system’ within 12 months of the
first assessment or within 6 months after the start of the job. If the contractor fails to achieve a minimum Star-
rating of 3 or as per TSL requirement, then a terminating letter will be issued by Procurement for that specific
location. If the contractor achieves a Star-rating of 3 or as per TSL requirement, then the contractor shall
follow the existing process (Refer to Annexure # 8)
Contractors, who have already been registered, will be revalidated based on the Contractor Safety
Competency Assessment criteria (Annexure-8) on a 5-Star rating system in a scale of 0 to 5. The revalidation
will be done on priority basis, i.e. starting with those contractors who are engaged in High Risk job.
1.1.1 New Contractors (All types):
i.
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A Vendor registration form will be provided by TSL (Procurement/Project Procurement) to the
contractor.
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ii.
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Contractors will submit the filled in form to Procurement / Project Procurement.
iii. For initiating registration of High-risk service job service provider and Transporter, Procurement
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/Project Procurement will communicate to Apex CSM member of the division or location for Safety
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assessment process. Assessment to be completed within 10 days after receiving information from
Procurement.
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iv. Safety Competency Assessment will be done based on the information submitted.
v. The team may decide to visit the contractor’s working site, if required, to evaluate their current Safety
practices. If no work is currently in progress, then an interview with the Contractor Proprietor will be
conducted.
vi. If the contractors are engaged by TSL for the first time, then competency will be assessed through
interview and through documents of Safety Management System being followed in their organization.
vii. For registration as a new contractor in TSL, contractors should get minimum 65% marks (equal to 3-
Star) in the assessment exercise.
viii. If any contractor does not achieve the minimum marks during Safety Assessment of High-risk service
jobs, exception or exemption process to be followed.
ix. This New Vendor registration process is also applicable for all service / project contractors who have
not been working in any job in the company in the recent past.
x. All such vendors will not be given any RFQ, or any work order until they have been assessed on
Safety Competency Criteria.
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xi. If any New vendor first time assessed at any location and qualify, the same assessment report should
be considered at other location as per requirement. This assessment report valid for 12 months from
the date of assessment.
1.1.2 Validation process for Registered Contractors (for Supervised, Transient & Set Apart contracts
types): This will be compulsory for contractors engaged in any High-Risk job and presently working at TSL
site. (Refer to DOC. NO.: SAFETY/PROC/CSM/ 02)
i. The High-Risk job service contractors who are already working with TSL have to assessed
(self-assessment) on capability and competency as per Annexure#8 of CSMS. Assessment is
to be completed within one year for 3-Star and within two years for 4- & 5-Star rated vendors,
from the date of the latest assessment at the particular location. The responsibility is with the
Contract Owner for completion of the assessment. Contract partners have to propose to
CA/CO/ Mentor for verification of the self-assessment report prior to offering for third party
agency.
ii. CA/CO/Mentors have to assess each vendor in their department. If the contractors are rated
more than or equal to 3-Star (>= 650 marks), CA/CO/Mentors have to propose for final
assessment at the location after verification. This locational assessment exclusively by a third
party will be considered as the final assessment for the Star-rating score, which will be valid for
that location.
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iii. For the contractors working in more than one location, the assessment will be done at each
location separately by a third party. CA/CO/Mentors of those contractors will have to attend the
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assessment of performance at the location.
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iv. If any contractor is working in one location and is interested to get an order from any other
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location, where he is not providing his services at that time, New Vendor Registration process is
to be followed; such contractors have to get assessed on the Star-rating criteria within six
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months after starting the job. If the contractor fails to achieve the minimum 3 Star-rating, then
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his services will be terminated for that location. This new assessment is valid for 12months from
v.
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the date of assessment.
After assessment, feedback is to be given to the Contract Proprietor by CA/CO/Mentors.

Training and hand-holding are to be organized to improve their performance. Applicable Lag
Indicators are to be logged in the “ENSAFE SYSTEM”.
vi. The Assessment report is to be uploaded by CA/CO/Mentors in the “ENSAFE SYSTEM” within
4 days after receiving the report and saved as ‘Save as Draft’. The Safety department will verify
(total marks, Lag indicators and cost recovery) and submit the report. Total cycle time could be
15 days from the date of assessment date.
vii. Contractors achieving a Star-rating of 3 or above are only eligible to get new RFQ through
‘ENSAFE’. Those attaining a score below 3 will not be entitled to get any new RFQ.
viii. To qualify for new RFQ, ‘ENSAFE’ will pick up the latest Star-rating score at locational level.
ix. If any contractor (either a Supplier or Low risk job Service Provider) wants to provide service in
any High-risk service job, new Vendor Assessment Form (Form-2 for service providers or Form-
3 for transporters as in Annexure#3B &3C) is to be used.
x. If the contractors fail to qualify on Safety criteria (scoring less than 650 out of 1000), their
services will be terminated for the specific location. However, one opportunity may be given
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within 3 months for re assessment. If contractor fail to qualify on Safety criteria in re

assessment, then his services will be terminated for one year by considering Re assessment
date (Re-assessment charges will be deducted from contractor).
xi. New vendor registration process will be applicable for those terminated contractors after one-
year tenure, if contractor is capable and competent as per recommendation of CA/CO or
Procurement.
Safety Evaluation Process:
The Procurement / Project Procurement Department shall lead the contractor Safety evaluation, validation
and selection process.
i. Annexure 3A,3B & 3C shall be used as a guideline for the Safety evaluation of contractors
ii. The questionnaire shall be made available to contractors by the Procurement / Project Procurement
Department
iii. Responses to the questionnaire shall be discussed with the contractor(s) to clarify issues arising from
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the information provided to TSL. Contractors who meet TSL’s requirements and criteria shall be
registered as approved Contractors
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[Note: The criteria below are included in the format in Annexures # 3A,3B,3C & # 8. These requirements
apply to both Prime Contractors and their Sub-contractors.]
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Annexure -3A (SAFETY/FORMS/CSM/01)
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Annexure -8 (SAFETY/FORMS/CSM/08)
Important Criteria for Qualifying Contractors:
1. Safety Management system of Contractors and their Policy & Principles.
2. Worker’s Compensation/Penalty Payout: [e.g. The total amount paid out to sick or injured employees as
workers’ compensation in the last 3 years is a direct indicator of poor Safety performance by the contractor]
3. Injury Rates/Performance:
• Lead Indicators like Near-miss, Unsafe acts and conditions, etc.

• Lag indicators like First Aid Case, Lost Time Injury (LTI), Number of Fatality
4. Regulatory Citations:
• Record of any fines, penalties, and/or warnings enforced on the prospective contractor by Governmental
agencies and/or Ministries or by other entities that have used the contractor’s services.
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• The Prime contractor is responsible for the Subcontractor’s compliance with local regulations and with TSL
Safety requirements as well
5. Safety Competency Assessment: A Checklist
• Does the contractor have and maintain a Safety policy?

• Does the contractor maintain full time, professional Safety staff?
• Is the contractor registered under a recognized, validated Safety Management System (e.g. OHSAS 18000)?
• Does the contractor have any previous record of successful completion of work at TSL or other company’s
locations?
• Does the contractor have qualified, trained, experienced personnel and supervisors for all safety aspects of the
work?
• Does the contractor conduct Job Safety Audit/inspections and maintain records of incidents and incident
investigations?
• Does the contractor have sufficient resources (equipment, competent staff etc.) to complete the work safely?
• Can the contractor adequately monitor sub-contractor activity, if applicable (Any process or documentation
available)?
• Does the contractor have written comprehensive and current internal Safety system (comprising Procedures,
Standards, Work Permits)?
• Can the contractor show evidence that the programmes are effective (e.g. do they have safety audit records with
measurable results, OR, do injury rates reflect continuous improvement)?
• Does the contractor maintain records of Safety training as well as appropriate certifications and licensing of
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equipment and personnel?
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Are there clearly defined and documented Safety roles and responsibilities for all contract employees (e.g.
management, supervisors, workers, and Health & Safety specialists) in the contractor’s organization?
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Sub-contracting: The contractor shall not sublet/sub-contract, transfer, or assign the Contract or any part
thereof without the written permission of the CA/ HOD approved by Chief Procurement officer/ Chief
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Commercial. In the event a contractor violates this condition, the Procurement division in consultation with
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the CA shall be entitled to place the Contract elsewhere on the contractor’s account and at the latter’s sole
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risk; in addition, the contractor shall be liable for any loss or damage which the CA may sustain arising out of
such placing of the Contract.
Types of Sub-contracts and Associated Requirements:
1.Sub- contractor working with his own supervision:
Contractors must achieve a minimum Star-rating of 3 for performing High risk service jobs under TSL or under
the Principal/Main contractor (Prime Contractor).
2. Sub-contractor working under Prime contractor’s supervision (as supplier of manpower):
Manpower-supply contracts have to be supervised by the Prime Contractor and the Prime Contractor’s Star-
rating has to be taken into consideration. Contractors supplying manpower need not qualify in the Star-rating
assessment.
3. Only one level of sub-contracting is allowed and the use of any subcontractors must be authorised by TSL
before any contract is finalised. Sub-contractors shall be subject to the same registration and
selection/screening processes, as well as the same Safety performance requirements as those required of all
TSL contractors. Sub-contract details are to be attached to the main contract during the RFQ stage. The
process of sub-contracting is to be approved by the Chief / Head of the department (Annexure#10).
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Sub-contracting Procedures:
For engaging any sub-contractor, the Prime contractor as well as the sub-contractor should be individually
registered with TSL. Sub-contracting or hiring of others, by the contractor to perform the services is subjected
to specific, prior approval by TSL and the CA. Such approval shall depend upon compliance with the following
minimum requirements:
A. Sub-contractors identified by the Prime contractor will be subject to the same Safety Competency
Assessment as the Prime contractor for all High-risk job where supervision will be done by the sub-
contractors. In such cases, contractors must have a Star-rating of 3 or above, for becoming a sub-
contractor.
B. The Safety evaluation team shall evaluate the Safety and technical competency of the sub-
contractors for High risk job
C. The Departmental Chief will have the authority to approve any sub-contracting process based on
requirement as submitted by the Prime contractor (See Annexure-10)
D. No Safety evaluation shall be conducted for sub-letting of Low risk work
E. The Prime contractor shall be fully liable and responsible to TSL for the acts, errors, and omissions of
its sub-contractors and shall be relieved neither of any obligation to TSL under the contract, nor of
any other legal requirements
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The Prime contractor shall use only sub-contractors of demonstrated experience and reliability
regarding the services to be provided.
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G.
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The Sub-contractor shall agree in writing to be bound by all obligations of the Prime contractor set
forth in the Contract.
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Contractor’s Supervisors and Site Safety Supervisors’ Competency Requirement
(Guidelines may vary from country to country)
Contractors’ Supervisor’s Competency
Category A - High risk job
Qualification:
For candidates with experience:
• Minimum qualification required for a supervisor is Degree / Diploma in Engineering or Science and
• Minimum 2 years working experience at the shop floor/working site
For candidates without any experience:
• These candidates shall be trained at JNTVTI or similar approved technical institute and shall be
assigned with an experienced supervisor as trainee supervisors for six months. Thereafter, based on
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their performance, they may be declared as supervisors, when they are eligible to perform their duties
as independent supervisors.
• Note: People trained through JNTVTI (JN Tata Vocational Training Institute) or by agencies approved
by TSL India are eligible to be appointed as employees of Vendors/Contractors.
Note: Refer Annexure# 2 for course details of JNTVTI.
Category B - Low risk job
Qualification for Supervisor
i) Minimum educational qualification required is 10th standard (passed)
ii) Minimum 3 years working experience at the shop floor/working site or trained and certified by
Safety Department
Site Safety Supervisor [SSS] Requirement:
Contractors’ Supervisors will be adequately trained and considered as Site Safety Supervisors (SSS). They
will be deputed for all High-risk jobs but are not mandatory for Low risk jobs. All the certified SSS will wear
green reflective jacket with ’Site Safety Supervisor’ written on the back.
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The requirement of SSS for all the High-risk jobs must be clearly mentioned in the Contract and
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communicated to the contractors during the pre-bid meeting by CO / CA. For the existing / running Service
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and Project Contracts, necessary changes are to be made in the Contract to accommodate the role of SSS.
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No.
Nature of
job/location V a
Requirement
of SSS
Minimum
Qualification
Minimum
Experience
Certification process for different location
Jamshedpur - Trained and certified in a

week programme, centrally organized by
Safety Department at SEC_NTTF Centre
Jamshedpur
Others - HR and Safety Department sho

1 High Risk Yes 10+2 Passed 3 years at
put in place a similar process by develop
Jobs shop floor/
the required faculty as well as establishin
work site
post-training examination and certificatio
process; this will also cover the site-spec
Safety & Health hazards.
2 Low Risk No Contractors’ supervisors will be trained and will do the job of the SSS; train
jobs and certification process will follow the above norms
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Number of Site Safety Supervisor Required:
Number of Contract Employees (in all Minimum number of dedicated Remarks

shifts) per Department per Vendor SSS
Less than 30 Not required - but the department may The Line supervisors from the
combine the requirements together contractor’s team will be considere
and ask the Vendor to deploy common Safety Supervisors and must be
SSS-s. certified on the SSS course
30 to 50 One (1) dedicated SSS Must be certified on SSS course
50 to 500 Additional one (1) SSS for every 50 Must be certified on SSS course
extra employees
More than or equal to 500 a) One (1) certified SSS Safety Officers should have Diplom
Industrial Safety from a recognized
Number of Safety Officers will depend institute approved by the Inspector
on the prevalent State/Factory rules Factories.
b) Number of SSS will be one (1) for

every 50 employees as per above
guideline (e.g. any contractor having 500 Must be certified on SSS course
employees will have 10 SSS and one
Safety Officer)
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c) One Safety Officer for every 500
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contract employees) in addition to the
dedicated SSS
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Deployment Guidelines: a
1. If the job demands, the CO may demand more number of SSS than specified in the circular; this will
be mentioned in the Contract/Order.
2. Those, who are already trained as SSS earlier by Urban Services, will be considered as certified SSS
and will be re-trained after three years from the end-date of their last training.
3. All the Contract Line Supervisors working in High risk jobs and also the ones responsible for the post
of SSS, must undergo the certification course on SSS.
4. High risk jobs should never be started without ensuring engaging the certified SSS or contractor’s
Line Supervisors certified on the SSS course.
5. Any deviation from the above requirement should be discussed in Competency Network meeting and
should be approved by the Apex CSM & SS Committee.
6. Monthly one 6-day training session on SSS will be organized at SEC, NTTF for Jamshedpur; the
concerned Head/Sr. Manager (Safety) of out-locations will arrange a similar certification programme
with the help of the in-house faculty and Safety at his locations.
7. All certified SSS must wear green reflective jacket in addition to the regular PPEs required for the job.
8. The total number of SSS will be guided by the number of contract employees in the payroll of the
contracting company in one location.
Note: One or more smaller type of contractors engaged in the same location can jointly deploy the SSS in
High risk jobs. Sometimes, for the High-risk jobs, TSL Officers may help and deploy Supervisors trained on
Safety; but under no circumstances should a High-risk job ever start without ensuring the presence of SSS.
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The number of SSS will be indicated by the CO depending upon the number of places where such jobs are
being carried out.
STEP 2 – CONTRACT PREPARATION (Pre-bid stage)
Objective:
▪ To prepare a pre-tender/bid package stating all safety requirements to clarify expectations for
particular contracting needs. In case of Engineering & Project, it may be done by a Project
Manager/CA as appropriate, as CO is not decided/declared in the project tendering stage
▪ To help understand how to deliver Contract Safety requirements.
▪ To ensure Contract specialists (Procurement / Project Procurement, Legal, CO, CA, and Safety)
participate in development of the pre-tender package.
Steps to be followed for pre-bid package and Contract preparation for High Risk job:
• Identify CO for the work. In case of Engineering & Projects, if the CO has not been identified during
pre-tender stage, it must be decided before starting the job
• Determine the scope of work including Safety requirements & resources (e.g. equipment, tools & tackles,
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skilled manpower, type of supervision & site safety supervision) needed for safe completion of work
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CO, Safety and other appropriate agencies perform a project- and task- specific Job Hazard Analysis
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(JHA) or equivalent Safety risk assessment for all High-risk job. This technique can also be used for
Low risk work if desired. [See an example of the format for risk assessment in Annexure#4]
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Based on the results of the risk assessment, create appropriate (generic and specific) contractual
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Safety specifications. General and requirements shall be specific to the scope of contracted work.
Field implementation guide lines of Safety standards to be incorporated as applicable.
General Safety Clauses for Contractors (To be included with Bid document):
• The Prime or main contractor is responsible for the activities of his employees and liable for all acts
and errors of his sub-contractors.
• Pre-bid meeting should be conducted between Tata Steel Procurement / Project Procurement
representative, representative from the department executing the job and contractor prior to bid and
pre-award meeting; this will have to be done before awarding the job so as to communicate and
discuss the plan for doing the work safely. Pre-bid & Pre-award meetings are mandatory for all High-
risk jobs. Contractors will also give a declaration that they will follow the Safety norms. For the pre-bid
meeting, ‘ENSAFE’ should to be used for the High risk service jobs.(e.g. working at height, Hot work
like welding & gas cutting, all types of positive isolation, confined space entry, electrical work,
lifting/rigging/hoisting activity, civil work, operating heavy equipment, shoring, excavation, trenching,
line breaking, working in proximity of gases & hazardous chemicals, work conducted in high and low
temperature environments, working in underground and surface mines, demolition and renovation
work, working within or in proximity of High Hazardous Operations, transportation of goods and
materials etc.)
• Contractor will provide his authorized representative, trained, certified & skilled workers, competent &
qualified Supervisor(s) and SSS(s) to accomplish the job safely. The names and biodata of such
persons shall be submitted to the purchaser for review and acceptance. The contractor shall promptly
MANAGEMENT
replace any Supervisor who is found unacceptable by TSL, but shall not otherwise replace any person
during the duration of the work without concurrence of TSL. Tata Steel reserves the right to deny
entry into its facility to any contract person or supervisors it deems unfit, unsuitable or unwilling to
comply with any Safety & Health requirement as noted here or in the Work Order (WO)
• The contractor shall provide all required IS/EN-approved and appropriate PPEs, IS/EN-approved tools
and equipment, in a fit-to-use condition. The contractor must submit to the job-executing department
the copies of all relevant documents of Safety-equipment inspections & test-certificates (e.g. of chain
block, etc.) for acceptance by the executing department
• CSMS, policies and controls will be equally applicable to all contractors & sub-contractors engaged by
them; the contractor shall confirm in writing that all Safety provisions of the Contract have been
conveyed to his personnel as well as to those engaged by his sub-contractor(s) and all Safety
requirements shall be met
• The contractor shall develop Safety plans for all segments of work based on Tata Steel Safety
Standards and shall make them available for review by the executing department and the CO
• The contractor must submit copies of all the completed relevant documents like SWP/ SOPs, daily job
briefing, Safety-equipment inspection certificate, TBM records etc. to the job-executing department
• For all High-risk jobs, the contractor shall provide the manpower having specific competency
certificate including applicable government certification also. Failing which, it will be treated as a non-
compliance and the executing department shall take appropriate actions on the contractor’s
company/person, according to the prevalent rules of TSL
• Tata Steel shall have the right, without contacting the contractor, to immediately stop any work that in
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the opinion of the concerned TSL representative, has got a fatal or serious consequence potential.
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Tata Steel will immediately report the situation to the contractor for correction, while the work will
remain stopped until it is made safe; TSL shall not be liable to pay any penalty for this. Disciplinary
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action against the contractor for Safety violation will be guided by the Consequence Management
System and it will be binding for the contractor and its employees
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The Contractor shall not sublet/sub-contract, transfer, or assign the Contract or any part thereof
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without the written permission of the CA of TSL, unless stipulated otherwise in the Contract and/or for
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purchases/services from approved Vendors’ list. In the event when a contractor violates this
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condition, the CA shall be entitled to place the Contract elsewhere with help of Procurement. The sub-
contractors identified by the main/prime contractors will be subject to the same Safety & technical
competency evaluation by the screening team of TSL as is the case with the main/prime contractors
for all High-risk jobs. The main/prime contractor shall be fully liable and responsible to TSL for the
acts, errors, and omissions of his sub-contractors and shall not be relieved of any obligation to TSL
under the Contract(s). The sub-contractor shall agree in writing to be bound by all obligations of the
contractor set forth in the Contract
• The contractor must conduct a weekly review on the safety aspects of the job; this review will include
current Safety Audit results, injury/illness summary, Safety meeting(s) summary, hazard review of the
upcoming work, incident, injury and near-miss investigations and compliance to Safety Standards
• The Contractor Proprietor/Project Manager will participate in Safety line-walk at the working site along
with Tata Steel’s Management representative at least once a month. The contractor will assist the
department in performing Safety Audits.
• The contractor shall comply with all Safety aspects of Tata Steel, like the Safety Standards, Life
Saving rules, Codes & Standards referred to in the technical specification, any rules/regulations /
legislation of Government agencies as applicable in course of execution of the job as well as off the
job
• The department executing the job shall explain in detail all the applicable Safety aspects to the
contractor along with the Six Directional Hazards clearance for the safe execution of the job during
the Pre-work meeting and at the time of issuing the work permit.
MANAGEMENT
• He (the contractor) shall ensure initial & periodic health check-up of his own as well as his sub-
contractor’s employees in a frequency mentioned in the Factory Act/Mines Act /any other government
acts and rules/ guidelines and submit the fitness certificate to the concerned department on demand
• He shall take all necessary Safety precautions during the execution of the job to prevent any mishap,
accident, property loss etc. He shall be solely responsible for any accident or injury that may happen
to any personnel engaged in the work. He shall bear all the payment / compensation borne out of any
loss or damage to property, plant & equipment during execution of the work, treatment, death and
labour obligation. TSL shall not be liable under any circumstances for any damage or compensation
payable as per Employee Compensation Act in respect of or, in consequence of any accident or injury
occurring during the work being executed by the contractor
• He shall not engage any person below the age of 18 years and also, not retain any female employee
after sunset (from 6 pm to 7am) as per Indian Rule / SA 8000. It may vary at different locations and
from one country to another; the local laws shall apply if otherwise
• He shall impart refresher training from time to time to his employees in order to create a Safety culture
at work site through TBM & Mass Meetings.
• He shall be solely responsible for the safe & social behavior of his employees. Any adverse report
against any contract employee will be treated as non-compliance and the executing department of
TSL will have the liberty to take action on the concerned contractor
• He shall not make any changes / alteration to the job plan / equipment without prior consultation with
the executing department
• He shall not start any job without taking permit to work, and relevant clearances such as positive
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isolation, electrical, confined space, etc. He shall carry out Job Hazard Analysis and comply with the
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SOP or any other Safety standard, as applicable. Contractors’ supervisors must discuss the job plan
and the method of work before the start of any job with the concerned CO
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He should immediately report any incidence, injury case, near-miss, and dangerous occurrence to
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Tata Steel CA / Line Manager or CO, as and when it has occurred, irrespective of the severity of
incident, without any prejudice whatsoever
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The Safety performance of the contractor and the suppliers will be periodically evaluated on a set of
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defined parameters. Identified deficiencies must be corrected by the concerned agency. Safety
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performance will be regarded as an important feature for all future orders by TSL
The contractor will ensure that the work areas and activities under his control do not put his
employees, TSL employees, or others at risk of any injury
• He (the contractor) will ensure that all tools, tackles & equipment brought onto or stored at TSL
premises for execution of the job are tested & certified fit for usage by the relevant and applicable
regulatory authorities, industry/ trade associations, or consensus-based best-practice industry-groups
(e.g., NFPA), and OEMs
• He will ensure that the equipment and tools are stored / maintained in a safe condition as per the
norms of the OEM, or industry, or other applicable requirements
• He will ensure that TSL’s tools, tackles & equipment, loaned to contractors for use on site, are
maintained in safe working condition as per the norms of the OEM, the industry, or other relevant
authority requirements, along with relevant test-certificates
• He shall establish safe systems of work with competent supervision to ensure that the work does not
expose individuals to injury or any TSL assets to harm
• He shall conduct full time H&S Audits, inspections, supervision of all assigned work areas by SSS
&/or competent supervisors to ensure compliance to all TSL Safety expectations, Standards,
guidelines, etc.
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Other deliverables of the contractor include the following:
• Identifying and controlling hazards that are created by the contractor’s work activities
• Providing appropriate PPE that meet the IS / EN standard and are approved by TSL for the tasks
undertaken by his employees and ensuring 100% compliance to use of PPE
• Ensuring appropriate H&S training is provided to his employees for their assigned tasks
• Coordinating with the TSL CA and CO to ensure effective execution of provisions of this standard and
general communication of H&S matters
• Carrying out investigations for all incidents of his area and jobs & assisting TSL in incident
investigations
• Maintaining the necessary insurance coverage required by TSL and also by local regulations
• Establishing and maintaining an effective SHE programme in accordance with applicable federal,
state and local regulations
• Deploying competent supervisors and SSS-s to monitor, inspect, and audit the safety requirements of
the activities
• Ensuring that no contract employee is allowed to work beyond the statutory overtime duration (as laid
down in the local factory rules) in a week; he shall comply with the industry norms & applicable local
laws on working hours. (As per SA 8000, overtime should not exceed 12 hours in a week per person,
respecting national and public holidays); also, overtime shall not be demanded on regular basis
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Ensuring that no medically unfit employee is engaged in executing the contract job and also ensuring
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that no contractor will appoint any contract employee of other contractors without prior approval of the
previous contractor and the line managers/CO
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Ensuring that a newly registered contractor (within six months after having got the order) gets
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assessed on the Star-rating system.
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For all High-risk work, the CO and locational Safety professional and others as appropriate shall
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prepare a written Safety Plan prior to the bidding for the work. This plan shall be referred to and will
become a part of the Contract. This plan shall include, but not be limited to:
o A narrative of the safety risks associated with the work and the requisite controls to manage the hazards
o Required PPE, tools and equipment
o Method statement/ SOPs to adequately address/control identified hazards and risks
o Required Safety and skill training of the contract employees
o Reference to and provision of TSL internal Safety standards applicable to the work
o Work Permit requirements
o Qualifications and requirements of the contract employees, of the supervisors and SSS
o A Safety Audit plan
o A reporting plan for Safety incident and incident investigation
o A Safety communications plan (TBM, mass meeting, proprietor engagement etc.).
MANAGEMENT
STEP 3 – CONTRACT AWARD (Bid, Pre-Bid/Pre-Tender, Pre-Award & Pre-Work)
Objectives
• To effectively review the Contract specifications with regard to Safety at the bid / tender stage and at
the pre-contract award meetings. These meetings will take place face to face between TSL
representative(s) and the Contractor Proprietor. The contractor will be free to bring the right/
competent person who understands the implication of Safety during pre-bid and pre-award meeting
• To prepare for a thorough and effective review of Safety specifications of the Contract (e.g. the Safety
Plan) and of the requirements at the tender/bid stage and at pre-contract award meetings
• Review the contractors’ proposed general safe systems other than the formal Safety plan.
• Ensuring that the appropriate stakeholders participate in these meetings for effectively sharing the
Safety expectations
• Ensuring tender and pre-contract award meetings take place for all High-risk work unless it is advised
by CA/ CO in writing in the Contract order that it is not required
For all High-risk job, this meeting will be held between the contractor / Contractor Proprietor, TSL line
management, CO, CA, and TSL Safety/Project Safety Professional before the contractor (and the
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subcontractor) mobilize/s his resources. The time and place of the meeting will be mutually agreed upon
between TSL and the contractors. In this Pre-Work meeting, the following reviews must take place in
concurrence with the contractor(s)
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1) Review of the scope of work (to be led by the CO)
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2) Review of the Contract through IT-based system for pre-bid meeting, where all Safety-related contractual
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provisions and performance expectations shall be discussed. This will be led by the CO with support from the
Legal as well as the Safety Professionals if required
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3) Review of the pre-work Job Hazard Analysis / Risk Assessment prepared by TSL; all safety hazards
identified by TSL will be described and discussed with the contractor(s). This will be led by the CO
4) Review of the project/task-specific Safety Plan. This will be led by the CO and the designated TSL Safety
Professional; all safety hazards and their relevant control methods will be discussed
5) Review of the scope and nature of contractor work & Safety Supervision; it will be led by CO
6) Review of Emergency Response Procedures and processes. This will be led by the TSL Safety
Professional
7) Review of the competency of workers, supervisors and the SSS-s of contractors for ensuring proper
supervision of the job. This will be led by the CO
Following the Review, the contractor(s) will be required to execute a proof of attendance through an IT-based
system and sign an agreement to adhere to all provisions of the Safety Plan.
Bid, Pre-bid and Pre-award meetings:
i. Select a competent person (CO and/or Locational Safety professional) to discuss and review the Safety
requirements of work with the contractors and/or their approved representative
ii. Conduct pre-bid / pre-tender and pre-award meetings to communicate Safety expectations and
MANAGEMENT
requirements (as included in the Safety Plan) documented in the Contract between TSL & the bidders
iii. Establish contractor’s understanding of the Safety expectations and requirements documented in the
Contract and in the Safety Plan; these must be clearly understood and acknowledged by the
contractor in writing before they submit their bid
iv. Award of the Contract to the successful bidder shall not necessarily be based solely on the lowest bid
price without assessing whether the contractor can fully comply with the requirements documented in
the Contract and in the Safety Plan. The final decision on the successful bidder shall be taken by the
TSL Procurement department. The contractor shall acknowledge his understanding in writing
following the pre-work meeting using the form provided in Annexure#5.
v. After awarding the contract and the requisite orientation & training, the CO and Locational Safety
professional shall conduct a pre-work meeting with the selected contractor. This meeting shall be held
before the contractor mobilizes his resources to execute the contracted work at the proposed work
site. This is to ensure the alignment between the contractor and TSL on the scope and Safety
expectations.
STEP 4 - ORIENTATION AND SKILL TRAINING:
Objectives:
• To ensure contractor’s supervisors and workers are aware of the Safety expectations and
requirements for the work to fulfill compliance
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To ensure that no person shall be deployed at facility/site/business unit without having undergone the
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Safety induction training and job-specific training at TSL site.
Training:
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Training shall be divided in four groups:
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General Safety Orientation Training: Training on general Safety rules/norms for Site/ Facility/
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Business unit. It is a must for all contract employees. Each Site/Facility/Business unit must ensure the
facility of Safety training to the contract employees before issuing them the entry gate pass
ii. Job-Specific Safety Training: This training shall cover the requirements relating to the specific
hazards, risks, and control measures of the work. This is based on SOP / SWP /Method statement
iii. Supplemental Safety Skill Training: There are occasions when contract employees must work in high
hazard facilities or engage in High risk job where the Job Specific Safety Training does not provide
sufficient education on hazards and risks. This may include work involving high voltage electrical
installations, working at height, confined space, boilers, gas cutting & welding, mobile equipment,
vehicle & crane operations, lancing, etc. For all such work defined by TSL, contractors must ensure
that their employees have passed the training either organized by TSL or relevant governmental
agencies or agencies approved by TSL. The contractor must be able to produce certificates or other
evidence of successful employee-training whenever demanded by TSL
iv. Emergency Preparedness & Response Training: This training ensures that contract employees fully
understand the general and work-specific emergency requirements and prepared to respond, when
the need arises
Note: Contractors must have a documented process in place that ensures employees are medically fit to
perform their duties and that their health is not adversely affected by the contracted work. Work will not be
allowed to begin until the contractor provides such medical information.
MANAGEMENT
Responsibility for Orientation and Training:
• The HR Department ensures that general Safety orientation training on generic Safety hazards and
local rules and regulations is conducted before the contractors are given an entry gate pass and enter
inside a TSL facility with the help of locational Safety department at other locations
• Safety department ensures that general safety orientation training on generic safety hazards and local
regulations is conducted before the contractors are given an entry gate pass and enter inside TSL
facility at Jamshedpur works (TSJ) and at Kalinganagar (TSK).
The CO-s shall arrange for:
• Exchange of relevant project- and task-specific Safety documents (e.g. permit forms, SOPs/SWPs, local
Safety standards, etc.)
• Documentation of Safety training (e.g. sign-in sheets, maintaining testing records equipment, etc.)
• General and job-specific Emergency Preparedness and Response training (along with locational
Safety professional)
• Job-specific Safety skill training for all contract employees focusing on the hazards, risks, and control
measures relating to the specific work undertaken (along with locational Safety professional)
• Training followed by pre- and post- competency testing
• Deployment of competent supervisors & SSS by the contractor(s)
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• Ensuring that the contractors
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Coordinate and facilitate complete orientation and training
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Ensure those employed in the work activity are competent to undertake the work
Discuss work-specific Health & Safety plans with all contract employees involved in the work activity.
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Confirm the key requirements of the Safety Plan are understood by all of its employees involved in the
work activity.
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Evaluate effectiveness of the Safety planning, communication, and training processes, monitoring,
inspection and audit.
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Note: In no circumstances, contractors shall bring their contractors at site bypassing the required orientation
& training; they will be liable for disciplinary action, according to the company’s Lifesaving Rule circular, in
case of violation of this mandate.
STEP 5 - MANAGING THE WORK:
Objectives:
• To comprehensively assess and ensure field Safety implementation against Contract requirements
and the Safety Plan
• To assure that effective Safety Audits, directed at injury prevention are conducted
• To maintain a follow up process that drives continuous improvement in Safety practices and avoids
repetition of common errors
Working in a Collaborative Manner:

MANAGEMENT
The CO and the contractor should aim at optimizing the Safety performance of the Contract by working in a
collaborative manner during the execution of the work. This can be achieved by
• Reviewing the Safety Plan before each stage of work begins
• Conducting formal Safety line walks & observations, Safety Audits, and ensuring engagement of the
Contractor Proprietor as required
• Coordinating Safety meetings, TBM, mass meetings, etc.
• Observing, documenting, and improving on identified gaps
• Developing appropriate corrective action plans
• Monitoring and responding to changing work conditions
• Reporting and investigating Safety incidents including near-misses
• Broadly sharing/communicating findings and learnings from incidents
• Managing Major Shut Down (MSD) activities by contractors by providing amenities and other facilities
for them (N.B. Any shut down more than 48 h is called an MSD)
Key Elements for Evaluating Work Safety:
The CO shall ensure that
• Competent/ certified Safety supervision is in place. It is a mandatory requirement that all High-risk job
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conducted by Supervised and Set Apart type contractors is supervised full time by qualified, certified
and competent SSS-s
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Safety supervision of contractors engaged to perform Low risk and Transient type work do not require
independent any SSS. This type of contractors shall require some degree of Safety supervision by
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their own front-line supervisors. Safety supervision controls shall be defined by TSL in the tender
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package/ Contract specifications
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For all High-risk jobs performed by the sub-contractor (manpower-supply type), the Prime contractor
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will be responsible for supervision of job and providing SSS
The sub-contractors performing High risk jobs under own supervision are required to engage SSS by
themselves
• TSL and the concerned contractor shall periodically audit the Safety management systems and
processes during the work
• First party Safety Audits are being conducted by contractors and the CO-s for all work; the frequency
of Safety Audits shall be specified in the Contract and the Safety Plan. (See Annexure#12 for the
Audit format)
• Health & Safety training and meetings are monitored and reviewed
• The pre-work Risk Assessment, Safety Plan, and other project-specific work plans are updated
• KPIs for Safety performance are developed that relate to the H & S performance of the Contract.
Minimum safety KPIs will be stipulated in the Contract and Safety Plan
• Findings and learning from the above processes are broadly communicated
• The skill and knowledge of contract employees and their supervisors, especially for those engaged in
high risk job are evaluated; they may be interviewed and results discussed during pre-work meetings
MANAGEMENT
Communication Tools for Contractors:
• Holding mass and shift TBMs prior to beginning each day’s work. An example format
(SAFETY/FORMS/CSM/07) for TBM is provided in Annexure#7. A register (using the content of the
format) shall be used for maintaining the records and follow up of points discussed in TBMs
• Using visual performance management tools such as Safety bulletin/status boards in the workplace to
display performance statistics, Safety messages, Safety visuals, SOPs, SWPs, etc.
• Scheduling regular Safety meetings focusing on work-specific topics
• Hazard Communication programmes
• Reviewing work procedures with those engaged in the tasks along with reviewing of emergency plans
with employees
• Incident and near-miss communication of the specific site as well as of other sites, including Red
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Stripes / Safety alerts/Green and Orange stripes
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Formation of Contractor’s Safety Area Implementation Committee (AIC):
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Each department, where contractors are engaged, should form a dedicated Safety committee, where Tata
Steel’s representative should be a member. TSL Management should help in developing the charter and
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improvement action plan for this committee and use them as reference to drive this committee effectively.
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Refer Annexure 19 for the details.
Amenities during Major Shut Downs (MSD)
These requirements must be followed as a part of the SA 8000 guidelines for any contractor’s job.
Assessment of the requirements for MSD amenities
Estimate manpower deployment plan for shutdown on the following categories:
i. Area wise
ii. Day wise
iii. Shift wise
iv. Gender wise
Deployment of Amenities for MSD
MANAGEMENT
A. Information Kiosk – For all MSDs, a designated kiosk (8’ x 10’) or, (2.5 m x 3 m) should be erected
preferably at the entrance of the department, or in a prominent location and manned during the
general shift. The kiosk should have the following facilities:
o Area map with name & hazards in the area and the contact details of the area in-charges & of the First Aiders
o Complete job-list with Job owner details & of the contractor working in that area
o General PPEs required for emergency purpose
o Contact details of all emergency services like Safety, Fire Brigade, Ambulance
o Proper communication facilities like Mobile Phone and Tata Steel Phone
o Communication board for any special instructions for every day for the contractors or for others
B. Contractor Rest Area – It is to be decided according to the following criteria and availability of space:
o Covered rest area is to be provided for at least 30% of contract employees’ simultaneous occupation. If a
permanent shed is not available, temporary standard rest area is to be erected
o The area should be selected such that it is a PPE-free zone, i.e. free from gas, dust, dirt and having no overhead
movable equipment like crane, conveyor belts and gas pipelines etc.
• Drinking water outlets and/or portable water dispenser should be within a radius of 10-15 meters of the rest area,
Separate rest area with proper covering should be made for female contract employees
• Sufficient number of toilets (for gents & ladies) should be within a radius of 20 meters from the rest area. In case
permanent toilets are not available, then temporary mobile toilets should be arranged. At least one ladies toilet-
cum-change room with proper identification should be made available
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The area should be provided with proper illumination (lights: natural &/or artificial) and adequate ventilation (fans)
at all times.
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The safe rest areas should be preferably within 50-75 meters from the main work area.
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The height of the roof of the temporary shed should not be less than 4 meters from the floor level and there shall
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be at least 1.2 m2 of floor area per person. The roof of the rest area shall be water proof and fire-retardant
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There should be provision for rest for at least 30% of all the persons employed at any particular time
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Sufficient numbers of tables, chairs or benches should be provided in the rest place
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Indicative barricading must be done to mark the 1.5 meters boundary from the temporary rest area; no spares
should be kept within that demarcated area; no mobile equipment or cranes will be allowed within the area either.
• Appropriate number of fire extinguishers are to be kept at the suitable locations as per the fire load (to be
suggested by the Fire Brigade department)
• Before handing over the rest area, it should be audited by the departmental team comprising Line Management
representative, Personnel Officer & Safety Representative. The electrical appliances like lights, fans, cabling etc.
should be certified safe by representative of Electrical Department.
C. Emergency Assembly-point- Area-wise emergency assembly-points should be designated, marked
and communicated to all people working in the area. These areas should be kept clean and their
approach should be kept free and illuminated. The map of Emergency Assembly-points should be
provided in advance to the Ambulance Services and Fire Brigade department with route map to
ensure quick response during any emergency.
D. Ambulance & Fire Brigade – These are basic emergency preparedness service measures for any
major incidents that may occur during shutdowns. With proper planning and communication, one Fire
tender and an Ambulance can be posted 24 x 7 during the shutdown. But in case the facility is not
available, proper mapping of the Emergency Assembly-points as well as location of Ambulance
Services and Fire Brigade should be arranged through site visit prior to the shutdown. If the facility is
not available on a 24 x 7 basis, then a special Mock Drill for these services is to be carried out and
proper records are to be maintained.
MANAGEMENT
E. Temporary Canteen for Contractor’s and Sub-Contractor’s Employees’– During MSDs, it is often
observed that there is serious space constraint due to the large number of contract employees
engaged than in normal operating situation; Therefore, special temporary canteen (s) should be
provided in consultation with Management. The criteria for setting up of special canteen are
• The canteen should be covered and located in a clean area.

• It should be easily approachable by mini-trucks so that the food items can be brought in its close vicinity
• It should be stationed near the rest areas for better safety & control and prevent people from loitering around
• Proper drainage and drinking water facility are to be provided near/in the canteen
• In consultation with Canteen Services, canteen timings can be changed for major meals to avoid rush and ensure
that shutdown jobs do not get affected much during lunch/dinner time; timing for the working groups can be
scattered
• Canteen timings should be displayed and communicated properly to all contract employees.
• Proper canteen waste bins should be in place and a regular evacuation plan for the bins is to be prepared along
with responsible agencies
• Proper seating and eating arrangement are to be ensured for all contract workforce
• Temporary security personnel may be deployed during canteen operating times to control any untoward situation.
F. Mapping of Scrap/Muck disposal area: For MSDs, designated space for scrap/ muck/debris
disposal should be identified and designated, based on the estimated generation levels.
G. TRAINING & AWARENESS
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Pre- shutdown meeting with the contractor proprietor or his representative is to be done at least 15 days
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before the start of MSD. Necessary training and awareness programme should be followed as described
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All the contract employees should be trained on the generic Safety awareness, applicable Safety Standards
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regarding working at height, positive isolation, confined space, electrical safety and any other Standard
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specifically applicable for the MSD as well as on SOP-specific training, PPE-requirement and emergency
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preparedness & response.
A proper identification system such as a sticker on the helmet front with name and blood group should be
displayed. All new contract employees should be given proper fluorescent arm bands for easier identification
Closure of Temporary Amenities
All the facilities as mentioned above should be operating from at least 1 day prior to the start of MSD and
should continue for 2 days after completion of MSD to support the manpower deployed during the ramp
up and area clearing. This information should be officially communicated to all concerned supporting
agencies and other stakeholders.
Note: Sometimes the MSDs are done taking a small number of contract employees; in such cases, if the departments can
ensure the above requirement by collaborating within their existing facilities then a separate infrastructure and facilities are
not required. This shall be decided solely by the HOD. For instance, making a separate canteen for the contract
employees during MSD is not a must, if they can be accommodated in an existing canteen .
However, in no circumstance, there should be any deviation from the compliance requirements.
STEP 6 - PERIODIC EVALUATION (Contractor Safety Performance Evaluation):
Objectives:
1. Establish a process that screens contractors with poor Safety performance and recognizes/rewards
MANAGEMENT
those that improve or excel.
2. Enable different divisions/sites to share success-stories.
Post-Contract and Interim Evaluations (all contractor types):
• The CO and the contractors jointly evaluate the contractor Safety performance against contractual
expectations
• The CO and the contractor evaluate effectiveness of the Safety communications processes in
practice
• The CO and the contractor implement improvements from learning and feedback. Documented
improvement plans shall be developed by the contractor. Safety improvements shall be jointly
completed by the CO and Contractor
• Contractors will be evaluated after completion of work on quarterly basis and feedback will be
provided by the CO
• There will be a Safety performance review for 3-star rated vendors once in a year and for 4 ,5 star
rated vendors once in two years on the Safety criteria under the Star-rating system (see Annexure#8).
Based on the evaluation score and the resultant Star-rating, a central meeting will be called to share
and discuss the findings with the contractor proprietors. This evaluation will be done by each
department in a division / Profit Centre by a local team coordinated by the CSCNT members. If the
contractors are working for more than one location, they will be evaluated separately in each location.
•
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A Score-card for measuring the implementation of CSM standard in divisions and departments will be
d
prepared according to the guidelines of the Apex CSM committee and circulated. The card will be
n
a
reviewed in Apex CSM meeting / Apex Safety Council / SEJ meeting. The criteria for this Score-card
t
may vary from year to year, based on the maturity level of implementation. This will be monitored by
the CSCNT team S
•
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A Reward & Recognition system will be developed, which the departments have to follow in order to
promote the deployment of CSM standard at the shop-floor. (See Annexure#11 for guidelines). The
V
following are the types of Reward & Recognition
a. Reward & Recognition Guidelines for Contractor’s Supervisor (Quarterly at AIC level)
b. Reward & Recognition Guidelines for Contract Company (Quarterly at DIC level)
c. Reward & Recognition Guidelines for CA/CO (Quarterly at DIC level)
d. Reward & Recognition Guidelines for Contractor worker (monthly at AIC level)
For Global ARC type of jobs: Contract Administrators/ Users to assess on clauses 2.1 to 2.6 of
Annexure#9 per vendor in every quarter and to be logged in IT based ‘Ensafe’ system. Focus on 4&5 star
rated vendors initially and to be extended for 3 star rated vendors subsequently.
Contract Owners to assess the criteria mentioned in clauses 2.1 to 2.6 of Annexure #9 in every quarter per
vendor and findings to be logged in IT based ‘Ensafe’ system. Focus on 4&5 star rated vendors initially and to
be extended for 3 star rated vendors subsequently.
Department safety professionals to assess on clauses 2.1 to 2.6 of Annexure#9 for all high-risk job vendors
and to be logged in IT based ‘Ensafe’ system (tagging of vendors with safety professionals to be done by
Divisional Safety Head). Minimum one audit using Annexure#9 per vendor to be ensured in a year to cover
100% High Risk service job providers / Transporters of the department.
Average score of assessments (Annexure#9) done by Contract Owners, Contract Administrators, safety
MANAGEMENT
professionals and third party agency will be considered during Surveillance and Re- assessment for any
vendor.
In case any vendor has not been assessed in last one year, then the third-party assessment score will be
taken for surveillance audit of that vendor.
Measurable Results:
• Injuries and incidents

• Lost Time Injury Frequency Rate
• Near-miss reporting and actions
• Training and refresher training on Safety SOPs
• Workers’ compensation and general liability claims/penalties imposed
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• Audits, inspections, and timelines of corrective actions
•
•
Adherence to SOP
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•
Contractor Proprietor’s engagement
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First party-contractor Safety Audit by contract owner:
•
S
Quality of tools & equipment used
d
•
• PPE compliance
a l i
Standard of housekeeping at site
Subjective Results:
•
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Behavioral compliance with H & S requirements
• Alignment with TSL values
• Overall commitment to H & S expectations: compliance to SOP / safe work procedures
• Quality and attitude of supervision
First Party Audit System - Guidelines for Contractor Site Safety Audit
1. Reaction of People: Observe how people react when you come to audit in an area, such as putting
on helmet, safety goggles etc. changing their position, rearranging or stopping the job, providing
isolation lock etc.
2. Position of People: Observe what people are doing, such as pulling or lifting heavy objects,
positions where people could fall, get trapped, collide with, get hit by, struck with anything, if they are
fatigued, or, stressed; if there are matters of ergonomic concern etc.
3. Permit to Work: Check the Work Permit for adequacy e.g. if filled in correctly; check for gas hazards
permit, confined space permit, permits for electrical power cutting, for energy isolation, for hydraulic /
pneumatic energy isolation etc.; also check if Six-directional hazards identified, TBMs held etc.
MANAGEMENT
4. SOP: Ask for SOP of the job: check the adequacy of the SOP e.g. steps for performing the job,
identification of the related hazards, check if procedure of doing the job is documented to eliminate /
control the hazard, if responsibility is properly identified and assigned etc.
5. Clothing & PPEs: Check for personal clothing if tucked in and covered the body adequately; if
minimal PPEs required for protection against exposure to hazard are available; if these are being
used properly, the quality of PPEs etc.; check also for availability & use of job-specific PPE.
6. Tools & Equipment: Observe condition of tools, inspection & test reports, use of right tools for the
job and proper usage of the tools, quality of homemade tools (Non-standard tools), etc.
7. Housekeeping of Work-area: Observe the working area for proper barricading, for random presence
of unwanted materials like scrap / spares / tools / cottons/ unsafe wiring / cable laying, spillage /
accumulation of oil / water / coolant etc.; also check emergency escape root, Safety signage etc.
8. Verification of Training Effectiveness: Interview the person at site to assess his skill level; check
for emergency response, evacuation, general procedure for using fire extinguisher etc.
Note: See Annexure #12 for Contractor Safety Audit Format
8. CONCLUSION
This Contractor Safety Management Standard is designed to strengthen and further improve the Health
& Safety performance of Tata Steel Limited in partnership with the contractors.
9. Annexures
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
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MANAGEMENT
Annexure – 1
Tata Steel Jamshedpur Gate Pass requirements
Doc No.: SAFETY/FORMS/TRG/01 Rev: 04 Effective Date: 1st Feb 2019
Type Police Verification Medical Test Safety

of Type of
Gate Person
Induction Remarks/ Comments
Pass Required (Yes/No) Required (Yes/No) Training
Expatriate No No
Consultants
ard
/ Technical
No No
Expert/
Technicians If Yes:
nd
Auditor No No YES - If Safety induction
Associate
Company
Employee
No
S t a No
shop floor (duration: 10
visit is
required
minutes) at
Centenary Safety Park
lid
Govt.
No No in front of Steelenium
Employee
Va
Visitor Customer/ NO- If only Hall for Jamshedpur.
Gate Supplier/ No No meeting/vis For other locations, at
Pass Vendors
(1 to 5 Ex-
it in office respective area Safety
days) Employee of No No training centre.
Tata Steel
(This Employee
include accompanie No No
s d guest/s
Office Safety training/ Video
and/ or
Shop capsule training at
floor Event NTTF-SEC (duration: 1
visit) Managemen hour) for
t worker
Jamshedpur.
(e.g. No No
workers (Organization will give (Organization will certify For other locations, at
coming to undertaking in in Yes respective area Safety
work at SECURITY/FORMS/GPS/ SAFETY/FORMS/TRG/ training centre.
Steelenium 01) 03)
Hall, WGO Offline application in
Lawns such case is required
Caterer) in Form no.-
SAFETY/FORMS/TRG/
05.
MANAGEMENT
a) Safety training/
Expatriate No (Passport is valid) No Yes Video capsule
training at Centenary
Safety Park (duration:
Consultants
/Technical 1 hour) for
No No
Expert/Expe
(Organization will give (Organization will certify
Jamshedpur.
rt service b) For other
technician
undertaking in in Yes
for
SECURITY/FORMS/GPS/ SAFETY/FORMS/TRG/ locations, at
01) 03) respective area Safety
maintenanc
e training centre.
c) Declaration from
respective HOD of
Tata Steel is required
in Form no.-
SAFETY/FORMS/TRG/
No No 04.
(Organization will give (Organization will certify
Auditor undertaking in in Yes d) For Offline
SECURITY/FORMS/GPS/ SAFETY/FORMS/TRG/ application, Individual
01) 03) details need to be
given in Form no.
SAFETY/FORMS/TRG/
06 for entering
details in CLM at the
Regula
r Gate No
a rd Training centre.
Safety induction
Pass (Institute will give
d programme at
tan
Vocational
(1 to Trainees
undertaking in No Yes
365 SECURITY/FORMS/GPS/ Capability
days)
JNTVTI
d S 01) Development/ SNTI
Trainees
(They will be
deputed
a l i No
(Institute will give
undertaking in Yes Yes
Safety induction is
included in the Skill
under
contract
company)
V SECURITY/FORMS/GPS/
01)
training programme.
Safety training/ Video

capsule training at
Proprietor/
Senior No NTTF-SEC (duration: 1
Officers (Bonafide person hour) for
from undertaking on
Yes Yes
Jamshedpur.
Contractor organization letter head)
Partner
For other locations, at
respective area Safety
training centre.
Associate/
Tata group
company No
No capsule training at
Employee (Organization will certify
(Organization will give
(e.g.
undertaking with
in Yes Centenary Safety Park
TSPDL, SAFETY/FORMS/TRG/ (duration: 1 hour) for
employee no.)
Jamipol, 03)
Tata Power/ Jamshedpur.
IEL) For other locations, at
Govt respective area Safety
Employee/
Bank /Postal
No No Yes training centre.
services/
MANAGEMENT
Railway staff

capsule training at
No (Organisation will NTTF-SEC (duration: 1
GORC hour) for
certify in
canteen Yes
SAFETY/FORMS/TRG/
Yes
staff Jamshedpur.For other
03 )
locations, at
respective area Safety
training centre.
Customer's
representati
ve visiting
regularly Yes Yes Yes
(eg. IBMD
customer
rep.)
Supplier or
their All the formalities will
representati Yes Yes Yes happen at respective
ve visiting
frequently
area Safety training
Supervisors centre. (NTTF-SEC for
working in Jamshedpur, 'Safety
Low Hazard training centre, Plot-
Jobs/Area
2, TSK' for
rd
(e.g. Office Yes Yes Yes
function, Kalinganagar etc.).
Chaser,
Accountant
d a Duration of the
etc.)
Workers
t a n training varies in each
category which
working in
Low Hazard
d S decides the cycle
time of processing
Jobs/Area
(Office,
Canteen
a l i Yes Yes Yes Any one applying for
outside
Works,
Chaser,
V gate pass can get
themselves checked at
the Medical centre of
Account
department ) the respective area
Supervisors Safety training centre or
working in produce a medical fit
High Hazard certificate from
Jobs/Area recognised hospital/
(service,
Yes Yes Yes medical centres having
Operation &
Maintenanc doctors with industrial
e, health qualification
Construction (MBBS+AFIH/DIH) on
) parameters specified by
Workers Tata Steel.
working in
High Hazard
Yes Yes Yes
Jobs/ Area
Site Safety
Supervisor
Yes Yes Yes
Driver
(Personal / Yes Yes Yes
Chauffer)
MANAGEMENT
Driver (Light
Commercial/
Heavy
Yes Yes Yes
Vehicle)
Contract
Workers of
Associated
Yes Yes Yes
Company
Employees
of Various
cooperative
Society Yes Yes Yes
operating
inside
Works
Person
working
inside the
works
Yes Yes Yes
without work
order
Note:
1. Biometric is done for New/ person coming for first time.
2. Verifications/ tests/ training are valid for maximum period of one year: Biometric is valid permanently after 1st
year. Others like PV, Medical, Training are valid for 1 year from last date of verification.
3. Undertaking / Declaration to be given on specified formats.
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MANAGEMENT
Annexure-2
Contractor Skill Development Programs by Capability development/JNTVTI
Programs by Verification
S Capability Duration of Qualificatio Experien
Aadha Gate pass Type
L Development the course n ce Medical Police
r
/JNTVTI
Competency 26 days / as
>=5 years
Certification specified (To 10th pass Supervisor -
1 In Tata Yes Yes Yes
Programs for Field be passed in and above High Risk
Steel
supervisors assessment)
Directly
Competency appearing
>=5 years
Certification for 10th pass Supervisor -
2 In Tata Yes Yes Yes
Programmes for assessment and above High Risk
Steel
Field supervisors without
training
Supervisor
Trainee (To be
New recruits
1- week
Safety-cum-
BTech / BE/
rd
Freshers
a
converted to
High Risk
3 facilitated by
SNTI/JNTVTI
Industrial
Orientation
Any
n
Technical
dor
experienc
Yes Yes Yes Supervisor after
passing
Training
S t a
Diploma ed
evaluation at the
end of
l i d 10+2 and Freshers

6 months)
4
Safety Supervisors
(Freshers)
V a
5 months
above
(with
Science)
or
experienc
ed
Yes Yes Yes
Site Safety
Supervisor
10+2 and >=3 years

Existing Safety above & above Site Safety
5 45 Hours Yes Yes Yes
Supervisors (with at shop Supervisor
Science) floor
10+2 and >=3 years
Safety Supervisors
above & above Site Safety
6 ( Converted 60 Hours Yes Yes Yes
(with at shop Supervisor
Technical)
Science) floor
JNTVTI Programs
3-12 Months Workers Pass
(Pass-outs) Fresher or
(depending 10th pass (After Recruited
7 Fitters/Welders/ experienc Yes Yes Yes
on course and above by Tata Steel
Riggers/Any other ed
curriculum) Vendors)
skills
Fresher or
10th pass
8 JNTVTI Trainees 1 Year experienc Yes Yes Yes VT Pass
and above
ed
Degree/
Depending
Diploma
9 Vocational Trainees on Training Freshers No No No VT Pass
/MBA/MCA/
duration
Others
MANAGEMENT
Annexure – 3A
Safety Criteria for Contractor’s Selection – Low risk job Vendors
Form NO: SAFETY/FORMS/CSM/01 Rev: 04 Effective Date: 1st Feb 2019
(Safety Due-diligence Self-Declaration Format)
(Applicable only for Vendors who are willing to be registered with Tata Steel as a material supplier, outside service
provider, expert or Expert Supervision, consultant and for Vendors who are willing to engage in Low risk work)
Chief Procurement, Tata Steel,
Dear Sir,
I (Name in capital letters) ………………………………………………………. of M/S ……………………………. want to

declare that my organization is not required to involve in any service related to plant operation/ plant maintenance/
construction activity in Tata Steel. My organization will provide only the following service as described below.
rd
Description of work covered by the organization: --------------------------------------------------------------------------------------------
----------
d a
---------------------------------------------------------------------------------------- ---------------------------------------------------------------------
t a n
Further, I am assuring you that Safety of all my employees during execution of the job will be the prime responsibility
d S
of my organization. All employees of my organization including me shall be bound to abide by all Safety & Security
rules of Tata Steel as applicable. All the employees will follow all Safety rules, Standards and norms of Tata Steel
l i
and/or as laid down by the concerned Government department/official from time to time.
a
Description
V
I will ensure following during the tenure of the contracted job at Tata Steel:
Yes Remarks
Safety induction program for employees
System to control issue and use of required PPEs during the job
Provide required PPEs (as approved by Tata Steel) to employees
Conduct risk assessment before starting of any job
Make the employees conversant with steel plant hazards
Report and maintain record of incidents
Signature of the Organization’s Proprietor
Name: Date: Place:
MANAGEMENT
Note: This form is not applicable for vendors who are willing to register in Tata Steel as a service provider in
operation, maintenance & construction and will be required working in high risk core activity at any plant.
Annexure – 3B
Safety Criteria for Contractor’s Selection – High risk service job Vendors
New Service Provider’s Registration Format
(Applicable only for high risk service job providers)
Safety Criteria for New Service Providers
Scoring Criteria (marks will be allotted out of 100)
0 Unacceptable No/Poor- weak safety management system and process, Weak

system of lead indicator identification, reporting and compliance
(Less than 50%)
monitoring. Little awareness. Minimal or No ownership and
rd
commitment.
1 Need improvement
d a
Safety management system & process exists and documented,
(50 to 64%)
t a n
improving trend of Lead Indicators including reporting and
compliance monitoring. The system is implemented at minimum
d S levels: ownership and commitment are visible to some extent
2 Acceptable
a l i H&S Management System existing, documented and updated

regularly. Good system of Lead Indicator identification, reporting
65%) V
(more than or equal to and compliance monitoring. Everyone is involved and high levels
of integration and ownership & commitment are demonstrated
Company Details
Name of the Company
Registered Address
Type of Contract:
Manpower contract Supervision contract Set Apart contract
Transient contract Other services
MANAGEMENT
Guidelines for Registration:
Type of Contract Minimum % required Conditional Registration (if less than 65%)
for Registration
For all Operation, 65 % Validity of this assessment is for 12 months only.

Services, Mining If any order is not received by the vendor in 12 months; re-
& Project Contract assessment will be done for validation. After receiving the
order, competency assessment (Star-rating) to be completed
within six months. The responsibility to get audited is with
the CO. Assessment report is to be logged in ‘ENSAFE’ by
locational Safety Professional.
Other Suppliers Not required to undergo the formal Safety Assessment, but Safety requirements
including statutory requirements as mentioned in the Work Order are to be followed
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Tick(√) the type of work the company is capable of undertaking.
Civil, structural & building

maintenance S t a
Lifting equipment
maintenance and services
Utility services
l i d
Cleaning services
V a Mechanical Maintenance
and services
Electrical maintenance and
services
Instrumentation Transportation and material

Catering services
calibration and testing handling
Waste materials / slag /

Manpower supply Mining related activity
reclaiming & disposal
Lifting, loading, unloading,

Road maintenance Rail maintenance
feeding & packaging
Refractory maintenance /
Fabrication jobs Plant operation
services
Any others, please specify
Safety Related Details
1. What is total manpower strength of your organization?
2. Number of employees_________
MANAGEMENT
3. Number of supervisors & managers _________
4. Number of Safety officers and Safety stewards------------------------
(Attach the list of people in your payroll along with their qualification and experience)
List of the sites where you are working currently:
Requirements:
No. Requirements Criteria Evaluation Multip Maxm Actua Documents

(0-2) lying Weight l Required
Factor ed Score
Score
1 Does your 0: No/poor Safety & 6 12 Policy &

organisation have Health Management Principles,
Safety Management system Safety
Organizationa
System?
1: Inconsistent Safety l structure,
(attach supporting
Management system Systems for
rd
documents)
Legal
2: System & process exist;
consistent Safety
d a Compliance,
Emergency
Management system
t a n Planning,
Operational
d S Control, Asset
Management
2 Do you have prior

a l i
0: No or little prior 5 10 Details of
competency and
experience in the
similar nature of
V experience
1: Experience of working
similar job
done by you
at other
as a sub-contractor but places or
work you want to infrastructure for within Tata
perform? performing the job is not Group.
adequate
Safety dash
2: Experience of board (Lead
performing similar jobs and Lag
with adequate Indicator of
infrastructure with good last three
safety records years), Safety
audit & review
system.
A site visit
may be
planned to
see the
working if
required
MANAGEMENT
3 Do you have the 0: Only semiskilled and 5 10 List of

required skilled, unskilled manpower & employees &
certified & supervisors with less than Supervisors
3 years’ experience with their
experienced man
available qualification &
power and
experience
competent 1: Skilled, certified &
supervisors to experienced man power, Employee
perform the work? qualified supervisors Selection
available procedure
2: Highly skilled, certified List of

& experienced manpower, competent
competent and certified and certified
supervisors / managers & supervisors
Safety supervisors as per Act
available as per job and Rules
requirement
4 Does the company 0: No system exists; no 5 10 A sample

have competency to competency to write SOP Safety plan,
develop a Safety SOP / method
1: Competency to develop statement,
plan, prepare SOP,
Safety plan; SOP / Job Safety
Method statement/ Method statement exists analysis /
HIRA for all types of at minimum level
rd
HIRA, Safe
Operation /Service/ job execution
Project job? 2: Competency to develop
Safety plan; SOP/ Method
d a plan /
t a
identification and riskn
statement exists; hazard
S
assessment can be done
d
5 Does the company
have a procedure
a l i
0: No or weak system
exists for capturing Lead
5 10 Written
procedure &
for reporting and
investigation of all
incident / accident,
V
and Lag Indicators
1: Documented system &

format for
reporting &
incident
procedure exist investigation
injury, property system.
damage, 2: Documented system &
occupational procedure with Some
diseases, unsafe act improvement initiative evidence of
exist; people are trained past reporting
and unsafe
on identification of unsafe of any
condition as part of
practices and incident incident or
their Safety investigation unsafe
management
practice
system?
6 Does the company 0: No or poor system 4 8 Provide

provide exists details about
the training
▪ H&S training for 1: Documented system for programme.
training exists; system to
workers and
identify the PPE Submit
supervisors?
requirement exists but records of
inconsistent in supplying PPEs issued
▪ PPE (IS/EN
and
MANAGEMENT
certified) as per PPE monitoring

job requirement system
2: Documented system for
▪ Certified and training and retraining,
issue & monitoring of PPE
tested tools and
and tools & equipment
equipment
provided
7 Do you have system 0: No formal system for 4 8 Details about

for Safety Safety communication Safety
communication with communicatio
1: Some system exists but n e.g. TBM
your employees like
not consistent; Records
daily Toolbox communication
Meetings / mass documentation system not MoM of Mass
meetings? in place meetings /
Safety
2: Consistent system; communicatio
documentation & review n meetings
system are in place.
Procedure
and plan for
Safety
meeting
ard
8 Do you have Safety 0: No or poor Safety 4 8 Names, years
Managers/Officers organisation / Safety of experience
to ensure statutory Professional
n d and
ta
qualifications
compliance (with
1: Safety staff available of employees
Factory Acts &
Rules) and to
d S
but not fulfilling the
requirement of local govt.
facilitate
implementation of
rule
a l i
Safety Management
System in your
company? (Follow
V
2: Qualified and
experienced safety staff
as per rule requirement is
available
the local
government rule for
numbers)
9 Does the company 0: No system of health 4 8 Some

conduct / get check-up of employees reference
medical check-up of documents
1: System for health
employees as per
check-up is available
statute?
2: Regular health
check-up system with
compliance monitoring
MANAGEMENT
10 How Behavior 0: No evidence of safer 4 8 Procedure &

Safety management work culture initiatives. records for
is deployed to reward and
1: System exists but recognition
develop safer work
inconsistent in
culture by implementation Consequence
management
• Reward & 2: System exists with guideline/
recognition consistency in cardinal rules
implementation and
• Consequence review Evidence of
management Safety
motivational
• Motivational programmes
programme like
Safety quiz,
Safety person of
the month, Safety
suggestions, etc.
11 Do you have system 0: No system exists and 4 8 Last third-

for third party never got audited party audit
assessment system report
for Safety
management? E.g. 1: Documented system
a rd
OHSAS
18001certification
& procedure exists for
n d
or safety audit by
professional agency S a
third party assessment
t
and regularly followed
etc.
l i d
V a
2.It is a OHSAS 18001
certified company
Total Marks obtained
Please √ the appropriate box on the right Not Qualified for Qualified for Registration
Registration
I hereby declare that the information given above with regard to Safety & Health requirement is correct to the best
of my knowledge. The organization would be liable for disciplinary action for any deviation from the given norms,
MANAGEMENT
Signature & Date

Name of the Representative
Designation
Mobile No.
Company Name:
Tel No:
Company’s Email Address:
Address:
Summary of Evaluation:
Good points:
1.
2.
3.
OFIs:
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1.
n d
2.
S t a
3.
l i d
4.
V a
Evaluators: (At least two members of the team must sign below)
Name Personal No. Designation Signature Date
Annexure – 3C
Safety Criteria for Contractor’s Selection – High risk job (Transportation) Vendors
MANAGEMENT
Registration for New Service Provider Format as Transporter
(Applicable only for Transporter- High Risk job)
Safety Scoring Criteria for Transporter’s Selection
Scoring Criteria (marks will be weighted in 100 points)
0 Unacceptable No/Poor- weak safety management system and process, Weak

system of lead indicator identification, reporting and compliance
(Less than 50%) monitoring. Little awareness. Minimal or No ownership and
commitment.
1 Need improvement Safety management system & process exists and documented,
(50 to 64%) improving trend of Lead Indicators including reporting and
compliance monitoring. The system is implemented at minimum
levels: ownership and commitment are visible to some extent
2 Acceptable H&S Management System existing, documented and updated

regularly. Good system of Lead Indicator identification, reporting
(> / = 65%) and compliance monitoring. Everyone is involved and high levels
of integration and ownership & commitment are demonstrated
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Company Details
n d
Name
Registered Address
S t a
l i d
Type of Contract:
V a
Manpower Supervision Set Apart
Transient Other services
Guidelines for Registration:
Type of Contract Minimum % Required Conditional Registration (if less than 65%)
for Registration
For all types of 65 Validity of this assessment is for 12 months only. If any
Transportation order is not received by the vendor in 12 months;
Contract re-assessment will be done for validation. After receiving
the order, competency assessment (Star-rating) is to be
completed within six months. The responsibility to get
audited is with the CO. Assessment report is to be logged
in ‘ENSAFE’ system by locational Safety Professional.
Tick the type of work (√) the company is capable of undertaking.

MANAGEMENT
All types of transportation and material Transportation of finished product (billet, slab,
handling coil, sheet, wire, rod etc.)
Transportation of raw materials from Transportation of supply materials

out locations (coke, coal, iron ore, lime etc.)
Transportation of refractory materials Transportation of granulated slag
Transportation of sand, bricks etc. Transportation of slag, scrap etc.
Others if any (please specify) Transportation of coal tar, petroleum

product, chemicals & gases
General Information:
1) What is total manpower strength of your organization?
Number of employees_________
Number of supervisors & managers _________
Number of Safety officers and Safety stewards____________
(Attach the list of people in your payroll with their qualification and experience)
Number of drivers____________
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2) List the sites where you are currently working:
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3) Please give details of fleet that your organization owns:
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(Attach the list of owned vehicles with type & capacity):
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Safety & Health requirements:
SN Requirements Criteria Evalu Multip Max Actual Documents Required

ation lying Weight score
(0 to factor ed
2) Score
1 Does your 0: No or little prior 5 10 Details of similar job done

organization have experience by you at other places or
prior competency 1: Experience of within Tata Group.
and experience in working as sub-
similar nature of contractor but
Transportation inadequate
work you want to infrastructure for
perform? performing the job A site visit may be
planned to see the
2: Experience of working if required
performing similar
jobs with adequate
infrastructure with
MANAGEMENT
good Safety records

2 Does your 0: Drivers & 5 10 List of drivers &
organization have supervisors with less supervisors with their
experienced, than 3 years’ qualification & experience
certified and experience
trained drivers An interview may be
(with valid driving 1: Drivers & conducted by the line
licence) and supervisors with 3 – manager to check their
supervisors to 6 years’ experience competency level
perform the work? with certification.
2: Drivers, competent
supervisors /
managers & Safety
supervisors available
with more than 6
years’ experience
with certification.
3 Do all vehicles 0: Vehicles not 5 10 Vehicle fitness certificate

undergo regular certified since long from DTO / Ministry of
inspection and Transport
certification for 1. System exists but
road-worthiness not consistent
by District
Transport officer /
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Ministry of 2. 100% Vehicles
Transport? with fitness
certificate, system
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exists and is regularly
monitored
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4 Does the 0: No system of 5 10 Some reference

company conduct employees’ health documents as proof of the
medical check-up, check-up system
or get it done for
its employees as 1: System for health
per statute? check-up is available
but not consistent
2: Regular health
check-up with
compliance
monitoring system in
place
MANAGEMENT
5 Does your 0: No or inconsistent 5 10 Details of the training

organization system program.
provide / arrange
Health & Safety 1: System for training
awareness exists but
training to the inconsistent in
drivers and monitoring the
supervisors? effectiveness &
documentation
2: Documented
system exists for
training and
retraining; system is
regularly monitored
for effectiveness
6 Does your 0: No formal system 5 10 Details about the Safety

organization have for Safety communication e.g. TBM
system for Safety communication records etc.
communication
with your 1: Some system MoM of Mass meeting /
employees like exists but not Safety communication
daily TBM / mass consistent; meeting
meetings? documentation of the
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system not in place Procedure and schedule
for Safety meeting
2: System is fully
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consistent;
documentation &
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place.
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review system are in
7 Does your
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0: No system exists 5 10 Records of PPEs issued
organisation
provide PPE
(IS/EN certified)
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to monitor the PPE
issue and compliance
and of the monitoring
system
as per job 1: System exists to

requirement? monitor the PPE
issue but inconsistent
2: System exists to
monitor the PPE
issue and the
compliance is
regularly monitored
8 Does your 0: System doesn’t 5 10 Supporting Documents

organisation have exist (e.g. vehicle fitness
any system to checklist, frequency of
ensure fit vehicles 1: System exists but self-checking of vehicles)
placement as per
job requirement
MANAGEMENT
and to meet not adequate

Safety norms of
TSL’s 2: System exists and
Transportation adequately monitored
standard? to ensure placement
of fit vehicles as per
TSL requirement
9 Does your 0: No system or 5 10 Procedure for handling

organization have trained crew to emergency situations
capability to handle such
handle situations Driver’s knowledge
emergency (Interview)
situations such as 1. Some system
road accidents exists but not
while effective
transporting?
2.Effective system
exists with trained
crew members
10 Does your 0: No system exists 5 10 Procedure and examples

organisation have and risk assessment of risk assessment of the
the capability to never done routes taken by the driver
carry out risk
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assessment on 1: System exists but
the risks
associated with
not adequate
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each route the
driver takes? 2.Documented
system & procedure
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audit and are
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exist for third party
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regularly followed
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Total Marks
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Please tick (√) the appropriate box on the right Qualified for registration Not qualified for registration
I hereby declare that the information given with regard to Safety & Health requirement is correct to the best of my
knowledge. The organisation would be liable for disciplinary action for any deviation from the given norms.
Signature of the Representative with date
Name
Designation
Mobile No
Name of the Company:
Email Address & Tel No:
MANAGEMENT
Address:
Summary of Evaluation:
Good points:
1.
2.
3.
OFIs:
1.
2.
3.
4.
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Evaluators: (At least two members of the team must sign below)
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Name Personal No.
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Designation Signature Date
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Annexure-4
Job Hazard Analysis Format
Department & Section
Location of job
MANAGEMENT
Job description
Team
Sequence of basic job Potential Hazards Safeguard / Controls to be put Responsibility

steps in place
Required PPE Required Tools & Equipment Required Training Employees with special
skills
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Annexure – 5
Declaration Format for Awarding Contract
Certification of Understanding of Safety Requirement (on contractor’s letter-head)
Reference:
MANAGEMENT
1. Contractor Pre - Award Meeting / Discussions on date …………………
(Attach relevant MoM to this document.)
2. Contractor Safety Plan - Document No:……………………….
3. Tender Enquiry - Document No: ………………..
With reference to above, I hereby declare that Tata Steel’s Safety expectation & consequences for the non -
compliance / violation have been explained to me & my representative and I have fully understood the implications of
the Contract. I hereby declare that we will work to ensure compliance with the Safety requirement according to the Job
Safety plan and adhere to Safety, Health and Environment requirements of the company. I shall take immediate
necessary corrective and preventive actions at site if any Safety related non- compliance /violation is brought to me or
my Supervisor’s notice.
Contracting Partner/s
(1) Name: ……………………………………… Signature………………………………………..
(2) Name: …………………………………………… Signature……………………………………

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Annexure-6
Format for Taking Exemption of Contractor Supervisors for Working in High Risk Jobs
Ref no:
Date:
Attn: Contractor Safety Training (TSJ / TSK / Project / Other locations …………………………………………………..)
MANAGEMENT
Chief Safety:
Sub: Request for exemption of the following contractor’s supervisors and permission for 2-days’ training program for
the Supervisors
Dear Sir,
With reference to the Circular # 13187 of 2nd Jan, 2017, we have internally assessed the competency of following
contractors’ supervisors and recommended them for 2-days’ training and assessment.
No. Name of the Name of the RFID/ Technical & Experience Reason for
organization and Supervisor Safety-pass academic in Tata Steel exemption (any
its Vendor code number qualification (departments special/ unique
of the person worked) expertise he has)
Thanking you.
Yours sincerely,
Chief of the Department

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Name of the Department
Division
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Cc: Head Safety of Division / Location
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Annexure-7
Format for Tool Box Meeting (TBM)
Date________________________________
Location: ___________________________
Department:________________________
PRESENT: Company Supervisor /Line Manager: _____________________________

MANAGEMENT
Safety Representative: _____________________________
Contractor’s Representative: ______________________________
Contract Employees: ______________________________
ITEMS DISCUSSED: (Indicate if not discussed)
1. Safety contact and review of action items from last meeting
2. Items of importance pertaining to General Safety for the total work site:
(Ask employees to mention any incident / near-miss during the past day which may or may not have caused damage to property or
injury to any personnel, either the contractor’s, or any other’s).
3. Items of Safety Interest:

(e.g. Red Stripes, Orange stripes, Green stripes, Safety alert tips for Safety communication, Hazards & Safety conditions which are
applicable to this group’s work area).
4. Standard Operating Procedures (SOP) relevant to this group:
5. Reminders to employees on their personal responsibilities regarding:
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PPE, housekeeping, tools and tackles, electrical equipment condition, six directional hazards, special requirements- e.g.
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permit to work, no-alcohol regulations, safe behavior, importance of team work approach, any hazardous material etc.
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6.
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Safety message handouts/circulars to be shared with contract employees:
7.
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Actions resulting from this meeting and points raised by contract employees and supervisors
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(to be recorded in the format given below)
ITEM ACTION BY WHEN
MANAGEMENT
Signature of Contractor Supervisor/Line Manager ______________________ Date _______________
Note: As TBM is generally conducted every shift, a register for recording the details above should be maintained.
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Annexure 8
Contractor Safety Competency Assessment: “Star Rating System”
Form NO: SAFETY/FORMS/CSM/08 Rev: 05 Effective Date: 1st Nov 2019
Assessment Frequency: Once in two years (within 24 months) for the 4 & 5-Star rated vendors and once in a year
(within 12 months) for 3-Star rated Vendors from the date of the previous assessment.
Assessment reports must be logged in ‘ENSAFE-IT SYSTEM’ by the CA/ CO within 4 days after receiving report from
central safety team. [Refer to DOC. NO.: SAFETY/PROC/CSM/ 01, SAFETY/PROC/CSM/ 02]
NOTE: [(5 Star- 850-1000), (4 Star-750-849), (3 Star-650-749), (2 Star- 550-649), (1 Star- 450- 549), (No Star- Less than 450)]
All the requirements will be evaluated in a scale of 0 to 5 which will be weighted for Star rating score calculation.
MANAGEMENT
CSMS Total Score CSMS Star Rating
Organization Name: Assessment Team:
Contractor Proprietor Team Leader:

Name:
Organization registered Team Member:

address:
TSL representatives (CA/ Date of Assessment

CO /Mentor / Local safety
professional)
Vendor Code Comments by Assessor:
Active work order numbers Work order number 1: Department : CO Name :

with Department
Work order number 2: Department : CO Name :
Audit Location:
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Evaluation Criterion for Star Rating and Safety Performance Evaluation
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0 = Process not yet started/ No system.
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1 = Poor- Weak Safety system and process, weak or no system of Lead Indicator identification, reporting and
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compliance monitoring; little awareness; minimal or no ownership and commitment. (Survival)
2 = Reasonable- Some system & process exist; inconsistent system of Lead Indicator identification, reporting
and compliance monitoring; awareness may be present, but implementation of this aspect is haphazard or not
evident at all. (Reactive stage)
3 = Good- Safety Management system & process exist and documented; improving trend of system of Lead
Indicator identification, reporting and compliance monitoring; system is implemented at the minimum levels;
ownership and commitment visible at some extent. (Dependent stage)
4 = Very Good- H&S Management System is addressed systematically, documented and regularly updated,
reaching the respective targets regularly; good system of Lead Indicator identification, reporting and compliance
monitoring; integration with other activities is at high levels; felt and visible ownership and commitment.
(Independent stage)
5 = Excellent- Can be recognized as a leader in this particular aspect of the H&S Management System;
everyone is involved and high levels of integration and ownership & commitment are demonstrated.; continuous
improvement is evident. (Interdependent stage)
Type of Contract: Risk Parameter: (Risk of job where contractors to be engaged)
MANAGEMENT
Manpower Contract: 1. High Risk: -
Supervision Contract: 2. Low Risk: -
Set apart Contract: 3. Both: -
Transient Contract:
Other Services:
Tick (√) the type of work the company is capable of undertaking.
Civil, Structural & Building Lifting equipment

Utility Services
Maintenance Maintenance and Services
Mechanical Maintenance Electrical Maintenance &

Cleaning Services
and Services Services
Instrumentation Transportation & Material

Catering Services
Calibration & Testing Handling
Reclaiming & disposal of

Waste materials / slag Manpower Supply Mining-related activity
e.tc
ard
Lifting, Loading,
Unloading, Feeding & Road Maintenance Rail Maintenance
Packaging
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Any other
(please specify)
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1. What is total manpower of your organization working in Tata Steel?
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1.1 Number of supervisors and their qualifications (Attach list):
1.2 Number of Certified and skilled employees (Please attach list of names of employees with skill level):
1.3 Number of unskilled employees:
1.4 Number of SSS and their qualifications (Attach list):
2. Total Value of Contract in currency as applicable with Tata Steel:

Example in Rupees: (less than 5 Lacs / 5 to 25 lac/ 25 lac to 1 crore, and above 1 crore If more than 1 crore,
mention exact value ).
3. Name of the departments/locations where you are currently engaged in Tata Steel:
4. Organizational Structure of your company (e.g. MD, GM, Managers etc.):

5. Questions for evaluation: [See table below]
Attributes SN Requirements Evaluation Multiplyi Maximum Actual Audit findings

ng factor Weighted score
(0 to 5) Score
1.1 Safety & Health Management 10 50

System (Policy & Principles,
Safety Manuals, Safety
MANAGEMENT
Organization) (Safety manuals

– (Look for HIRA or JHA
document, Legal compliance
system, Emergency Planning
system, Safety Dashboard,
Safety Audit & Review system,
Operational control, Asset
Management).
1.0 1.2 Procedure for selection and 10 50

Planning deployment of skilled & Certified
of Safety employees, Managers,
System & Supervisors and SSS
Process
1.3 Safety planning process for safe 10 50
execution of jobs. (JHA, Audit
plan, Tools & equipment, Job
execution plan, HSE plan,
Permits required, Method
statement)
1.4 System and processes for 10 50

training on Safety Standard,
Behavioral Safety, Job-specific
Skill development, Emergency
Preparedness & Response for
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employees and supervisors.
1.5 System for two-way

d a 10 50
communication (Top > Bottom>
Top) between contractor
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leadership and their workforce
(Proprietor engagement in Line
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2.1
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walk, Safety meeting etc.).
Capability of Workforce, 10 50
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(Skilled, Certified Competent
Supervisor, Site Safety
Supervisors and manpower
etc.) Verify through site visit and
Interview.
2.2 Conducting Tool box, mass 10 50

meeting regularly and
2.0 leadership engagement
Implement (Contractor proprietor line walk).
ation of (Verify through Records,
Safety Interview & site visit)
System
2.3 Providing & ensuring usage of 10 50
and
standard (IS/EN) and right
process
PPEs while performing the job.
Ensure timely replacements.
(Verify through site visit and
Interview).
2.4 Providing & ensuring safe 10 50

usage of standard, certified and
right tools & tackles,
MANAGEMENT
equipment’s and calibrated

safety gadgets (e.g. Gas
detectors) while performing the
job. (Verify through Records
and Site visit)
2.5 Ensuring a good housekeeping 10 50

free from any slip / trip / fall
hazards at working sites. (Verify
through site visit)
2.6 Self-Safety Initiative / Project by 10 50

contractor for Safety
improvement
3.1 Contractor Safety Audit by the 8 40

contractors' Supervisor and
3.0 SSS-s in the field. (Verify
Checking records)
of Safety
System 3.2 Corrective and preventive 6 30
and action on self-audit report
Procedure specifically on severity potential
s of 4 & 5. (Verify records & site
visit)
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3.3 Compliance to generic and 6 30
specific Safety clauses as per
contract. (Verify through site
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visit and Interview based on
Work order).
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4.1 Reporting, investigation and
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learning of all incident /
accident, health issue.
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4.2
condition V
Near-miss and Unsafe act /
reporting,
investigation and corrective
8 40
action.
4.0
Performan
4.3 Skill-retention, amenities, 8 40
ce
employees’ liability etc. (Verify
Measure:
through records and Interview)
Lead
Indicator 4.4 Campaign e.g. (Safety Quiz, 8 40
Safety Skit etc.) to develop
Safety culture. (Verify through
records and Interview)
4.5 Reward, Recognition and 8 40

Consequence Management
System of the Contractor.
(Verify through records)
5.1 Zero Lost time /serious injury or 0: 60 60 60

permanent disability
>/=1 0
5.0
Performan
MANAGEMENT
ce 5.2 Zero First aid case 0-40 score 40 40

measure:
Lag 1 or more-0
Indicators score
applicable
for the 5.3 Non-Injury Incidents 0-10 score 10 10
Location
(e.g. Property Damage) 1 or more-0
itself
score
(Previous
Financial
5.4 Safety violation of fatality 0 – 20 20 20
Year and
potential of severity 4 & 5 (refer
current >=1 - 0
to Contractor Safety Audit
Financial
system)
Year as on
assessment 5.5 Safety non-compliance Cost 0-20 score 20 20
date) recovery / Penalty imposed /
Job stopped. 1-0 score
5.6 Fatality 0- 0 score 0 0
Fatality – 1
a) Responsible a) - 100 a) - 100
b) Not b) 0 b) 0
Responsible marks marks
1) Self-assessment done by vendor: Yes / No

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2) Verified by CO / Mentor: Yes / no
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3) Report (1 & 2) seen by Third party agency during assessment: Yes / No
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Annexure 9 - Implementation of Safety System and Process
Form NO: SAFETY/FORMS/CSM/09 Rev: 05 Effective Date: 1st Nov 2019
MANAGEMENT
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MANAGEMENT
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MANAGEMENT
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Note- Contract Owner, Contract Administrator, users and department safety Professional should assess every quarter
with positives and opportunities for improvement findings. Average score of every quarter and final third-party agency
scores will be considered during final assessment for star rating. Initially 4 and 5 star rated vendors to be assessed
and further to be extended to star rated 3 vendors also.
Annexure 10
Sub-vendor Engagement Form for High Risk and Low Risk Service Jobs
MANAGEMENT
(This form is to be used by Prime / Main contractor’s organisation in their letter head)
Format for Sub Vendor engagement Request
Ref No.………………………… Date: …………………
The Chief Procurement Officer / Chief Commercial (Engineering & Projects)

Tata Steel Ltd
Location:
Sub: Approval Request for Engagement of Sub-vendor against Work Order No. …………………………dated ………………
[High risk Service job / Low risk service job]
Through: The Chief (Signature & Office seal)
Dear Sir,
This is to bring to your kind attention that Tata Steel Ltd has placed a Work Order on us: No: ……………………………
dt: ……………………. for execution of the following job
………………………………………………………………………………………………………………
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We seek your approval for the engagement of Sub-vendor/ Vendors (registered in Tata Steel) for execution of the job as detailed
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below.
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Tick option A or B as applicable:
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A) M/s ……………………………………………………… Vendor code …………………….. (3-Star qualified) will be deployed as
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sub-vendor for executing the job under their own supervision.
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B) M/s ………………………………………………………Vendor code …………………….. will be deployed as Sub-vendor under
Prime / Main Vendor supervision; Star-rating is not mandatory.
We hereby declare that we shall be solely responsible for compliance of all the terms and conditions of the said order as well as
with various statutory provisions as applicable for the execution of the job through the said sub-vendor to be engaged by us.
Thanking you
Yours sincerely
……………………………………………….. (Prime Vendor with office seal)
Vendor Name:…………………..Designation………………………….
Vendor Name:…………………………Vendor Code:……………………….
For Official Use only
Approval Granted/ Not Granted:
Chief Procurement Officer / Chief Commercial (E&P), Tata Steel Ltd Chief / Head HRM Tata Steel Ltd
Annexure 11
Reward & Recognition Guideline to Contractor’s Supervisors, Contract Company and
MANAGEMENT
Tata Steel Contract Administrator (CA) & Contract Owner (CO).
Reward and Recognition Guidelines for Contractor Supervisors at AIC level (Frequency: Quarterly)
No. Attribute KPI Criteria for Marking Score Remarks

No of Audits/month
//(Marks)
1 Compliance with weekly Site Severity Audit No of Audits 4 & above //(20 marks)
schedule 3 // (15)
(4 Audits per month) 2 //(10)
1 // (5)
2 Near-miss capturing and sharing with contractor No of Near- 5 & above // (10 marks)
employees misses 3 to 4 // (7)
1 to 2 // (4)
No reporting // (0)
3 Preparation of JHA for jobs under his supervision % Compliance 100-90% (20 marks)
by considering hazards and Risk Assessment 89 -70% (15)
69- 50% (10)
49-30% (5)
< 30% (0)
ard
4 Involvement in training the crew members on SOP % Compliance 100-90% (20 marks)
/ SWP, deployment of Safety Standards and SOP 89 -70% (15)
/ SWP at site to ensure safe execution of the job
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49-30%
(10)
(5)
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< 30% (0)
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5 Conducting TBMs every day and discussing
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Number of TBM 15
10 -14
(15 marks)
(10)
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specific job hazards and risk mitigation for the day / Month
6 Organising monthly Mass Meetings along with Number of

<9
1
(5)
(5 marks)
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Contract owner of TSL and the Vendor (Minimum Meeting
1 meeting per month)
No meeting (0 )
7 Incident at Supervisor’s site (First Aid, LTI & Numbers /Month No incident - (10 marks)
Dangerous Occurrence) Incident at site -No Reward
[Gradation of Supervisors: A grade ::> 85 marks ; B grade :: 60 to 85 marks; C grade :: < 60 marks]
Reward and Recognition Guidelines for Contract Company at DIC level (Frequency : Quarterly)
MANAGEMENT
S no Attribute Scoring Criteria Score Remarks
1 Formation of cross-functional team to reward and recognize the Vendors at DIC level; the following points are to
be considered by the team for nominating the Best Vendor
1.1 5-Star :: 40 marks

4-Star :: 30
Status of Vendor’s Star rating 3-Star :: 20
< 3-Star :: 0
1.2 If Yes - 10 marks

Vendor’s OHSAS certification No- 0
1.3
90 - 100% - 50 marks
89 - 70 % - 40
Compliance with Annexure#9 (Monthly Safety Performance
69 - 50 % - 30
evaluation) as per CSM 49 - 30 % - 10
< 30% - 0
[Gradation of the Contract Company: A grade: More than 85:%; B grade: 60 to 85%; C grade: < 60 %]
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Reward and Recognition guide lines for CA & CO (Frequency : Quarterly)
MANAGEMENT
1.Methodology : Reward and Recognition system for Officers as per HRM policy (Steel Icons ) at AIC / DIC level
2.Criteria for Reward and Recognition should be based on engagement of CA & CO in deployment of CSM standard
S.no Attribute NO Yes Criteria: Marks Remarks

Engagement (%)/
Marks
1 Engagement in Pre-bid, Pre-Award & Pre-work meeting >(85%) / 10

to ensure safe execution of job by Vendor
(70-84%) / 8
2 Provision of generic & specific Safety requirements while
preparing the job requirement (55-69%) / 6
3 Ensuring minimum 3-Star rated Vendors’ deployment

(40-54%)/ 4
4 Compliance with SOP and effective Safety Standard
deployment at contractor’s site
5 Monthly evaluation and yearly Star-rating assessment of (25 -39 %) / 2

Vendors with him
6 Engagement with Proprietors and Supervisors to bridge

the gaps revealed in Audits (< 25%) / 0
7 Engagement in contractor’s TBM & Mass Meeting

(minimum 1 per month)
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9 S t a
Engaging Vendors in Line Walks (minimum 1 per month)
Auditing contractor’s sites to ensure compliance with
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10
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Safety incidents at site (No reward for any incident)
Total Marks
[Gradation of CA & CO: A grade–more than 85 marks; B grade -- 60 to 85 marks; C grade -- < 60 marks]
Sno Reward & Proposed By Forum Type of Appreciation Frequency

Recognitions
for
MANAGEMENT
1 Contractor’s Any Line AIC Appreciation Certificate and token gift Quarterly
Supervisors Manager (as defined by Departmental Head)
2 Vendors Chief / Head DIC Appreciation Quarterly

Certificate
3 CA & CO Chief DIC Officers- As per HRM policy Quarterly

(Steel Icon)
Supervisors – “SHABASHI” Award
Reward and Recognition guide lines for Contractor Workers (Frequency : Monthly)
A. Criteria for Recognition of best contractor Workers on the Spot
1. During Line walks and Safety audits by TSL Senior Leaders, CA., CO to be interacted with Contractor workers
and to tag (Recognition) best Contractor Worker based on their knowledge
2. Information to be given to the department ,so that they may decide best contractor worker in specified criteria
B. Criteria for Reward “Contractor Workers” in Contractors AIC / Sumilan & other Safety function at
dept/division level
S. No.
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Attribute KPI
d
tan
1. Compliance in reporting near miss / safety violation to line supervisor or site safety No of Near
supervisor or Contract owner Miss reported
2.
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Compliance in raising issues concerns related to unsafe condition and sharing information
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about correcting others employees’ unsafe behaviors in tool box meeting & mass meeting.
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No of UA /
UC raised
3.
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Compliance for maintaining good housekeeping at site and demonstrating positive & safe
behavior
Yes / No
4. Participating in safety quiz & campaign and winning competition No of times

participated
5. Contribution in safety improvement project and in improving safety performance of No of

organization improvements
6. Under gone Safety certification Yes / No
7. Attendance record found good / Work discipline at work site Yes / No
Note: Type of appreciation / Gift for reward & recognition to be decided at local level by HOD of dept/ division
Annexure :12
Contractor Safety Audit Form
MANAGEMENT
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Annexure :13
Format for Exemption or Exception on CSM Standard

MANAGEMENT
Date: Division: Serial number:
(For Office Use-Safety)

Department: Section:
1. Brief description of Work:
2. Exception required from CSM standard clause (type of exception) and reason:
3. Nature of Exception [ ] One time or repetitive [ ]
4. From To
5. Safeguards for mitigation of Hazards:
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(Requested by: Line Manager)
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Chief Safety:
Final Approval:
(VICE President, Safety, Health& Sustainability) (Chairman Apex CSM Subcommittee)
(Form to be put up along with a formal letter through internal communication format to Apex Contractor Safety Management
Subcommittee Chairman)
Annexure 14
Procedure on Contractor competency assessment
MANAGEMENT
DOCUMENT: PROCEDURE DOC. NO.: SAFETY/PROC/CSM/ 01
DIVISION: Safety, Health & Sustainability REV. NO.: 02
DEPARTMENT: Safety (India & SEA) EFFECTIVE DATE: 01/02/2019
SECTION: All SHEET: 81 of 3

TITLE: Contractor Competency assessment ‘Star rating system’ of High -Risk job service providers &
transporters.
1.0 Purpose: This Procedure defines the process of contractor competency assessment ‘star rating system’ of
High -Risk job service providers and Transporters on 1000 marks scale.
2.0 Reference: SS/GEN-54 Contractor Safety Management Standard.
3.0 Objectives:
1) To provide a systematic approach for safety competency assessment of vendors on the scale of 1000
marks.
2) To provide a systematic approach for Surveillance assessment & Re-assessment of safety competency
assessment of vendors.
management systems.
a rd
3) Identifying the positives and gaps during the assessment and helping contractors to improve safety
4.0
d
Applicability: This procedure is applicable for all business unit of Tata steel India operation.
n
5.0
t a
Distribution: Through GDCS: All Members of Apex Contractor Safety Management Sub Committee, all the
divisions and profit centers
S
6.0 Annexure:1
l i d
V a
CSM Star rating assessment key findings and feedback form
7.0 Responsibility:
I. Planning and facilitating surveillance and Re-assessments of contractor competency assessment

shall be done by Central CSM safety team excluding TSK.
II. Coordination with third party agency coordinator, assessors, Contract Owners (TSL employees) and
locational TSL safety professionals for execution of assessment process shall be done by central
CSM safety team.
III. Self-assessment to be conducted by contractor and to be verified by Contract Owner prior to request
third party agency for assessment.
IV. Facilitating Audit Process, hand holding and training shall be done by contract Owner(CO) with the
help of locational safety professional of Tata Steel.
MANAGEMENT
8.0 PROCEDURE:
1. Assessment planning & Communication:
➢ Taking reference from safety IT system (Ensafe) and customer request, Central CSM safety
team shall prepare the audit plan in advance for all high-risk service providers
and Transporters whose assessment is due.
➢ Intimation to CO & locational safety professional and syndicating audit plan.
➢ Coordination with audit coordinator of third party agency.
➢ Communication of final assessment schedule to respective Contract Owner(CO), Vendor,
coordinator of third party agency & locational safety professionals through email.
➢ Sharing of final assessment plan with assessors by coordinator of third party agency.
2. Assessment team and central CSM safety team assignment:
➢ Deployment of assessors by coordinator of third party agency.

➢ Facilitation of all relevant CSM check list to assessors by central CSM safety team.
➢ Submission of lag indicators data of specific vendors assessment planed (By taking reference
to IT system) to assessors by central CSM safety team.
3. Executing the surveillance/Re-assessment:
➢ Actual assessment at respective location by third party agency.

➢ Verification of self-assessment report of vendor by third party agency.
➢ Ensure presence of CA/CO is must for conducting assessment by Third party agency
➢ Document verification by auditors as per check list.
➢ Collection of findings (Good observations & Non-conformity) based on documentary
evidences.
➢
➢
a rd
Evidence collection/validation of facts during field verification.
Cross verification of documentary evidence with Vendor proprietor/ CA/CO and vendor
➢
employees through interaction.
n d
S t a
Discuss & update about audit findings with assesse during assessment process.
l i d
4. Preparation of assessment report:
➢
V a
Before preparing assessment reports by assessors, lag indicators data shall be verified as
per inputs given by central CSM Safety team.
➢ Updating lag indicators in report as per record of central safety CSM team.
➢ Interim feedback in the prescribed format (Annexure#1) to respective CO and vendor at the
end of assessment.
➢ Counter sign on feedback form by assessors & assesse after completing the assessment.
➢ Inclusion of signed copy of feedback form in final assessment report.
5.Assessment report submission in system:
➢ Assessors shall prepare and to submit final assessment report to third party agency
coordinator within 2 days from date of assessment.
➢ Third party agency coordinator to check, to be verified the assessment report and to be sent
to CSM central safety team within 2 days after receiving the report from the assessors.
➢ Verification of (lead and lag indicators) report by central CSM safety team or authorized
persons as per CSMS standard and sending the final report to CO / Department safety
professional in PDF form within 5 days after receiving the report from third party agency.
➢ Contract owner to log assessment report in ENSAFE within 4 days after receiving report from
central CSM safety team
➢ Final submission of assessment report to be completed by central safety team or authorized
persons after verification within 2 days after logging the report in ENSAFE by Contract Owner
.
➢ Follow-up with CO for logging report in IT system (Ensafe system)
MANAGEMENT
6. Record retention:
➢ Records will be maintained by ITS team in ENSAFE
7. Validation of Safety Assessments conducted by third party:
➢ Cross-functional team formation by central CSM team.

➢ Verification of 4 & 5 Star rated vendors safety assessments by CFT.
➢ Feedback on assessment learnings in Apex CSM Committee.
Annexure #1
CSM Star rating assessment key findings and feedback form
(A) Key Audit findings:

1.
2.
3.
4.
5.
rd
(B) Feedback by CO (TSL employee) and Vendor :
a) Are the auditors following Scope of assessment?
Ans: Yes / No
d a
b) Behavior of Auditor?
Ans: Good / Satisfactory
t a n
Ans: Yes / no
d S
c) Field visit conducted by the Auditor?
l i
d) Have you understood Auditor’s inputs?
Ans: Yes / No
a
V
e) Any suggestion on assessment process of auditors?
Ans:
(C) Contract Owner (TSL employee - Name & signature):
Email id Mobile number:
(D) Vendor code: Organization name:
Email id Mobile number:

( E ) Name of the person and signature:
Assessor Name and signature:

4.Audit Date ………………………………Time …………………Location ……………………………
PREPARED BY APPROVED BY
Name Mr. T V S Prasad Mr. Sanjay Mishra
Designation Sr. Manager Safety (Contractor)-TSJ Head Safety -TSJ
Date & Signature 16.12.2018 16.12.2018
MANAGEMENT
DOCUMENT: PROCEDURE DOC. NO : SAFETY/PROC/CSM/ 02
DEPARTMENT: Safety ( India & SEA) EFFECTIVE DATE: 01/02/2019
SECTION: Contractor Safety Management SHEET 1 of 5
TITLE: Safety Competency Assessment “Star-rating system” of High-risk Job contractors – Location wise
1 Purpose The purpose of this Procedure is to establish the process of Contractor Competency
Assessment (Star rating system) of all High-Risk job Service Providers (Vendors/
Contractors) location wise.
2 Scope High-risk job Service Vendors

as per CSM Safety Standard SS/GEN-54 (Annexure #8)
3 Definitions CSM: Contractor Safety Management, CA: Contract Administrator, CO: Contract Owner
(TSL person), RFQ: Request For Quotation
4 Reference Key policy decision of Apex Contractor Safety Management Sub-committee meeting.
a rd
“Contractor Competency Assessment (Star rating system) frequency 12 months for 3 star
rated vendor and 24 months for 4 &5 star rated vendors from previous assessment date
d
for High risk job service providers”.
n
5 Procedure
S t a
l i d
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PREPARED BY APPROVED BY
Name TVS. Prasad Vilas N Gaikwad
Designation Sr. Manager, Contractor Safety Chief Safety I &SEA
Signature with date 05.02.18 05.02.18
S. No Action Responsibility Target
MANAGEMENT
5.1 Contractor Competency Assessment (Star-rating system) is a CA / CO As per

mandatory requirement for all High-risk job service providers to specified
assess their Safety management system and deployment at shop frequency
floor. Assessment will be done by a third-party agency (ex: DNV –
GL, BVQI, IRQS etc.). A minimum Star-rating of 3 is required for
floating new RFQs to High risk job service providers. Following
score bands will apply:
0 Star: < 450 3 Star: 650 to 749

1 Star: 450 to 549 4 Star: 750 to 849
2 Star: 550 to 649 5 Star: 850 to 1000
5.2 An IT-based system will ensure RFQs to be sent to competent Procurement For all High-
Vendors (3-Star & above service-providers) only. Frequency for and ITS risk job
Contractor Competency Assessment for High risk job service
providers are:
a) For 3-Star rated service providers - within 12 months from the

previous assessment date
b) For 4- & 5-Star rated service providers – within 24 months from
the previous assessment date
These ratings will be valid for a specified location.

Separate safety assessment to be done (through New vendor
registration process on 100 marks scale ) for another location, even
if the same Vendor is to be deployed
a rd
5.3
n d
As suggested by SEJ committee for safety assessment charges, Safety As and when
S t a
funds available in ‘Cost Recovery Account’ (penalty from contractors
for Safety violation) to be used against respective location. Central
CSM team and TSK Safety team will prepare the process and put
required
l
up for further discussion
i d
5.4
V a
Location-wise deep check assessments are to be done by cross-
functional team (Locational Apex CSM members, Contractor
Divisional Apex
CSM members,
As per
requirement
CSCNT members, other department or sectional CA / CO and CSCNT-
Safety Professionals). Locational cross-functional teams are to visit members and
the contractor’s LTI sites, serious incident sites for assessment of Safety
robustness of implementation of their Safety Management System Professionals
as per Contractor Competency Assessment (Star-rating) system,
even though a valid Star-rating exists. If serious gaps are found,
then full Star-rating assessment is to be carried out irrespective of
continued validity of earlier Star-rating.
5.5 Workshops are to be organised in different locations for improving Divisional Every month
competency of service providers and supervisors for improving their representative
Star-rating score to 4 and 5. of Apex
Contractor
Note: CA/ CO engagement with Vendor is to be ensured for Safety
understanding the gaps from the previous assessment report along Management
with the action plans to fill those gaps to sustain existing the Star- Sub-committee
rating &/or to achieve 4 & 5 Star-rating; through organizing / Safety team/
workshops. Locational Capability Development representative as CSCNT / CA/
well as the CSCNT members are to play key role for improving
MANAGEMENT
competency of contractor supervisors and skill development of CO

contractor workers.
5.6 Location-specific CA or CO or Mentor should be engaged during the CA/ CO / Every

Contractor Competency Assessment. This will help in understanding Mentor and assessment
the strengths and gaps of the service providers & then help in Locational
improving their Safety Management Systems. Locational Safety Safety
Professionals should be included to ensure quality assurance of the Professionals
assessment process,
Locations in India defined for considering Contractor Competency Assessment Score
S. No Locations S. No Locations
1 TSJ & CRM – Bara and Tubes division 7 FAMD (Sukinda,Bamnipal, FAMD Joda &
Gomardi)
2 TGS
8 OMQ (Noamundi, Khondbond & Joda)
3 Kharagpur, Bearings division
9 HMC, Haldia
4 TSK
rd
10 Tarapur (Global Wires & CRC West)
5 Jharia
d a 11 KOLKATA
6 West Bokaro
t a n 12 Gopalpur
d S 13 Indore
a l i
V
Note1: For Locations in South East Asia; as specified by NatSteel & TSTH.
Note 2: At Joda location, High Risk service job providers working in FAMD and OMQ divisions should be considered
as one location for safety Star rating assessment purpose as a geographical orientation.
MANAGEMENT
Process flow Diagram of Contractor Competency Assessment
Assessment is to be completed before

the date of the next assessment; e.g.
if the last audit was done on January
Self-assessment by vendor, Verification by 2017, then the annual assessment is to
CA/CO / Mentor be completed by January 2018, for 3-
On CSM Star-rating Star rated vendors and Jan ‘19 for 4 &
5-Star rated vendors
(Within a year for 3-Star rated Vendor)
(Within every two years for 4- & 5- Star rated vendor)
Note 1: Star-rating score valid for a

single location only
E.g. If Vendor ‘A’ achieved 3-Star, or
No higher rating at TSJ & CRM Bara, then
>=3-Star rating the rating is valid for TSJ & CRM Bara
(>=650 marks) only.
Yes Note 2: Same Vendor working in

different locations
E.g. If Vendor ‘A’ achieved 3-Star, or
Assessment by third party or Expert / Central higher rating at one location (TSJ &
Safety at Locational level & logging report in CRM Bara), wants to perform the job in
the ‘ENSAFE’ system by CO another location (TSK) also, then the
vendor has to achieve 3-Star or above
at both the locations.
For eligibility to get new RFQ for
another location, the Vendor must
rd
No score 65% marks in the other location
>=3-Star rating
(>=650 marks)
d a as per the new Vendor registration
process. After getting the order, the
t a n Yes
Vendor must achieve minimum 3-Star
rating within Six months.
S Note 3: Vendors, who fail to achieve
lid
Verification and submission By the minimum Star-rating of 3 in
Authorised Safety Professionals surveillance assessment, may be re-
Va
In IT system assessed within3 months. Contract will
be terminated for 1 year if not achieving
star rating 3 during re -assessment.
No
Note 4: Safety assessment process
>=3-Star rating for new Vendor registration is to be
(>=650 marks) followed for Vendors not having any
active site. Validity of this assessment
Yes for 12 months only by considering
assessment date.
Eligible for new RFQ
MANAGEMENT
DOCUMENT: PROCEDURE DOC. NO.: SAFETY/PROC/CSM/ 03
DEPARTMENT: Safety (India & SEA) EFFECTIVE DATE: 16/12/2018
SECTION: Contractor Safety Management SHEET: 88 of 2

TITLE: Safety Criteria for Contractor’s Selection – High risk service job Vendors
(New Service Provider’s Registration on 100 marks)
1.0 Purpose: This Procedure defines the selection process of New High-Risk job service providers and
Transporters. This procedure also applicable for long gap vendors and experts.
2.0 Reference: SS/GEN-54 Contractor Safety Management Standard.
3.0 Objectives: To identify contractors who are compatible with TSL’s Safety policy and principles
4.0 Applicability: This procedure is applicable for all business unit of Tata steel India operation.
5.0 Distribution: Through GDCS: All Members of Apex Contractor Safety Management Sub Committee, all the
divisions and profit centers.
a rd
6.0 Responsibility:
n d
V.
t a
Planning & scheduling of safety competency assessment of vendor on 100 marks criteria shall be done
S
by Apex CSM member / CNT member of division / Location, Procurement / Project Procurement / Apex
VI.
l d
CSM convener, Safety professional of division/ location as applicable.
i
Formation of team members for safety competency assessment & intimation to respective members
V a
about assessment schedule shall be done by Apex CSM member / CNT member of division / Location,
Procurement / Project Procurement / Apex CSM convener, Safety professional of division/ location as
applicable
VII. Safety competency assessment on New vendor registration process (on 100 marks scale) shall be done
by Screening team formed by CNT member, safety professional of division / location, or Apex CSM
convener, as applicable
VIII. Preparation of assessment report & uploading in Ensafe System shall be done by Locational safety
professional of division or Central CSM team as applicable
IX. Minimum two persons signature required on assessment report (Safety and Line manager or
Procurement person)
X. Verify the draft assessment ID and uploading the assessment repot in Ensafe shall be done by
respective responsible divisional safety professional / Central CSM team member
8.0 Procedure:
1. Planning & scheduling of safety competency assessment of vendor on 100 marks criteria.
• Follow the CSM guideline for planning safety competency assessment of
➢ Any new vendor registration process for High risk job service providers and / Transporters
➢ Vendor not having active site, long gap from previous High -risk service job and interested to start High -
risk service job after completion of termination period shall be assessed on this format as per CSMS
standard
MANAGEMENT
➢ Expert High-risk service job vendors performing the job once in a year or once in two years (ex: BHEL,
Siemens, Turbo machinery services etc..). Experts list to be syndicated by divisions with central CSM
safety team and Procurement.
2. Formation of team members for safety competency assessment & intimation to respective
members about assessment schedule
➢ Based on the request / requirements screening team to be formed for safety competency assessment of
vendor following the CSM guideline.
➢ In case of request for safety competency assessment is initiated through any department then team to
be formed by respective CNT members & Safety professional of division / location and intimation to be
given to procurement and respective vendor representative about schedule & venue of safety
competency assessment of vendor.
➢ In case of request for safety competency assessment is initiated through Procurement then screening
team to be formed by Convener of Apex CSM member and intimation to be given to procurement about
schedule & venue of safety competency assessment of vendor. Procurement team Member will give
intimation to vendor representative about assessment schedule
3. Safety competency assessment on 100 marks criteria

• Use format as applicable
1. For High risk service job vendors:

2. For high Risk job (Transportation) vendors:
➢
➢
Follow assessment schedule,
a rd
Start assessment process with formal introduction between team members from assessor & assesses.
➢
d
Discuss about assessment requirements following the format & Verify relevant documents as produced
n
by vendor representative during the process of assessment.
➢
t a
Evaluate the score following assessment criteria based on the documents evidence & interaction done
S
with assesse members present during the process of assessment.
➢
assessment process.
l i d
Document the findings mentioning positive points & OFI with reference documents evidenced during the
➢
a
Provide feedback to vendor representative (assesse team members) about evaluation score & summary
V
of audit findings
4. Preparation of assessment report & uploading in Ensafe System

➢ Prepare final assessment report & upload it in Ensafe system
➢ PDF attachment of assessment report to be send to Procurement for information & initiating further
process.
5. Verification of draft assessment report and upload in Ensafe.
➢ Verify the draft assessment ID created after uploading of assessment report by respective responsible
safety professional / Central CSM team member.
➢ Check draft assessment ID for evaluation score, audit findings, date & pdf attachment etc.
➢ Submit the assessment ID in case everything found ok during verification otherwise intimate the
respective member for corrective action before final submission of report in Ensafe.
➢ In case of new vendor registration, Procurement will intimate to Central CSM team about vendor code
allocated to new vendor, then only Assessment ID will be submitted by Central CSM team.
Annexure -15
Contractor’s Consequence management guide lines
MANAGEMENT
Sno Attributes on Non-compliance to Action Execution by

safety standards
1 Lifesaving rules: a) Contractor’s employees will HOD/ Chief to write to
1a) Unwanted and unauthorized not be allowed inside the plant. Chief Security &Chief
movement in the plant into Safety
restricted or hazardous areas where b) Blocking RFID of Contractor
they have no legitimate reason to employee
be Present
• 1a,1b & 1d for 7days
1b) Use of mobile phone in areas • 1c
where the use is prohibited 1st time 15 days
Specific to departments 2nd time 30 days
3rd time Permanent block
1c) Driving or Working under the
influence of alcohol inside the
plant
1d) Any other site-specific Fatality

/ Serious injury potential unsafe act
/ Behavior notified by the Division
rd
/ Profit Centre / Project Site etc
2
Work Place safety
d a
Non-compliances of Road safety / a) Cost of Rs. 25,000/- (Rupees
Twenty-five thousand only) or
HOD/ Chief to
write to Chief
2a) Major Road Safety/Work

t a n actual cost incurred by Tata
Steel for damage caused if any,
Procurement officer
&Chief (F&A)
Place Safety
d S whichever is higher, will be
a l i recovered for every such non-

compliance
V b) Vehicle gate pass to be seized

and vehicle to be banned for 3
days to 30 days based on
severity.
c) Blocking of RFID for 7 days
as applicable
2b) Minor Road Safety/Work a) Cost of Rs.1000/- for PPE HOD/ Chief to
Place Safety non-compliances like Safety write to Chief
helmet, safety shoe, safety Procurement officer
goggles, florescent jacket and &Chief (F&A)
other specific to the site.
b) Cost of Rs. 10,000/- for non-
compliances like High speed,
Wrong Parking on road, not
putting proper barricades around
break-down vehicle etc.
c) Any other violations not
covered in Major non-
compliance to be treated in
Minor Road safety/work place
MANAGEMENT
violations
3 Non-compliances of safety 1) If total Order Value against

standard resulting in Fatality and the particular vendor code is
the Responsibility fixed on the up to 10 Cr.
contractor. a) Suspension for a minimum
period of 12 Months *(Block
Code 08) – Both main &
registered sub-contractor.
b) If there is no RFQ within
suspension period of the Main &
registered sub-contractor then
the next RFQ following the
fatality incident will not be given
to the main & sub-contractor.
c) 50% of the annuity value will
be deducted from the vendor
whose workman has met with
the accident for monthly
payment to victim family under
rd
“SURAKSHA” scheme of Tata
a
Steel.
d
tan
2) If total Order Value against
the particular vendor code is
d S more than 10 Cr.
a l i a) A strong letter to the Top

executive of the Contractor to
V submit Corrective & Preventive

actions to prevent fatality.
OR (Subject to Management
decision)
Suspension for a minimum
period of 12 Months *(Block
Code 08) – Both main &
registered sub-contractor.
b) Presentation of incident with
safety improvement plan by the
contractor top executive to the
Tata Steel top executive.
c) 50% of the annuity value will
be deducted from the vendor
whose workman has met with
the accident for monthly
payment to victim family under
“SURAKSHA” scheme of Tata
Steel
*(Block No new Request for Quotation (RFQ), Change Order, Purchase Order (PO), Delivery Order
MANAGEMENT
Code 08 and Work Order (WO) for a defined period. Other existing Purchase Orders and Works
Suspension) orders will continue
Annexure – 1a
Sl No. Life Saving Rule Unsafe Acts / Behavior

1a Unwanted a. Sleeping / taking rest near the gas drip pot & water seal.
/Unauthorized b. Crossing the rail tracks at undesignated place of rail tracks.
movement inside c. Unauthorized entry & movement in rail track area
the plant d. Unnecessary roaming at place away from his designated
working area (authorized by superiors as per work order /
nearby amenities)
e. Overstaying/doing some work for their personal benefit in the
plant.
f. Person not following the designated path (foot over bridge,
designated pathway)
g. Using short cut through hazardous area.
h. Working near running conveyor belt without Work Permit /
positive isolation / authorization & supervision.
i. Person found near Hot Metal / Slag, Corrosive Chemicals etc
a rd
without Work Permit / authorization & supervision
j. climbing on trees
d
k. Without job/found idle inside works
n
S t a
l. Working at site after returning the work permit clearance
m. Person not using the designated place provided for food and rest
1b Use of mobile
l i d
The person using mobile phone during following operation / activities
phone in areas
V
where the use is a a. EOT, Mobile Crane operation, Using Drilling machine,
Operating Grinding machine, Driving Tippler
prohibited b. Operating / movement near Stacker / Reclaimer
c. Walking / working near running Conveyor / Belt operation
d. Loco Operation
e. In hazardous material storage area like LPG, Petrol, propane,
etc
f. Project site
g. Driving vehicle
h. Walking on the Zebra Crossing / parking area
i. Listening to music on mobile phone using ear phone when not
in authorized rest area
j. Any other site-specific activity / operation notified by the
Division / Profit center
1c Driving or a. Contractor’s / Transporter’s/ Supplier’s employee working or

Working under the moving in alcoholic condition inside the plants
influence of b. Driving vehicle in alcoholic condition inside the premises
alcohol inside the c. Possession of alcohol or banned drugs
plant
MANAGEMENT
1d Any other site- a. Contractor’s/ Transporter’s/ Supplier’s employee found not

specific Fatality / following specific to site or Division wise safety norms notified
Serious injury
potential unsafe
act / behavior
notified by the
Division / Profit
Centre / Project
Site etc
2 Non-compliances Road Safety (Major):
of Road safety / ▪ Vehicle dashing to any person or vehicle
Work Place safety ▪ Sitting in material body or in side cabin without proper
permission
▪ Upkeep of vehicles and maintaining safety features of vehicles
like ROPD, SUPD, fail safe break, three piece mirror, rear view
camera, wiper etc..
▪ Wrong over taking
▪ Vehicle moving in restricted road or wrong direction in one
way
▪ Vehicle forcibly entering the manned or un manned level
crossing despite signals
▪ Heavy vehicle movement in non-specified time
rd
▪ Driving without valid driving license
▪ Repeated road safety violations (3 times and more within 12
months)
d a
t a n
▪ Driver absconding after any road incident
▪ Any spillage on the road leading to potential of major hazard
d S
▪ Crawler crane movement on road without permission
a l i ▪ Any major noncompliance identified during Road/Rail Safety

audit by safety professionals / line managers
V Work place Safety (Major):

a. All contractor persons must have valid RFID/ safety training
card as applicable
▪ issued by TSL or
▪ institutions authorized by TSL (Gas safety,
working at height, mobile equipment/ crane
operation etc.)
b. Work site not in order during the job or after completion
c. Working with different vendor without authorization from
parent vendor and TSL.
d. Working without work permit clearance from authorized
persons
e. Starting the work without putting the isolation lock in isolation
box for applicable jobs.
f. Starting of job without approved SOPs, SWP, six directional
hazard identifications
g. Not complying to SOP / SWP
h. Not attending the First Aid station after (within 2 Hrs) after the
MANAGEMENT
injury
i. Using welding machine without ELCB, without Wes guard in
confined space, humid or wet area
j. Gas cutting and welding on upper platform without proper
provision for preventing spatters in other platforms.
k. Using damaged hoses / cables / pressure regulators during gas
cutting and welding
l. In-adequate measures for fire prevention
m. Stacking of material in unsafe manner at storage area/working
area
n. Using chain block without being inspected through authorized
agency/TSL
o. Working at height without using double harness safety belt
p. Leaving loose materials and equipment’s at the site after
completion of the job
q. Not providing safety watcher for confined space job and not
recording list of entrants, gas readings etc.
r. Working in gas hazardous area without calibrated CO detector
s. Working in gas hazardous area having above specified
permissible limit of gases
t. Working beyond specified working hours without information
to concern department
rd
u. Violating general guidelines of standard tools & tackles
v.
a
Any major noncompliance identified during contractor audit on
d
road or workplace
t a n
d S
a l i
V
Annexure -16
Undertaking Format from Vendors
MANAGEMENT
TO,
GM / EIC / Chief / Head,
Department:
Division:
Location:
Approval (Signature & office seal):
Through Procurement:
Ref:
Date:
Undertaking for Vendor with same set up, multiple vendor codes, same nature of job at same Location
This is to certify that, M/s. …………………………………………………………………. is providing services to

Tata Steel, at location……………………………………………………with following multiple vendor codes and
codes.
a rd
we are declaring that the management, systems / processes are one and the same for all the vendor
n d
Vendor code1:
Vendor code2: S t a
l i d
Vendor code3:
Vendor code4: V a
Thanking you
Yours sincerely
Vendor Name:…………………………………Designation………………………….
(office seal)
Annexure -17
Undertaking on deployment of 3 Star and above vendors for High Risk jobs
MANAGEMENT
The Chairman, Apex Contractor Safety Management Sub Committee,
TSL I & SEA.
Ref:
Date:
This is to certify that at…………………. Division, in ……………………………………………… Department,

we are following Contractor Safety Management Standard guide lines.
1.High Risk service jobs performing by 3 Star &above vendors - Yes / No
2.Following High Risk jobs not identified due to understanding gaps and will ensure to follow CSM guide
lines immediately. Jobs list attached in Annexure.
Thanking you
Yours sincerely
a rd
n d
GM/EIC/CHIEF
S t a
l i d
(office seal)
V a
Annexure
List of High-Risk jobs
S.no Nature of jobs Job performing by Vendor Proposing date for CSM Star Remarks
code rating assessment
(Name of vendor)
MANAGEMENT
a rd
n d
S t a
l i d
V a
Annexure 18
MANAGEMENT
Format for verification of vendor details for performing High Risk job / Low Risk job
Date: …
Through: Contract Administrator/Contract Owner/Procurement
Location:
Dear Sir,
We are registered vendor with Tata Steel and working with / worked in ………………………………………. department
from ………………………….to …………………… as a High-Risk job / Low Risk job / Supplier with following details.
Requesting you to verify the details and provide an opportunity for performing High Risk job / Low Risk job.
Vendor Name ……………………………………………………. Vendor Code ………………….
Work order no……………………………From ………………… To…………………High Risk job / Low Risk job / Supplier
Work order no ……………………………From ………………… To………………High Risk job / Low Risk job / Supplier
Name:…………Designation………………………….
Office seal
Verification by: Contract Administrator/Contract Owner/Procurement
a rd
Approval from Tata Steel:
n d
Approval Granted/ Not Granted:
S t a
l i d
a
Chief Procurement Officer, Tata Steel Ltd
V
Division / Department GM / EIC / Chief, Tata Steel Ltd
Chief Safety, Tata Steel Ltd
Annexure 19
Charter of Contractor’s Area Implementation Committee (Contractor AIC)
Purpose:
The Contractor’s Area Implementation Committee is a safety standard implementation and review forum at workplace
to improve contractor safety performance of the departments by engaging contract partners in safety excellence
MANAGEMENT
journey of Tata Steel India. The committee will provide necessary inputs and supports to implement contractor safety
management system effectively and efficiently.
Scope of Work:
The “contractor’s area implementation committee” shall:
1. Develop safety improvement plan and standardize department specific key contractor safety performance
indicators (KPIs).
2. Ensure implementation of relevant safety standards and guidelines of different safety subcommittee at the
department.
3. Conduct safety audit / visit and JCC to find out compliances and non-compliances of safety standard during
execution of job.
4. Monitor the compliance progress of contractor’s safety improvement plan and established KPIs.
5. Capture and deploy good practices of other vendors at the department.
6. Engage all vendor partners of the department to enhance safety performance.
7. Capture voice of members and provide necessary feedback to departmental CSM Coordinator of Tata Steel
for its further improvement.
8. Initiate safety promotional activities proactively specific to the department.
9. Ensure deployment of reward and recognition guideline for contractor’s workmen & AIC chairman as per
Contractor safety management standard.
a rd
n d
Organization and membership:
S t a
l i d
The Committee shall constitute representative from both Tata steel and contract partners of the department.
V a
Chairperson/ Alternate Chairperson of the committee shall be proprietors / local project managers among the contract
partners engaged in the department having 5 or 4-star rating. The committee shall ensure maximum coverage of
contract partners as its member who are engaged in the department. Convener of the committee shall be safety
professional amongst the contractor partners. Departmental CSM coordinator (TSL representative) shall monitor the
effective functioning of contractor AIC. Departmental TSL Safety professional shall work as a facilitator for the
committee.
Responsibilities and deliverables:
Sl. No Who Role & Responsibility
1. Departmental CSM 1. Shall support & monitor the effective functioning of

Contractor AIC.
coordinator
2. Shall attend meeting regularly.
3. Shall share management policy relevant to Contractor
MANAGEMENT
AIC.
4. Shall ensure 100% coverage of the contractors working in
the department.
2. Departmental Safety 1. Shall act as a facilitator for the Contractor AIC.

2. Shall develop department specific safety improvement
professional
plan for the Contractor AIC with the help of departmental
CSM coordinator.
3. Shall attend meeting regularly.
3. 1. Shall improve site safety severity index and contractor’s
incident frequency rate by deploying the contractor safety
improvement plan at department.
2. To develop safety competency of members of the
committee through regular interaction and training
programme.
3. To improve safety culture among contractor’s employees
by engaging vendors proprietors / local vendor
representative.
4. To monitor the progress of deployment of safety
management system (Safety policy, relevant safety
standards, procedure, Safety audit, observation, JCC,
safety training & communication system) at workplace.
5. Shall share the compliance progress of safety
Chairman of the Committee improvement plan with CSM coordinator
rd
4 Convener of the committee 1. Organize meeting as per agenda.
2. Preparation of presentation pack for the meeting.
3.
d a
Preparation of Minutes of Meeting
4.
t a n
Shall develop Management information system (MIS) on
defined KPI and share with departmental CSM
coordinator & Safety professional of Tata steel.
d S
a l i
Meeting frequency: V
The Contractor’s Area Implementation Committee shall meet once in a month to discuss defined KPI laid down by the
committee.
Authorization:
The Contractor’s Area Implementation Committee is authorized by the Chief / GM / EIC of the division or department
under the guideline of Apex CSM safety subcommittee.
A sample KPI and effectiveness parameters for the Contractor’s Area Implementation Committee:
Sl. No. KPI Unit of

measurement
1 No of meeting No
MANAGEMENT
2 Percentage coverage of contract partners engaged in the department as its %compliance

member.
3 Attendance compliance of the members in the meeting %compliance
4 No of audit / site visit / JCC / line walk by the members of committee No
5 No of actionable points generated & complied in the meeting. No
6 Percentage compliances of deployment of contractor safety improvement plan % Compliance

through safety improvement initiative taken by the committee
7 Average Severity index of the contractor working site under the preview of Severity Index
committee.
8 Learning session (based on incident investigation of the department or No of session

different type of safety alerts) organized by the committee.
A sample Agenda
Sl No
a rd
Agenda item
1 Safety pause
n d
2
S t a
Recognition of contractor employees for their safety contribution during the month.
l i d
3
a
Review of MOM of last meeting
V
4 Sharing of policy decision / learning from safety alerts (Red/ orange/green stripe or process safety
alerts)
5 Sharing of good practices by individual vendors (Members of contractor AIC) on rotation basis
6 Review of contractor safety improvement plan, dash board of individual vendors (Safety audit / line
walk, injury potential observation, Severity index, mass meeting, tool box meeting, incident reporting &
investigation)
7 Review of safety concern specific to contractor AIC
8 Discussion on star rating improvement initiative, Skill training
The effectiveness of the Contractor’s Area Implementation Committee functioning will be measured based on the
following in Process & Out Process KPI & Same will be reviewed by departmental CSM coordinator in Contractor’s
Area Implementation Committee meeting once in quarter.
MANAGEMENT
S.NO Criteria Scoring Criteria In Process KPI
Meeting frequency One meeting held / Month = 10, No of meeting

1
1/month No meeting held / Month = 0 held/month
Meeting chaired by Yes Score = 10

2 Yes / NO
chairman No Score= 0
% comp = (No of member present/ Total no of members) Total no of members in

*100 committee
3 When % Comp
Attendance of members
<40%, Score= 5,
in the meeting
40 to 60% Score=10, No of Member present in
61 to 80% Score= 15, the meeting
81 to 100% Score= 20
Total no of high risk job

% comp = (No of high risk job vendor covered as member
vendor engaged in
/ Total no of high risk job vendor engaged in department)
Coverage of contract department
*100,
4 partners engaged in high
When % Comp
risk job in the
<40%, Score= 5,
department as its Total no of high risk job
40 to 60% Score=10,
members vendor covered as
61 to 80% Score= 15,
member in committee
81 to 100% Score= 20
Safety Visit / line walk by rd

Monthly Visit / line walk done by members of Contractor
a
AIC committee, Score= 10, Visit / line walk done as
5
members of committee
d
Monthly Visit / line walk not done by members of
n
Contractor AIC committee, Score=0
per plan Yes/ No
S t a
% comp = (No of actionable point completed present/
Compliance to MOM
l i d Total no of actionable point generated) *100
When % Comp Monthly actionable point
6
actionable point
V a <40%, Score= 5,
40 to 60% Score=10,
61 to 80% Score= 15,
generated in MOM Yes/
No
81 to 100% Score= 20
Safety improvement initiative taken as per plan by

Safety improvement Safety improvement plan
Contractor AIC committee, Score= 10,
7 done through of committee available
Safety improvement initiative not taken as per plan by
engagement of vendors Yes/ No
Contractor AIC committee, Score= 0,
Months
Name of Scoring Out Process

Criteria Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
committee Criteria KPI
Contractor’s Area Sustaining 1 or Fatality /LTI=

Implementation Zero more Yes/ No
Committee Fatality and Fatality
reduce LTI =0 (related to
cases of contract
contract Zero employees
employee Fatality engaged in
MANAGEMENT
= 10 department)
1 or
more LTI
=0
Zero LTI
= 10
a rd
n d
S t a
l i d
V a
Key New Policy Decisions and Clarifications:
Sno Description Approved policy decisions & clarification Remarks
1 Contractor competency a) Minimum 3-Star to be achieved for getting new ‘RFQ’ by

assessment ‘Star rating High risk service job vendors
requirement, validity period
and verification of star rating b) CSM Star rating validity period - Within 12 months for 3-
system. Star rated Vendor & Within 24 months for 4 & 5 Star rated
vendor from previous assessment date
c) Locational cross-functional teams are to visit the

contractor’s LTI sites, serious incident sites for
assessment of robustness of implementation of their
Safety Management System as per Contractor
Competency Assessment (Star-rating) system, even
though a valid Star-rating exists. If serious gaps are found,
MANAGEMENT
then full Star-rating assessment is to be carried out

irrespective of continued validity of Star-rating.
d) Only third-party agency or Expert or CSM central Safety

assessments will be considered for Star-rating score
e) CO/CA /Mentor and locational Safety Professionals should

participate in third party agency assessment of the vendor.
f) If any safety violation, serious incident or LTI of 4&5 star

rated vendors, a letter to be issued for action plans by the
vendor to improve safety performance.
2 Contractor competency Locations defined - Refer to Annexure#14

assessment ‘Star rating SAFETY/PROC/CSM/ 02
system’ (Location based)
a. Only one assessment at each location by a third-party
agency is to be considered for the unique vendor code.
Star-rating score will be valid for a specific location only.
All High-risk service job vendors must achieve a Star
rating of 3 or above for every location
b. If any vendor working at multiple departments, each CO to

verify self-assessment report before proposing for final
third-party assessment
c.
a rd
Latest Audit date and Star-rating score will be considered
d
for that specific location
n
d.
S t a
If any vendor working at one location wants to work at
another location, Safety assessment will have to be done
l i d as per the new Vendor Registration process and a

minimum of 65% marks (equivalent to 3-Star) is to be
V a achieved. This assessment valid for 12 months; Star rating

3 to be achieved within 6months after starting the job.
e. If any vendor request re -assessment to improve their star

rating, written approval from Contract Owner required. Re
assessment amount to be charged on vendor. Minimum
one month gap to be maintained for such type of re
assessments from previous assessment date.
f. If any vendor not turn up for surveillance assessment or re

assessment within 3 months (as per assessment date),
Procurement to initiate termination process as per
procurement process. Safety assessment to be done with
approval from Procurement for such vendors.
3 Safety Assessment during a. Safety Assessment will be done on a scale of 100 marks
New Vendor Registration and 65% marks (equivalent to 3-Star) is to be
process for High risk job achieved for new vendor registration, which will be valid
service providers and for 12 months. Reassessment to be done within 12
Transporters months, if order not received after registration. CSM
Star-rating assessment to be done within 6 months after
receiving the order & starting the job. One more
MANAGEMENT
opportunity will be given within 3 months for Safety

assessment, if any vendor not achieved 65% marks in first
Safety assessment.
b. Any New vendor registered at one location through New

vendor registration process, their safety assessment
reports could be used to log at another location also to
avoid repeated safety assessments within the year. Other
conditions remain same as mentioned in 3a.
4 Vendors not having active a. Safety Assessment process of New Vendor Registration is
site, long gap (More than 2 to be followed. Safety Assessment will be done on a scale
Financial Years tenure to be of 100 marks and 65% marks (equivalent to 3-Star) is to
considered on request be achieved for new vendor registration, which will be valid
received date from the for 12 months. Reassessment to be done within 12
vendor ) from previous High months, if order not received after registration. CSM
-risk service job and Star-rating assessment to be done within 6 months after
interested to start High -risk receiving the order & starting the job. One more
service job after completion of opportunity will be given within 3 months for Safety
termination period assessment, if any vendor not achieved 65% marks in first
Safety assessment
rd
b. Safety assessment to be done with approval from
a
Procurement for any vendor based on requirement.
d
5 The Expert High risk service
job vendors not attached to
t a n
a. Safety Assessment will be done on a scale of 100
marks and 65% marks (equivalent to 3-Star) to be
TSL continuously, not
feasible to assess on Star
d S achieved for new vendor registration (As per new
vendor registration process), which will be valid for 12
rating assessment, comes
a l
once in a year and once in
i months. One more opportunity will be given within 3
months for Safety assessment, if any vendor not
V
two years during MSD or any
specific, specialized jobs
achieved 65% marks in first Safety assessment
b. Expert vendor list to be syndicated with Procurement

execution with their experts
and skilled labor by divisions
(ex: BHEL, Turbo machinery

services etc..)
MANAGEMENT
6 Sub-contracting process for Refer to Annexure #10 for the appropriate format.
High risk service jobs
a. For engaging any Sub-contractor, the Prime contractor
as well as the Sub-contractor must individually have
registered with TSL
b. Only one level of sub-contracting is allowed and the

use of any subcontractors must be authorised by TSL
before any Contract is finalised.
c. The Departmental Chief will have the authority to

approve any sub-contracting process based on
requirement as submitted by the Prime contractor
Types of Sub contracting:
The Prime contractor / Principle contractor/ Main contractor

must achieve a Star-rating of 3
1.Sub- contractor working with his own supervision:
Contractors must achieve a minimum Star-rating of 3 for

performing High risk service jobs under TSL or under the
principal/main contractor (Prime Contractor).
rd
2. Sub-contractor working under Prime contractor supervision
a
(as supplier of manpower):
d
t a n
Manpower-supply contracts have to be supervised by the
Prime Contractor and the Star-rating of the Prime Contractor
d S
has to be taken into consideration. Contractors supplying
manpower need not qualify in the Star-rating Safety
a l i Assessment.
V 3.Contractors working under TSL as manpower supply, need

not qualify in the Star- rating Safety assessment. The
contractors will work under TSL supervision.
7A Performance measure (Lag Refer Annexure - 8 (5.6)

indicators)
0 Fatality - 0 score
Fatality of contractor
If Fatality – 1
employee
a) Responsible : - 100 marks (Deduction )
b) Not Responsible : 0 marks ( No Deduction)
7B Lag indicators (LTI, First Aid Refer Annexure - 8 (5.1 to 5.5)

case, Severity 4&5 violations,
property damage incidents & W.e.f. from FY’19 - Lag indicators to be considered for the
cost recovery). specific Location for the vendor code during ‘Star Rating’
assessment.
For lag indicators period to be considered - past financial year

and current financial year as on assessment date
MANAGEMENT
8 Surveillance assessment and If any vendor fails to achieve 3-star rating during surveillance
re-assessment assessment: -
a) CO must log assessment report in the Ensafe

system within 4 days, so that automatically RFQ
should not be floated to the vendor
b) Running jobs will be allowed continue up to 3
months from the Surveillance assessment date
c) However, one opportunity will be given for re-
assessment within 3 months.
d) Re assessment charges will be deducted from the
vendor
e) If vendor fail to achieve 3-star rating even during
Re assessment, then contract termination process
will be initiated.
f) Subject to TSL management request or approval,
less than 3-star rated vendor may be assessed
after 12 months from the previous date of
assessment through new vendor registration
process.
g) The vendors not participated in CSM Star rating
assessment up to 31st March 2018 may be
assessed subject to TSL management request or
approval from 1st April 2019 through new vendor
registration process.
9 Vendor with same set up, If any vendor is working in the same location with multiple
multiple vendor codes, same
rd
vendor codes for the same nature of jobs,
a
nature of job at same
Location
n d
a) Under taking to be taken on the prescribed format
S t a from the vendor that the management, systems /

processes are one and the same
b) Previous assessment will be considered for the
l i d specific location.
c) Same assessment report to be logged for all
10
V a
Incentivization to 4&5 star
proposed multiple vendor codes for that location.
To motivate vendors to upgrade their safety star rating to 4&5
rated vendors star, incentivization scheme to be followed as applicable
norms of Procurement
11 Contractor safety competency 1. Planning of Safety System and Process – 250 marks
assessment ‘star rating
system’ criteria revision, 2. Implementation of Safety System and Process – 300 marks
Annexure #8
3. Checking of Safety System and procedures – 100 marks
4. Performance Measures-Lead Indicators – 200 marks
5. Performance Measures-Lag Indicators – 150 marks
Deduction of 100 marks for fatal incident from total score

achieved (negative marking) ,if vendor found responsible in
incident investigation.
MANAGEMENT
12 Safety Performance a) For Global ARC type of jobs: Contract Administrators/ Users
evaluation of vendors (High to assess on clauses 2.1 to 2.6 of Annexure#9 per vendor in
Risk nature jobs), Annexure every quarter and to be logged in IT based ‘Ensafe’ system.
Focus on 4&5 star rated vendors initially and to be extended
#9
for 3 star rated vendors subsequently.
b) Contract Owners to assess the criteria mentioned in clauses

2.1 to 2.6 of Annexure #9 in every quarter per vendor and
findings to be logged in IT based ‘Ensafe’ system. Focus on
4&5 star rated vendors initially and to be extended for 3 star
rated vendors subsequently.
c) Department safety professionals to assess on clauses 2.1 to

2.6 of Annexure#9 for all high-risk job vendors and to be
logged in IT based ‘Ensafe’ system (tagging of vendors with
safety professionals to be done by Divisional Safety Head).
Minimum one audit using Annexure#9 per vendor to be
ensured in a year to cover 100% High Risk service job
providers / Transporters of the department.
d) Average score of assessments (Annexure#9) done by

Contract Owners, Contract Administrators, safety
professionals and third-party agency will be considered during
Surveillance and Re- assessment for any vendor.
e) In case any vendor has not been assessed in last one year,
then the third-party assessment score will be taken for
rd
surveillance audit of that vendor.
13 Contractor’s Consequence
a
1.Lifesaving Rules
d
management guide lines,
Annexure #15
a n
2. Non-compliances of Road safety / Work Place safety
t
d S
3. Non-compliances of safety standard resulting in Fatality and
the Responsibility fixed on the contractor.
a l i
V

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CSM Standard Rev5

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Contractor Safety Management Standard

Document no: SS/GEN-54

Name: TVS Prasad Name: Vijay Kumar Nirala

Designation: Sr. Manager, Contractor Safety

Document Number SS/GEN-54

To be Reviewed By Standard Owner – TSL

Periodicity of Review of this Document Every three years

Version Control History

Ver. Date Version Details Prepared by Approved by

5.0 23rd October, 2019

1.0 1st June, 2015 First Agam Kumar Shyam Sunder

S. No. Description Page

1 Abbreviations, Introduction and Objective 5

2 Purpose, Scope and Reference 5-6

4 Roles and Responsibilities 11 - 15

7 The Requirements of Six Step Contractor Safety Management Standard 17 - 40

10 Annexure 2 - JNTVTI Courses for Contractors by Capability development 46

Annexure 6 - Exemption of Contractor Supervisors for Working in High Risk Jobs

Annexure 7 - Tool Box Meeting

Annexure 8 – Contractor Safety Competency Assessment: “Star Rating System”

Annexure 9 - Implementation of Safety System and process

Annexure 10 - Sub-Vendor Engagement by Prime / Main Vendors

Annexure 11 - Reward & Recognition Guidelines

Annexure 12 - Contractor Safety Audit Format

Annexure 13 – Exemption or Exception on CSM Standard

22 Annexure 14 - Procedure on Contractor competency assessment 80 - 88

23 Annexure 15 – Contractor’s Consequence management guide lines 89 - 93

Annexure 16 – Undertaking Format from vendors

AIC: Area Implementation Committee

CSMS: Contractor Safety Management Standard

CSCNT: Contractor Safety Competency Networking Team

CA: Contract Administrator

CO: Contract Owner

EPA: External Processing Agency

HOD: Head of Department

JNTVTI: J N Tata Vocational Training Institute

LTI: Lost Time Injury

MSD: Major Shut Down

OEM: Original Equipment Manufacturer

SEA: South East Asia

SSS: Site safety Supervisor

TSL: Tata Steel

TBM: Tool Box Meeting

INTRODUCTION AND OBJECTIVE

• Tata BlueScope Contractor Safety Standard,

• Nat Steel Contractor Safety Standard and

supply manpower, services, and/or materials

civil work at construction area etc].

Category Description Examples of Activity/Job but not limited to

(Safety star-rating not

once done in a highly hazardous area becomes a high risk one.

Types of Contractors with respect to the type of Workforce Provision:

4. ROLES & RESPONSIBILITIES:

1.Roles & Responsibility of Contract Administrator (CA):

2.Roles & Responsibility of Contract Owner (CO):

3.Roles & Responsibility of Contractor Supervisor:

4.Roles & Responsibility of Contractor’s Site Safety Supervisor (SSS):

e) Institutionalize incentivizing process for 4 & 5 star rated vendors

6.Role & Responsibility of Legal Department:

b) Supporting CA/CO in negotiations with contractors as and when required

c) Supporting all stakeholders in the enforcement of Contracts

d) Participating in Pre-bid and Pre-award Meetings (as applicable)

7.Role & Responsibility of HR Department:

d) Enhancing skill, competency and capability of contract employees