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  • Sayan Santra-ICICI Bank

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    Sayan Santra
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    Sayan Santra is a Relationship Manager currently working at ICICI Bank. He has experience managing high net worth clients, generating new business through cross-selling, and ensuring smooth branch operations and profitability. Previously he had an internship at The Times of India as a Reader Relationship Executive, where he onboarded new customers, promoted products, and did cross-selling. Santra has a Post Graduate degree in business management from Bengal Institute of Business Studies and an undergraduate degree in marketing management from Burdwan University. He has skills in negotiation, cross-selling, customer relationship management, and problem-solving.

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    Sayan Santra is a Relationship Manager currently working at ICICI Bank. He has experience managing high net worth clients, generating new business through cross-selling, and ensuring smooth branch operations and profitability. Previously he had an internship at The Times of India as a Reader Relationship Executive, where he onboarded new customers, promoted products, and did cross-selling. Santra has a Post Graduate degree in business management from Bengal Institute of Business Studies and an undergraduate degree in marketing management from Burdwan University. He has skills in negotiation, cross-selling, customer relationship management, and problem-solving.

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    47 views1 page

    Sayan Santra-ICICI Bank

    Uploaded by

    Sayan Santra
    Sayan Santra is a Relationship Manager currently working at ICICI Bank. He has experience managing high net worth clients, generating new business through cross-selling, and ensuring smooth branch operations and profitability. Previously he had an internship at The Times of India as a Reader Relationship Executive, where he onboarded new customers, promoted products, and did cross-selling. Santra has a Post Graduate degree in business management from Bengal Institute of Business Studies and an undergraduate degree in marketing management from Burdwan University. He has skills in negotiation, cross-selling, customer relationship management, and problem-solving.

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    of 1

    SAYAN SANTRA

    RELATIONSHIP MANAGER

    Contact Me About Me
    A self motivated Relationship Manager who is highly
    practiced in developing relationship with potential
    8918900648
    clients. Skilled at enhancing their customer experience
    sayan.santra.19.21@gma and generating new business with cross selling and
    il.com identifying ways to enhance customer profits while
    Kunda proactively monitoring customer issues and resolving
    Burdwan, West them effectively.
    Bengal,Pin-713147,India

    DOB - 13/11/1996
    Experience
    08.03.2021 - ICICI Bank Ltd. | Relationship Manager
    Social Profile currently
    working

    * Managing Privilege Banking Zone of the Branch


    linkedin.com/in/sayansa
    * Generate Business from the HNI Customers through
    ntra96
    Cross Sell and sourcing new clients
    * Managing Portfolio of HNI Customers and providing
    them Financial solutions.
    Other Info * Ensuring Smooth functioning of the branch and
    increasing branch profitability
    * Handling the team of sales officers to generate
    Skills outbound business.
    * Negotiation
    * Cross selling of products 01.06.2020 - The Times Of India | Reader Relationship
    01.10.2020
    * Knowledge of customer (Internship) Executive
    relationship management (CRM) * Onboarding new customers and provide them
    * Problem-solving and never services
    give up attitude * Promotion of new products to existing customers
    *Excellent communication * Cross selling of different services to existing and new
    *Teamwork and leading the customers
    team
    *Thinking like a customer
    *Proficiency In MS Office
    *Certified by IRDA Education
    2019 - 2021 Bengal Institute Of Business Studies | PGPBM
    Languages Post graduate program in business management in
    *English marketing specialization
    *Hindi Marks- 57.25%
    *Bengali
    2016 - 2019 Burdwan University | BBA
    Batchelor in business administration in marketing
    management
    Interest
    Marks- 57%
    *Bike riding
    *Traveling
    *Cooking
    *Photography
    Projects
    *Making friends
    *Playing cricket
    01.06.2020 - Times Of India | Acceptance Of Newspaper
    01.10.2020
    During The Pandemic
    Analysed the effect of pandemic on newspaper readers
    and their shifting towards digital magazines.

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