Encircle the letter of your answer. Avoid erasures, if there is an erasures automatic wrong. 1. The process of setting goals, and determining the appropriate action to achieve the goals of the company. A. Organising B. Planning C. Leading D. Controlling 2. The process of allocating and arranging both human and other resources through a formal structure of tasks and authority so that plans can be carried out successfully. A. Organising B.Planning C. Leading D. Controlling 3. The process of guiding and motivating employees to accomplish company’s goals. A. Controlling B. Planning C. Leading D. Organising 4. The process of regulating company’s activities so that actual performance conforms to the goals and standards set at the planning stage. A. Controlling B. Planning C. Leading D. Organising 5. Everything must be done according to procedure or policy.. A. Autocratic B. Democratic C. Bureaucratic D. Laissez-faire 6. Participative style, Encourage employees to involve in decision making. A. Autocratic B. Democratic C. Bureaucratic D. Laissez-faire 7. Orders are issued to be carried out, with no questions allowed and no explanations given. A. Autocratic B. Democratic C. Bureaucratic D. Laissez-faire 8. Manager provides little direction and gives employees freedom to make their own decision at work. A. Autocratic B. Democratic C. Bureaucratic D. Laissez-faire 9. Decide what new menu items to offer. A. Organising B. Planning C. Leading D. Controlling 10. Set target time to complete customer’s order. A. Organising B. Planning C. Leading D. Controlling 11. Explain the work plan with staff and the expectations on them A. Organising B. Planning C. Leading D. Controlling 12. Consider the use of technology to save costs. A. Organising B. Planning C. Leading D. Controlling 13. The act of assigning activities (authority and responsibility) from supervisor to subordinates. A. Delegation B. Responsibility C. Authority D. Assignment 14. Obligation to perform assigned tasks or to ensure the completion of tasks, and to bear the risk of receiving disciplinary punishment for committing any errors or flaws. A. Delegation B. Responsibility C. Authority D. Assignment 15. The right to perform a task or give orders to someone else. A. Delegation B. Responsibility C. Authority D. Assignment ENUMERATION:
A. Give the 5 Organising Steps
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B. 5 Characteristics of a good leader:
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C. Give the 4 Steps in Control Process
1. 2. 3. 4. D. GIVE THE 3 Effective Management Principles: 1. . 2. 3. E. GIVE THE 4 KEYS Management by Objectives (MBO). 1. 2. 3. 4. F. Give the Four Key Management Functions 1. 3. 2. 4. Essay: How can you apply the Organization and Management in your studies. (10pts,)