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APPENDIX 1

A STUDY ON FACTORS INFLUENCING EMPLOYEE

RETENTION WITH SPECIAL REFERENCE TO SELECT
IT COMPANIES IN CHENNAI METRO

INTERVIEW SCHEDULE

I. Personal Data

1. Name:
2. Gender: □ Male □ Female
3. Age:
□ Below 25 □ 26 – 35 □ 36 – 45 □ 46 – 55 □ 55 & above
4. Experience in IT:
□ Less than 3 years □ 3 – 5 years □ 5 – 10 years □ 10 years and above
5. Experience in current organization:
□ Less than 3 years □ 3 – 5 years □ 5 – 10 years □ 10 years and above
6. Marital Status:
□ Single □ Engaged □ Married □ Divorced/separate □ Widowed
7. Educational Qualification:
□ UG Degree □ PG Degree □ Professional □ Other(s)
specify_____________________________________________
8. No. of dependents in Family:
□ Less than 2 numbers □ 2 – 5 numbers □ 5 numbers and above
9. Income Per annum:
□ Less than 2 lakhs □ 2 – 5 lakhs □ 5 – 8 lakhs □ 8 lakhs and above
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10. Residential Status:

□ Own House □ Rented House

11. Number of earning members in Family:

□ Less than 2 numbers □ 2 – 5 numbers □ 5 numbers and above

12. Working Hours:

□ 8 hours □ 8 – 10 hours □ 10 - 12 hours □ 12 hours and above

13. No of Jobs changed so far:

□ Less than 2 numbers □ 2 – 5 numbers □ 5 numbers and above

14. Mode of Transportation:

□ Two Wheeler □ Car □ Company Buses

II. Opinion of employees regarding the Retention Strategies

15. Are you satisfied with present job and responsibilities allocated to you?

□ Highly Satisfied □ Satisfied □ Neutral

□Dissatisfied □ Highly Dissatisfied

16. Do you think the present job match with your skills and competencies?

□ Yes □No

17. If no what is your expectations

______________________________________________

18. Do you think the employee retention helps the development of the
organization?

□ Never □ Sometimes □ Most of the times □ All the times

19. Does your company pay more attention on employee retention?

□ Yes □ No

20. If yes rank the following retention strategies based on it's effectiveness in
retaining employee in IT Companies
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S.No Strategies Rank

1 Recognizing the competencies of employees
2 Rewarding the superior performance of employees
3 Respecting the employees
4 Training and development programs
5 Additional welfare benefits
6 Non monetary benefits
7 Relationship between supervisor and subordinate in IT
companies
8 Mentoring programs
9 Employee Compensation
10 Conduct “stay” interviews

21. Your opinion on the employee retention strategies followed in IT companies

□ Highly Satisfied □ Satisfied □ Neutral □Dissatisfied
□ Highly Dissatisfied
22. Do you agree that the employee retention plays a vital role in increasing the
productivity?
□ Yes □ No
23. Your opinion on policies, rule and regulations of IT companies
□ Highly Satisfied □ Satisfied □ Neutral □Dissatisfied
□ Highly Dissatisfied
24. Your opinion on interpersonal relationship in IT companies
□ Highly Satisfied □ Satisfied □ Neutral □Dissatisfied
□ Highly Dissatisfied
25. Your opinion on work culture in IT companies
□ Highly Satisfied □ Satisfied □ Neutral □Dissatisfied
□ Highly Dissatisfied
26. Your opinion on work life balance at IT companies
□ Highly Satisfied □ Satisfied □ Neutral □Dissatisfied
□ Highly Dissatisfied
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III. Factors influencing the stay of employees in IT Companies

Directions: Please tick your best response to the following statements
27. Your opinion on Extrinsic rewards –

Strongly Strongly
Influencing Factors Disagree Neutral Agree
disagree agree
1. The value of the salary i
receive at this company is
very important to me
2. I believe my remuneration
(salary, benefits, variable
remuneration) to be very
gratifying
3. My status in the
hierarchical structure is
satisfactory for this stage of
my career
4. The salary and benefits i
receive encourage me to stay
in this company
5. I have the opportunity to
carry out my work from
home
6. The company offers the
possibility of flexible
working hours
7. Whenever i have an
important personal
commitment, i am allowed to
take time off from my
professional activities
8. I have the freedom to take
part in conferences during
working hours
9. The company offers me
sufficient flexibility to
reconcile my personal life
with my job
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28. Your opinion on Organizational prestige

Strongly Strongly
Influencing Factors Disagree Neutral Agree
disagree agree
1. I believe that my company is
highly regarded and respected in
society
2. My friends are proud of me
because i work for this company
3. I am appreciated in the job
market because i work for this
company
4. I am proud of my company
5. The values of this company
are in line with my own
6. I am involved in, and
influence decisions relating to
my work
7. I am strongly committed to
the results of my work
8. I wouldn’t leave this
company, because i am faithful
and loyal to it.
9. I am satisfied with the work i
do in this company
10. I feel happy working for this
company
11. I find my work very
interesting and challenging
12. I enjoy the work i do, it
gives me incentive to continue
working for this company
13. I have never considered
myself as being unfairly treated
at this company
14. I feel that the promotion
criteria adopted in this company
is appropriate
15. Recognition in this company
is based on the merit of each
employee
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29. Your opinion on Professional opportunities

Strongly Strongly
Influencing Factors Disagree Neutral Agree
disagree agree
1. I consider the job market
too competitive to change
jobs
2. I have invested a lot in
my career at this company
3. I think it would be
disadvantageous to change
jobs at the moment
4. I don’t plan to leave the
company at the moment
because i have a solid
career here changing jobs
would represent a high cost
for my career
5. I need to keep working
at this company because i
have a family to support
6. I have financial
commitments that prevent
me from leaving the
company
7. My personal situation is
not favorable for me to
look for another job at the
moment
8. I live in a place that
gives easy access to the
company where i work
9. It is easy for me to travel
from my home to the
company
10. The location of the
company is in keeping with
my personal interests
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30. Your opinion on Career Opportunities

Strongly Strongly
Influencing Factors Disagree Neutral Agree
disagree agree
1. The time it takes me to
drive to the company meets
my expectations
2. At this company there are
various opportunities to
further my career
3. I am developing my
career in this company - i
am gaining better positions
in the hierarchical structure
4. I have an opportunity to
grow professionally in this
company
5. I have a good relationship
with the majority of my
work colleagues
6. I get on well with the
clients of this company

7. The relationships i
maintain with my work
colleagues, bosses and
clients encourage me to
remain in this company

31. Your opinion on Intention to remain

Strongly Strongly
Influencing Factors Disagree Neutral Agree
disagree agree
1. I hope to continue working
in this company for at least
another three years
2. I’d like to spend my whole
career in this company
3. I do not see any reason to
change the job i am in now
4. I would leave this company
only if i were dismissed
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IV. Factors influencing decision to leave previous organization (Kindly rate

in the given 5 point scale)

Strongly Strongly
Influencing Factors Disagree Neutral Agree
disagree agree
32. Not satisfied with the
policies of organization
33. Not satisfied with the
salary
34. Not satisfied with the
benefits given to employees
35. No employee recognition
36. Work environment is not
conducive
37. Relationship with
superior – not good
38. Peer groups are not
supportive
39. Not satisfied with the
nature of work
40. No career growth
41. Not satisfied with the
work culture
42. No exposure in advanced
technologies
43. No on-site opportunities
44. Not satisfied with
working hours
45. Poor work life balance
46. No job security
47. Insufficient leave
eligibility
48. More than one reporting
managers
49. No transport facilities
50. No recreational facilities
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V. Problems faced by employees in IT companies

51. Rank the psychological problems faced by IT employees

S.No Problems Rank

1 Work Life Balance
2 Odd Working Hours
3 Work Pressure
4 Cultural Differences
5 Peer Pressure
6 Favoritism
7 Micromanagement

52. Rank the health problems faced by IT employees

S.No Problems Rank

1 Back aches
2 Ear aches
3 Leg Cramps
4 Spondylitis
5 Sleep disorder
6 Eye strains and headache

53. Your suggestions on improving retention strategies followed in IT

Companies
____________________________________________________________