QUE ANH NGUYEN HA

535/27 THONG NHAT STREET, GO VAP, HCMC

0962 – 782 - 659
JADE.QUEANHNGUYENHA@GMAIL.COM

PERSONAL STATEMENT
A quick learning and responsible candidate with a year experience as a Business Analyst
seeking a new position as a Business Analyst in FPT Software. Proven ability to understand
business requirement, strongly commit to deliver solutions and well communicate with
business and technical team.

EDUCATION
UNIVERSITY OF ECONOMICS, HCMC
Bachelor of International Business, Finance 2020
INFOR IMPLEMENTATION ACCELERATOR – INFOR CERTIFIED

SKILLS
 Experience through Software Development Life Cycle by using different implementation
methodology
 Experience in working with technical documents – Business Requirement Document,
Fit/Gap Analysis, Technical Design Specification, Test Plan, and Test Cases document

 Quick learning the new system configuration

 Good at communication skills and problem-solving skills

 Developed computer skills: Infor Operating Systems, Power BI, Microsoft Package
 Be effective in communicating with relevant users through development life cycle
 Be effective in communicating with technical team and manage technical development

PROFESSIONAL EXPERIENCE
BUSINESS ANALYST
TRG International - June 2020 – June 2021

TRG is a global company providing IT service. The solutions TRG provides include:
Enterprise Resource Planning (ERP), Financial Management, Enterprise Performance
Management (d/EPM), BI & Analytics, Retail Management, Hospitality Management and
many other solutions.
 Anh was responsible for Sales and CRM modules in Infor Syteline ERP System. She had
implemented successful CRM and sales modules for leading industries companies such as
Pomina Flat Steel, Rieke Package Vietnam and Yeung Shi Group.

Responsibilities:

• Gathering customer requirement to get the business objective

• Reviewing current ERP system and providing possible solutions

• Working closely with developers for customized functions in CRM and Sales processes

• Configuring the system to meet customer’s requirements

• Testing process and functions before delivering to customers to make sure with the
promise

• Providing the system training to key users and end users

• Supporting users to test and use system during the user acceptant testing

• Supporting users when system go-live and first month-end processes

• Supporting Sales & CRM users through group control and tickets in order to work well

with the system

GROWTH TEAM COLLABORATOR

A1Digihub Startup - April 2018 – April 2020

A1Digihub is a technological startup powered by ANTS, FPT AI, Cyradar. A1Analytics is

the first product of A1Digihub to help SMB centralize marketing and sales reports from
multi-channel.
Responsibilities:
• Supporting users using reporting tool for all users in marketing funnel in order to
increase conversion rate
• Developing video courses, webinar, user guide to support current users
• Assisting in qualifying leads and collecting business requirements
• Maintaining report systems and supporting internal users for monthly report

EXTRA-CURRICULAR ACTIVITIES
 Event collaborator at GDG Cloud HCM
 Volunteer of Clean House Program organized by South Africa Consul in HCMC

REFERENCES
Available upon Request