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207-CFM-MCQ 28 - CFN MCQ

Mba (Savitribai Phule Pune University)

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Unit -1

Emotional Intelligence

MCQ

Q. No Question Answer
1. What is emotional intelligence? A
a) The ability to monitor one's own and others' feelings and one's
thinking and actions
b) The ability to not get angry when provoked
c) Being able to 'read' other people
d) Being persistent and enthusiastic when others are flagging
2 What is the amygdala? B
a) The brain
b) An area of the brain said to be linked to emotion
c) Something that stops us going mad
d) The area of the brain that makes us different from apes

3 What idea did Howard Gardner propose? C


a) That footballers were intelligent
b) That entrepreneurs are just as clever as Einstein
c) That the definition of intelligence should be broader than IQ
d) That anyone could be considered to be intelligent

4 What is one major criticism of EI? D


a) That it is just the ability to show empathy
b) It does not exist
c) Women display it more than men
d) There is a lack of empirical data or valid definition

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5 What is the fundamental assumption of trait theory? A


a) Leaders are born and not made
b) Leaders are made and have to learn how to be a leader
c) That everyone can become a leader
d) Leaders need to be trained

6 What is a trait? B
a) A bad feeling
b) A pattern of behaviour, thought and emotion
c) A sort of internal mental construct
d) Another word to describe 'the mind'

7 What was Great Man theory? C


a) A fictitious male character responsible for government
b) Another name for the Pope and other world leaders
c) A historical reference to a group of dominant male leaders
d) A view that men made better leaders than women

8 Why did the Trait Theory of Leadership suffer a decline in interest? C


a) Because no consensus could be reached on what to include/omit from the
list of necessary traits
b) Because feminist writers disliked the idea
c) Because traits could not be measured
d) Because older children performed better at school

9 What did McCall & Lombardo propose? D


a) That leaders needed to be male
b) That all leaders would eventually fail

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c) That leadership was about being 'tough'


d) That certain traits may hinder an individual's ability to lead
10 What is the premise that underpins behavioral models? B
a) That leadership can be taught and hence learnt
b) Leadership is about behaving correctly
c) Leaders need to think before they act
d) Leadership is about acting the part
11 What are the two dimensions on Blake and Mouton's managerial grid? B
a) 'Good' and 'bad'
b) 'Concern for outcomes' and 'concern for feelings'
c) 'Concern for people' and 'concern for results'
d) 'Finishing tasks' and 'liking people'
12 What does the 'behaviourist' school promote? C
a) That a person can be made to lead
b) That behaviour is acquired by conditioning
c) A person behaves according to their own beliefs
d) Brainwashing is possible
13 What are the three broad categories Minzberg (1973) identified as being part A
of the role a manager had to address?
a) Interpersonal, information processing, and decision making
b) Task, people, decisions
c) Planning, choice and, results
d) Directing, delegating, command.
14 What is the key message for leaders according to Adair? D
a) That leaders needed to be able to multitask
b) That all leaders would eventually fail
c) Leaders needed to think quickly in a crisis
d) They need to ensure they pay equal attention to the task, team, and
individual in the medium to long term

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15 Emotional intelligence is different from other intelligences in that … C


a) it is a set of skills
b) it can be measured using tests easily
c) the focus is on emotional reasoning, ability and knowledge
d) it is a new type of intelligence
16 Emotional intelligence can be studied through … D
a) the abilities-focussed approach
b) the integrative model approach
c) the mixed model approach
d) all of the above

17 Which of the following describes how Ability Emotional Intelligence and Trait D
Emotional Intelligence are different?
a)The way they are measured
b) The way they are conceptualized
c) The way they correlate with other constructs
d) All of the above
18 Which of the following is the best predictor of academic performance? B
a) Trait EI
b) IQ
c) Personality
d) None of these
19 Mixed Emotional Intelligence models have … A
a) significant overlap with conscientiousness, extraversion, and self-efficacy
b) no significant overlap with conscientiousness, extraversion, and self-
efficacy
c) non-significant overlap with conscientiousness, extraversion, and self-
efficacy
d) little overlap with conscientiousness, extraversion, and self-efficacy

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20 The higher the Trait EI … B


a) the higher the likelihood of personality disorder
b) the lower the likelihood of personality disorder
c) the higher the likelihood of self-harm
d) the higher the likelihood of harm to others
21 EI is linked to romantic relationship satisfaction because EI may be linked to A
a) having better understanding of the partner’s emotions
b) giving the person higher self-esteem
c) agreeing with the partner all the time
d) getting what one wants out of the relationship
22 Lower EI is likely linked to more aggressive behaviour because … D
a) taking action is more important than expressing emotions
b) people with lower EI often think of themselves as victims
c) that is the only way the person know how to express their displeasure
d) other’s emotions and behaviours are misinterpreted as hostile and an
aggressive response is therefore exhibited
23 Demonstrating incremental validity of which of the following is tricky? C
a) Intelligence
b) Ability EI
c) Trait EI
d) All of the above
24 Which of the following makes measuring EI challenging? D
a)Whether the scenarios presented should be authentic or hypothetical
b) Whether conscious, effortful processing or spontaneous processing of
emotional materials should be measured
c) How happy the person is feeling
d)a and b only
25
26 Which of the following are examples of domain-level traits within the Big B

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Five?
a. Politeness, withdrawal, and orderliness
b. Extraversion, agreeableness, and neuroticism
c. Plasticity and stability
d. Trust, excitement-seeking, and liberalism

27 Based on Pytlik Zillig and colleagues’ content analysis of the Big Five, which of D
the following traits is most relevant to regularities in behaviour?
a. Extraversion
b. Neuroticism
c. Conscientiousness
d. a and c
28 Maggie has felt cheerful and elated for most of the afternoon and into the B
evening. This experience would best be described as a …
a. affective state
b. a mood
c. an emotion
d. a trait
29 The ability to manage emotional reactions in order to achieve one’s goal is D
called
a. emotional intelligence
b. goal-directed emotion
c. low neuroticism
d. emotion regulation
30 What are the two major dimensions of motivation studied in personality A
psychology?
a. Approach and Avoidance
b. Stability and Plasticity
c. Positive and Negative
d. Promotion and Prevention
31 Which of the following traits has been particularly closely linked with B
cognitive factors such as Intelligence?
a. Extraversion
b. Openness/Intellect
c. Neuroticism
d. Conscientiousness
32 In which of the following cases would you expect judgments of another D
person’s personality to be most accurate?
a. If the judge and the target are close acquaintances (e.g. spouses)
b. If the trait being judged is more behavioural in its content
c. If the target being judged is observed in a trait relevant situation
d. All of the above
33 When asked if she is an extravert, Kate hesitates, noting that she is probably A

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quite extraverted on average, but there are many times throughout the day
that she behaves quite introverted. This is relevant to which model in
personality?
a. The Distribution Density hypothesis
b. The Act Frequency model
c. The Realistic Accuracy model
d. The Behaviour Activation System
34 Characteristic adaptations have been conceptualized as … D
a. aspects of personality concerning time, place, and role
b. aspects of personality concerning goals, interpretations, and strategies
c. aspects of personality that are much more contextualized than traits
d. all of the above
35 The idea of a ‘hierarchy of traits’ implies which of the following statements? D
a. Some traits are particularly predictive of behaviour
b. Some traits are associated with power and status
c. Some traits are more important than others
d. Some traits are narrower in focus than others

36 Which statement best describes how Allport and Odbert attempted to define C
the trait universe?
a. Correlational analysis of trait adjectives
b. Factor analysis of trait adjectives
c. Selection of trait adjectives that describe psychological differences
between people
d. Selection of trait adjectives that people use to evaluate each other

37 How many terms did Allport and Odbert find that referred to differences B
between people?
a. 550,000
b. 18,000
c. 4,500
d. 171

38 Which is of the following statements about factor analysis is correct? B


a. It finds groups of variables that have similar meanings
b. It finds groups of variables that correlate with one another
c. It finds groups of variables that can be factored
d. It finds groups of variables that have similar means

39 How many trait dimensions did Cattell propose? d


a. 2
b. 3
c. 5

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d. 16
40 A key problem with Cattell’s personality factors is that they were … A
a. correlated with one another
b. bipolar
c. exhaustive
d. too economical

41 Which of the following is not an established alternative label for the relevant B
Big Five factor?
a. Extraversion and ‘Surgency’
b. Conscientiousness and ‘Morality’
c. Neuroticism and ‘Emotional instability’
d. Openness to Experience and ‘Culture’

42 A person is described as ‘moody’ and ‘hostile’. In Big Five terms, they might B
be characterized as …
a. low in Extraversion and low in Agreeableness
b. high in Neuroticism and low in Agreeableness
c. low in Extraversion and low in Conscientiousness
d. high in Neuroticism and low in Conscientiousness

43 Which of the following statements correctly describes the relationships A


between Big Five traits and emotion dimensions?
a. Extraversion is related to more positive affect and Neuroticism to
more negative affect
b. Extraversion is related to more positive affect and Neuroticism to less
positive affect
c. Extraversion is related to less negative affect and Neuroticism to less
positive affect
d. Extraversion is related to less negative affect and Neuroticism to more
negative affect

44 In three-factor models of personality a ‘Constraint’ factor is sometimes C


proposed. In Big Five terms, ‘Constraint’ is best understood as a combination
of …
a. low Extraversion and high Agreeableness
b. low Extraversion and low Agreeableness
c. high Conscientiousness and high Agreeableness
d. high Conscientiousness and low Agreeableness
45 What combination of Big Five personality characteristics is associated with B
authoritarian tendencies?
a. Low Agreeableness and high Conscientiousness
b. Low Openness and high Conscientiousness

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c. High Neuroticism and low Agreeableness


d. Low Openness and high Neuroticism

46 Which attachment style is associated with showing anger and upset during a D
discussion of a relationship problem with one’s partner and reduced love and
commitment toward them after it?
a. Secure
b. Insecure
c. Avoidant
d. Anxious/ambivalent

47 Which of the following statements best describes the ‘indigenous approach’ C


to examining cultural variations in personality structure?
a. It employs indigenous people as research assistants
b. It translates Western personality measures into indigenous languages
c. It starts with the personality concepts and trait terms of the culture of
interest
d. It addresses the personality structure of colonized peoples
48 Which of the following statements best describes the current state of A
research on personality types?
a. Categorical personality types are very rare
b. Type A personality is an either-or personality type
c. Research shows that the Myers-Briggs Type Indicator identifies true
personality types
d. Most personality variation between people is not well described by
continuous dimensions

49 According to Mischel’s ‘situationist’ critique of personality, which of the D


following statements is true?
a. Behaviours that express a trait in different settings only correlate
weakly
b. Different measures of the same trait only correlate weakly
c. Behaviour is highly specific to particular situations
d. All of the above

50

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Unit-2
7- Habits of Highly effective people

1 1. ………. Is known as Management Guru . B


a) Daniel Goleman
b) Stephen Covey
c) Patrick M. Lencioni
d) John C. Maxwell
2 2. …………….. wrote the book 7 habits of Highly effective people A
a) Stephen Covey
b) Daniel Goleman
c) Patrick M. Lencioni
d) John C. Maxwell
3 3. ………….. is Consider to be the most famous management book ever written B
a) Emotional Intelligence
b) 7 habits of Highly effective people
c) Good to great
d) 5 Dysfunctions of the team
4 4. …………………………. Is top ranking New York Times best seller for 60 weeks D
a) Good to great
b) five Dysfunctions of the team
c) Emotional Intelligence
d) 7 habits of Highly effective people .

5 5. ……………………is used reference book for all B-schools in Europe , America or d


even all counties
a) Good to great
b) five Dysfunctions of the team

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c) Emotional Intelligence
d) 7 habits of Highly effective people
e) All the above
6 ……………..from fortune 500 companies attend workshop crash course of 1 A
week ,2week ,1 month
a) Executives
b) Workers
c) Team leader
d) All the above
7 Stephen Covey studied …………. successful people C
a) 200
b) 500
c) 3000
d) 15000
8 8. After ………. year he wrote the book 7 habits of Highly effective people B
a) 2 year
b) 3 year
c) 5 year
d) 7 year

9 Habits form ……… A


a) Character
b) attitude
c)ego
d) fame

10 We first make…………., then they make us A


a) Habits
b) attitude

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c)ego
d) fame
11 Developing Habits require….. C
a) Knowledge
b) Skill
c) Desire
d) All the above
12 The Four Human Endowments are E
a) Self Awareness
b) Imagination
c) Conscience
d) Independent Will
e) All the above
13 …………………….is the basis of all other knowledge – otherwise Projection D
a) Self Awareness
b) Imagination
c) Conscience
d) Self knowledge
14 ……………………..Set in the Future without Past limitations A
a) Self Awareness
b) Imagination
c) Conscience
d) Self knowledge
15 Most environments do not nurture this development B
a) Self Awareness
b) Imagination
c) Conscience
d) Self knowledge
16 "The 7 Habits of Highly Effective People" begins with a discussion of what c

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habits are. Covey describes them as a combination of skills, knowledge


and what else?
a) Stamina
b) Ability
c) Desire
d) Influence
17 "The 7 Habits of Highly Effective People" opens with a discussion of what D
Covey calls the "maturity continuum". This is the transition from dependence
to independence to reach what state?
a) Genius
b) Invaluableness
c) Power
d) Interdependence
18 The first habit is about taking control. In Covey's words, this means being C
what?
a) Aggressive
b) Active
c) Proactive
d) Passive
19 Habit two is about thinking through what you really value and what you want C
the future to look like. In Covey's words, "Begin with the ___ in mind". What
word completes the statement?
a) Start
b) Future
c) End
d) Goal
20 Habit three is about "putting first things first". Covey argues that there b
should never be a situation where you have to say "no" to something.

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a) True
b) False
21 Habit four focuses on how to think in all your day to day negotiations. What C
paradigm does Covey propose?
a) Win-Lose-Draw
b) Win-Lose
c) Win-Win
d) Lose-Lose
22 Habit five is about seeing through the eyes of other people. How does Covey C
describe this habit?
a) Don't judge until you have been judged
b) Seek first to be understood, then to understand
c) Seek first to understand, then to be understood
d) Don't jump to false conclusions
23 Habit six describes a process where a relationship can allow a result to be B
'more than the sum of its parts'. How does Covey describe this?
a) Energize
b) Synergize
c) Fusion
d) Fission
24 The seventh and final habit is about refreshing and renewing your approach C
to allow you to undertake all of the other six habits. How does Covey describe
it?
a) Send in the fresh air
b) Sharpen the knife
c) Sharpen the saw
d) Send in the clowns
25 In his concluding remarks to the book, Covey admits he often struggles with a
the principles set out in the seven habits he describes.

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a) True
b) False
26 In which year was it published? A
a) 1980
b) 1985
c) 1989
d) 1990
27 Who is the author this book?. A
a) Stephen Covey
b) Martha Stewart
c) Jim Parsons
d) Chrissie Bentley
28 28. What is the genre of this book?. B
a) Fiction
b) Self Help
c) Non-fiction
d) Self Awareness
29 Who is the publisher of this book? A
a) Free Press
b) Animation
c) Fun Base.
d) Longman
30 Which of these is not a step surrounding the movement from dependence to C
independence?
a) Being Proactive
b) Put Things First
c) Have The End In Mind
d) Think Win-Win

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31 psychoanalysis was developed to treat which mental disorder? D

a. Hypochondriasis
b. Depression
c. Neurosis
d. Hysteria

32 Which of the following statements is true of Freud’s seduction theory? C

a. It proposed that women developed hysteria as a result of seducing


older men
b. It proposed that hysterics only imagined or fantasized about early
sexual experiences
c. It proposed that hysterics suffer from memories
d. Freud abandoned it because it placed too much emphasis on
childhood sexuality

33 In Freud’s topographic model, the ‘çensor’ guards the border between … C

a. the Conscious and the Preconscious


b. the Conscious and the Unconscious
c. the Preconscious and the Unconscious
d. the Ego and the Id

34 According to Freud, the odd, magical quality of dreams reflects the influence A
of …

a. primary process thinking


b. secondary process thinking
c. the ‘dreamwork’
d. defence mechanisms

35 Which of the following statements is true of the Ego, according to Freud? D

a. It exists prior to the Id


b. It follows the ‘pleasure principle’
c. It lends its libidinal energy to the Superego
d. None of the above

36 Which Freudian defence mechanism does this statement illustrate: ‘I’m not a

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jealous, you are’?

a. Projection
b. Repression
c. Sublimation
d. Denial

37 Which of the following statements is false according to Freud’s genetic C


model?

a. The oral stage roughly corresponds to infancy


b. The anal stage is dominated by themes of control and shame
c. The phallic stage ends with girls internalizing a harsher super-ego than
boys
d. The latency stage lasts from the end of the Oedipus complex until
puberty

38 According to psychoanalytic theory, what is the ‘anal triad’? A

a. Obstinacy, orderliness, and parsimony


b. Neatness, cleanliness, and perfectionism
c. Compulsiveness, drive, and conscientiousness
d. Stubbornness, attention to detail, and poor hygiene

39 One of these four lists contains concepts from Freud’s topographic, structural C
and genetic models, in that order. Which is it?

a. Unconscious, ego, and repression


b. Unconscious, id, and reaction formation
c. Preconscious, superego, and regression
d. Preconscious, superfly, and fixation

40 Neo-Freudians such as Erich Fromm and Karen Horney argued that … C

a. unconscious processes are unimportant


b. Freud was wrong to emphasize intrapsychic conflict
c. human motivations beyond sexuality and aggression must be
recognized
d. Freud was fundamentally correct on female sexual development

41 As a general rule, contemporary psychoanalytic theory … D

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a. pays more attention to interpersonal relationships


b. does not rely on the concepts of psychic energy and instincts
c. is relatively open to the findings of empirical psychology
d. all of the above

42 Critics of psychoanalytic inference argue that it is … A

a. too dependent on subjective interpretation


b. too rigorous
c. too focused on psychological validity
d. too cautious

43 Which of the following is not a weakness of psychoanalytic evidence? B

a. Its subjectivity
b. Its limited quantity
c. Its vulnerability to suggestion
d. Its lack of public availability

44 Psychoanalytic theory is NOT often criticized for which of the following? D

a. Being unfalsifiable
b. Being unscientific
c. Being deterministic
d. Being simplistic

45 Which of the following psychological ideas and research topics can arguably D
be traced back to psychoanalytic theorizing?

a. Attachment style
b. Implicit attitudes
c. The psychology of motivation
d. All of the above

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Unit -3
The Five Dysfunctions of a Team

1 ………. is an American writer of books on business management, particularly C


in relation to team management.
a) Daniel Goleman
b) Stephen Covey
c) Patrick M. Lencioni
d) John C. Maxwell
2 …………….. wrote the The Five Dysfunctions of a Team C
a) Stephen Covey
b) Daniel Goleman
c) Patrick M. Lencioni
d) John C. Maxwell
3 Dysfunctions Something that does not ……. B
a) Work as per schedule
b) function as designed
c) unperformed
d) None of the above
4 All of the following increase team effectiveness except… B
a)Understanding team timing
b)Ignoring ineffective team processes
c)Paying attention to team tasks
d)Developing, using and reinforcing effective group norms
5 Which of the following is NOT one of the task related functions within a C
team?
a)Resource acquisition and management
b)Work distribution
c)Participation

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d)Commonly accepted mission


6 Which of the following is a way to increase participation? A
a)Plan the meetings and share meeting agendas with people beforehand
b) Ask the leader of the group to run the meeting and talk the most.
c) Encourage everyone to talk whenever they have something to say, even
if another person is talking
d) Point out dominating behavior to everyone.
7 Which of the following is not a way that norms form? D
a)A recent acceptable action
b)Explicit statements
c)Critical events
d)Objective behavior evaluation
8 Building a ………. team is difficult, but not complicated. A
a) unified
b) classified
c)moral
d)motivated
9 “…………...teamwork in most organizations remains as elusive as it has ever A
been.”
a) Genuine
b) false
c) good
d) collective
10 near the top of every failure in an organization is the failure that comes from A
…………..performance.
a) poor team
b) healthy team
c) stylish team
d) excellent team

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11 When a team fails to function well, the ………..hurt the entire organization. A
a) ripple effects
b) Significant effects
c) Stillness effects
d) None of these
12 Team members call out one another's deficiencies or unproductive behaviors. A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention of result
13 Team members willingly make sacrifices (such as budget, turf, head count) in A
their departments or areas of expertise for the good of the team.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
14 Team members openly admit their weaknesses and mistakes. A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
15 Team meetings are compelling and not boring. B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict

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d) Avoidance of Accountability
e) Inattention result
16 Team members leave meetings, confident that their peers are completely B
committed to the decisions agreed upon during the meeting, even if there
was initial disagreement.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
17 Morale is significantly affected by the failure to achieve team goals. B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
18 During team meetings, the most important and most difficult issues are put B
on the table to be resolved.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
19 Team members are deeply concerned about the prospect of letting down d
their peers.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability

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e) Inattention result
20 Team members know about one another’s personal lives and are comfortable A
discussing them.
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
21 Team member offer help to get the job done A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
22 There is no Team Politics A
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
23 back biting and personal attack B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
24 ignoring difficult topics b
a) Absence of Trust
b) Lack of Commitment

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c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
25 All participant positively react in meeting B

a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
26 facts to Overcome fear of Conflicts are D
a. listening & learning
b. being respectful
c. share info.
d. all the above
e. none of the above
27 ambiguity , miss opportunity, fear of failure are the factors of ….function B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
28 clear common objectives is characteristics of … function B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
29 learn from mistake is characteristics of … function b
a) Absence of Trust

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b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
30 takes calculated risks is characteristics of ……… function B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
31 get positive result is …….. B
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
32 creating resentment among the team is characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
33 frustration amount team heads characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
34 poor performance feels the pressure characteristics of……. d

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a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
35 establish respect is characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
36 Miss deadline and meet deadline is characteristics of……. D
a) Absence of Trust
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Inattention result
37 looses purpose is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
38 mediocrity is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust

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39 early distraction is characteristics of ……….. E


a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
40 focus on individual career only is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
41 focus on objective is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
42 feels for failure or success of the team is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust
43 avoid distraction is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability

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e) Absence of Trust
44 good of the team is greater is characteristics of ……….. E
a) Inattention result
b) Lack of Commitment
c) Fear of Conflict
d) Avoidance of Accountability
e) Absence of Trust

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Unit -4
The 21 irrefutable laws of leadership

1 ………. is an American Author , Speaker and pastor who has written many C
books.
a) Daniel Goleman
b) Stephen Covey
c) Patrick M. Lencioni
d) John C. Maxwell
2 …………….. wrote the book primarily focusing on leadership. C
a) Stephen Covey
b) John C. Maxwell
c) Patrick M. Lencioni
d) Daniel Goleman
3 which one is not four ideas to keep in mind as to explore the 21 A
Irrefutable Laws of Leadership:
a) The laws can be learned.
b) The laws can stand alone.
c) The laws carry consequences.
d) laws can be mold
4 The McDonald brothers' weak leadership is an example of which laws. A
a) The law of the lid
b) The law of influence:
c) The law of process
d) The law of navigation:
5 Irrefutable means …………… a
a) impossible to deny or disprove
b) to prove to be false
c) 6erroneous

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d) overthrow by argument or proof:


6 The laws can be learned means D
a) They are easier to understand and apply than others
b) Each law complements all the others, but you don't need one in order to
learn another.
c) If you ignore them, you will be unable to lead well. If you implement them,
people will follow you.
d) Once you learn the principles, you have to apply them to your life to
achieve your full potential as a leader.
7 The laws can stand alone. B
a) They are easier to understand and apply than others
b) Each law complements all the others, but you don't need one in order to
learn another.
c) If you ignore them, you will be unable to lead well. If you implement them,
people will follow you.
d) Once you learn the principles, you have to apply them to your life to
achieve your full potential as a leader.
8 The law of the lid A
a) The ability to lead is the "lid" that determines a person's effectiveness.
b) you don't have influence, you will never be able to lead others.
c) leadership develops daily, not in a day
d) anyone can steer the ship, but it takes a leader to chart the course
9 The law of influence B
a) The ability to lead is the "lid" that determines a person's effectiveness.
b) The true measure of leadership is influence nothing more, nothing less
c) leadership develops daily, not in a day
d) anyone can steer the ship, but it takes a leader to chart the course
10 The law of process a
a) leadership develops daily, not in a day

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b) The ability to lead is the "lid" that determines a person's effectiveness.


c) The true measure of leadership is influence nothing more, nothing less
d) anyone can steer the ship, but it takes a leader to chart the course
11 The law of navigation A
a) Anyone can steer the ship, but it takes a leader to chart the course
b) leadership develops daily, not in a day
c) The ability to lead is the "lid" that determines a person's effectiveness.
d) The true measure of leadership is influence nothing more, nothing less

12 The lower an individual's ability to lead, the lower the lid on his potential A
refer to which law
a) The law of the lid
b) The law of influence:
c) The law of process
d) The law of navigation:

13 To apply the Law of the Lid, take four steps which is one of them ? A
a) List some of your major goals.
b) Assess your leadership skills.
c) Ask others to rate your leadership on a scale of 1 to 10.
d) Then ask yourself how willing you are to grow in the area of leadership
e) All the above

14 True leadership cannot be appointed or assigned. A


a) The law of the lid
b) The law of influence:
c) The law of process
d) The law of navigation:

15 There are five major myths about leadership which one is not . d
a) the management myth

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b) the entrepreneur myth


c) the knowledge myth
d) the pioneer myth
e) the service myth
16 ….…holds that leading and managing are the same thing. However, leadership A
is about influencing people, while management is about maintaining systems
and processes.
a) the management myth
b) the entrepreneur myth
c) the knowledge myth
d) the pioneer myth
e) the position myth
17 ……..holds that those who possess knowledge and intelligence are leaders. C
a) the management myth
b) the entrepreneur myth
c) the knowledge myth
d) the pioneer myth
e) the position myth
18 To apply the Law of Influence, take three steps E
a) Ask yourself which of the five myths you have believed in the past.
b) What must you change in your current thinking to make you more
open to improving your leadership in the future?
c) Rate yourself on a scale of 1 (low) to 10 (high) for each of the following
factors:
d) None of the above
e) All the above
19 If you continually invest in your leadership development, letting your assets c
compound, the inevitable result is growth over time.
a) The law of the lid

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b) The law of influence:


c) The law of process
d) The law of navigation:
20 The law of addition A
a) Leaders add value by serving others
b) Trust is the foundation of leadership
c) People naturally follow leaders stronger than themselves
d) Leaders evaluate everything with a leadership bias
21 The law of solid ground B
a) Leaders add value by serving others
b) Trust is the foundation of leadership
c) People naturally follow leaders stronger than themselves
d) Leaders evaluate everything with a leadership bias
22 The law of respect C
a) Leaders add value by serving others
b) Trust is the foundation of leadership
c) People naturally follow leaders stronger than themselves
d) Leaders evaluate everything with a leadership bias
23 The law of intuition D
a) Leaders add value by serving others
b) Trust is the foundation of leadership
c) People naturally follow leaders stronger than themselves
d) Leaders evaluate everything with a leadership bias
24 Leadership is about advancing others, not about advancing yourself. A
a) The law of addition
b) The law of solid ground
c) The law of respect
d) The law of intuition
25 Trust is the most important thing a leader must create. A leader builds trust b

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by consistently showing competence, connection, and character


a) The law of addition
b) The law of solid ground
c) The law of respect
d) The law of intuition
26 There are four guidelines for adding value which one is true D
a) leaders add value to others when they truly value others
b) make themselves more valuable to others
c) leaders add value to others when they know and relate to what others
value.
d) All the above
e) None of these
27 To apply the Law of Respect, take three steps D
a) Think about the last time you asked followers for a commitment to do
b) Take a look at the qualities that help a leader to gain respect
c) Evaluate yourself on a scale of 1 to 10 on each quality.
d) All the above
e) Non of these
28 To apply the Law of Intuition, take three steps: D
a) Determine which is your strongest natural talent.
b) Keep track of when you know something is right or wrong
c) Work on improving your ability to read people by reading books
d) All the above
e) None of these

29 The law of magnetism A


a) Who you are is who you attract
b) Leaders touch a heart before they ask for a hand
c) A leader's potential is determined by those closest to him

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d) Only secure leaders give power to others


30 The law of connection B
a) Who you are is who you attract
b) Leaders touch a heart before they ask for a hand
c) A leader's potential is determined by those closest to him
d) Only secure leaders give power to others
31 The law of the inner circle C
a) Who you are is who you attract
b) Leaders touch a heart before they ask for a hand
c) A leader's potential is determined by those closest to him
d) Only secure leaders give power to others
32 The law of empowerment: D
a) Who you are is who you attract
b) Leaders touch a heart before they ask for a hand
c) A leader's potential is determined by those closest to him
d) Only secure leaders give power to others
33 whom you attract is not determined by what you want, but by who you are. A
A) The law of magnetism.
B) The law of connection.
C) The law of the inner circle.
D) The law of empowerment.
34 To apply the Law of Magnetism which take three steps: 4
a) Write down a list of the qualities that you desire in your followers.
b) Find mentors to help you grow in each area of deficit.
c) Write a list of your five greatest strengths when it comes to those skills.
Then write a list of your five greatest weaknesses..
1. a, b
2. a, c
3. b, c

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4. a, b, c

35 You can't move people to action unless you first move them with emotion B
belongs to which law
A) The law of magnetism.
B) The law of connection.
C) The law of the inner circle.
D) The law of empowerment.
36 To apply the Law of Connection which is not among the three steps: A
a) To connect with yourself, measure your level of self-awareness
b) When you are out among your employees or coworkers, make
relationship building a priority.
c) Improve your communication skills. Read books on communication,
take a class, or join Toastmasters
d) Write down a list of the qualities that you desire in your followers.
37 To pick the right people for your team, which is not right question to ask D
a) Do they have high influence with others?
b) Do they hold a strategic position in the organization?
c) Do they add value to me and to the organization?
d) Do they have a negative impact on other members of the inner circle?

38 Leadership is about making others win. D


A) The law of magnetism.
B) The law of connection.
C) The law of the inner circle.
D) The law of empowerment.
39 There are three main barriers to empowerment 4
a) The desire for job security.
b) Resistance to change
c) A lack of self-worth

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d) Believe in themselves and are secure in giving power to others.


1. a, b
2. a, c
3. b, c, d
4. a, b, c

40 THE LAW OF THE PICTURE A


a) People do what people see
b) People buy into the leader, then the vision
c) Leaders find a way for the team to win
d) Momentum is a leader's best friend

41 Great leaders must communicate their vision of a better future. But they A
must also model the vision.
a) The law of the picture
b) The law of buy-in:
c) The law of victory:
d) The law of the big mo:

42 THE LAW OF BUY-IN: B


a) People do what people see
b) People buy into the leader, then the vision
c) Leaders find a way for the team to win
d) Momentum is a leader's best friend

43 The law of victory: C


a) People do what people see
b) People buy into the leader, then the vision
c) Leaders find a way for the team to win
d) Momentum is a leader's best friend

44 The law of the big mo D

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a) People do what people see


b) People buy into the leader, then the vision
c) Leaders find a way for the team to win
d) Momentum is a leader's best friend

45 The law of priorities A


a) Leaders understand that activity is not necessarily accomplishment
b) A leader must give up to go up
c) When to lead is as important as what to do and where to go
d) To add growth, lead followers to multiply, lead leaders

46 The law of explosive growth D


a) Leaders understand that activity is not necessarily accomplishment
b) A leader must give up to go up
c) When to lead is as important as what to do and where to go
d) To add growth, lead followers to multiply, lead leaders

47 The law of timing C


a) Leaders understand that activity is not necessarily accomplishment
b) A leader must give up to go up
c) When to lead is as important as what to do and where to go
d) To add growth, lead followers to multiply, lead leaders

48 The law of legacy A


a) A leader's lasting value is measured by succession
b) Leaders understand that activity is not necessarily accomplishment
c) A leader must give up to go up
d) When to lead is as important as what to do and where to go

49 Good leaders quickly assess where an organization is, project where it needs a
to go.
a) The law of explosive growth

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b) The law of legacy


c) The law of timing
d) The law of sacrifice

50 There is a common misperception among people who aren't leaders that D


leadership is all about position, perks, and power.
a) The law of explosive growth
b) The law of legacy
c) The law of timing
d) The law of sacrifice

Unit 5
Good to great

1 The classic book ……………….authored by Stanford Business School professor B


Jim Collins
a. Emotional Intelligent
b. Good to Great
c. 7 habits of Highly effective people
d. 5 dysfunction
2 The classic book authored by ……………………… shows us why some A
companies make the leap , while other companies don’t.
a) Jim Collins
b) Stephen Covey
c) Patrick M. Lencioni
d) John C. Maxwell
3 Jim Collins has found out systematic phases through which any ………….. A
company goes through and lays out a framework .

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a. Great
b. Better
c. Working
d. Closed
4 Good to Great framework has three main components Process , A
Phases………..
a. Disciplined
b. Arrangement
c, structure
d. Occupation
5 ……………..From setting up yourselves towards greatness to achieving an A
inflection point that takes you to greatness
a) Process:
b) Phase
c) Discipline
d) None of the above
6 There are ……………. different phases in the ‘Good to Great’ journey. B
a. 2
b. 3
c. 5
d. None of the above
7 There are three different phases in the ‘Good to Great’ journey. Disciplined A
People , Disciplined Thought and …………..
a. Disciplined Action
b. Disciplined behavior
a. Time Disciplined
d. None of the above
8 The kind of people you have in the business will ………………………how A
successful your business is.

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a. Determine
b. Describe
c. Explain
d. Evaluate
9 Which one is not 5 Levels of Leadership D
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The non effective leader
10 This is the starting level for many, the stage where the person uses his A
talent, knowledge, skills, and good practices at work.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
11 the person contributes his individual capabilities for the benefit of the group B
he belongs to and for the achievement of shared goals.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
12 Moving further up, the person now organizes people and resources in C
pursuit of their objectives.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
13 This is the person who makes it happen. At this level, the person enables d
the pursuit of the vision and motivates the people to aim for better work

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performance.
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The effective leader.
14 The person, or the executive, is focused on making the business not just D
good but great, through humility, a fanatic drive, and willpower
a) The highly capable individual.
b) The contributing team member.
c) The competent manager.
d) The great leader.
15 if you have the wrong people, it doesn’t matter whether you discover the A
……………. direction.
a. Right
b. Correct
c. Unique
d. Wrong
16 ………vision without great people is irrelevant.” A
a. Right
b. Correct
c. Great
d. Wrong
17 the ‘who’ questions come before the …………questions . A
a) What
b) Why
c) How
d) When
18 In a good to great…………………., people are not your most important asset. a
a. Transformation

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b. Transition
c. Changeover
d. Makeover
19 people are not your most important asset. The …………….people are. A
a) Right
b) Correct
c) Great
d) Wrong
20 The only way to deliver to the people who are ……….. is to not burden them A
with the people who are not achieving.
a) Achieving
b) Evaluating
c) Processing
d) Involving
21 Practical principles when in ………. don’t hire, keep looking. A
a) Doubt
b) Ambiguity
c) Specific
d) Correct
22 Practical principles when you know you need to make a people………. A
a. Change, act.
b. Un change, act
c. Move, enact
d. No Move ,no act
23 Put your best people on your ………… A
a) biggest opportunities
b) Large vision
c) Big mission
d) None of the above

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24 Put your best people on your biggest opportunities, not on your …………… A
a) biggest problems.
b) Large vision
c) Big mission
d) None of the above
25 How might you tell if someone is the …….. person on the bus? A
a) Right
b) Correct
c) Great
d) Wrong
26 “You …………………..cannot make a series of good decisions . A
a) Absolutely
b) Perfectly
c) Right
d) Wrong
27 “You absolutely cannot make a series of good decisions without first A
……………”
a) Perfect facts.
b) Right facts.
c) Wrong facts.
d) confronting the brutal facts.
28 “Yes, leadership is about……………. But leadership is equally about creating a A
climate where the truth is heard and the brutal facts confronted.

a) Vision
b) Mission
c) Statement
d) Objective
29 The Hedgehog Concept is simple …… a

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a, To know the “one big thing” and stick to it


b. To uncover the thing and work on it
c. None of the above
d. A and b
30 Getting a Hedgehog Concept is an ………………… A
a) iterative process
b) One time process
c) Regular process
d) None of the above

31 Most companies build their bureaucratic rules to manage the small D


percentage of………. people on the bus,
a) Right
b) Correct
c) Great
d) Wrong

Sources: https://study.sagepub.com/haslam2e/student-resources/chapter-4/multiple-choice-quiz
https://global.oup.com/uk/orc/busecon/business/roe2e/student/mcqs/ch10/

Prof. Dhananjay Bhavsar www.dimr.edu.in

Downloaded by Suyog Rane (suyograne888@gmail.com)

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