Assessment Task 3 Cover Sheet

Student Declaration
To be filled out and submitted with assessment responses

X I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with
any other student(s).
X I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
X I have correctly referenced all resources and reference texts throughout these assessment tasks.
Ruth Margaret O'Leary
Student name
SCS1832
Student ID number
Ruth Margaret O'Leary
Student signature
30/6/2021
Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been carried
out according to the required assessment procedures.
Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

X My performance in this assessment task has been discussed and explained to me.
X I would like to appeal this assessment decision.
Ruth Margaret O'Leary
Student signature

30/6/2021
Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
BSBMGT502 Manage people performance Student Assessment Tasks

Assessment Task 3: Performance management system

project

Task summary
This assessment task requires you to develop policy and procedures for performance management for
Boutique Build Australia. While the organisation currently has a performance management policy, it is
outdated and needs revising. The Managing Director has asked you to create a completely new
performance management policy and procedure. He would like performance reviews to be conducted twice
a year.
Following this you are also required to conduct a 30-minute training session for Boutique Build Australia
managers on the new performance management policy and procedure.

This assessment is to be completed in the simulated work environment at Strathfield College.

Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
 Space with a screen and projector for presentation

Timing
Your assessor will advise you of the due date of these submissions.

Submit
 Email with performance management policy and procedures and performance management
presentation attached

Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

Re-submission opportunities
You will be provided feedback on your performance by your assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

Assessment Task 3 Instructions

Complete the following activities:

1. Develop performance management policy and procedure

Please find the Performance Management Policy and Procedure document attached

2. Develop training presentation

Prepare a training session for your managers.

Please find the “Performance Management Presentation” attached

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

3. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachments, ask them for their feedback,
and ask for the place, date and time of your training session.

Attach your Performance Management Policy and Procedure and Performance Management
Presentation to the email.
From:
To: Assessor

Subject: Introducing new Performance Managment Policy

Dear managers,

As you might have noticed, our current performance management process has not been updated for a long
time and is considered outdated. Therefore, I have created an updated version of the process and I hope
this will be able to assist you all better. Attached below is the new Performance Management Policy and a
PowerPoint presentation on the key provisions of the process, as well as the guide on how to conduct
performance reviews.

Kindly let me know how you think of the updated policy, and all your opinions are very much appreciated.
Also, please do advise me which date and time would be convenient for you to attend a training session for
this new performance management process.

I am looking forward to hearing back from you.

Best regards,
Leo McCullen
Human Resources Manager

4. Conduct the training session.

Now conduct the training session as per your preparation, provide the opportunity for questions
and feedback.

You will need to demonstrate effective communication skills including:

 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K

BSBMGT502 Manage people performance Student Assessment Tasks

Assessment Task 3 Checklist

Student’s name:
Completed
Did the student: successfully Comments
Yes No

Develop performance management policy and procedures

that addresses all of the following?
 Purpose of the policy
 To whom the policy applies
 Number of times a year that a performance review is to
occur for each employee.
 Summary of purpose of performance reviews
 Simple step-by-step procedure for organizing and
conducting the performance review meeting.
 Templates used to record performance
 Identifying performance gaps and providing feedback
Develop and provide a training session on the performance
management policy and procedure and communication skills
required for performance review?
Demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K