Syed Hamid Kazmi
+91-8527725844/ WhatsApp no
2785, Ibn Marwan street, Riyadh
Saudi Arabia. 12611
ABOUT ME
Self-starter with a positive, can-do
attitude who is driven to learn, improve
and succeed. Previous experience has an
emphasis on Operations management
and training in the Hospitality industry.
Highlights operations management
performance tracking and evaluation,
decisive leader, P&L management, strong
public speaker.
SKILLS & PROFICIENCIES
People Management
Organisational skills.
Human or interpersonal management skills
CERTIFICATION & VOLUNTEER WORK
Volunteer Administrator
Jeddah Municipality
2016 to 2018
Collaborated with a team of 100 volunteers to
Clean the Jeddah beach, the effort was highly
appreciated by the Mayor of Jeddah.
Management Certificates.
Typsy online learning
2020-21
Completed Variously certified programs on
Operations management, Restaurant PNL, Risk
Management, change management and many
more.
+966-583981324
kazmi.hamid@gmail.com
ksyedhamid@gmail.com
WORK HISTORY
Training Manager
Ghothah Trading, Saudia Arabia
18 October 2021 onwards
Looking after company's Training and development
needs. The company is having a portfolio of 7 different
QSR brands in the market.
Restaurant Manager (Ben's Cookies- UK)
Alghalia Trading, Saudi Arabia
October 2019 to October 2021
Responsible for all operations of the organisation's Fast
food division. Works closely with sales and support teams
to foster high customer satisfaction and generate profit.
Sr. Executive Training and Process Excellence
Taco Bell, India
October 2018 to September 2019
Managed key stores operations in South India and Helped
the company in 11 new store opening projects across
India.
Area Brand trainer
Tim Hortons Cafe and Bakeshop, Saudi Arabia
September 2017 to April 2018
Helped in Developing the Brand in Western Region from
Very Scratch. From 2 stores to 24 stores in a span of a
year. Alongside handling the leadership training for the
new joining managers.
Store Manager Operations
Tim Hortons Cafe and Bakeshop, Saudi Arabia
June 2015 to September 2017
Handled the flagship store of the Brand in Saudi Arabia.
Generating revenue of 15 Million Riyals in years time
which was a whopping 75% increase in profit compared to
the previous year.
Assistant Restaurant Manager- Operations
SFC plus, UAE
January 2012 to March 2015
Assisted the operations team in running the stores in
various locations in UAE.
Had handled stores ranging from remote locations to
Bustling Dubai streets.
CERTIFICATION & VOLUNTEER WORK
Played a key role in the launch of promotion/
Breakfast meal (product selection and
costing).
Opened 30 new outlets under the guidance of
OM.
Given 100% staff retention from the Outlet
and developed large no of the crew to next
level
Promoted to the position of Area Training
manager within 16 months at Tim Hortons.
Developed New Team member’s orientation
and training Modules for KSA Region.
EDUCATIONAL BACKGROUND
Guru Gobind Singh Indraprastha University
New Delhi
Bachelor's Degree in Food Technology,
Major in Biochemistry and Microbiology
2011
Graduated with first division.
International Institute of Business Management
Berlin, Germany
Certified course in Project Management
2021
Completed credential assessment from WES canada.