Professional Documents
Culture Documents
Team 4: Jeremy Boucher, Sarah Brady, Samantha Gonzales, Elisa Lopez Perez,
EHRD 625
Introduction
In collaboration with Triumph Public High Schools: Corporate and Business Offices
under the supervision of Mrs. Frances Berrones-Johnson, our graduate team, Team 4, seek to
study this organization in order to gain insights into its operations with an expectation of finding
areas that they identify as needing to grow and be able to provide support. Our team will be an
external resource for Mrs. Johnson and her team as we bring an academic perspective to studying
their organization. We hope to gain experience as a team in change diagnosis and learn from our
client how they have approached change in the past, and at the same time support changes for the
future. Included in this document are our team members’ contact, our expected deadlines we will
be following, and the process we will be following to keep everyone on the same page.
Table 1.1
Who (team, client) EHRD 625 Student Group: Jeremy Boucher, Sarah Brady, Samantha
Gonzales, Elisa Lopez Perez, & Allie Prejean
● Team Meeting
Where (client, Corporate Office: 1218 S Presa St, San Antonio, TX 78210
location) Business Office: 707 Lindberg Ave, McAllen, TX 78501
Why Our team has chosen to work with Triumph Public High Schools because
of their strong commitment to serving at-risk students. With nine high
schools spread across the state of Texas, the main decentralized office
has a challenge of collaborating with one another and each school from a
distance. We believe our OD consulting can assist them to find helpful
practices in communication and virtual teams that create a strong
collaboration together despite the distance between each program. As
they seek to add new locations in other cities, these good practices will
be crucial to the success of our client.
Team contact
person(s) for Contact Name Email Phone
client use
Primary Samantha Gonzales samig98@tamu. 210-639-0427
Contact edu
Ideas for data We plan to use a convergent mixed methods approach in collecting data
collection and from Triumph Public High Schools, partially due to our time constraints.
intervention (as We plan to interview the administrator team virtually using Zoom. We
currently also plan to survey the support staff at the San Antonio Corporate Office
envisioned, expect and McAllen Business Office. We will use Triumph’s website and seek
these to evolve) data already acquired internally from the organization. Through data
collection and interviews we, as a team, are looking for areas of
recommendation that we can share with our client that can be supportive
for the continued growth of their organization as we apply what we are
learning from our course study in Organizational Development.
Scope of Work
The Aggie Consulting Group (EHRD 625 Group 4) has the pleasure of working with the
Triumph Public High Schools at a Corporate and Business Offices level during the Organization
Development project in the Fall 2021 Semester. As a graduate student group, we have conducted
go over her vision and goals for this project. We also covered questions about change
management, the organization’s background, development, and her expectations of the Aggie
Consulting Group. With her direction, the group will interview seven high-level executives and
will survey 13 support personnel, in order to gather more information about the organization’s
Once the group has completed all interviews and surveys, all team members will have the
opportunity to analyze the data, find areas of opportunity and strengths, as well as theme
subjects. On December 12, 2021, the consulting group will be providing the client with a final
report and a presentation that will cover all findings and areas of improvement the group
organization development and areas the whole organization can improve on in order to continue
to be successful.
In order for our team to stay within our desired scope and uphold confidentiality with
Triumph Public High Schools under Mrs. Johnson’s direction, our team has decided to work
exclusively within the Corporate and Business Offices only, as opposed to reaching out to the
Practitioner Role
The client who is our primary contact is Frances Berrones-Johnson, who is the
superintendent/CEO of Triumph Public High Schools located in San Antonio, TX. She is
responsible for overseeing operations within the Corporate and Business Offices. In order to
request changes to our Confidentiality and Consulting Agreement, the client and/or graduate
team need to submit a change request and give reasoning for the change. Also, mutual consent by
Consulting Agreement
As information is being gathered from Mrs. Johnson and her staff, it is imperative that
their privacy is maintained and that they are aware that everything shared with our team is only
to be used for our academic purposes and to benefit their organization. We will practice full
confidentiality in how we handle the information entrusted to us. As we work together with
Triumph, we will continue to make it clear that we plan to use the information, whether in Zoom
calls, emails, surveys or interviews only in working with each other and to share with our
professor, Dr. Michael Beyerlein. As we perform surveys and interviews, we will protect the
identities of the staff of Triumph. This will help to provide security for them. In order to
collaborate within our team, information will be stored on a shared Google Drive that is only
If changes are needed to the proposed agreement between our client and our team, we
will discuss these changes among our team members until we reach an agreement. Then we will
communicate the changes with Mrs. Johnson in a timely manner. We will wait for consent from
our client before moving forward with the agreed upon changes. If our client has any concerns
throughout the process, please contact us or if necessary reach out to our professor, Dr. Beyerlein
(beyerlein@tamu.edu).
Mutual Expectations
The graduate team will deliver findings and offer recommendations for the organizational
intervention in the form of a project proposal, final report, and presentation to both the client and
graduate team’s professor. Our team is acting as organizational development consultants in order
to develop our skills in diagnosing change and delivering effective interventions. The detailed
OD PROJECT PROPOSAL 8
outline of our graduate team’s anticipated schedule for future communication and deliverables is
outlined in Table 1.1. The primary contact for our team will notify all parties involved should
there be any delays in the schedule. The interview and survey questions will be reviewed by all
team members and our instructor, Dr. Beyerlein, before submitting to the client to verify validity
and relevance.
With our graduate team acting as a group of organizational development consultants for
educational purposes, there will be no fees associated with consultation services nor any
compensation offered to the client. Any parties involved may request modifications of the
Consultation Agreement to: Samantha Gonzales or Elisa Lopez. Our graduate team will uphold
the Aggie Honor Code throughout the duration of this consulting agreement.
Client Contact:
________________________________________________
Signature
Frances Berrones-Johnson
Superintendent/CEO, Triumph Public School
Graduate Team:
______________________________________________________________________________
Signature Name Date
______________________________________________________________________________
Signature Name Date
______________________________________________________________________________
Signature Name Date
______________________________________________________________________________
Signature Name Date
______________________________________________________________________________
Signature Name Date
OD PROJECT PROPOSAL 9
Appendix A
Vee Diagram