Group: A

Test on “Guarding Division Operations Manual”

Name: ____________________________________
Designation: ________________________
PID No.: ________________________
Date: _____________

Max Time: 45 minutes | Full Marks 45

Part – I: Tick the right answer. Q. 1 to Q. 6. carry 2 marks each & Q. 7. carries 3 marks
Q. 1. What are the types of training provided for security personnel?
a) Basic training b) On job training c) Refresher training
Ans. (i). Only a (ii). Both a & c (iii) All of the above

Q. 2. Basic training includes:

a) Guarding & theft prevention b) Material control & accounting c)Phone etiquette & traffic control
d) Physical condition & drill
Ans. (i). a & b (ii) b & c (iii) a & c (iv) All of the above

Q. 3. Refresher training is provided

a) To increase the quality of duty b) To fulfil the client’s requirement c) To keep the guards always fresher
Ans. (i). All of the above (ii) a & b (iii) Only c

Q. 4. ‘On job training’ or ‘on site training’ is provided to guards by

a) Corporate office staff b) Checking staff c) F. E. & Manager (OPS)
Ans. (i). No need to train, they learn themselves (ii) a & b (iii) a & c (iv) Only c

Q. 5. Which of the following points are correct?

a) Brief the guard about his duty then deploy him on site b) Deploy the guard first then brief him on the spot
c) Only fresher guard should be briefed d) No need to brief, he learns from clients
Ans. (i) Only a (ii) Only b (iii) Both a & b (iv) All of the above (v) Non of the above

Q. 6. If guard is not doing his duties properly,

a) Fault will be yours b) Fault will be guard’s c) Neither yours nor guard’s
Ans. (i) Only a (ii) Only b (iii) a & b (iv) All of the above

Q. 7. How do you come to know the client’s requirement?

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Part – II: Each Question carries 3 marks

1. What should the Field Officer / Asst. Mgr. / Manager check with new Security Guard before posting him at client site?
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2. Being an Active and Effective Operational Staff, what should be your role to fulfil the shortage of Security
Personnel and maintain the full authorised strength at your sites?
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3. What is On-Job-Training and who is responsible to provide the same?
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4. What do you mean by Site-Instructions / S. O. P.? & What is the source of it? Please write down 10 Site-Instructions for a
Security Guard standing at L & T Store Post.
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5. Which one of the following is more important and why?
a a.) Good relationship with client b.) Good knowledge of client’s requirement
b
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6. What are the reasons of loosing client and who would be responsible for the same, and what are the points
that you have to take seriously to retain our contract with client?
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7. Clients hire Security to protect their property. So they don’t tolerate the misuse of their resources. What
precautions should you take to prevent the misuse of client resources (like telephone call and ,etc.)
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8. What are the major / minor instructions you provide to your Security Personnel for Theft Prevention?
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9. How do you investigate on External Theft, Internal Theft, S/G’s Involvement on Theft and Counting Fault?

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10. What do you mean by Monitoring of Performance of Security Personnel? Please explain.
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