Professional Documents
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Chapter 1
Learning Objectives
Chapter Outline Multiple Choice Quiz
Multiple Choice Quiz
True or False Please answer all questions
Internet Exercises
Chapter Related
Readings
Self Assessment 1 Two areas that are influencing and impacting corporations and managers today
Personality Pr are the rapid pace of change and
Video Discussion A) demographic increases.
Questions
B) complexity of the work environment.
Feedback C) organizational culture changes.
Help Center D) managerial ineptness.
5 Of the four building block skills, which one is frequently considered to be the
largest behavior management challenge?
A) The ability to inspire employees
B) The ability to analyze situations correctly
C) Personal flexibility and adaptability
D) Outstanding perceptual skills
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Organizational Behavior | Multiple Choice Quiz 26/10/12 5:02 PM
7 Which of these approaches argues that there is no single best way to manage
behavior?
A) Hawthorne
B) Scientific Management
C) The cornerstone skill
D) Contingency
12 One way businesses can benefit from diversity in the work force is
A) increased popularity.
B) increased understanding of the marketplace.
C) increased employee satisfaction.
D) minimizing EEOC/AA investigations.
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Organizational Behavior | Multiple Choice Quiz 26/10/12 5:02 PM
14 The percentage of employees who work 50 or more hours per week has risen
by _____ over the past twenty years.
A) 25%
B) 40%
C) 30%
D) 37.5%
15 During the last thirty years, the percentage of dual-career married couples has
grown by
A) 24 percent.
B) 96 percent.
C) 60% percent.
D) 36% percent.
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