Chief of Staff for Human Resources (HR)---1001756

Location: Bay Area

Juniper Networks Inc., a global leader in Cloud, Data Center, Enterprise and Security Networking, is seeking
an experienced leader to promote a culture of operational excellence, agility, visibility, accountability, and
collaborative decision making. The Chief of Staff (CoS) role requires exceptional leadership, strategic
thinking, analytic detail and rigor, and ability to influence through respect and trust.  The successful person
will be deeply involved in business execution, decision making, and must prioritize and balance commitments
while building a reputation for reliability, objectivity, and partnership across HR and the Company.

Responsibilities:

Chief of Staff to the Human Resources Organization is an operational and strategic role supporting the HR
Exec Leader, her leadership team and the global HR organization. The role focuses  on 3 main areas:
 Operations – create and manage the heartbeat of HR’s operational rhythm, allowing for visibility and
proactive planning
o Drive execution and performance of operational and strategic planning, budgets, program
investments, and allocations across functional areas
o Establish and maintain cadence for key meetings & processes that help drive the organization
 Determine logistics of the meetings i.e., the need for the meetings, frequency,
stakeholders need to be involved, what success looks like, process to achieve success
o Ensure collaboration for relevant projects and bridge operational gaps between functions/key
projects/initiatives
o Be the voice of the organization as a whole in leadership discussions, advocate on behalf of
the team, promote a community of inclusive leadership with a sense of urgency
o Contribute to organizational excellence through leading decision making across functions and
the leadership team which will lead to effective and efficient decisions and outcomes
o Drive cross-function projects, organizational change management and organizational
alignment activities as needed
 Strategic Initiatives – help drive important cross-functional projects for organization
o Identify and execute initiatives that contribute to long-term operational excellence, ensuring
key projects have clear milestones, success measures and operational plans
o Engage right stakeholders across the organization to focus time and attention on rapid
resolution to strategic problems
o Drive execution and performance of strategic initiatives that are critical to the success of the
business through goal deployment via OKRs
o Deploy initiatives to function/staff member to carry forward once it reaches an agreed upon
level of completion to ensure success of initiatives
o Drive employee engagement transformation activities to foster a culture of development,
influence, inclusiveness and work life experience
 Communications – help develop Human Resources keynotes & narratives
o Provide concise, transparent, and insightful communication to a diverse organization
o Plan and build content for internal communications, all-hands meetings and operational
reviews
o Navigate team dynamics with tact and confidence as an objective program leader
o Manage relationships across the organization and energize the team to be a productive and
inclusive place focusing on impactful deliverables
o Be a key bridge from leadership to the rest of the organization, conveying and ensuring
successful communication and implementation of critical organizational and operational
decisions and enhancing employees’ experience

Juniper Business Use Only

 o Use social media and digital marketing tools to share and inspire communications across the
global HR team, the broader company at large and externally as appropriate

Requirements:

 15+ years’ experience supporting operations and managing projects in a distributed, global and
diverse organization
 Demonstrated project management skills driving cross-functions, complex projects
 Exceptional planning and organizational skills including the ability to handle multiple projects
simultaneously in a fast-paced environment
 Strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results
 Acting as an objective sounding board for others and ability to anticipate the needs of the HR leader
and team
 Self-starter who thrives in problem-solving with little direct supervision. Ability to learn quickly with
a high tolerance for ambiguity and complexity
 Highest level of integrity and management of confidential information
 Proven ability to lead through influence and drive change
 Strong written communication skills and ability to distill and convey information in a compelling
manner
 Drive issues through to resolution ensuring that all key stakeholders are informed of outcomes and
company implications
 Ability to build trust with executives and internal / external stakeholders of all levels

Juniper Business Use Only