Raniel John V. Gutierrez Mrs. Maricel F.

Macha
11- Juran Week: 6
Orgman

Learning task #1
1. What are the useful planning tools and techniques that are being used in business
organizatoin? Define each.
Forecasting – is an attempt to predict what may happen in the future. It may be either
quantitative or qualitative.
Contingency Plans – it must be prepared by managers, ready for implementation when things
do not turn out as they should be.
Scenario Planning – is for future states of affairs is a long-term version of contingency planning.
Scenario planning is a big help for organizations because it allows them to plan ahead and make
necessary adjustments in their strategies and operations.
Participatory planning – it’s a process that includes the people who will be affected by the
plans and those who will be asked to implement then in all planning steps.
Linear Programming – is a method of solving limited resources allocated between two variables
where the goal is optimization such that the change in variable is accompanied by an exactly
proportional change in the other.
Scheduling – is the process of formulating a detailed listin of activities that must be
accomplished to attain an objective, allocationg the resources necessary to attain the objective
and setting up the timetables for completing the objectives
Gantt Chart – is a scheduling device develop by Henry Gantt is essentialy a bar graph with time
on the horizontal axis and the resource to be scheduled in the vertical axis.

2. In your own opinion, which is better planning tool: benchmarking or forecasting? Support
your answer.
Benchmarking because it is another planning technique that generally involves external
comparison of a company's practices and technologies with those of other companies
3. How are you going to make your forecast more effective? Give a concrete example.
Use multiple scenarios. There is a strong temptation to be optimistic when forecasting growth. ...

Start with expenses. ...

Identify your assumptions. ...

Outline each step in your sales process. ...

Find comparisons. ...

Constantly reassess.

LEARNING TASK #2
1. Give some examples of changes or challenges other than those mentioned in our
discussion that may occur in the future scenarios
Climate change, tax increase, expensive cost of raw materials, growth of more business rivals,
changing customers interest.

2. Give at least five (5) business forecasts that may occur in the Philippines
three years from now. You may use qualitative or quantitative forecasting.
1. Qualitative Forecasting.
2. Jury of executive opinion
3. Consumer Market Survey

4.  Delphi Method

5. ,Sales force composite

3.How benchmarking can be used by the owner manager of a fast food chain explain your
answer
Benchmarking can be used by the owner/manager of a fast food chain by measuring the service
performances of other fast food restaurants and identifying factors affecting the said service
performances over time. This will help the manager/owner to enhance their competitiveness
and increase their market share.