Professional Documents
Culture Documents
The name of the proposed business owner is Lina Ng’ang’a a Kenyan citizen aged
20years and she is single. She went to Precious Angels School where she attained 340
marks in her K.C.P.E. Later she joined Imara Bora Girls’ High School in which she
attained a mean grade of D+.Currently she is a student at NIBS Technical College
undertaking a Certificate in Information Communication Technology. She later plans to
further her education to a Diploma in Information Communication Technology in the
same institution. The proposed owner does not have any experience in business that she
will involve a consultant who will guide her throughout the process of familirializing with
the business.
The owner of the business intends to invest a capital of 1,000,000kshs of which
250,000kshs is owner’s equity, 500,000kshs is bank loan while 250,000kshs is
contribution from family and friends.
INVESTMENT AMOUNT
Owner’s Equity 250,000
Bank Loan 500,000
Family & Friends contribution 250,000
The name of the proposed business will be Alpha Software Computer Solutions and out
of the name, it was selected because the name is unique, its attractive, its easily
pronounced, it comes from my name and also the name has never been used before by
any other person or any enterprise.
1.2.2 Business Location and Address
The business proposed will be located in Nakuru County along Njuri Ncheke Avenue on
Biashara Plaza Building, third floor Room Number 310.
Njuri Ncheke Avenue
Hospital
School
Church
Mkt
Industry Mosque
The business proposed will be in form of Sole Proprietorship business because the owner
decides to start the business all alone with a little help from the family, relatives or
friends. The owner of the proposed business decided to choose the ownership for the
following advantages;
There is quick decision making for she is the boss, One enjoys the profits alone
for she owns the business, Capital required is small in that she is helped by family or
friends to start and maintain the business, Easy to form because few legal requirements
are required by the few employees employed and it is also flexible in that the proprietor
can choose to change the business at his/her own will. Despite the business having the
above advantages, it also have the negative disadvantages that may include; Decision
made be poor since there are no consultations from the employees since the business is
sole proprietorship, The owner may suffer loses alone since she is the owner of the
business and also death of the owner may lead to closure of the business.
1.4.1 Products
The owner of the business will deal with the following products; phones, chargers,
computers, laptops, speakers, radios and many more accessories.
1.4.2 Services
Apart from the products mentioned above, the proposed business will also offer services
eg.repairing the phones, selling chargers, selling phones, laptops and also repairing the
radios or speakers for the customers.
These services will benefit the customers a lot in that the repaired products will last for
long. They will be happy for the services offered.
The owner of the business decides to start this kind of business due to the following
reasons;
This will help and improve the technology in the country by enhancing the progress of the
business and the surrounding community in one way or another. Also it helps the country
to potentially develop market for newly developed software and also promotes creativity
among the customers
The proposed business lies in the Kenya Computer Software Company. The business also
has managed to join and work in four firms within the proposed firms. The firms are to
w3ork jointly with the business to promote technology. The proposed business has
employed 80 workers within the industry.
1.6.2 Industry Characteristics
The proposed business will use advanced equipment for repairing accessories and
software to benefit its customers. It will enable the business to operate effectively within
the industry where the capital requirement will be 750,000kshs with the highly advanced
technology. The business will invest its capital from its personal savings to start and
maintain the business. Also the business will require labour requirements of how the work
in the business will be carried out by the labourers employed in the business.
1.6.3 Industry Trend
For the last five years, the industry has experienced continuous growth in terms of sales
and profits as shown in the bar graph below;
The above bar graph showing the industry trend shows that business has a bright future.
The proposed business business wants to achieve the following objectives in the next four
months; to attract more customers in the next four months, to increase discounts and also
to stock the business with all the requirements required by the 8th month.
more branches in the next years, To attract more investors to the business in the next three
When the proposed business will start its operation in the 23rd January 2022, the entry
strategy will include the following; creating effective communication with the customers
handling customers questions effectively related with the products and services offered.
The owner of the proposed business will decide to expand the business by offering after
sales services, developing different types of products of different varieties, advertisement,
personal selling, and promotion and also improved technology must also be developed.
The owner of the business will experience the swot analysis including the strengths,
weaknesses, opportunities and threats as shown below;
2.1.1 Households
The proposed business will be targeting the delivering of products to its customers within a
particular locality to their homes such as their repaired phones, speakers ,radios, the required
charges and computers that will save the customers’ time and transport cost.
2.1.2 Schools
The proposed business will also be in position to deliver their accessories to the learning
institutions such as charges, computers and laptops for the easy learning of the students hence
to produce a conducive learning environment for the students within the institution.
2.1.3 Passers-by
The proposed business will also sell their products to the passers-by for the easy accessibility
of the advanced technology.
The proposed business will also have retailers who will pay a visit to business and buy the
products because they deal with already manufactured and refined products from other
businesses that they later sell them to their customers.
The proposed business will be expecting a total of 500,000 customers of which Swahiba’s
Computer Solutions has 200,000 customers; Salit’s Computer Solutions has 150,000
customers while Malim’s Computer Solutions has 100,000 customers. The Netty Computer
Solutions has 50,000 customers.
Sales
Swahiba
Salit
Malim
Netty
2.3 COMPETITION
The proposed business will have the following competitors; Swahiba, Salit, Malim.
2.4.2 Advertising
The higher the exposure of the products, the higher the recognition of brands.
Prising is the state of determining the amount required as payment for something offered for
sales. The proposed business use competitive pricing method and value based method to sell
their products. They use this method since there are low prices to their customers and also it
regulates competition. The business will also use this method since it promotes customers’
loyalty and also helps to develop higher products.
The proposed business will adopt the direct selling method to its customers and indirect
selling through sales people. The advantages of using direct selling method is that; it is more
flexible than other methods, it gives the customers an opportunity to negotiate the terms of
purchase while the advantage of using indirect tactic is that: it grants more time for the
customers to focus on their products.
The proposed business will reach its customers in either direct or indirect distribution
strategies.
The products will be transported through road transport and it will cost 1,000kshs at each
transportation. The direct and indirect methods have challenges whereby; the disadvantages
of the direct channel is that the sizeable costs that come with direct distribution and also
reduces distribution channel options while that of indirect channel is that it leads to lack of
attention from the customers and skills requirements.
CHAPTER THREE: ORGANIZATION AND MANAGEMENT
PLAN
The proposed business will be a sole proprietorship owned by Lina Ng’ang’a who will be
will the director. It will also have a manager who should have attained a degree in the
Information Communication Technology that will enable him to run the business in a well
effective manner. The manger will also be assisted by some employees like Assistant
manage, supervisor, accountant, a sales person and a security guard to ensure the set rules and
regulations have been followed.
The functions of the managers in the proposed business will be planning for the business to
run smoothly, organizing the protocol to be followed by the employees, directing the
employees for easy running of the business and can also control the activities done in the
business during its working hours.
The roles of the managers in the proposed business will include the interpersonal roles that
he/she will plan for the business the duties of the day to day operations. Decisional roles that
he/she should decide what employees are expected to do. He/she will also have informational
roles that he/she will make sure that the employees have an effective communication flow.
Managers
Assistant Manager
Accountant
Recruitment is the process of actively seeking out, finding and hiring candidates for a specific
position. The business will have one manager and a minimum of twenty (20) employees that
will be recruited through an interview that will be conducted by experienced personnel in
Information Communication Technology.
3.5.2 Training
Training is the action of informing and instructing your employees on a certain task in order
to help them to improve their performance. The proposed business will adopt the seminars
and job training as the training method. Through seminars, the employees will be taught new
ideas and improve the working skills and through the job training, they will role play the
films and videos in the business.
3.5.3 Promotions
3.6.1 Remuneration
Remuneration is the payment of work done in terms of salaries and wages to motivate and
retain in the business. It will be as follows;
3.6.2 Incentives
The proposed business will ensure that the employees who will work on extra time after the
working time will be awarded an extra bonus often monetary to work harder. They will be
given insurance to cater for their needs in case of accidents and other damages that will
occur.
3.7.1 Licenses
The proposed business will ensure that the business will meet the right legal requirements
from the government authority for a smooth running of the business .The license is
worthyksh.10, 000 that is authorized for a trading license of any kind of the business.
3.7.2 Permits
The permission to carry on the activities in the business will be authorized by the Information
Communication Technology Board and also by Kenya Computer Solutions Company. Also a
certificate of approval for the business to carried out by the business will be issued.
3.7.3 By-Laws
These are rules and regulations set by the government to be followed by an operating
business. The laws will enable the business to expand due to demand from customers.
The firm will use banking services for easy money transactions. It will have to rely with the
Equity, KCB and Co-operative Banks since they are easily available and easy to access.
The firm that will ensure the proposed business will be Kenya Computer Solutions Company
and for information, you can contact 0712436789.The proposed business will be insured
against theft, fire, accidents and also natural calamities like floods.
The proposed business is legally required to consult from various business customers and
also firms about more information on their products, trading methods and the pricing type.
Hence, they will also get more information through our website and our contacts.
These are services that the proposed business will be required when drafting legal letters and
also in terms of writing contracts to the employees. Also she will be able to interpret the labor
laws about the business. The lawyer of the business will be Professor Austin Kipkorir who
will be taking and playing a major role in the business in Alpha Computer Solutions on how
to stabilize with the business. The registered office will be located in Nakuru County along
Njuri Ncheke Avenue on Biashara Plaza Building on third floor room number 310.
The required machines, tools and equipment that will increase the effectiveness of the
business will be supported as illustrated as in the table below;
EXIT
SECURITY WAITING BAY
OFFICER
RECEPTION
ENTRANCE CASHIER
MAIN OFFICES
STORE
PRODUCTION AREA
MANAGER’S
TOILET
OFFICE
ASSISTANT
ACCOUNTANT’S
TOILET MANAGER’S
OFFICE
OFFICE
The proposed business will use direct production method to its customers that it will be
offering products, goods and services of high quality .This will enhance and improve
technology while using the advanced technology worldwide .It will also be in a position to
improve technology in the country by improving and producing products with high quality
and quantity. It will also educate its customers on the benefits and importance’s of the
products produced in the business. The skills will involve decisions that will shape the long
term capabilities of producing business .It enables a business to make decisions so that the
output of the production system meet’s the customers’ requirements in the best way
possible .Also, product pricing will be determined by the type of the product to be developed,
produced and the price. The cost of goods, Products, and services that will be needed monthly
will be high of about ksh. 35,000.
Before any start of the business, one is required to have a license and permit for the success
operation of the business. These licenses, permits and some by-laws will be issued by the
government. Some approvals and appliances of the business will also be put into
consideration for the effective running of the business from the respective offices of the
government. The business will also be enhanced for the required taxes to the government
according to the profits and sales done by the business after every marketing. These
approvals and compliances should be followed and adhered to by the business with
immediate effect.
The owner of the business will put into consideration the health regulations for its successful
operation of the business. The regulations will be adhered to in handling all the business
products and the employees working in the business. These will include the sanitary
observations within the venture more over drinking water that is supposed to be treated
frequently or even be boiled before consuming. This will help to main good health standard
and also proper hygiene will be observed in matters pertaining cleanliness of the business. It
will also put into consideration on matters pertaining toilets that should always be kept clean
from time to time and should be cleaned on daily basis.
The owner of the proposed business will ensure that the safety measures are considered by
employees in the business. The business should have the necessary measures to be followed
to guard its operations against physical injuries. This safety equipment will include the first
aid kits, fire extinguishers and good ventilation. This will enhance the production of the
business. It will also bear out preventive measures to the employees like siting out smoking
areas for the smokers among the business premises. Due to COVID-19 pandemic, the owner
of the business is required to put into consideration the preventive measures for the safety of
the employees by equipping the business with enough face masks, sanitizers and ensure there
is social distance among the employees for ‘Prevention is better than cure.’
Environmental concern is emerging on the issue that the business will have to address to the
employees by acquiring the legal necessities. The owner of the business should adhere to the
environmental measures for the proper operating of the business. The owner is advised to
encourage and educate the employees the importance’s of proper disposal of litters in the
right dumping sites that is supposed to be well labeled for easy visibility. The disposal of the
waste will help the business to avoid air, water and soil pollution in the surrounding. These
measures and regulations that should also be adhered to like clearing the bushes in and in the
surrounding, planting more trees, trimming the fence around the business and a certificate of
incorporation from the government or from Kenya Revenue Authority will be implemented
on how to declare as set as rates of taxes for the business. The government is also supposed to
provide the operating businesses with dustbins or sites for dumping wastes worldwide.
The owner of the proposed business will have the following expenses before the start of her
business;
ITEMS COST
Electricity 2000
Water bill 2000
Rent deposit 1000
Advertisement 1000
Licenses and Permits 60000
Insurance 10000
Transportation 30000
Tools and Equipment 50000
Designing and Installation 5000
TOTAL 161000
ITEMS COST
CURRENT ASSETS
Stock 250000
Cash at hand 50000
Cash at bank 100000
Debtors 40000
Total current Assets 440000
LESS CURRENT LIABILITIES
Creditors 20000
Bank overdraft 90000
Accruals 5000
Total current liabilities 115000
WORKING CAPITAL 325000
OCT
FEB
ITEMS
JAN
MARCH
MAY
JULY
AUG
SEP
NOV
JUNE
B al c/d - 47800 46700 38050 35500 33300 34200 31500 33300 27100 2250 234
0 0 0 0 0 0 0 0 0 00 0
Cash
Inflows
Bank 50000 - - - - - - - - - - -
Loan 0
Sales 15000 20000 10000 15050 15000 20000 20000 20000 20000 15000 2000 200
0 0 0 0 0 0 0 0 0 0 00 0
Debtors 20000 10000 5000 15000 10000 10000 10000 10000 20000 25000 2000 500
0
Disc 2000 3000 2500 3000 2000 3000 2000 2000 2000 3000 3000 300
received
Total 67200 69100 57450 54900 51700 54600 55400 52700 55500 44900 4480 442
Inflows 0 0 0 0 0 0 0 0 0 0 00 0
Cash
Out
flows
Purchase 11000 15000 90000 10000 10000 10000 15000 10000 15000 10000 1000 150
s 0 0 0 0 0 0 0 0 0 00 0
Salaries 60000 60000 60000 60000 60000 60000 60000 60000 60000 60000 6000 600
& 0
Wages
Creditor 20000 10000 40000 30000 20000 40000 25000 30000 20000 20000 2000 150
s 0
Electrici 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 200
ty
Water 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 200
bill
Loan - - - - - - - - 50000 40000 3000 100
payment 0
Total 19400 22400 19400 19400 18400 20400 23900 19400 28400 22400 2140 239
Outflow 0 0 0 0 0 0 0 0 0 0 00 0
s
Cash 47800 46700 38050 35500 33300 34200 31500 33300 27100 22500 2340 203
flow 0 0 0 0 0 0 0 0 0 0 00 0
DEC
ITEMS
JAN
MARCH
MAY
AUG
SEP
NOV
JUNE
OCT
JULY
Bal c/d 2030 2920 2570 2160 1800 1500 1150 3000 3400 7300 1520 1060
00 00 00 00 00 00 00 0 0 0 00 00
Cash
Inflow
s
Bank - - - - - - - - - - - -
Loan
Sales 2500 2000 2000 1500 2000 2500 2500 2500 2500 2500 1000 2500
00 00 00 00 00 00 00 00 00 00 00 00
Debtor 5000 1000 2000 3000 2000 1000 2000 2000 3000 1000 2000 1000
s 0 0 0 0 0 0 0 0 0 0 0 0
Disc 3000 3000 2000 2000 3000 3000 3000 2000 3000 3000 3000 3000
receive
d
Total 5060 5050 4790 3980 4030 4130 3880 3020 3170 3360 2750 3690
Inflow 00 00 00 00 00 00 00 00 00 00 00 00
s
Cash
Out
flows
Purcha 1000 1000 1500 1000 1000 1500 2000 1000 1500 1000 8000 1000
ses 00 00 00 00 00 00 00 00 00 00 0 00
Salarie 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000
s& 0 0 0 0 0 0 0 0 0 0 0 0
Wages
Credit 1000 1000 1500 2000 1500 1000 2000 3000 3000 2000 2500 1000
ors 0 0 0 0 0 0 0 0 0 0 0 0
Electri 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000
city
Water 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000
bill
Loan 4000 7400 3400 3400 7400 7400 7400 7400 - - - -
payme 0 0 0 0 0 0 0 0
nt
Total 2140 2480 2630 2180 2530 2980 3580 2680 2440 1840 1690 1740
Outflo 00 00 00 00 00 00 00 00 00 00 00 00
ws
Cash 2920 2570 2160 1800 1500 1150 3000 3400 7300 1520 1060 1950
flow 00 00 00 00 00 00 0 0 0 00 00 00
5.3.3 Cash flow projection for the Year 2024
JULY
APRIL
JUNE
FEB
DEC
ITEMS
JAN
MARCH
MAY
AUG
SEP
NOV
OCT
Bal c/d 1950 1830 2570 2450 2030 1800 1680 1960 1730 2610 2380 2350
00 00 00 00 00 00 00 00 00 00 00 00
Cash
Inflow
Bank - - - - - - - - - - - -
Loan
Sales 2000 2500 1500 1000 1500 2000 2500 2000 2500 2000 2500 2000
00 00 00 00 00 00 00 00 00 00 00 00
Debtor 2000 1000 2000 2000 1000 1000 2000 2000 2000 1000 1000 1000
s 0 0 0 0 0 0 0 0 0 0 0 0
Disc. 2000 3000 2000 2000 1000 2000 2000 1000 2000 1000 1000 1000
Receiv
ed
Total 4170 4460 4290 3670 3640 3920 4400 4170 4450 4720 4990 4460
inflow 00 00 00 00 00 00 00 00 00 00 00 00
s
Cash
Out
flows
Purcha 1500 1000 1000 8000 1000 1500 1500 1500 1000 1500 1700 1800
ses 00 00 00 0 00 00 00 00 00 00 00 00
Salarie 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000 6000
s& 0 0 0 0 0 0 0 0 0 0 0 0
Wages
Credit 2000 2500 2000 2000 2000 1000 3000 3000 2000 2000 3000 2000
ors 0 0 0 0 0 0 0 0 0 0 0 0
Electri 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000
city
Water 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000 2000
bill
Loan - - - - - - - - - - - -
payme
nt
Total 2340 1890 1840 1640 1840 2240 2440 2440 1840 2340 2640 2640
outflo 00 00 00 00 00 00 00 00 00 00 00 00
ws
Cash 1830 2570 2450 2030 1800 1680 1960 1730 2610 2380 2350 1820
flow 00 00 00 00 00 00 00 00 00 00 00 00
PARTICULARS AMOUNT
Fixed Costs
Rent 50000
Salaries & Wages 720000
Insurance 10000
Licenses 60000
Loan Payment 50000
TOTAL FIXED ASSETS 890000
Variable Costs
Advertisement 12000
Transport 30000
Telephone 30000
Electricity 24000
Water 24000
TOTAL VARIABLE COSTS 120000
Total contribution/Sales*100%
1980500/2100500*100 =94.29%
=890000
890000/94.29 =9438.96
=Gross Profit/Sales*100
903500/2100500*100 =43.01%
=Net Profit/Sales*100
27450/2100500*100 =1.31%
c) Return on Equity
27450/250000*100 =10.98%
7100000/887450 =2.113
e) Quick Ratio
(440000-250000)/110000=1.73
f) Liquidity Ratio
440000/110000 = 4
ITEMS AMOUNT
Pre-operational Costs 161000
Working Capital 325000
Fixed Assets 447450
933450
5.9 CAPITALIZATION
ITEMS AMOUNT
Owner’s Contribution 250000
Borrowed Funds 500000
Family and friend’s contribution 250000
Total Investment 1000000