NGUYỄN THỊ HỒNG THỦY 724 Nguyen Kiem, Ward 4,

Phu Nhuan District.

4 years experiences on .NET, C/C++,SQL Phone: 0966.696.526
2 years experiences on Analyst and Support Email: hongthuyit93@gmail.com

PROFILE -------------------------------------------------
Full name: Nguyen Thi Hong Thuy

Place of birth: Ben Tre Birthday: November 21st 1993

Gender: Female Marital status: Single

Phone: 0966696526 Email: hongthuyit93@gmail.com

Education: Sai Gon Technology University.

SKILL -----------------------------------------------------
 Soft-skills
 Can work in teams or work independently.
 Work with responsible, careful, thoughtful, always try to finish the job.
 Communication skills, creative thinking, willing to learn.
 Active, knows how to arrange the work, management and save time.
 Programming skills
 C#, VB, ASP.NET, MVC
 C/C++
 HTML, CSS, Javascript
 SQL Server
 Management project via JIRA Tool.
 Software
 Visual studio 2010 -> visual studio2015
 SQL Server 2005 -> SQL Server 2014
 Code on Notepad++

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KNOWLEGE -------------------------------------------
 Technology
 .NET Application
 Job
 Software Developer
 Project Support Analyst

EXPERIENCE -----------------------------------------
 GMC Company .
 Time : 04/2014 – 07/2014
 Position : Software Internship
 Job Description:
 Coding Management Software with .NET (C# - WF)
 Using 3-tier and 3-lier to code
 Maintaining available Projects of Customers
 Testing Software of functions
 Designing Crystal Report, Export Report in Management Software
 SQL Database Management:
 Using MSSQL(SQL Server)
 Working SQL query, Store Procedure,…
 Inserting into Table of SQL Server 2012

 FUJINET Co., Ltd

 Time : 11/8/2014 – 23/09/2014
 Position : Offshore Soft Skills Training
 Job Description:
 Studying Japanese (20h/week)
 Programing Skills of Software Developer (Joining 3 Project)
 The stages in the software production process CMMI Maturity Level
 Standards and skills needed to make products with high quality software.
 Basic knowledge about Japan, Japanese culture.
 Soft skills (teamwork environment, behavior, consciousness at work ...)
 The programming tools, support tools, task management ...
 Knowledge of CMMI models.
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  Knowledge of security standards ISO 27001 (ISMS).
 SQL Database Management:
 Using MSSQL(SQL Server)
 Working SQL query, Store Procedure, Function, Trigger,…
 Inserting into Table of SQL Server 2012.

 FPT Telecom Co., Ltd

 Time : 10/2014 – 12/2015
 Position : Software Developer
 Job Description:
 Reading System Documents and Business Documents
 Maintaining system of Functions following Dept Lead
 Writing Reports and Documents about System of Functions
 Researching New Technology about Programs
 Operating work with company of process management software
 Using .NET (C#, ASP.NET Classic, ASP MVC4)
 SQL Database Management:
 Using MSSQL(SQL Server)
 Working SQL query, Store Procedure, Function, Trigger,…
 Inserting into Table of SQL Server 2012.

 Sorimachi Viet Nam Co.,Ltd

 Time : 1/2016 – 6/2016
 Position : Software Developer
 Job Description:
 Coding for Sales System in Japanese.
 Reading the document describing the system and the necessary Business
 Using C/C++ and C++ Builder Tools, Embarcadero XE7 Tools
 Reading requirement with Japanese Language
 Maintaining system of Functions follow Dept Lead
 Coding, Testing and Fixing system of Functions following Customer Requirement
 Writing Testcase and Report following Task of Dept Lead
 SQL Database Management:
 Using MSSQL(SQL Server)

 DHL – Express
 Time: 07/2016 – 08/2018.
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  Position: Application Support.
 Job Description:
• Work as programmer to support and develop multiple local applications.
• BA support for project E-Invoice.
o Get requirement from customer
o Transfer request from business to technical.
o Writing document requirement SRS/BRS.
o Writing test case.
o Writing User guide.
o Participating in user acceptance and testing new system functionality
(TAT/UAT)
• Maintaining database system for local application production.
• Supporting users to solve problems with local and global application tool.
• Report following Task of Manager.
 SQL Database Management:
 Using MSSQL(SQL Server)
 Working SQL query, Store Procedure, Function, Trigger,…
 Inserting into Table of SQL Server 2014.

 Tiki Company
 Time: 11/2018 – Currently.
 Position: Product Support Analyst.
 Job Description:
• Get knowledge about e-commerce: stock, product, basket, payment, sales order
processing, shipping plan, Tiki Now, Invoice, customer service workflow, …
• Work as an agent to connect “User” and “Developer”, use Tiki work tools fluently.
• To receive and handle many issues from internal departments, sellers and customers.
• Find out root cause of many issues and report to system developer in order to fix
bug.
• Give temporary solution for many cases that have not been solved by Dev
Department, which helps decrease the number of pending orders and increase the
reliable level of customer for Tiki.
• Report daily task following Manager via Jira Tool.
 SQL Database Management:
 Work on SQL query.
 Excel query.

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