Grade

12

BUSINESS ETHICS AND SOCIAL

REPONSIBILITY
QUARTER 3 – MODULE 6

The Filipino Value

System and its
Influence on Business
Practices

.
Lesson
The Filipino Value System and its
6 Influence on Business Practices
After going through this module, you are expected to infer how Filipino value system
influence business practices.

The Filipino value system or Filipino values refer to the set of value system that a
majority of the Filipino have historically held important in our lives. Filipino values are those
given emphasis in culture and tradition of the Filipinos. They shape character, or ugaling
Pilipino.
Some of the Filipino values include:
1. Utang na loob. The Filipino is beholden to anyone who did him good or helped him in an
hour of need. Utang na loob is a value which moves to recognize, respect, promote, and at
times defend the basic dignity of each person. It meant as the direct exchange of goods and
favors (“Utang na loob,”2016).
Utang na loob may be good or bad for business depending on a lot of considerations,
but it definitely affects the way business is conducted especially when the business person is
confronted with ethical issues.
2. Suki System. “Suki” is a Filipino term which means “loyal costumer.”
According to Ronald (1981), “In the commercial context, suki relationships (market-
exchange relationships) may develop between two people who agree to become regular
costumer and supplier. In the market place, Filipinos will regularly buy from certain suppliers
who will give them, in return, reduced prices, good quality, and often, credit.”
Customer satisfaction is essential to the survival of any business, small scale or large
scale; and retailers know that satisfied customers are loyal customers. Consequently,
retailers develop strategies to build relationships that result in customers returning to make
more purchases. By responding to customer’s needs, business owners endeavor to meet or
exceed customer expectations for their product or service. This increases the likelihood of
gaining sukis. (“Suki,”2016)
3. Padrino System (Palakasan, Patronage). In Filipino and politics, Padrino system or
patronage is the value system where one gains favor, promotion or political appointment
through family affiliation (nepotism) or friendship (cronyism), as opposed to one’s merit.
In business:
Nepotism is more common in family-run companies, nonprofits, and smaller firms. It is the
practice of hiring family members regardless of their qualifications. Nepotism comes when
the employee is not qualified to perform the job. It gives an advantage to the relative/family
applicant over the other applicants.
Cronyism is the other side of nepotism, the practice of partiality in awarding jobs and other
advantages to friends or trusted colleagues. It exists when the appointer and the beneficiary
(such as an appointee) are in social or business contact.
4. Bahala na. The word Bahala is actually derivative of the word Bathala, which refers
means God. It is a Filipino version of fatalism that is, they throw everything in the lap of God.
“Bahala na” is not a surrender to fate, but a surrender to God’s will, considering the
fact that Filipinos are very religious.
However, others use the Bahala na concept to mean the person’s state of
helplessness and resignation of one’s fate. Sometimes it is used to refer to the person’s
ignorance or laziness to do anything at all.
5. Mañana Habit. Mañana Habit is one of the most negative traits of some Filipinos. It comes
from the Spanish word “Mañana” which literally means “tomorrow”. Mañana Habit refers to
procrastinate way of doing things or simply means finding a way to delay a work to be done.
In business, “Mañana habit” rerults to:

• Reduced efficiency – Filipinos become lazier and less productive in work.

• Damaged reputation – If it gets to the point where the effects of procrastination
affects what and when you deliver to customers you are obviously in trouble and it
may cause a reputation for tardiness.
• Missed opportunities – If you’re on top of your workload you’ll also be a much better
position to take advantage of new opportunities.

Activity 1. Read each item carefully. Then, identify whether each statement is TRUE or
FALSE. Write the correct answer on the space before each number.
__________1. Suki system is a Filipino term which means loyal customer.

__________2. Padrino system is a value which moves to recognize, respect, promote, and
at times defend the basic dignity of each person.

__________3. In the Suki system, Filipinos regularly buy from certain suppliers who will give
them, in return, reduced prices, good quality, and often, credit.
__________4. Cronyism is the practice of partiality in awarding jobs and other advantages to
friends or trusted colleagues.

___________5. Mañana Habit refers to procrastinate way of doing things or simply means
finding a way to delay a work to be done.
Activity 2. List five ways on how you avoid Mañana Habit.
1.
2.
3.
4.
5.
Activity 3. Performance Task. Select one from the Filipino value systems
discussed essay discussing its influence/effect on business practices. Write
your answer on a separate piece of paper.

Rubrics for the Essay

Criteria 5 4 3 2 1 Scor
e
Relevance All parts of Most parts Some parts Few parts The essay
the essay of the essay of the essay of the essay barely shows
effectively show a show show discussion
show a discussion discussion discussion and
clear and and and understandin
discussion understandi understandi understandi g of the topic.
and deep ng of the ng of the ng of the
understandi topic. topic. topic.
ng of the
topic.

Organizati All parts of Most parts Some parts Few parts The essay
on the essay of the essay of the essay of the essay barely shows
show logical show logical show logical show logical logical
organization organization organization organization organization
and smooth and smooth and smooth and smooth and smooth
transition of transition of transition of transition of transition of
ideas and ideas and ideas and ideas and ideas and
supporting supporting supporting supporting supporting
ideas. ideas. ideas. ideas.. ideas.
Mechanics The essay The essay Some parts Most parts The essay is
is free from has minor of the essay of the essay barely
errors in but almost have have readable and
grammar, negligible noticeable noticeable comprehensi
punctuation errors in errors in errors in ble due to
and usage. grammar, grammar, grammar, significant
punctuation punctuation punctuation errors in
or usage and usage. and usage grammar,
punctuation
and usage.
Total
Answer Key:
Activity 1
1. TRUE 4. TRUE
2. FALSE 5. TRUE
3. TRUE

Activity 2 (Possible Answer)

1. Time Management
2. Prioritize the work/job to be accomplished.
3. List the work/activity to done in each day.
4. Be time conscious
5. Have a daily planner.

Activity 3 (Answers may vary)

References
https://www.coursehero.com/file/69353762/Chapter-7-The-Filipino-value-system-and-its-
effects-on-businesspdf/
https://kupdf.net/download/the-filipino-value-system-and-its-effects-on-
business_5d128b6fe2b6f53e156908a6_pdf
https://prezi.com/p/b4mzgtwgnmlw/filipino-value-systems-in-business/
Name:__________________________________ Date: _____________
Grade/Section:________________ Score :____________

SUBJECT: Business Ethics and Social Responsibility

QUARTER 3
Worksheet No. 6

PART 1. Read each item carefully. Then, write the letter of the correct answer
on the blank.
___1. Which of the following refers to the Filipino version of fatalism?
a. Bahala na b. Suki system c. Utang na loob d. Mañana habit
___2. Which of the following refers to a loyal customer?
a. Bathala b. Padrino c. Suki d. Nepotism
___3. In commercial context, Filipinos developed a suki system because of _______
a. lower prices from suppliers c. credit transaction
b. good quality of the products. d. All of the above
___4. Zavier needs to finish his report in Business Ethics, but then he decided to do
it later.As a result of the delay, he ends up not doing it. Now he tells
somebody the he will do it tomorrow. Tomorrow comes, the same cycle
happens. Which value system reflected in the situation?
a. Bahala na b. Suki system c. Utang na loob d. Mañana habit
___5. It is the practice of hiring family members regardless of their qualifications.
a. Bathala b. Padrino c. Suki d. Nepotism
___6. Mrs. Reyes, a sari-sari store owner, always orders for her store’s supplies to
her long time supplier, who gives her discounts and sometimes a credit
transaction. In this situation, which value system was reflected?
a. Utang na loob c. Nepotism
b. Suki System d. Mañana Habit
___7. Mañana habit results to the following except:
a. It increases one’s efficiency.
b. Filipinos become lazier and less productive in work.
c. Too stressed when meeting the deadline.
d. Damaged reputation
___8. Which of the following shows the concept of “ Bahala na”?
a. Filipino version of fatalism.
b. The person’s state of helplessness and resignation of one’s fate.
c. Surrendering all to God or God’s will.
d. All of the above.
___9. The practice of partiality in awarding jobs and other advantages to friends or
trusted colleagues is called ____________.
a. Nepotism b. Cronyism c. Utang na loob d. Bahala na
___10. Which is essential to gain loyal customers?
a. Good quality products
b. No return, no exchange policy
c. 2% increase on prices for credit transaction
d. Full payment first for delivery transaction

Part 2. Based on what you have learned from the lesson, fill in the table below with the
needed information

Value System Descriptions Example of a business

practice reflecting the
value system

1.

2.

3.

4.

5.
Answer Key (Worksheet)

Part I
1. a

2. c

3. d
4. d

5. d

6. b
7. a

8. d

9. b
10. a
Part II

Answers may vary.