GCPL Service Report (GCPL/F/ SERV.OPS.

/SR_R3_29/11/18)
Dealer Process 0 0 29 0

Inspection Number 7769430

Make CATERPILLAR Serial Number FEY10212
Customer Name Mangal Roda dhunga udhyog Model 323D3
Customer Phone 9818131019 Equipment Family EXCAVATORS
Completed On 26/01/2022 12:50:43 PM SMU 2447 Hours
Inspector Raj Shrestha Location Chalsebesi
Work Order 100453017 Coordinates 0, 0, 0
PDF Generated On 26/01/2022
Technician

Operator

General Info & Comments

General info/Comments NORMAL

Comments: Visit the machine for starting problem. But when i reached in machine i crank the machine,
engine starts. Then i suggest the operator to work.
Almost tge machine works 10 to 12 hours in two days i didn't found any problem while start the machine.
Machine is ok. I suggest the operator to work.

HEADER

Form Order Report Serial Number : FEY10212 Page 1 of 4

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Comments: CSA

1.2 date Of Commissioning SELECT TO ADD

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1.3 Job Start Date SELECT TO ADD

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Comments: 18/01/2022

1.4 Job End Date SELECT TO ADD

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Comments: 19/01/2022

1.5 Service Engineer Name/E. Code SELECT TO ADD

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Comments: Raj kumar shrestha

1.6 Component Make SELECT TO ADD

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Comments: Cat

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Comments: 500488773

SIMSi

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Form Order Report Serial Number : FEY10212 Page 2 of 4

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3C

3.1 What Was Customer Complaint? SELECT TO ADD

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Comments: Starting problem

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Comments: One of our technician inspect the machine and he recommended to replace the FIP.

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Comments: Starting problem

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Comments: As the technician report to the office for FIP REPLACE. I visit the customer site to replace the
FIP under warranty. I inspect the machine their is no active code, all fuse are ok. Machine starts with one
cranck. I didn't found any problem in machine. Customer refuse to give new FIP.

So next day 19/01/2022 i my service head told me to replace the FIP, but customer refused to replace and
customer refused to handover our new FIP.

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Form Order Report Serial Number : FEY10212 Page 3 of 4

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CUSTOMER COMMENTS

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Form Order Report Serial Number : FEY10212 Page 4 of 4