Contact

Senior Software Engineer

Profile Summary
Mahesh.U has 5.6 years of experience in IT Industry, 3.3 years in implementation of BPM – PEGA/PRPC
applications. Having good technical leadership around performance and interface building. Proven expertise in
leading end to end delivery of applications – starting from Dev to Production support. Having implementation
experience of Pega Customer Relationship management (CRM) and Pega Customer life cycle management
(CLM) frameworks. Well versed with different software development methodologies including Scrum.

SKILLS

Technology Pega V 7.4, Pega V 8.4, Pega V 8.6

Requirement Management
JIRA, Rally
Tools

Defect Tools Oracle 11g, MySQL

Domain Insurance, Banking

CERTIFICATIONS
Oct 2020 Pega Certified System Architect (CSA V8.4)

July 2021 Pega Certified Senior System Architect (CSSA V8.5)

Name of the Project: LegalAid (Law Access system)

Duration Nov.2021 – Till Role Senior Software Engineer

Project Type Development Technology Pega V8.6 / MySQL

Legal Aid NSW is a statewide organisation providing legal services to socially and
Project
Overview
economically disadvantaged people across NSW. Deliver legal services in most areas of
criminal, family and civil law. Legal Aid work in partnership with private lawyers who
receive funding from Legal Aid NSW to represent legally aided clients.
My  Identifying Properties and Activities, designing the Sections and Harness.
Responsibilities
 Implementation of PRPC components like Decision tables, Decision Maps,

© maheshudutha560@gmail.com 1
 Declarative Expressions, Constraints and Indexes etc.
 Created various PRPC activities, flows, flow actions, assignments, SLA, declarative
rules.
 Design and development of Harness rules, Layout and Sections.
 Implementation of Decision tables, Decision Trees and Declarative expressions
 Created correspondence rules
 Fix the errors as per the defect log
 Involved in Technical Design Documentation
 Develop the application as per the requirements
 Perform the positive as well as the negative testing
 Prepare the Defect log for the defects found
Project Experience

Name of the Project: NAB Universal workflow system

Duration Jan.2021 – Nov 2021 Role Senior Analyst Engineer

Project Type Dev and Production Support Technology Pega V8.4 / MySQL

NAB Universal workflow system is a banking domain application. A key requirement

Project within the operational excellence program is to transform human centric work in to a market
Overview leading digital process automation capability. NAB Universal Workflow (NUW) is a
framework of re-useable enterprise components that can be configured by the business and
deployed into production to meet their workflow needs.
My  Debugging the production defects/issues raised by the users.
Responsibilities
 Microsoft Teams monitoring which contain all business unit.
 Creating new rally defects and creating new incidents in incident management
service
 Monitoring system and nodes health check.
 Monitoring Email listeners and Queue processors health check
 Involved in Design of the new requirement
 Finding and diagnosing problems and logs using Splunk tool
 Handling End-End Project issues (SIT, UAT, NonProd, Prod).

© maheshudutha560@gmail.com 2
  Involved in the design and development of UI, Properties,
Process Flows and Flow Actions
 Created Data models, Activities, Access groups, Access Roles,
Decision Rules, SLA's, Activity Rules and Reports
 Troubleshoot problems such as slow response times and application errors using
APPDYNAMICS tool
 Measure end-to-end business transaction performance, along with the health of
individual application and infrastructure nodes using APPDYNAMICS tool

Name of the Project: CLAIMS ( Claims workflow system)

Duration Jan.2018 – Dec 2020 Role Analyst Engineer

Project Type Development Technology Pega V7.4 / MySQL

Claims workflow system is insurance domain application. It helps in automating the claim
Project
process. It is a Workflow management system, which makes working easy and fast for
Overview
Overview Claim handlers and Claim Central Office. It is end to end claim process applications
which is capable of monitoring the cases and perform Reporting

© maheshudutha560@gmail.com 3
My  Involved in development with agile methodology.
Responsibilities
 Involved in Design of the new requirement
 Involved in requirement gathering.
 Handling End-End Project issues (SIT,UAT,PreProd,Prod).
 Focused on user interface, data types, correspondence, paragraph rules in
developing.
 Involved in defect resolving along with the user stories development.
 Exposure to the PRPC Case Management.
 Perform triage on issues to identify root cause and provide the solution.
 Follow established coding standards and techniques, assists with establishing
standards.

© maheshudutha560@gmail.com 4
Name of the Project: (RMS)Resource Monitoring System

Duration Jan-2016 to Nov-2017 Role Junior Java Developer

Project Type Development Technology Java (JDK 7 eclipse, NetBeans)

RMS is a Management Application that has different modules which involves Financial
Accounting, Inventory, Procurement system that are integrated for administering and
accounting of Business Warehouse. This system serves as a tool for Accounts Department
Project
Overview
to monitor utilization and availability of resources, maintaining accounts, track the purchase
Overview requirements for different departments.
RMS track quotations, and generate batch reports of comparative statements, invoice
discrepancies, purchase orders and scheduling payments

My  Take part in software and architectural development activities

Responsibilities
 Conduct software analysis, programming, testing and debugging
 Identifying production and non-production application issues
 Transforming requirements into stipulations
 Develop, test, implement and maintain application software Involved in testing and
troubleshooting the issues of application

EDUCATION
CVR College of Engineering,
Hyderabad, India M.Tech Computer Science
Aug 2011 – April 2014
Auroras Engineering College,Bhongiri,
India B.Tech Information Technology
Aug 2007 – July 2010

© maheshudutha560@gmail.com 5
Declaration

I hereby declare that the above particulars of facts and information stated are correct to the best of my
belief and knowledge.

© maheshudutha560@gmail.com 6