Trường Đại học Ngoại Thương DIAGNOSTIC TEST

Khoa Tiếng Anh Chuyên Ngành Môn: English 2

Họ và tên:………………………………..MSV:
………………….
Lớp:………………………………………

I.VOCABULARY
When Gregory was promoted to team leader he was keen to start 1…….. decisions which he
believed would improve staff efficiency and get him promoted even further. He began by
2…….. all the tasks that needed doing. Unfortunately, his style of leadership involved
3……..the staff loads of instructions with no explanation as to why they had to do something.
In addition, many of the staff members found it difficult to 4…….. with the strong criticism
he kept directing towards them without once praising anyone. When you 5…….. a team, it’s
vital that everyone is………..6 tasks to match their specific skill set. Furthermore, team
members should be allowed to7……… support to each other. The team leader has to
8………..an example for the team and 9…….. that team members are capable of completing
the tasks they are responsible for. When Gregory’s team members started talking about
resigning or asking to be moved to another team, the line manager organised for Gregory to
go on a training course. If a leader cannot 10…….. the respect of his team, he or she will be
unable to function effectively.

1.D 2.B 3D 4C 5 D 6A 7B 8 A 9A 10D

II. FUNCTIONAL LANGUAGE
1……B……2……B………3………A……..4………B…………5…C………….
1…………INFORM ……………..2………plans ………… ………3…… ACCOUNCE
………………….4………CAME…………5……ACHIEVE/REACH ……………………
III. LISTENING
Listen to a man being interviewed for a job and complete the notes. Use one or two
words, numbers or a letter.
1………Chaudhary … ……………..2…supervisor…..3…………engineer
……………..4……deadlines……………
5………………budget………..6………interpersonal ………………..7…………
delegate……………..8………British ………….
IV. READING
You can find endless lists of qualities that people need to be good leaders and, to a large
extent, they all agree that someone who is confident, well-motivated, decisive, honest and
hard-working has the basic qualities of a good leader.
When people are questioned about their bosses, they may come up with a variety of
descriptions from ‘she’s very organised’ to ‘he gets angry if we don’t meet our deadlines’.
Some people like what they consider to be strong leaders who tell them what to do, while
others respond to a softer approach and prefer their managers to also be their mentors.
Perhaps one of the most important qualities of a leader is to be able to sense what kind of
approach to take with individual staff members. The ability to recognise what each
member of staff responds to best means that a leader will know how to motivate them. Being
flexible and adaptable to both staff and situations are excellent qualities for today’s modern
business leader.
Leaders have to inspire their teams, setting good examples in the process. In order to do
this they need to have a clear vision of where they and the company are going. If leaders
lack this vision, then the business is likely to find itself in a very weak position.
Someone I once worked with absolutely hated his boss. She was moody and unpredictable
and he was never sure whether she was going to be angry or happy with him. She pretended to
be very friendly towards him but then she would suddenly criticise him harshly for some
minor error, an error which had usually been caused because she had given him the wrong
instructions or information. In fact, my friend could not stand her unpredictability and had to
leave the company because he was suffering from stress. After listening to his complaints
about her, I realised that the reason why I enjoy working with my manager is because I know
exactly how he is going to behave. He always thinks first before speaking and is quick to
praise me if I do something well and gives constructive criticism if I have not done something
as well as I could. I feel that we are part of the same team and I really appreciate how
supportive he is.
Companies can send staff on leadership training courses, but I believe that there are some
things which cannot be taught. First and foremost, in my view, it is an ability to read other
people and to select the best way to communicate with them. Secondly, it is the ability to see
the whole picture and then break it down into logical sensible tasks that can be delegated to
the right staff. And finally, I think that there are two qualities which make a boss great to
work with: likeability and predictability.
1 The basic qualities of leadership
a are accepted by the majority of people.
b are greatly appreciated by everyone.
c give people a lot of confidence.
2 In paragraph two we learn that people
a want bosses to be angry and are strong.
b like managers who often talk to them.
c have different views about good leaders.
3 A key quality that leaders need is to be able to
a recognise everyone’s abilities in the team.
b change their communication style for different people.
c train staff to be more responsive to change.
4 Having a clear vision of company objectives
a improves the company processes.
b helps leaders get the best out of their staff.
c shows how good a leader someone is.
5 One boss was hated by her staff because
a she never praised them.
b she liked to criticise everyone.
c her behaviour was so changeable.
6 The writer enjoys working with her manager because he
a is careful how he speaks to his team.
b appreciates how difficult the work can be.
c never criticises the work done by his team.
7 In the writer’s opinion a good boss
a is pleasant and behaves consistently.
b can learn a lot from training courses.
c does not have to be a logical thinker.
1……C………..2………C………….3…B………………4………A…………5…
C…………….
6………A……..7………A………….
V. WRITING

Congratulations on your promotion to Sales Manager. The company has just decided to move
its main sales office to Frankfurt, Germany, due to the increased sales in Europe. Could you
send an email to your staff informing them of the decision and inviting them to a meeting to
discuss the change.

Write an email to the all the sales staff:

• describing the change.
• briefly saying why the company has made the change.
• giving details of a meeting to discuss the change.
• asking them for their opinions of the change.
Write about 100–120 words.
Dear all staff,
I’m in a new position of Sales Manager, so I’m excited and willing to work with all of you for
the upcoming time. In this email, I want to inform you of the change of our company.
As far as I concerned, the company's output has doubled when compared to previous months'
output, but it only focused on Europe .Therefore, our company has just decided to move its
main sales office to Frankfurt, Germany. I think that our company made this decision to boost
the company’s growth . Due to the fact that I want to invite all of you to a meeting in this
week on Friday with a view to discussing about the change as well as finding viable ways to
adapt to this changes. I hope we can give new ideas about it and have a wondeful meeting.
I’m looking forward to hearing from all of you.Please respond at your earliest convenience.
Best regards,
Alan

Alan
Sales Manager