Sourav Badyal

Mobile : +91- 8082240200

Email : sbedyal93@gmail.com

Address: Bulding no 329, kanhai village opposite Ramada hotel sector 45 (Gurgaon)
Haryana
Pincode: 122003
Objective

Seeking a position to use my functional Skills to Perform as an individual and help the customers to
resolve their problems leading a team with greater efficiency. Looking to utilize profound skills in sales
and marketing, human relations and customer management to actualize the company’s sales goals in the
position of Sales Executive

Academic Credentials

Year of passing Institution/Board Degree/Course Marks/Grades

2016 M.B.U University B.COM 60%
2013 D.A.V School 12th 58%
2010 D.A.V School 10th 65%

Key Skills
o Challenge any objections with a view to getting the customer in favour.
o Listen to customer’s requirements and present appropriately to make a sale.
o Make accurate, rapid cost calculations and providing customers with quotations.
o Build good working relationships.
o Understand the needs of your business customers.

Professional Career
Present 1 September 2020 :
ARC Executive IN V Protect Alarms Monitoring & Response Services ( Gurgaon)

ESSENTIAL RESPONSIBILITIES
1.Monitor and respond appropriately to a variety of alarm signals. Response must be timely and
accurate, with particular attention given to general procedures and special instructions.
2. Communicate effectively with internal and external customers. Follow all departmental and
company policies and procedures. Complete required equipment checks and daily or weekend
logs.
3. Answer multiple telephone lines. Respond to each caller in a professional and helpful manner
while gathering information, troubleshooting, transferring calls, or putting callers into voice mail.
4. Provide technical support as needed. Follow procedures for service and inspection requests.
Communicate and analyse customer inquiries and determine a correct course of action. Follow-up
to assure customer expectations are met.
5. Maintain building security and Monitoring Response Center operations following company
procedures and policies to provide a safe and productive environment.
6.Complete assigned duties as requested. Assist other departments and associates with special
projects to support a teamwork atmosphere for the benefit of our customers and the company.

7 November 2019 Sales Executive , Paisa bazaar (Gurgaon)

to 31 may 2020
o Analyzed financial status to determine feasibility of granting a loan.
o Executed the loan origination process, including ordering credit reports, and
preliminary title reports.
o Educated customers on personal loans and available credit options.
o Followed up on leads from customer inquiries online or through customer
service.
o Educated customers on the terms and conditions of the personal loan to ensure
a clear understanding.

24 September2016 to 31 October 2019 Content Writer, Just Consult (Kathua) J&K

. Researching industry-related topics (combining on-line sources, interviews and studies)

· Writing clear marketing copy to promote our products/services

· Preparing well-structured drafts using Content Management Systems

Hobbies/ Achievement
o Represented my school in various city sport events as a cricketer.
o Travelling
o Swimming and Running

Personal Dossier
o Name : Sourav Badyal

o Father’s Name : Mr.Hariom Sharma

o DOB : (09-10-1993)

o Nationality : Indian

o Sex : Male

o Languages Known : English, Hindi, Punjabi, Bengali.