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Business Ethics and SENIOR

HIGH
Social Responsibility SCHOOL

Module
Filipino Value System
Influenced Business
17
Practices Quarter 3

Business Ethics and Social Responsibility


Business Ethics and Social Responsibility- Grade 12
Quarter 3 – Module 17: Filipino Value System Influenced Business Practices
First Edition, 2020

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Published by the Department of Education - Schools Division of Pasig City

Development Team of the Self-Learning Module


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Business Ethics
and Social SENIOR
HIGH
Responsibility SCHOOL

Module

17
Quarter 3

Filipino Value System


Influenced Business Practices
Introductory Message

For the Facilitator:

Welcome to the Senior High School – on Filipino Value System Influenced


Business Practices!

This Self-Learning Module was collaboratively designed, developed, and


reviewed by educators from the Schools Division Office of Pasig City headed by its
Officer-in-Charge Schools Division Superintendent, Ma. Evalou Concepcion A.
Agustin, in partnership with the City Government of Pasig through its mayor,
Honorable Victor Ma. Regis N. Sotto. The writers utilized the standards set by the K
to 12 Curriculum using the Most Essential Learning Competencies (MELC)in
developing this instructional resource.

This learning material hopes to engage the learners in guided and


independent learning activities at their own pace and time. Further, this also aims
to help learners acquire the needed 21st - century skills especially the 5 Cs, namely:
Communication, Collaboration, Creativity, Critical Thinking, and Character while
taking into consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the
body of the module:

Notes to the Teacher


This contains helpful tips or strategies
that will help you in guiding the learners.

As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing them
to manage their learning. Moreover, you are expected to encourage and assist the
learners as they do the tasks included in the module.
For the Learner:

Welcome to the Business Ethics and Social Responsibility Self-Learning


Module on Filipino Value System Influenced Business Practices!

This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time. You
will be enabled to process the contents of the learning material while being an
active learner.

This module has the following parts and corresponding icons:

Expectations – This points to the set of knowledge and skills


that you will learn after completing the module.

Pretest - This measures your prior knowledge about the lesson


at hand.

Recap - This part of the module provides a review of concepts


and skills that you already know about a previous lesson.

Lesson- This section discusses the topic in the module.

Activities - This is a set of activities that you need to perform.

Wrap-Up- This section summarizes the concepts and


application of the lesson.

Valuing- This part integrates a desirable moral value in the


lesson.

Posttest - This measures how much you have learned from the
entire module.
EXPECTATIONS

After going through this module, you are expected to:

1. describe those Filipino values’ implications for business


principles and practices;
2. explain the business culture in the Philippines; and
3. compare and contrast Filipino values as they relate to the
business culture in the Philippines.

PRETEST

Directions: Choose the letter of the best answer. Write the answer on your
answer sheet.

1. What is the Filipino Values System? A Filipino value system is/are


_______________

A. business ethics in a way that it can make or break business


dealings over some time.
B. sets of values or the value system that a majority of the Filipinos
have historically held important in their lives.
C. defined by the way people live their life that does not influence one’s
culture unless they allow it to happen.
D. insignificantly necessary as it can be changed depending on a
person’s guiding principles in life.

2. What (Negative) Filipino Value system refers to the behavior of preventing


someone from achieving something due to jealousy or envy?
A. Ningas Cogon
B. Mana Habit
C. Grapevine
D. Crab mentality

3. What (Negative) Filipino Values System refers to an overheard


conversation or anonymous sources of information?
A. Ningas Cogon
B. Grapevine
C. Mana Habit
D. Crab mentality
4. What (Negative) Filipino Values System encourages procrastination?

A. Ningas Cogon
B. Crab mentality
C. Mana Habit
D. Grapevine

5. A _________________________ is a set of rules for guiding actions of


employees or members of an organization

A. copyright
B. contract
C. code of ethics
D. social responsibility

RECAP

Directions: Choose the letter of the best answer. Write the answer on your
answer sheet.

1. Employability skills are sometimes called which of the following?


A. Soft skills
B. People skills
C. Personality skills

2. Being engaged in communication and showing others you care about a


conversation does require which of the following?

A. Participation in extracurricular activities


B. Thinking “outside of the box”
C. Using body language, eye contact, and facial expressions

3. Which of the following requires knowledge and understanding of the


organization’s goals and available resources?

A. Planning
B. Flexibility
C. Teamwork
4. Which of the following can help to improve teamwork skills?

A. Keeping a schedule
B. Developing a process
C. Participating in extracurricular activities

5. Jarrod has gotten a job as a cashier at a retail store. He notices the fitting
rooms are messy, so he cleans them and puts the clothes away when he
is not busy. Even though this is not part of his job description and his
the manager did not ask him to clean the fitting rooms, this is an example
of Jarrod demonstrating which of the following?

A. Initiative
B. Problem Solving
C. Communication Skills

LESSON

Filipino Values And Work Ethic


According to some
estimates, 10.2 million
people from the Philippines
or of Filipino descent
are working abroad. Filipinos
work in more than 100
different countries, one of the
largest diaspora populations
globally. No matter where
they work, Filipinos the
world over have a reputation
for being excellent employees
and team members. This
gold-standard reputation can
be directly attributed to
strong Filipino values and a
Source: You Know You're Filipino When- via Wikipedia stellar work ethic. There are
several key elements that help us understand how the Filipino community
has earned such a positive and well-deserved reputation. Whether working
in the Philippines or abroad, here are the values that make Filipinos a level
above other employees.
Highly Educated

Education is a major part of Filipino culture, especially for those who


have migrated to other countries. In the US, Filipinos, when compared to
other immigrant groups as well as US-born citizens, have an above-average
education rate. They also have an extremely high English speaking
proficiency, ranking as the second-highest in Asia and 14th highest in the
world. Both factors contribute greatly to Filipino success in the workforce.

Hospitality & Generosity

Filipino workers will make you feel welcome, even if they haven’t
known you for a long time. They will immediately ask you to join them for a
meal or drink after work and will offer to show you around their city or
town. They are naturally inclusive and will ensure that you meet their office
mates so you’ll quickly feel part of the team. You’ll rarely find a Filipino
worker that refuses to mingle with others, and as any manager knows,
building a strong rapport amongst teammates is paramount to managing a
successful team.

Family Values

When dealing with your staff in the Philippines and abroad, you will
more than likely see their strong commitment to their families. Values of
respect, hard work, and loyalty are heavily influenced by their relationships
with their families and these carry over to their professional lives as well.

“Hiya” and “Mahiyain”

The concept of pride or “saving face” is a big deal in Asian work


cultures. It is often associated with Japanese workspaces, but it can also be
applied in the Philippine setting. Often, Filipinos are not very
confrontational and value their reputation. They go out of their way to avoid
losing face or being embarrassed in public settings.

Business Culture

The Fundamental Principles of Business Culture

The hierarchy is vertical and the most senior person in a company


approves all final decisions. Nevertheless, group consensus is necessary for
all decisions before it reaches the most senior person. Decisions are likely to
take longer to be reached as most people will give their opinion on a matter.
However, at the end of the day, they will defer to higher-ranking positions.
Work culture is also dominated by family-run businesses where key family
members get to decide how the company operates.

First Contact

It is better to be introduced by a mutual friend or an associate,


especially to have access to higher-ranking contacts. It is imperative to make
an appointment three to four weeks in advance and to reconfirm a few days
before the meeting. Face-to-face meetings are preferable to other more
impersonal methods such as telephone, fax, letter, or email. It is
recommended to avoid planning meetings the week before Easter and
around Christmas.

Time Management

Filipinos have a rather flexible sense of time. Meetings often start later
than agreed. Nevertheless, foreigners are expected to arrive on time and are
most likely to be kept waiting. The more senior the Filipino associate is later
they are likely to arrive at the meeting. Significant traffic may cause delays
in big cities and it is recommended to plan accordingly. Meetings may have
an agenda but it is not always fully respected.

Greetings and Titles

Handshakes are the most common form of greeting, both for meeting
someone from the same sex and the opposite sex. They are usually gentle
and not prolonged. Eye contact should not be too intense. Titles are very
important, especially during first meetings, and it is appropriate to address
people directly by using their professional title or Mr., Mrs., or Miss, followed
by the surname. However, it is also common to move to first name terms or
nicknames commonly used by Filipinos.

Gift Policy

Gift giving is not necessarily expected but appreciated after a first


meeting. A small gift (ideally with the company's logo) is an appropriate gift
after initial contact. Gifts should be of good quality, but inexpensive, and
nicely wrapped. They are usually not opened in the giver's presence.
Christmas and the conclusion of satisfactory negotiations are also good
occasions for exchanging gifts with Filipino business associates.
Dress Code

Conservative dress is expected; however, the degree of formality differs


depending on the workplace. Dark-colored suits with shirts and ties are
recommended for men especially when working in larger cities and meeting
high-ranking associates. Women are expected to wear well-tailored
conservative business suits or dresses and blouses. Lighter colors are also
appropriate. Business casual attire or even informal clothing are accepted
outside the main cities.

Business Cards

Business cards are usually exchanged after a first meeting. While


there is not an exact protocol surrounding the exchange, it is recommended
to give and receive business cards with both hands. Upon receiving a
business card from your Filipino associate, it is best to examine the card
carefully and place it in a folder.

Meetings Management

Business meetings usually start with some small talk, which can
involve personal matters (family, marriage, etc.). The initial meeting is
usually reserved for getting to know the foreign counterpart rather than
delving into direct negotiations. It is important, to begin with, a clear
introduction to what you plan on discussing during the meeting.

ACTIVITIES

Directions: Compare and contrast Filipino values and Filipino business


culture. Give a few concrete examples of how these two affect business
practices.

Filipino Values Business Culture

1. 1.
2. 2.
3. 3.
4. 4.
5. 5.
WRAP-UP

Let’s wrap up by answering the following questions:

1. What are the common Filipino values that are practiced in the
business and corporate world?
2. Distinguish between Filipino Values and Filipino business culture.

VALUING

Compare and Contrast the values of Filipino vis-a-vis the values of those
from other Southeast Asian Countries.

POSTTEST

Directions: Read the sentence/statement carefully. Identify the given statement if


under what category. Use the following choices: Write the answer on your answer
sheet.

FV - Filipino Values
BC - Business Culture

1. It is important to begin with a clear introduction to what you plan on


discussing during the meeting.

2. Filipino workers will make you feel welcome.

3. When dealing with your staff in the Philippines and abroad, you will
more than likely see their strong commitment to their families.

4. Meetings often start later than agreed.

5. Handshakes are the most common form of greeting, both for meeting
someone from the same sex and the opposite sex.
KEY TO CORRECTION
EXPECTATIONS
PRE-TEST RECAP POST-TEST

1. B 1. A 1. BC
2. D 2. C 2. FV
3. B 3. A 3. FV
4. C 4. C 4. BC
5. C 5. A 5. BC

References
Gonzales, Alicia. “The Easy Way to Differentiate Your Teaching.” Quizalize.
Accessed October 25, 2020. https://app.quizalize.com/view/quiz
/employability-week-7-lesson-2-/.

Jujanester. “Pinoy Life: Classic Filipino Traits and Characteristics -


Owlcation - Education.” Owlcation, July 22, 2012.
https://owlcation.com/social-sciences/Filipino-Traits-and-
Characteristics/.

“Philippines (the): Business Practices.” Business practices in the Philippines


- Santandertrade.com, n.d. https://santandertrade.com/
en/portal/establish-overseas/philippines /business-practices/.

Racelis, Aliza. Business Ethics and Social Responsibility. Manila: Rex Book
Store, 2017.

Sy, Mark. “The Easy Way to Differentiate Your Teaching.” Quizalize.


Accessed October 25, 2020. https://app.quizalize.com/view/quiz
business-ethics/.

Team, Editorial. “Filipino Culture and Values: Work Ethic.” SendFriend,


October 18, 2019. https://www.sendfriend.io/filipino-values-and-work-
ethic-not-your-average-employee/.

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