Name:

Jasmi
neDC.Hi
dal
go Cour
se/
Year
/Sect
ion:
BSBAFM-
2B Dat
e:Nov
ember27,
2021

1STSEMESTERA.Y.2021-
2022
MIDTERM EXAMINATION
(
BUSI
NESSPROCESSOUTSOURCI NG)

I
.IDENTI
FICATI
ON
1.Whatar
ethe10t
ypesofOut
sour
cing?
ANSWERS:
1.Busi
nessPr
ocessOut
sour
cing
2.Pr
ofessi
onal
Out
sour
cing
3.I
TOut
sour
cing
4.Mul
ti
-sour
cing
5.Manuf
act
urerOut
sour
cing
6.Pr
ocess-
Speci
fi
cOut
sour
cing
7.Pr
ojectOut
sour
cing
8.Of
fshor
eOut
sour
cing
9.Onshor
ing
10.
Near
shor
ing

2.Whatar
ethe10adv
ant
agesofOut
sour
cing?Expl
aineachadv
ant
agei
nyourown
word.
ANSWERS:
1.Yougetmor
eexper
ts
•Yourcoret
eam mayexceli
nafewareas,butnooneisperf
ectatever
ythi
ng.
Companiescanof
tensi
gnif
icant
lyi
ncr
easeperfor
mancebyusingthespecial
i
st
exper
ti
seofexper
tsi
nspecifi
csect
orsbyoutsour
cingspeci
fi
ctasks.
2.Thi
ngsgetdonef
ast
•Oneofthemostcommonmot i
vat
ionsf
orsmallf
ir
mst ooutsour
ceworkisthati
t
wouldbecompl
etedfast
er.I
fyouhaveasmallt
eam, del
egati
ngti
me-consumingtasks
tof
reel
ancer
soroutsi
deorgani
zati
onscanhel
pyougett hi
ngsdonemuchf ast
er.
3.Abl
etof
ocusonwhatmat
ter
smost
•Anotheradvantageofout
sourci
ngjobsisthati
tgiv
esy oumorefreedom.You' l
lbe
ablet
of ocusyourexper
ti
seonstrengtheni
ngandrefi
ningtheessenti
alprocedurest
hat
keepyourorganizat
ionr
unningsmoothlybypassi
ngonsuppor t
ingprocesses.
4.Youcanshar
esomer
isk
•Ri
skassessmentandanal y
sisisoneoft hemostcri
ti
calaspectsofanyproject
.You
wil
lpr
ofitfr
om t
heirgreat
ercapaci
tytoprepareandreducepotenti
alri
sksby
out
sourcingpar
ti
cularcampaignsorprocessestospeci
ali
stsi
nt hei
rindust
ry.
5.Youcanr
educecost
s
•Asonemi ghtexpect,out
sourci
ngpieceworki
salmostalwaysl
essexpensi
vet
han
hir
ingf
ull
-t
imeempl oyees.Youwill
notonlysav
etimeandmoneyonr ecr
uit
ment,
but
yourpr
ofi
tmar gi
nwi l
lalsobeincr
easedduetolowerov
erheads.
6.Youcanwor
kar
oundt
hecl
ock
•Oneoft hebiggestadv
antagesofoutsourcingdi
git
alworktoanot
hercount
ryisthe
signif
icantti
mezoneandhol i
dayvari
ancesy oumayencounter
.Alt
houghthi
scanbea
l
ogi st
icalchal
lengeatfi
rst,
oncemast er
ed,itcaneff
ecti
vel
ymeant haty
ourbusinessi
s
runningev enwhileyou'
resl
eeping.
7.cansi
mpl
if
ypr
ojectmanagement
•Wheny ouchooset ooutsourceworkthroughavari
etyofspeci
altyfr
eel
ancewebsi
tes
andonl
ineservi
ces,you'l
loftenbegivendynamicandintui
tiv
eplatf
ormstohelpyou
keept
rackofwhat '
sbeingdone, whenit'
sdue,andhowi t'
l
lbepaid.Themajor
it
yofthi
s
maybeaut omated,all
owingy out
ofocusonmor evi
talt
asks.
8.si
mpl
if
ywor
krel
ati
onshi
ps
•Manysmal l
businessteamsar emadeupofcl osefr
iendsandfamil
y,whi
chis
wonderf
ul.Wheny ou'
reextr
emelyclosetoyourcowor ker
s,t
hough,
itcanl
eadto
pr
oblemsifworkisn'tdoneproper
ly.Youcanusuall
yreduceworkconnect
ionst
o
si
mple,cont
ract
ual arr
angementsbyoutsourci
ngwor k.
9.Ef
for
tsar
emor
etar
get
ed
•Anotherbenefitofoutsourci
ngi
st hatital
l
owsy outodevel
opandexecut
emor e
eff
ective,
focusedcampai gnsandiniti
ati
vesthatyouot
herwisewoul
dn'
tbeabl
eto
handle.Thisal
lowsy ourcompanytot akenewr i
sksandexperi
mentwit
hdif
fer
ent
exposureapproaches.
10.Yougetpeaceofmi
nd
•Choosingadependabl
eindi
vidual
orbusi
nesstooutsour
cet oshoul
dprovi
deyou
peaceofmindthatduti
eswil
lbehandl
edexpert
lyandeffi
cient
lywit
houtyouhav
ingt
o
worryorrai
seafi
nger.
3.Whatar
ethe10Di
sadv
ant
agesofOut
sour
cing?Expl
aineachadv
ant
agei
nyourown
word.
1.Youl
osesomecont
rol
•Youlosecont
rol
ofhowact i
vit
iesaremonitoredanddonewhenyoufar
m workoutto
ext
ernalf
ir
msorfreel
ancers,
asy oumightassume.Thatshoul
dn'
tbeaprobl
em aslong
asyouknowandtrustthepeopl
ey ou'
veempl oyed–butyoumustpr
oceedwit
hcaution.
2.Ther
ear
ehi
ddencost
s
•Alt
houghout sourci
ngwor ki
softenperceivedtobel essexpensive,
youmustbewar y
aboutbeingtakenadvantageof.Smallbusinessowner swillgener
all
ybeaskedt osi
gn
l
engthycommer ci
alagr
eementswi t
hout sourci
ngcor porat
ionsorlar
geagencies,whi
ch
wil
lincl
udeal otofti
nyl
anguage.Youcoul dbesl appedwi t
hunexpectedexpensesif
youdon'treadthetermscaref
ully
.
3.Ther
ear
esecur
it
yri
sks
•I
nt hi
sdayandageofdat aprotect
ion,i
t'
scri
ti
cal t
hatyouusecli
entdatawithcauti
on.
I
fyouplant ooutsourcepr
ocessesthatneedpersonaldata,
youmaybej eopardi
zi
ngthe
pr
ivacyofindiv
idual
sorjeopar
dizi
ngthesecuri
tyofy ourcompanybydiscl
osingsuch
i
nformati
ont oothers.
4.Your
educequal
it
ycont
rol
•Profi
t,rat
herthanajobwelldone,
maydri
veoutsourci
ngcorporati
onsandcertai
n
fr
eelancers.Thatmeanstheworkyousendoutmayar r
ivequi
ckly,
butitwil
lbeofwor
se
quali
tythanwhatcli
entshavegrowntoant
ici
pat
ef r
om yourproductsorserv
ices.
5.Youshar
efi
nanci
albur
dens
•Alt
houghbri
ngi
nginspeciali
stagenciestosharer
iskscanbebeneficial
,ty
ingy
our
fi
rmtothefi
nanci
alwell
-bei
ngofanot hercompanycanber i
sky.Again,anyandal
l
ter
msandconditi
onsincontractualarr
angementsmustbeclearl
ystated-youdon'
t
wanttobefi
nanci
all
yli
ableiftheyfail
tofulf
il
l.
6.Your
iskpubl
icbackl
ash
•Ifyououtsourcewor k(evenifi
t'ssi
mplytowrit
eafewofblogs),
yourcompanymay
facebacklashfrom customerswhobel i
eveoutsour
cingi
sunethi
cal.Whet
herr
ightor
wrong,forbett
erorwor se,cri
ti
cism i
salmostalway
sunavoi
dable.
7.Youshi
ftt
imef
rames
•Oneoft hedamagedcausedofout sour
cingspecif
icj
obsisthepossi
bil
it
ythatyour
fr
eelancersorpart
neragencywouldbemar chingt
oadiff
erentdrummer.Asar esul
t,
synchroni
zingschedul
estoensurethaty
ourconsumersreceivewhatt
hey'vebeen
promisedonaconsi st
entti
meli
nemaybet ough.
8.Youcanl
osef
ocus
•Becausemanyout sourcingbusi
nessesorfreel
ancer
sservenumerousclient
satonce,
thewor kyou'resendi
ngoutmi ghtnotgettheatt
enti
onitdeser
ves.Dependingonthe
processesy ou'r
eoutsourcing,
yoursmallbusi
nessmaysuf f
erasaresultofyourl
ossof
concentrat
ion.
9.Thi
ngsgetl
osti
ntr
ansl
ati
on
•Itdoesn'
tmat t
erifyou'
redeal
ingwi
thinter
nati
onalf
reelancersoralocalexper
t–if
you'r
eassigningdi
stantworkbyemailorphone,cr
uci
alinstruct
ionsarefr
equentl
ylost
i
nt r
anslat
ion.Thatcouldcosty
oualotoft i
me,money,andaggr avat
ion.
10.Youmayf
acemor
aldi
lemmas
•Whi l
eitmaynotbeaconcernforever
yone,out
sourci
nghasthepot
enti
al t
odepri
ve
yourstafforacompetentl
ocal
agencyofcri
ti
calworkordev
elopmentchances.Gr
owth
breedsgrowth,andyoumaynotbecontri
but
ingtothegrowt
hofyoursociet
yifyou
outsourceemployment.

I
I.ESSAY(f
or20pi
nts)
Howarey
ouasastudentsi
ncepandemi
cstar
ted?Canyout
ellmehowdidyou
survi
veandwhatst
rat
egyorwaysyoudotosur
viv
eandf i
ghtev
enIknowthaty
ouare
str
uggling?

Asast udent , t
hisi soneoft hemostdi ff
icultissuesI '
vefacedbecausewe' llallbe
affectedbyt heepi demi c,y etweal l
recognizet hatconquer ingt hiscr isi
swi l
l be
challengi ng.Ther ecommendedmeasur esofsoci al i
solati
ongi v ethebestr esul tsin
fi
ght i
ngt hepandemi c, butt heyal sobr i
ngchangesi nrouti
nesf oral lfamilymember s.It
i
snat ural tof eel scar edandanxi ous, t
hatisanor mal r
eactiontot hest ateofcr isisand
uncer tainty.It hinkt hebestwayt osur vi
veandf i
ghtt hi
spandemi cist odot hingst hat
givey oubackt hecont rol ofourownl i
fe.Dedicat etimet oact i
viti
est hatimpr ov eour
mood.Thatcanbel isteni ngt omusi c,afil
m, agoodbook, ahobbyt hathav en'thadt i
me
forbef ore. Bepr oactiv ebecauset hisattit
udegi vesy out hepowerandcont r
ol oft he
uncer tainsi tuat i
on.Al so, takingcar eofour selfwillnotonl yhelpusst ayheal thy,itwill
alsohel pusst aycal m andf ocusedsot hatwecanadequat el
yt akecar eofourl ov eones.
Honest l
yspeaki ng, Somet i
mes, If eelseverel
yanxi ousandunset tled, oneofmyf riend
saidt hati tisi mpor t
antt oknowt hatyouar enotal oneandt haty ourr esponsei snor mal
andunder standabl ehav ingi nmi ndt hesituati
ont hatt heent i
resoci etyisin.That 'swhy
somet i
mest alkingt oat r
ust edper son, afri
endorf amilymember ,isagoodandeasy
wayt of eel better .Youcankeepadi ary.Whenweshar ewhat ’sbot her i
nguswi th
someone, itismor elikel ywewi l
l feelreli
evedandbet t
erunder standt hesituat i
onwe
ar
einandt
hef
eel
i
ngst
hatcomewi
thi
t.

GODBLESSMGAANAK.HANGADKOANGKALI
GTASANNI
NYONGLAHAT.