NEBOSH IGC MOCK EXAM ANSWER SHEET

UNIT IG1: MANAGEMENT OF HEALTH AND SAFETY

For: NEBOSH International General Certificate in Occupational Health and Safety

OPEN BOOK EXAMINATION (OBE)

ANSWER TEMPLATE

Available for 24 hours

Learner name FAWAZ AHMED ALI AL MARHOON

Learner number For this mock exam, pls. leave it blank.
Learning Partner name Click or tap here to enter text.
Learner email ID FAWAZ-ALMARHOON@HOTMAIL.COM

You do not need to copy out the questions.

Please save your completed answer sheet as below,

1) Surname
2) First name
3) Learner number
4) Learning Partner’s name

For example, a learner named Ahmed Mohammed Khalfan Al Jabri with learner
no. 123456, can save the file as,

Al Jabri Ahmed Mohammed Khalfan 123456 JD Institute of Health & Safety.

Pls. save this answer sheet as PDF and send your answers to

Pls. note that this template to be used only for completing the mock examination.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 1 of 8
 TASK 1: JUSTIFYING HEALTH AND SAFETY IMPROVEMENTS
QUESTION 1

The financial reasons relate to fact that accident and ill-health cost money. When accident occurs there
will be a direct and indirect cost and some of these costs are insured against and another is uninsured
against. Insurance is not a solution to cover all loss.

ILO statistics show that every 15 seconds worker dies, 153 work-related accident. That mean 6,300
people die daily and yearly it’s more than 2.3 million.

The segregation of FLTs and workers lead to:

– Prevent financial direct loss. The consequence of collision between FLT and passing worker are: first
aid, hospital charges, worker sick pay, compensation payable and the collision between FLT and
products cause damage and loss of materials. All that will cost money and decreasing the profit.
– Prevent financial indirect loss as a previous example by: loss of time for investigation, recruitment and
training.
– Prevent enforcement action that lead to prosecution in criminal court, fine or/and imprisonment as a
result of administration’s indifference to OHS, which causes an increase in the percentage of accidents
and compensation claimants, which leads to the orgnisation’s bankruptcy.
– Prevent loss of employee’s confidence. Based on the scenario, the absence and resignation of workers
is on the rise due to their insecurity in the warehouse, and this may cause a decrease in productivity,
which leads to a decrease in profitability.
– Increase in Profit as a result of segregation of FLTs and workers which lead to reduce accidents then
the profit will be increased.
– Increase in reputation by avoiding enforcement actions. That will not be if the manager provides safe
work place and safe system of work to prevent worker absence and turnover.
– Workers confidence & happiness when the segregation are done because they safer when
carrying out their work and make them feel the management cares for them.

TASK 2: CHECKING MANAGEMENT SYSTEM EFFECTIVENESS

QUESTION 2 (a)

- Stacking goods in aisles, blocking aisles, and not arranging goods in the shelves designated for
them.
- Workers have to avoid many obstacles while walking through the warehouse causing them to
enter vehicle roads.
- No incident reports as a result of a negative health and safety culture in warehouse.
- There is no consultation between management and workers because management rarely

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 2 of 8
 seen in warehouses.
- The driver was distracted by his mobile phone
- the risk assessments are too general and not reflect the actual risk.
- The manager's lack of concern for occupational health and safety and his indifference to her
when he said there was no money for that things.

QUESTION 2 (b)

- Segregate FLTs and workers by using barriers.

- Pedestrian walkways must be designed.
- Designated crossing places.
- Separate entrance for workers and FLTs.
- There is no worker representative for occupational health and safety and the manager
Should appointed a competent one.
- Workers' complaints were submitted more than once, but to no avail. The management
should take the worker complaints seriously.
- There are no records of workers' complaints but the records is needed to improve safe system
of work.
- A safe work system must be provided as a requirement of the inspector.
- It was noted that the risk assessment is general by the inspector.

TASK 3: MANAGING CONTRACTORS

QUESTION 3

• Health and safety policy of the contractors to ensure that met legal and health and safety
requirements.
• Risk assessment records to ensure the safe system of work and worker safety.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 3 of 8
 • Abcennce and turnover records are an indicator of a safe system of work is provided or not.
• Qualifications and training records to ensure that all workers are competent.
• Membership of a professional organisation as proof of their compliance.
• Maintenance and equipment testing to ensure ther will carry out their work without risk and
accident.
• Previous or current clients.
• Accident records as an indicator of a commitment to health and safety standards.
• Enforcement action to ensure there are working with health and safety standards.
• Adequate resources
• Control of sub-contractors.
• Arrangements for consulting their workforce.
So, the best one who carries out the work with compliance by all occupational health and safety
standards will be contracted.

TASK 4: WORKING WITHIN A HEALTH AND SAFETY MANAGEMENT SYSTEM

QUESTION 4

The benefits of developing a formal safety management system in line with ISO 45001 are:

• Tender evaluations increase and that contributes to an increase in the percentage of contract
acquisitions that reach up to 20%.

•Provides senior management with an efficient management process (systematic approach-PDCA cycle)
which helps continuous improvement that can give your organisation a distinct competitive edge over
companies and that will increase productivity, efficiency, increase business's profitability and customer
satisfaction.

• ISO 45001 help the organisation to improve their occupational health and safety performance in
preventing injury and ill-health.

• Identifies areas of responsibility across the organisation (leadership, direction, decision making)

• Continuous evaluation provides reducing risks at work and raising the efficiency of performance in the
organisation.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 4 of 8
 •Provides improvement via Monitoring and Reviews by monitor, measure and analyze OHS
management performance and review the actions if they need to evaluate and improve.

• It highlights deficiencies and indicates areas for improvements that help reduce accidents and costs.

•Communicate a positive message to employees and customers about the organization's quality
assurance by promoting OHS that is clear in the policy set by the organisation

•Identifies and encourages more efficient and time-saving processes by having a systematic approach.

•Marketing opportunities. Marketing opportunity creation is an important metric the more

opportunities your organization creates, the more customers and sales you are likely to close.

• ISO 45001 increase warehouse’s performance which lead to increase productive dramatically.

•Business reputation. When the percentage of accidents, absenteeism, and diseases decreases,
accompanied by the institution's commitment to occupational health and safety, this leads to workers'
feeling of safety, which in turn contributes to raising productivity, profitability and business reputation.

TASK 5: INFLUENCING HEALTH AND SAFETY CULTURE

QUESTION 5

The negative indicators of safety culture at the warehouse are:

•Accident records: Accident records can be used as an indicator of a negative health and safety
culture as the incidence of accidents increases. As stated in the scenario, the number of
accidents and injuries was high during the past years, and some accidents are not reported.

•Absenteeism: The high rate of absenteeism is evidence of a negative health and safety culture
because it indicates that workers are unable to continue working due to suffering and ill health
at work. Based on scenario, workers absence is high in the warehouse.

•Staff turnover: The workers feel unsafe due to the lack of training, lack of counseling by the
manager and unsafe workplace. Therefore, the workers do not stay long in the organisation as
stated in the scenario.

•Compliance with safety rules: Workers do not act safely and do not comply with safety rules
and there is no audit or inspection. Workers often break rules due to poor supervision. For
example, the goods are not on the shelves, the use of forklifts in an unsafe manner, the oil
spilled on the floor of the warehouse.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 5 of 8
 • Workers' complaints: complaints are not activated effectively. Therefore, many complaints
were submitted and were not taken seriously, in addition to the absence of complaints records
or a representative of the workers.

TASK 6: DEVELOPING SAFE SYSTEMS OF WORK (SSoW)

QUESTION 6

•We need to know nature of work for the construction site and the hazards that might be occur
in the workplace. For example, physical strain, moving machine, loading and unloading, falling
objects, hazardous substances, lack of safety training, Slips, Trips, and Falls.
•The general risk level of the workplace must be considered. This is high in warehouse a result
of negligence and non-compliance with occupational health and safety.
•We should ensure that the legal requirements are met to prevent accidents by providing first-
aid and first-aiders.
•The number of workers and accident history is important because they determine the number
of first aider and first aid facilities that the site need. For example, the number of employees is
22 (20 workers or supervisors).
•Vulnerable persons, work patterns and shift systems must be known to distribute the first
aider shifts due to work needs and worker safety. For example, a young worker works on a
forklift and the work pattern is two shifts, and each shift is 12 hours.
•The first Aid equipment should be provided and inspected to ensure about availability of
equipment in first aid boxes.
•The Communication methods must be provided to contact relevant authorities as it needed.
•The workplace location is important if it easy to reach or not and that determined the
capabilities of first aid needed. For example, the hospital is 5 miles away from store. So, the
workplace needs to intensify efforts to raise the efficiency of first aid and to ensure the
availability of paramedics
•The workplace should be provided by appropriate first aid rooms and facilities with easy access
and environmental conditions such as heating, lighting, ventilation, treatment, lying, clinical
waste disposal, Hand-wash facilities.
•Review process is needed to ensure about work effectiveness and availability of first-aid
facilities.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 6 of 8
 TASK 7: INVESTIGATING INCIDENTS
QUESTION 7

First, the information required to write the accident report must be recorded: the name of the worker,
the date and time of the accident and a brief description of the accident.

Because the FLT driver did not reach the legal age and the accident caused by him being busy with his
mobile phone after the FLT slipped due to oil spilling on the floor, which led to the goods falling on the
worker. So, a high level of investigation must be carried out.

Then, all the points mentioned clearly indicate a high probability of accident. This means that the
probability is high (certain).

The previous points indicate that the risk is high, which may lead to severe wounds and fractures, or
cause the death of the victim.

This means that the severity is high (significant or fatal). Therefore, all data indicate a high-level
investigation (red).

Therefore it is necessary to form a task force under the supervision of top management or managers to
investigate.

The team consists of supervisors or executives, health and safety advisors, and worker representatives
in order to find out the causes and determine the actions needed to resolve them as quickly as possible.

QUESTION 8

Click or tap here to enter text.

QUESTION 9

Click or tap here to enter text.

QUESTION 10 (a) (i)

Click or tap here to enter text.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 7 of 8
 TASK 8: REVIEWING PERFORMANCE
QUESTION 10 (a) (ii)
Click or tap here to enter text.

TASK 8: REVIEWING PERFORMANCE

QUESTION 10 (a) (iii)
Click or tap here to enter text.

TASK 8: REVIEWING PERFORMANCE

QUESTION 10 (a) (iv)
Click or tap here to enter text.

TASK 8: REVIEWING PERFORMANCE

QUESTION 10 (b)
Click or tap here to enter text.

TOTAL WORD COUNTS

Click or tap here to enter text.

Documents & References you used

to complete this mock Click or tap here to enter text.
examination.

Document Number Revision Nr. Revision Date Page Sequence

Mock exam. 01 01 20 April 2021 Page 8 of 8