The Concept of Tourism and Hospitality - Roman currency and Common Languages (Greek and Latin) was Tourism an advantage to tourism during the 1. The movement of people from one empire era place to another for sightseeing - Common Legal system was created 2. the use of leisure time to visit different places, destinations and History of Tourism: MIDDLE AGES localities - Tourism became nonexistent after 3. tourism is a discretionary activity the fall of the Roman Empire - Transportation, Language, and Hospitality Currency was fragmented 1. extending a welcome to travelers or offering a home while they are far History of Tourism: RENAISSANCE ERA from home - Travel was reborn 2. the friendly and generous reception - Locals travel for trade, buy and sell and entertainment of guests, visitors, between markets or strangers - Traveling in the sea was popular during this period History of Tourism: ANCIENT ERA - Cyriacus of Anacona- The first real tourist - People Traveled in Ancient Times because they had the desire to History of Tourism: THE GRAND TOUR discover what lay beyond their area ERA or borders. - Grand Tour Era started the “REAL - In ancient times, people crafted CONCEPT” of Tourism simple boats out of logs, walked, - It was a traveler’s circuit of key rode animals, and, later, devised destinations and places to visit in wheeled vehicles to move from Europe place to place. - People wanted to see Art, Architecture, Science, and many History of Tourism: EMPIRE ERA more. - Travelling became a status symbol - Influential in the development of - France, Switzerland, Germany and travel and tourism. Italy were the most visited places at - Reasons of traveling: Commercial, that time Educational, Governmental, and - The grand tour lasts for a couple of Religious Purposes years - Travel became a necessity - Infrastructures and facilities were History of Tourism: THE MOBILITY ERA built to provide lodging and as well - It was defined by an increase in as food to those visiting from other travel to new locations both near and areas. far. - Newly built roads, passenger trains, 2. Source of income- tourism is a cars, air travel and sailing ships continual source of income for public were introduced and private income. tourism help - Thomas Cook- the first person who generate employment introduced a tour package 3. Development of Infrastructure- - In 1851, Thomas Cook Launched its tourism aids and encourages advertising brochure ``The infrastructure development by Excursionist" . making for dams, roads, - The brochure promoted company connectivity, airport improvements, products and services including trips etc. and special events, to encourage 4. Societal Progress- tourism is travel. another method for cultural exchange History of Tourism: THE MODERN ERA 5. Cultural Heritage- tourism helps explain the beauty, art, history, and - The ability to move around and see culture of a country. helps in the new places spread of culture to different people - Mass tourism continued to develop visiting the country. in the first half of the 20th century 6. Educational Significance of Tourism- - Paid leave from work was also study tours, short time courses, introduced. This allowed people in educational exchange programs and the working and middle classes to sports exchange programs. tourism have the time and money to travel resulting in better knowledge about - Credit Card was introduced to make host countries. travel transactions easier 7. Tourism and Environment- many - Immersive experience, adventure, historical sites and cultural sites are and to give back to the local protected because of tourism. PATA community (Pacific Asia Travel Association) and - The rise of Internet became an WTO (World Tourism Organization) advantage to tourism have laid down laws for its preservation and conservation THEMES OF TOURISM In any historical overview of tourism, two TOURISM + HOSPITALITY = HIGHER underlying themes are important: TOURIST RETENTION RATE -> CONTINUITY and CHANGE INCREASE IN ECONOMIC GROWTH
FUNDAMENTALS OF TOURISM AND
IMPORTANCE OF TOURISM AND HOSPITALITY HOSPITALITY Tourism Industry - can be defined as a 1. Economic Progress- the tourism service industry. It includes transportation, industry aids and supports foreign accommodation and services exchange reserves. it benefits the Hospitality Industry- an industry comprises country in terms of generating of business entity of food, beverages, foreign currency lodging or a combination of these businesses to travelers during their stay in a E. Snack Bar destination. F. Fast Food G. Transport Restaurants PARTS OF TOURISM INDUSTRY 1. Accomodation 2. Institutional Catering 2. Retail Travel & Tour Operations A. Staff Cafeteria 3. Tourist Attractions B.Tray Catering 4. Entertainment & other tourist facilities TRAVEL AND TOURISM PERSPECTIVES 5. Transportation (TOURISM) 6. Government & Tourist Boards 7. Catering Travel Agent -an expert, knowledgeable in 8. Information & other services schedules, routing, lodging, currency, prices, regulation, destinations and other BENEFITS OF TOURISM aspects of travel. -is expected to meet requirements of - Tourism has great impact to our customers by fulfilling the following traveling lives, this impact is group into three needs: tickets, hotel reservations, categories. transportation, sightseeing, and ancillary 1. Economic services 2. Social 3. Environmental Tour Operator -the tour operator business consists of primarily planning, preparing, Characteristics of Tourism and Hospitality and marketing a vacation tour, including Industry making reservations and consolidating 1. Perishability transportation and ground services, into a 2. Intangibility tour assembled for a departure date to a 3. Inseparability specific destination. 4. Variability Tour Operator -the tour operator business HOTEL PERSPECTIVES (HOSPITALITY) consists of primarily planning, preparing, Types of Lodging Establishments: and marketing a vacation tour, including 1. Commercial Hotel making reservations and consolidating 2. Residential Hotel transportation and ground services, into a 3. Resort Hotel tour assembled for a departure date to a 4. Airport Hotel specific destination. 5. Economy Hotel 6. Casino Hotel
Types of Foodservice Establishments:
1. A. Fine-Dining Restaurant B. Specialty Restaurant C. The Brasserie D. Cafeteria