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Video 2. Cross- Communication Delivered through Customer Service In a call center, there are
Cultural call serves as a line for just 2 people talking to
Communication queries of customers so one another through the
(Customer that their problem will phone. It cannot be more
Service) Video be fixed. It enhances than 2 and not less than
your communication 2. It can consist of 3
skills by talking patiently persons but in the other
to your customers in line which for example, is
times of crisis. the line of the manager.
SUBMITTED BY:
Julianne Subayco
Diana Jane Tee