Toshiba Aplio 300 Service Manual - Maintenance Volume

No.
2D730-538EN*D
SERVICE MANUAL
FOR
DIAGNOSTIC ULTRASOUND SYSTEMS
/ /
MODELS TUS-A500/TUS-A400/TUS-A300
[MAINTENANCE VOLUME]
(2D730-538EN*D)
 TOSHIBA MEDICAL SYSTEMS CORPORATION 2011-2012

ALL RIGHTS RESERVED
No. 2D730-538EN*D
IMPORTANT!
1. No part of this manual may be copied or reprinted, in whole or in part,

without written permission.
2. The contents of this manual are subject to change without prior notice
and without our legal obligation.
3. The contents of this manual are correct to the best of our knowledge.
Please inform us of any ambiguous or erroneous descriptions, missing
information, etc.
No. 2D730-538EN*D
REVISION RECORD
REV. DATE REASON PAGE SER. DOC.

(YYYY-MM) /AUTHOR CHANGED No. PRODUCT.
INI. 2010-12 Mr. Sakaguchi ------- TM-WP2
*A 2011-05 Addition of TUS-A400 and TUS-A300 All pages

Mr. Sakaguchi
*B 2012-02 Support of V2.1 Mr. Nakazawa P. 90, 100
*C 2012-08 Change of power supply unit Mr. Fujiwara P. 35 to 38
*D 2012-11 Support of V3.0 P. 10, 11, 17, TM-WP2G

Mr. Nakazawa 58, 101
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No. 2D730-538EN*D
CONTENTS
Page
1. INTRODUCTION ---------------------------------------------------------------------------------------------------------- 7
1.1 Maintenance Function Released to the User -------------------------------------------------------------- 7
1.2 Service Menu Configuration (For Service Engineers) --------------------------------------------------- 8
2. OUTLINE OF MENU ------------------------------------------------------------------------------------------------------ 9
2.1 Outline of the Service Menu ------------------------------------------------------------------------------------ 9
2.2 Outline of the Maintenance Functions Released to the User ------------------------------------------ 9
2.3 Service Menu Screen ------------------------------------------------------------------------------------------- 10
3. SERVICE MENU FUNCTIONS --------------------------------------------------------------------------------------- 11
3.1 Activation ---------------------------------------------------------------------------------------------------------- 11
3.2 Termination -------------------------------------------------------------------------------------------------------- 11
3.3 Conf. Tab ---------------------------------------------------------------------------------------------------------- 11
3.3.1 Site description -------------------------------------------------------------------------------------- 11
3.3.2 System management ------------------------------------------------------------------------------- 12
3.3.3 Network settings ------------------------------------------------------------------------------------- 12
3.3.4 DICOM management ------------------------------------------------------------------------------- 12
3.3.5 Security management ------------------------------------------------------------------------------ 12
3.3.6 Option management -------------------------------------------------------------------------------- 12
3.3.7 Backup, backup restore---------------------------------------------------------------------------- 12
3.3.8 Preset link --------------------------------------------------------------------------------------------- 12
3.4 Utils Tab ------------------------------------------------------------------------------------------------------------ 12
3.4.1 System Tools ----------------------------------------------------------------------------------------- 12
3.4.2 Backup Tools ----------------------------------------------------------------------------------------- 12
3.4.3 Restore Conf ----------------------------------------------------------------------------------------- 12
3.5 Diag. Tab ---------------------------------------------------------------------------------------------------------- 13
3.5.1 TCS control panel test ----------------------------------------------------------------------------- 13
3.5.2 Hardware diagnostics ------------------------------------------------------------------------------ 20
3.5.3 DICOM Network Analyzer ------------------------------------------------------------------------- 25
3.6 Logs Tab ----------------------------------------------------------------------------------------------------------- 26
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No. 2D730-538EN*D
3.6.1 Inspection schedule -------------------------------------------------------------------------------- 26
3.6.2 Probe operating time ------------------------------------------------------------------------------- 27
3.6.3 Log Viewer -------------------------------------------------------------------------------------------- 29
3.7 Other Functions -------------------------------------------------------------------------------------------------- 32
3.7.1 TCS hardcopy ---------------------------------------------------------------------------------------- 32
4. TROUBLESHOOTING -------------------------------------------------------------------------------------------------- 33
4.1 HDD Troubleshooting ------------------------------------------------------------------------------------------- 33
4.2 Troubleshooting for Power Supply Problems ------------------------------------------------------------- 34
4.2.1 Power supply problems ---------------------------------------------------------------------------- 34
4.2.2 Main breaker, protector, and voltage selection switch ------------------------------------- 35
4.2.3 LED indicators --------------------------------------------------------------------------------------- 37
4.3 Troubleshooting for Monitor Problems---------------------------------------------------------------------- 40
4.3.1 Self Test switch -------------------------------------------------------------------------------------- 40
4.3.2 Checking the monitor operation using a PC -------------------------------------------------- 41
4.4 Troubleshooting for the Main Panel ------------------------------------------------------------------------- 42
4.5 Troubleshooting for DVD Recorders and Printers ------------------------------------------------------- 44
4.6 Troubleshooting for Front-End Section Problems-------------------------------------------------------- 45
4.7 Troubleshooting for the Back-End System ---------------------------------------------------------------- 52
4.8 Troubleshooting for Network Problems--------------------------------------------------------------------- 55
4.9 DVD Drive Troubleshooting ----------------------------------------------------------------------------------- 57
5. BOARD REPLACEMENT AND RELATED TASKS -------------------------------------------------------------- 58
5.1 Procedures Required for Each Board----------------------------------------------------------------------- 58
5.2 Preparation -------------------------------------------------------------------------------------------------------- 60
5.3 Replacing a Board/PSA ---------------------------------------------------------------------------------------- 61
5.4 Writing the Firmware -------------------------------------------------------------------------------------------- 61
5.5 Performing Calibration ------------------------------------------------------------------------------------------ 63
5.6 Applying the Board Information and Calibration Results ----------------------------------------------- 66
5.7 Starting Up the System Again -------------------------------------------------------------------------------- 67
5.8 Work After Replacement of the ATX-UNIT-ASSY ------------------------------------------------------- 68
5.8.1 Checking the BIOS settings ---------------------------------------------------------------------- 68
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No. 2D730-538EN*D
5.8.2 Checking the drive letters ------------------------------------------------------------------------- 70
5.8.3 Starting up the system again --------------------------------------------------------------------- 71
5.8.4 Updating the optional licenses ------------------------------------------------------------------- 72
5.8.5 Backing up the preset data ----------------------------------------------------------------------- 73
6. STARTING THE BOARD TEST--------------------------------------------------------------------------------------- 75
7. RESETTING THE PRINTERS----------------------------------------------------------------------------------------- 76
7.1 Resetting the Printer Settings to the Factory Defaults -------------------------------------------------- 76
7.2 Settings Other Than Factory Defaults ---------------------------------------------------------------------- 77
7.3 Factory Defaults (UP-D897, P95DW, UP-D25MD, CP30DW) ---------------------------------------- 78
7.4 Backup and Restore -------------------------------------------------------------------------------------------- 89
7.5 Starting Up the System Again -------------------------------------------------------------------------------- 90
8. OPERATING PROCEDURES FOR THE INFORMATION COLLECTION TOOL------------------------- 91
APPENDIX A. ERROR MESSAGES --------------------------------------------------------------------------------------- 95
A.1 Service Errors----------------------------------------------------------------------------------------------------- 95
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No. 2D730-538EN*D
1. INTRODUCTION
The maintenance menu described in this manual is used for maintenance and servicing of
diagnostic ultrasound systems. The maintenance menu is provided on the service menu screen.
Some functions of the maintenance menu are released to the user.
1.1 Maintenance Function Released to the User
The following function is released to the user.
Menu name Description (use and purpose)

Back up • Used to regularly back up use-specific data on removable media.
Image Quality Report • When a problem (such as noise) occurs for an image, the settings,
such as the imaging conditions, can be saved on the HDD together
with the problem image.
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No. 2D730-538EN*D
1.2 Service Menu Configuration (For Service Engineers)
The service menu is composed of the following items:
Item Description (application and purpose)

Config. 1) Site Description The site information (location of the system installation) can be
viewed and updated on the screen.
2) System Management System information settings
a) Date & Time The data and time information can be viewed and updated on
the screen.
3) Network Settings The network information of systems can be viewed and updated
on the screen.
4) DICOM Management Setting DICOM information
a) Local Node Setting the DICOM information of the system
b) Remote Nodes Setting the DICOM information of the server
c) Printers Printer settings
d) Print Layout Print layout
5) Security Management Security settings
a) Security Features Displaying and saving the security settings
b) Account Management Displaying and saving account information
c) Security Audit log Displaying, outputting, and deleting audit logs
d) Firewall Setting Firewall settings
e) TCP/IP Filter Settings Setting the detailed information for the TCP/IP filter
6) Option Management Optional settings
a) System ID Checking the system ID
b) Option Settings Displaying and setting a list of licenses
7) Backup Backing up user-specific setting data
8) Backup Restore Backing up and restoring the service preset settings
9) Preset Link Checking and updating the preset menu
Utils 1) System Tools Running the system tool
a) Disk Check Checking disks
b) Disk Defrag Running the disk defragmentation tool
c) Command Console Running commands and displaying Explorer
2) Backup Tools Running the backup tool
a) Backup Exam Data Backing up the examination information
b) Backup Account Backing up the account information
c) Audit Log Export Outputting the audit log
d) Export (Burn) Running Burn
3) Restore Conf Running the restoration tool
a) Restore Exam Data Restoring the examination information
b) Restore Account Restoring the account information
Diag. 1) TCS Control Panel Test Testing the operation of the main panel and touch panel
2) Hardware Diagnostics Testing the operation of the diagnostic ultrasound system
3) DICOM Network Analysis Analyzing DICOM communication settings
Logs 1) Inspection Schedule Displaying the cumulative operating time and setting the
inspection date
2) Probe Operating Time Displaying the cumulative operating time of transducers
3) Log Viewer Displaying the Windows event log and DICOM communication
log
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2. OUTLINE OF MENU
2.1 Outline of the Service Menu
(1) Operation
When service mode is started up, the touch panel and the main panel are placed in service
mode until service mode is terminated. The standard operations of the main panel and touch
panel are disabled while the system is in service mode.
(2) Recovery of software operations interrupted by startup of the service menu
If service mode is started while other software is being used, it may not be possible to
completely recover the interrupted software operations after terminating service mode. The
system may have to be turned OFF and restarted after servicing is completed.
NOTE: If basic system settings are changed, the following dialog box is displayed.
2.2 Outline of the Maintenance Functions Released to the User
The maintenance functions released to the user can be accessed from the service menu. The
Image Quality Report function, however, is provided in the [OTHER] menu on the touch panel.
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No. 2D730-538EN*D
2.3 Service Menu Screen
No. Item Description

1. Home Basic information concerning the system is displayed for reference.
* In the service menu area, the favorite menus are displayed.
When one of the favorite menus is selected, the corresponding
screen is displayed.
In the default setting, the Home menu is set as a favorite
menu.
2. Config. The system setup menus are registered to this tab.
3. Utils The service tool menus are registered to this tab.
4. Diag. The fault diagnosis menus are registered to this tab.
5. Logs The log menus are registered to this tab.
6. [Add Favorite] This switch is used to add the selected service menu (on a tab
other than the Home tab) to the favorite menus displayed on the
Home tab.
7. [Delete Favorite] This switch is used to remove the selected favorite menu (service
menu added to the Home tab using [Add Favorite]) from the Home
tab.
8. [Previous] This switch is used to select the service menu immediately above
the currently selected one.
9. [Next] This switch is used to select the service menu immediately below
the currently selected one.
10. [Quit] This switch is used to close the service menu screen.
* If any information has not been saved in the menu screen, a
confirmation dialog is displayed.
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3. SERVICE MENU FUNCTIONS
3.1 Activation
(1) License key for activation
A license key based on a fixed Vendor Host ID is required for activation.
NOTE: For on-site license key activation, the service engineer prepares the media (CD,
DVD, etc.) containing the license key. If such a media is unavailable, the TAC
issues a license key that is valid for one day only.
(2) Activation processes
NOTE: If the service menu for service engineers is selected, the designated password
must be entered to display the service menu screen. (However, if a service
engineer ID was used to log in to the system, entry of the password is not required.)
3.2 Termination
Press [Quit] in the service menu screen.
3.3 Conf. Tab
3.3.1 Site description
Looking up and updating site information (information about the location where the system is
installed).
Refer to the service manual <<fundamentals volume>> (2D730-537EN) for details.
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No. 2D730-538EN*D
3.3.2 System management
3.3.3 Network settings
Looking up the network configuration for the diagnostic ultrasound system.
3.3.4 DICOM management
Refer to the installation manual <<DICOM volume>> (2C730-537EN) for details.
3.3.5 Security management
3.3.6 Option management
3.3.7 Backup, backup restore
Backing up and restoring user-specific data.
This function is used to back up and restore the data files created and updated by user
operation. Using this function, the backed-up data files can be recovered if user-specific data
files in the system have been lost due to an incorrect operation.
3.3.8 Preset link
Preset Link is used to start up the Preset Launcher screen.
3.4 Utils Tab
3.4.1 System Tools
3.4.2 Backup Tools
3.4.3 Restore Conf
Executing Command Console (DOS command) and displaying results of command execution.
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3.5 Diag. Tab
3.5.1 TCS control panel test
The TCS Control Panel Test is used to check some of the functions of the system.
The TCS Control Panel Test consists of seven tests to check the functions.
These tests help service personnel to identify any errors in these functions of the system.
• RAM/ROM test
• Button test
• Trackball test
• STC test
• TCS test
• Keyboard display test
• LED display test
 Select .
 Select .
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No. 2D730-538EN*D
3.5.1.1 RAM/ROM test
RAM/ROM test is used to test the RAM and the ROM of the system.
CAUTION: Do not press [Quit] during the RAM/ROM test.
"RAM/ROM" test area
<<Test procedure>>
(1) Press [Test] in the "RAM/ROM" test area.
(2) All of the values displayed in the edit boxes are cleared.
* All of the switches are disabled during testing.
<<How to check the result>>
If the test has been performed successfully, "Pass" is displayed in the corresponding edit
boxes. If the test has not been performed successfully, "Fail" is displayed in the
corresponding edit boxes after the specified time period.
3.5.1.2 Button test
Button test is used to check the circuits of the main panel sections. The main panel circuits
are divided into five sections corresponding to the five tests, Button1 to Button5.
"Button" test area
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No. 2D730-538EN*D
<<Test procedure>>
(1) Press [Test] to the right of "Button1" in the "Button" test area.
(2) The corresponding switch on the main panel lights up. Press the lit switch.
(3) Test the other circuits in the same manner using Button2 to Button5.
* All of the switches are disabled during testing.
When the switch that is lit on the main panel is pressed within the specified time period,
"Pass" is displayed in the edit box corresponding to Button1. If the lit switch is not pressed or
is not pressed within the specified time period, "Fail" is displayed in the edit box
corresponding to Button1 after the specified time period has elapsed.
The test results for Button2 to Button5 can be checked in the same manner.
3.5.1.3 Trackball test
The Trackball test is a manual test to check the functions of the trackball of the system.
"Trackball" test area
<<Test procedure>>
Manually check the functions of the trackball.
The "Trackball" test area includes the following three radio buttons.
After checking the functions of the trackball, manually select the result.
• Pass
• Fail
• Not Executed
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No. 2D730-538EN*D
3.5.1.4 STC test
The STC test is used to check the functions of the STC slider controls.
The edit boxes STC1 to STC8 in the "STC" test field correspond to the STC slider controls on
the main panel. The top slider control corresponds to edit box STC1 and the bottom slider
control corresponds to STC8. The values of each slider control are in the range from 0 to
127.
"STC" test area
<<Test procedure>>
(1) Press [Start] of in the STC test field to start the test.
(2) Change the setting of the slider controls manually and press [Finish].
* All of the switches other than [Finish] in the "STC" test field are disabled during
testing.
The values in the edit boxes are updated to reflect the changes in the STC slider settings.
Manually select "Pass" if the new slider control values are displayed in the corresponding edit
boxes. If the new slider control values are not displayed in the corresponding edit boxes,
select "Fail".
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No. 2D730-538EN*D
3.5.1.5 TCS test
The TCS test is used to check the functionality of the TCS (touch panel).
"TCS" test area
<<Test procedure>>
(1) Press [Start] in the "TCS" test field to start the test. The TCS display changes as shown
below.
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No. 2D730-538EN*D
(2) The edit boxes in the TCS test field correspond to the five switches displayed on the
touch panel.
Press [TCS Test UL] → [TCS Test UR] → [TCS Test Center] → [TCS Test DL] → [TCS
Test DR] in that order.
(3) Press [Finish] in the TCS test field to stop the TCS test.
* All of the switches other than [Finish] in the "TCS" test field are disabled during
testing.
If the TCS screen is operating properly, "Pass" is displayed in all of the edit boxes
corresponding to the switches.
If the touch panel is not operating correctly, the corresponding edit boxes are blank. In this
case, "Fail" is displayed when [Finish] is pressed.
3.5.1.6 Full Keyboard test
The Full Keyboard test is used to test keyboard input.
"Full Keyboard" test area
<<Test procedure>>
(1) Place the cursor on the edit box in the "Full Keyboard" field. Press any of the keys on the
keyboard.
(2) The characters corresponding to the pressed keys are displayed in the edit box.
Manually select the "Pass" or "Fail" radio button after checking whether or not the characters
corresponding to the pressed keys were displayed in the edit box.
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No. 2D730-538EN*D
3.5.1.7 LED display test
The LED display test is used to test all of the LEDs on the main panel.
CAUTION: Do not press [Quit] during the LED test.
"LED" test area
<<Test procedure>>
Press [Test] in the "LED" test area.
* All of the switches are disabled for the specified time period during the LED test.
When [Test] is pressed, the following changes occur if there are no problems.
The total time required for the LED test is 6 seconds if the default value is not changed.
All of the LEDs on the main panel light.
↓ (After 2 seconds)
All of the LEDs on the main panel go out.
All of the LEDs on the main panel light.
All of the LEDs on the main panel return the status before the test was started.
Manually select the "Pass" or "Fail" radio button after checking whether or not these changes
occur properly.
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No. 2D730-538EN*D
3.5.2 Hardware diagnostics
(1) Purpose
Hardware Diagnostics is used to test the functions of the system.
CAUTION: Do not press [Quit] during testing.
(2) Execute "StopAplio" and "Shutdown" according to following procedure.
(a) Execute "StopAplio".
 Expand .
 Select .
 Select .
 Select .
 Select .
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No. 2D730-538EN*D
(b) Wait until the ultrasound software is terminated and the Windows screen below is
displayed.
(c) Close all the open windows.
(d) From the Windows [Start] menu, select [Shut down] to shut down the system.
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No. 2D730-538EN*D
(3) Restart the system and execute the hardware diagnostics test as described below.
NOTE: Positions of the [SET] and [NEXT] switches after the system is started up in
Windows mode
The positions of the [SET] switch and [NEXT] switch on the main panel can be
changed using the user function. When the system is started up in Windows
mode, however, the switch on the left of the trackball is the [SET] switch and the
switch on upper left of the trackball is the [NEXT] switch.
(a) Disconnect all the transducers that are connected to the system.
(b) Press to restart the system. In approximately three minutes, the Windows
screen is displayed.
(c) From the Windows [Start] menu, select [Maintenance].
(d) The Hardware Diagnostics window is displayed.
 Select .
 Select .
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No. 2D730-538EN*D
<<Details of the test function>>
Initially, when the Hardware Diagnostics screen is opened, all of the check boxes are
unchecked. The default display in the result column is "Not Tested".
Initially, [Start] is disabled. When at least one of the test check boxes is selected, [Start] is
enabled.
[Select All] can be used to select all of the tests in the list. [Clear All] can be used to deselect all
of the selected tests in the list.
The time required for testing each board is as follows.
TX : Approx. 17 minutes
RX : Approx. 4 minutes
TI : Approx. 4 minutes
CB : Approx. 9 minutes
BV : Approx. 20 minutes
MC : Approx. 4 minutes
VP : Approx. 3 minutes
<<Test procedure>>
<1> To start a test, select the check box to the left of the test name and press [Start].
<2> The display in the result column for the selected test changes to "Executing".
<3> To execute more than one test at a time, select the check boxes corresponding to the
test names and press [Start].
<1> One of the following messages is displayed in the Result column depending on the test
result.
PASS : The test result is "passed".

FAIL : The test result is "failed".
Invalid : The test result is not available.
<2> Press [Details] to check the test results.
• If a test for which "Not Tested" is displayed in the Result column is selected and
[Details] is then pressed, "Not Tested" is also displayed in the Details area.
• If a test for which "Invalid" is displayed in the Result column is selected and [Details]
is then pressed, one of the following messages is displayed in the Details area.
* No Journal file : No result has been output.
* Script Execution Error : The test has failed.
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No. 2D730-538EN*D
<<Termination of the "Hardware diagnostics">>
<1> Select [×] to close the "S:\IPF\bin\IPFI\Udt.exe" window.
<2> Select [Quit] in the Hardware Diagnostics window.
CAUTION: Do not close the "S:\IPF\bin\IPFI\Udt.exe" window until the test results are
displayed.
If the "S:\IPF\bin\IPFI\Udt.exe" window is closed before the test results are

displayed, the test is discontinued.
(4) Restarting the system after "Hardware Diagnostics".
(a) Select [Setup] from the Windows [Start] menu.
(b) Select [Next Boot] from the Setup window.
(c) After approximately 3 minutes, confirm that the Next Boot setting is "System".
(d) Close all open windows.
(e) From the Windows [Start] menu, select [Shut down] to shut down the system.
(f) Connect the transducers and then press to restart the system.
(g) The patient registration window is displayed after approximately 3 minutes.

Confirm that the system starts up normally and that images are displayed correctly.
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No. 2D730-538EN*D
3.5.3 DICOM Network Analyzer
DICOM Network Analyzer is used to check the following functions.
 Select .
 Select .
<<Operating procedure>>
(a) Press [Start]. Analysis of the communication settings is started for all the remote nodes
set in DICOM setting (refer to the installation manual <<DICOM volume>> (2C730-537EN)
for details).
(b) The progress of the DICOM communication setting analysis is displayed in the Status area.
Problems found in DICOM communication analysis are listed in the Action area.
(c) When one of the problems displayed in the Action area is selected, the corrective measure
for the problem is displayed in the Detailed area.
* To output the DICOM communication setting analysis result, press [Create Report].
The screen below is displayed.
Confirm the output destination folder and file name (cannot be changed) and then press
[OK]. The analysis result is output.
Output folder
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No. 2D730-538EN*D
3.6 Logs Tab
3.6.1 Inspection schedule
This window is for checking the cumulative operating time of the system and for setting the
inspection date etc.
 Select .
 Select .
No. Items Description of items

1. System use time Cumulative operating time of the system (Unit: hour)
2. Information message display Sets whether the message informing the user that the inspection
date has passed is displayed during system startup.
3. Date, Target date Sets the inspection date.
4. Hours, Use Time Sets the inspection date based on total cumulative operating time.
* When the cumulative operating time has exceeded the preset
value, the message is displayed.
5. Every Power On Time Sets whether the message informing the user that the inspection
date has passed is displayed every time the system is started up.
6. Just one time Sets whether the message informing the user that the inspection
date has passed is displayed during system startup only once.
7. Installed from System installation date
8. Installed until Enters the lease expiration date if the system is leased.
9. Maintenance contract Enters whether a maintenance contract has been signed.
10. [Save] Saving the entered information
NOTE: 1. If the cumulative operating time of the system is less than 1 hour, the operating
time is displayed as "0".
2. The initial use date is displayed as "YYYY-MM-DD".
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No. 2D730-538EN*D
3.6.2 Probe operating time
This window is for checking the cumulative operating time of each connected transducer and for
setting the inspection date.
 Select .
 Select .
No. Items Description of items

1. Probe ID Name of the connected transducers
2. Used Time (in Hours) Cumulative operating time (hours)
3. Started Date Initial use date of a transducer
4. [Remove] Deleting detailed information
5. Information message Sets whether the message informing the user that the inspection
display date has passed is displayed during system startup.
6. Date, Target date Sets the inspection date.
7. Hours, Use Time Sets the inspection date based on total cumulative operating time.
* When the cumulative operating time has exceeded the preset
value, the message is displayed.
8. Every Power On Time Sets whether the message informing the user that the inspection
date has passed is displayed every time the system is started up.
9. Just one time Sets whether the message informing the user that the inspection
date has passed is displayed during system startup only once.
NOTE: 1. If the cumulative operating time of a transducer is less than 1 hour, the operating
time is displayed as "0".
2. The initial use date is displayed as "YYYY-MM-DD".
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No. 2D730-538EN*D
<<Changing the order in the list>>
Select the title (Probe ID · Used Time · Started Date) to be changed. The order of the selected
title is changed depending on (a).
(a)
• : Sorting items in ascending order.

Clicking the title for which the items are in ascending order sorts them in
descending order.
• : Sorting items in descending order.

Clicking the title for which the items are in descending order sorts them in ascending
order.
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No. 2D730-538EN*D
3.6.3 Log Viewer
Log Viewer is used to view and update the logs.
3.6.3.1 Application Event Log
This log is used to confirm the application events of Windows.
 Select .
 Expand .
 Select .
No. Items Description

1. Executes search.
2. Updates the list.
3. From/To Used to specify the period of the log to be
displayed.
4. Remember Stores the date and time of the currently
selected log.
* This parameter is linked with System Event
Log and DICOM Log.
5. Moves automatically to the position
corresponding to the date and time specified
using "Remember".
6. List tab Displays the application event log in a list
format.
7. Trend tab Analyzes the types in the application event log
and displays the log as a trend graph.
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No. 2D730-538EN*D
3.6.3.2 System Event Log
This log is used to confirm Windows system events.
 Select .
 Expand .
 Select .

1. Executes search.
3. From/To Used to specify the period of the log to be
displayed.
selected log.
* This parameter is linked with Application
Event Log and DICOM Log.
using "Remember".
6. List tab Displays the system event log in a list format.
7. Trend tab Analyzes the types in the system event log and
displays the log as a trend graph.
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No. 2D730-538EN*D
3.6.3.3 DICOM Log
This log is used to view and update the DICOM log.
 Select .
 Expand .
 Select .

1. [Search]/ Executes search.
selected log.
* This parameter is linked with Application
Event Log and System Event Log.
using "Remember".
5. List tab Displays the DICOM log in a list format.
6. Trend tab Analyzes the types in the DICOM log and
displays the log as a trend graph.
<<Simplified operation>>
Enter the search string in the Search field or select the search string from the pull-down
menu and then press [Search].
To perform search in case-sensitive mode, select Case Sensitive.
Use or to move the highlight over the search items.
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No. 2D730-538EN*D
3.7 Other Functions
3.7.1 TCS hardcopy
TCS hardcopy is an application that produces a hardcopy (using a printer) of the touch panel
screen.
* A printer must be connected to the system.
<<Procedure>>
(1) Press , , and simultaneously to capture the touch panel screen and print it
out according to the printer settings.
(2) Each time the shortcut key combination for printing is pressed, the touch panel screen is
printed out.
<<Error case>>
If a printer is not connected to the system, an error message is displayed.
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No. 2D730-538EN*D
4. TROUBLESHOOTING
4.1 HDD Troubleshooting
If the following screen is displayed after the power is turned ON, the HDD may have failed.
Since which HDD (system HDD or data HDD) has failed cannot be determined on site, replace
both HDDs.
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No. 2D730-538EN*D
4.2 Troubleshooting for Power Supply Problems
4.2.1 Power supply problems
When the system will not start up, or starts up but quickly turns OFF again, the problem lies in
the power supply and is occurring in either of the following locations.
Each line between units is connected by cables. If the problem is not solved by checking the
cable connection, refer to subsection 4.2.2.
(1) Signal lines: The system will not start up when the [ ] signal (POWER SW Signal)
is not transmitted; or, when the signal indicating completion of power
startup (Sensor Signal) is not transmitted, the system will not start up, or
it turns OFF again shortly after starting up.
(2) AC power lines: When the power line is disconnected, or the main breaker is turned OFF,
the system will not start up. When the protector is tripped, the power is
not supplied to the OEM device. When the setting of the voltage
selection switch is different from that of the mains power supply, the
system does not operate.
34
No. 2D730-538EN*D
4.2.2 Main breaker, protector, and voltage selection switch
The main breaker and the protectors are located as shown below.
<If the main breaker is on the side of the system>
35
No. 2D730-538EN*D
<If the main breaker is on the rear of the system>
(1) Main breaker: Moving the lever up supplies mains power to the power supply
unit. If the lever returns to the downward position shortly after
being pushed up, replace the power supply unit.
(2) Protector: Excessive AC power supply to the OEM device causes the
protector to trip. Power to the OEM device is interrupted.
Remove the OEM device and push the lever of the protector to
reset it.
(3) Voltage selection switch: Following the service manual (Fundamentals), select the
appropriate voltage. When 115 VAC is selected, connecting to
200 VAC and turning ON the main breaker will cause the
following unit to malfunction and the main breaker to operate.
<<Units that may malfunction>>
Power supply unit, PSD, BATT-UNIT (in the power supply unit), PSH, monitor.
36
No. 2D730-538EN*D
4.2.3 LED indicators
The LED indicators show the power status. They are located as shown below. Use these LEDs
to check the operating status.
(1) Mechanism of the LED indicators
During system startup, the statuses of PSA-N, PSD, and the cooling fan are monitored,
and if an error is detected, the LED blinks to indicate a power problem. If the power is
normal, the indicator lights normally.
37
No. 2D730-538EN*D
(2) Checking the operating status using the LED indicator
Failure can be detected using the LED indicator.
Examples of LED indications Power status Actions

Normal If the system does not start up,
follow the procedures below:
(a) Replace the power unit.
(b) Replace the cable that connects
the power unit to BP.
(c) Replace the cable that connects
the power unit to the ATX-UNIT-
(All lamps are lit.) ASSY.
(d) Replace the ATX-UNIT-ASSY.
(e) Replace BV.
The LED lamps have • Confirm that the breaker switch is
failed, the power has ON.
not been turned ON,
• Confirm that power is supplied to
or the power system
the wall outlet.
has failed.
(One or more of the lamps • Replace the power unit.
are not lit.)
Problem in the Procedure:
RACK FAN or the (a) Replace the cable that connects
ATX FAN the power unit to the ATX-UNIT-
ASSY.
(b) Replace the RACK FAN.
(The FAN LED is blinking.)
(c) Replace the ATX-UNIT-ASSY.
Problem in the PSD Procedure:
(a) If the system is stopped due to
momentary power failure
• Check the power cable and
the supply voltage.
(b) Replace the PSD.
(The BE LED is blinking.)
(c) Replace the board found in (3).
(d) Replace the power unit.
PSA current surge, Procedure:
PSA temperature (a) If the system is stopped due to
problem, PSA momentary power failure
internal failure, or AC
momentary power • Check the power cable and
failure. the supply voltage.
(b) Clean the intake air filter.
(c) Replace the power unit if this
phenomenon is frequent.
(The FE LED is blinking.)
(d) Replace the board found in (3).
(e) Replace the PSD.
(f) Replace the power unit.
38
No. 2D730-538EN*D
(3) Problems with boards and units
Below are the boards and units that use the output power of PSA-N and PSD.
In "(2) Checking the operating status using the LED indicator" on the previous page:
when "BE" is blinking → the problem may be the unit that uses PSD output power;
when "FE" is blinking → the problem may be the unit that uses PSA-N output power.
ATX
Power TX TI RX CB MC BP BV CP Physio USB SATA
BOX
P1.5AQ +1.67 V   
P3.3AQ +3.37 V      
M3AQ -3.37 V   
P5.0AQ +5.1 V      
PSA P14A +14.0 V   
P14AQ +14.2 V    
M7A -7.0 V   
TXV0 Variable  
TXV1 Variable  
P3.3D +3.45 V 
P5D +5 V     
PSD
P12D +12 V       
M12D -12 V   
CP : Control panel
HDD : Hard disk drive
USB : Universal serial bus
Physio : Physiological signal detection unit
39
No. 2D730-538EN*D
4.3 Troubleshooting for Monitor Problems
In this system with the LCD monitor, an LED that indicates the operating status is provided on the
lower right on the front of the monitor.
If nothing is displayed on the monitor, examine the LED to determine the initial troubleshooting
procedure.
4.3.1 Self Test switch
(1) LED color: Amber
The monitor is in auto power save mode. (No signal is input.)

The input signal is being checked.
(2) LED color: Green
Normal, started up, or normal display
(3) LED color: Blinking green (at 2-second intervals)
The monitor is in forcible power save mode.
(4) LED color: Blinking amber (at 2-second intervals)
Input signal error status
(5) LED color: OFF
No power is supplied.
40
No. 2D730-538EN*D
4.3.2 Checking the monitor operation using a PC
Signals are input to the monitor via a DVI-I connector with the following interface specifications.
Operation of the monitor can be checked by connecting the monitor to a DVI-I external output
terminal of the PC that supports these specifications. (It is possible to identify whether the cause
of the failure is located in the system, LCD monitor unit, or signal cable.)
Pin No. Signal name Meaning I/O

1 TMDS Data2− TMDS signal data 2− I
2 TMDS Data2+ TMDS signal data 2+ I
3 TMDS Data2/4 Shield TMDS signal data 2 Shield
22 TMDS Clock Shield Shield for TMDS signal I
23 TMDS Clock+ Clock+ for TMDS signal I
24 TMDS Clock− Clock− for TMDS signal I
Signal names and pin assignments for the system RGB output terminal
41
No. 2D730-538EN*D
4.4 Troubleshooting for the Main Panel
When the three rotary encoder switches are pressed simultaneously and held down for 2 seconds,
the system enters the test mode in which the main panel can be started up individually.
In this test mode, every time a switch (other than the switches on the touch panel, the power ON
switch, the SET and NEXT switches, and the wheel switch) is pressed, the corresponding LED
goes through the following lighting sequence: unlit → green → orange.
This test mode is useful for identifying failures associated with the main panel.
42
No. 2D730-538EN*D
Simplified fault analysis for the main panel
Problem: The main panel does

not respond.
The touch screen Touch panel menus are not displayed:

menus are not → A component other than the main panel
displayed. may be faulty.
Color display is
Are the touch panel abnormal. Abnormal color display:
menus displayed normally? Bright pixel/ → The display-system cables connected to the
dead pixel main panel or the A/D board inside the
main panel may be faulty.
Yes Bright pixel/dead pixel:

→ The LCD for the touch panel is faulty.
Do the trackball,
[SET] switch, and [NEXT] No The trackball itself or a component other than
switch operate normally? the main panel may be faulty.
Yes
The switch control board

Is the unit test for the No
(Lower Panel ASSY) inside the
main panel started up?
Yes
Does the LED

The switch control board
indication change each time No
(Lower Panel ASSY) inside the
the corresponding switch is
pressed?
Yes
The cause of the problem exists in a

component other than the main panel.
Continue investigation according to this
manual.
43
No. 2D730-538EN*D
4.5 Troubleshooting for DVD Recorders and Printers
(1) This system does not have self-diagnosis functions for DVD recorder and printer outputs.
If a DVD recorder or a printer alone has failed, connect it to another device and check its
operating status.
(a) If a DVD recorder has failed:
• Sound or image problems: There may be a problem in the BV board, BP board, or

AUDIO/video cables.
There may be a problem in the PCI-Express cable.
• Control problems: There may be a problem in the ATX-UNIT-ASSY or BV board.
Check the settings in the DVD recorder.
(b) If a printer has failed:
There may be a problem in the ATX-UNIT-ASSY or USB cables.
(2) The DVD recorder and printer connection block diagram is shown below.
NOTE: Although the system can output composite video signals, it does not have composite
video input terminals.
USB
ATX-UNIT-ASSY Board rack

Printer
S-video terminal
input/output
ATX board
BV board
BP board
PCI-express
DVD recorder
AUDIO
RS-232C
DVD recorder and printer connection diagram
Output of the system S-video terminal
Pin number Signal name Meaning

4 3 1 GND Signal ground
2 1 2 GND Signal ground
3 Y Brightness signal
4 C Color signal
Signal names and pin assignment for the system S terminal
44
No. 2D730-538EN*D
4.6 Troubleshooting for Front-End Section Problems
The front-end section is composed of 6 boards: TI, TX0, TX1, RX, CB, and RC. If it is difficult to
identify the faulty components from the Hardware Diagnostics screen in the service menu, refer to
the following procedures.
(1) If part of the 2D-mode echo image is missing
Part of the 2D-mode

echo image is missing.
The problem
is corrected.
Replace the transducer with
The transducer is faulty.
one of the same type.
The problem is
not corrected.
The problem
is corrected.
Connect the transducer
The TI board is faulty.
to another connector.
The problem is
not corrected.
The TX or RX board is faulty.
CAUTION: When the TX board in the front-end section or PSA has been replaced, the
calibration test must be performed according to section 5.5 "Performing
Calibration".
45
No. 2D730-538EN*D
(2) If noise appears for a specific channel
Noise appears for a specific channel.
The problem
is corrected.
Replace the transducer
with one of the same type
The problem is
not corrected.
The problem
is corrected.
Connect the transducer
The TI board is faulty.
to another connector.
The problem is
not corrected.
The problem
is corrected.
Disconnect the CB board. The CB board is faulty.
The problem is
not corrected.
The RX board is faulty.
46
No. 2D730-538EN*D
(3) If the sensitivity is low in 2D mode
Sensitivity is low in 2D mode.
The problem
is corrected.
Replace the transducer
with one of the same type.
The problem is
not corrected.
The brightness
Place the transducer is low. The transmission voltage (VTX)
in the air and check the
is abnormal (low).
brightness of the shallow
The PSA is faulty.
part of the image.
The brightness
is normal.
The voltage
is abnormal.
Check the output
The PSA is faulty.
voltage of the PSA.
The voltage
is normal.
The reception system is abnormal

(the analog gain is low):
The RX board is faulty.
CAUTION: Be sure to check the preset conditions such as the transmission output setting.
47
No. 2D730-538EN*D
(4) If general color noise occurs
General color noise occurs.
The problem
is corrected.
Replace the transducer with
one of the same type.
The problem is
not corrected.
The voltage
is abnormal.
Check the output
The PSA is faulty.
voltage of the PSA.
The voltage
is normal.
The RX board or a component other than

those in the front-end section may be faulty
(PSA, BE, or preset conditions).
48
No. 2D730-538EN*D
(5) If only the color sensitivity is low
Identify the fault using the procedures described in (3) "If the sensitivity is low in 2D mode"
above. (A fault in the front-end system seems unlikely.)
(6) If color images are not displayed (2D images are displayed)
Check the BV board and the preset conditions. (A fault in the front-end system seems
unlikely.)
(7) If PWD images are not displayed (2D images and color images are displayed)
unlikely.)
(8) If only the PWD sensitivity is low
Identify the fault using the procedures described in (3) "If the sensitivity is low in 2D mode"
above. (A fault in the front-end system seems unlikely.)
(9) If CW echo is disabled when a pencil transducer is used
CW echo is disabled when a

pencil transducer is used.
Transducer selection
is not possible. The cable connecting the pencil
transducer connector and the TI
Try to select a transducer.
board is faulty or the pencil
transducer is faulty.
Transducer selection
is possible.
The problem
is corrected.
Replace the pencil transducer. The pencil transducer is faulty.
The problem is
not corrected.
The cable connecting the pencil

transducer connector and the TI
board is faulty.
49
No. 2D730-538EN*D
(10) If only the SCW sensitivity is low
Only the SCW sensitivity is low.
The problem
is corrected.
The calibration results have
Apply the calibration results.
not been applied.
CAUTION: Refer to subsection 5.6 "Applying the Board

The problem is Information and Calibration Results".
not corrected. Application of the calibration results is also
required after calibration is performed.
The problem
is corrected.
Replace the CB board. The CB board is faulty.
The problem is
not corrected.
The problem
is corrected.
Perform "SCW Power Cal" Calibration has not been
calibration again. performed.
The problem is
not corrected.
A fault in the front-end system

seems unlikely.
Check the BV board and PSA.
(11) If the mirror level is high in the PWD
unlikely.)
50
No. 2D730-538EN*D
(12) If the mirror level is high only in the SCW
The mirror level is high only in the SCW.
The problem
is corrected.
The calibration results have
Apply the calibration results.
not been applied.
CAUTION: Refer to subsection 5.6 "Applying the

Board Information and Calibration
The problem is
Results".
not corrected.
Also apply the calibration results after
the CB board is replaced.
The problem
is corrected.
Replace the CB board. The CB board is faulty.
The problem is
not corrected.
A fault in the front-end system

seems unlikely.
Check the BV board and PSA.
51
No. 2D730-538EN*D
4.7 Troubleshooting for the Back-End System
The Back-End consists of the ATX-UNIT-ASSY, BV board, and RP board.
If it is difficult to identify the faulty components from the Hardware Diagnostics screen in the
service menu, refer to the following procedures:
(1) The system does not start up correctly.
* First of all, confirm that the AC outlet and system breaker are ON.
The system does not start up.
Identify the faulty unit

The power unit LED Yes according to the
indicator is blinking. troubleshooting procedure
for the power supply.
No
Does not light Check the main panel,

The power switch on the
cables for the main panel,
main panel does not light.
and ATX-UNIT-ASSY.
Lights
Beep is audible from Audible

inside the system. Check the ATX-UNIT-ASSY.
Not audible
Perform the troubleshooting

procedure for monitor
Nothing is displayed Not displayed problems.
on the monitor. Check the ATX-UNIT-ASSY,
BV board, and the
connecting cables for the
monitor.
Displayed
52
No. 2D730-538EN*D
Startup Check the ATX-UNIT-ASSY,

The system starts up process stops BV board, and the
but stops after displaying the
TOSHIBA logo.
HDD.
Startup process
does not stop No display on the monitor:
Check the monitor,
ATX-UNIT-ASSY, BV board,
Monitor or TCS and the connecting cables
Nothing is displayed displays nothing for the monitor.
on the monitor or the No display on the touch
touch panel screen. panel screen:
Check the main panel,
CPU ASSY, and the
Both display normally TCS.
An error is
The system starts up but displayed Perform faulty unit
an error is displayed and no identification according to
echo image is displayed. the error codes.
53
No. 2D730-538EN*D
(2) Images are not displayed correctly.
* First, identify the faulty unit according to the troubleshooting procedure for the Front-End.
Images are not displayed correctly.
The display of the Entire screen display Check the

entire screen is distorted or is abnormal ATX-UNIT-ASSY,
the color tone is abnormal BV board, and the
over the entire screen. connecting cables for
the monitor.
No abnormality in
entire screen display
Abnormality with echo

images and color images These abnormalities
* Unexpected colors are are observed
shown, or an image is Check the BV board.
displayed only partially.
* Noise or lines appear on
the image.
These abnormalities
are not observed
No video signals
The NTSC/PAL video are output Check the BV board
signals are not output. and video connection
cables.
54
No. 2D730-538EN*D
4.8 Troubleshooting for Network Problems
(1) Troubleshooting for TCP/IP-related general problems with network connections
Network problems are often caused by inappropriate network settings on systems, resulting
in faulty connections with the network. When solving such problems, network commands
such as Ping, which are executed from the command prompt, are useful for verifying
connection with the network. (The command prompt can be entered using Command
Console in the [Utils] tab of the service menu (refer to subsection 3.4). This is also true for
the command prompts referred to the following descriptions.)
* DHCP (Dynamic Host Configuration Protocol) is not supported.
(2) Obtaining the network environment information
To obtain the IP address, subnet mask, and default gateway currently used by the system,
enter "start cmd" in the Command Console screen and press [Execute] to start the command
prompt. Type "IPconfig" at the command prompt and press . The Ethernet
adapter name is displayed together with the IP address, subnet mask, and the IP address of
the default gateway as the IP configuration information for the currently used OS. Note down
these settings.
Windows XX IP Configuration
Ethernet adapter xxxxxxx:
Connection-specific DNS Suffix. . . . . . . . . :
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . : 123.456.789.012
Subnet Mask . . . . . . . . . . . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . . . . . . . . . . : 111.222.333.444.
The figure above shows an example of the screen displayed after "IPconfig" is executed with
a fixed IP. Confirm that the displayed settings are correct.
* IP address : 123.456.789.012
* Subnet mask : 255.255.255.0
* IP address of default gateway : 111.222.333.444
(3) Verification using Ping (system IP address)
Use the "Ping" command to verify that hardware operation is normal. Type "Ping IP address"
(type the system IP address for "IP address") and press .
If Ping is executed successfully, the reply shown below appears on the screen:
Pinging <IP address> with 32 bytes of data:
Reply from <IP address> : bytes=32 time<10 ms TTL=128

55
No. 2D730-538EN*D
If Ping ends in failure, the reply shown below appears on screen:
Pinging <IP address> with 32 bytes of data:
Request timed out.

Request timed out.
Request timed out.
Request timed out.
If Ping results in failure (or Ping fails for all IP addresses), the RM board may be faulty, the
OS may not recognize the network adapter correctly, or the network settings on the system
may be incorrect. Take appropriate actions such as replacing the RM board or verifying the
network settings.
(4) Verification using Ping (default gateway IP address)
After successful execution of Ping with the system IP address, the Ping command must be
executed for the default gateway IP address.
If Ping execution fails, whether or not the IP address of the default gateway is correct must
be verified. If the IP address is correct, the failure is likely to be due to a fault in the network
cable or network hub. Take appropriate actions such as replacing the cables used for
connection to the existing network hub, verifying that the hub lamp lights when the system is
connected to the hub, and checking the network cable by connecting it to other ports of the
hub or to a different hub.
(5) Verifying network routing
If the execution of Ping is successful for the default gateway and the system IP address, but
unsuccessful for other subnet IP addresses, there may be a fault in the router configuration
for network connection.
For tracing a route, type "TRacert IP address" (type the target IP address for route tracing),
and press .
If the network is operating correctly, the reply message shown below appears.
<###.###.###.###> shows the IP address of each router.
Tracing route to address over a maximum of 30 hops:
1 <10 ms <10 ms <10 ms <###.###.###.###>

2 50 ms 50 ms 51 ms <###.###.###.###>
3 250 ms 80 ms 50 ms IP address
Trace complete.
56
No. 2D730-538EN*D
If there is a problem with the router configuration between the system and the target system,
the reply shown below appears.
1 <10 ms <10 ms <10 ms <###.###.###.###>

2 * * * Request timed out.
If the router configuration is incorrect or if a proxy server or firewall exists on the target
system, the reply shown below may appear.
1 <10 ms <10 ms <10 ms <###.###.###.###>

2 50 ms 50 ms 51 ms <###.###.###.###>
3 <###.###.###.###> reports: Destination net unreachable
(6) Verification of name resolution on the network
If connection to the IP address of another system is not possible despite successful Ping
execution, enter "IPconfig/all" to check whether all the displayed servers have replied to the
Pings. If Ping fails for an IP address, confirm the network settings of the system and check
the correct IP addresses of the servers with the network administrator. If Ping is executed
successfully for all the IP addresses, a name resolution problem is likely. Confirm the
network environment settings, including the host name of the system (refer to subsection
3.3.3).
4.9 DVD Drive Troubleshooting
If the DVD drive cannot be accessed from the system software or the DVD drive does not spin up
when the media is inserted, the DVD drive may be defective.
(1) If a DVD cable is not connected properly
• On the DVD drive : Confirm that the connection cable is connected securely.
• On the ATX-UNIT : Confirm that the power cable (J405) is connected securely.
(2) If the DVD drive is defective
Replace the DVD drive.
CAUTION: When the DVD drive cable is disconnected and then reconnected, clamp the cable
correctly.
57
No. 2D730-538EN*D
5. BOARD REPLACEMENT AND RELATED TASKS
When boards are replaced, various tasks must be performed according to the type of board.
Tasks
Board type Applying the board

Updating the firmware Calibration information and
calibration results
TI -  - *1
TX/RX   - *1
BV/CB/MC  - 
PSA -  - *1
ATX-UNIT-ASSY - - -
HDD (SYSTEM DISK) -  - *1
 : Required
- : Not required
*1 : Will be performed in "Performing Calibration".
CAUTION: 1. Replace boards as indicated in subsection 5.3 "Replacing the Boards/PSA".
2. Be sure to perform calibration if it is indicated as required for the board in the table
above. If calibration is not performed, transmission/reception capabilities may be
impaired.
5.1 Procedures Required for Each Board
The procedures required for the different boards are described below.
* When replacing two or more boards, perform tasks in the order of Preparation → Replacing the
PSA → Replacing the boards → Writing the firmware….
(1) TI
• 5.2 Preparation
• 5.3 Replacing the Boards/PSA
• 5.5 Performing Calibration
• 5.7 Starting Up the System Again
(2) TX and RX
• 5.2 Preparation
• 5.4 Writing the Firmware
58
No. 2D730-538EN*D
(3) BV, CB (option), MC (option)
• 5.2 Preparation
• 5.4 Writing the Firmware
• 5.6 Applying the Board Information and Calibration Results
(4) PSA (power supply)
• 5.2 Preparation
(5) ATX-UNIT-ASSY
• 5.2 Preparation
• 5.8 Work After Replacement of the ATX-UNIT-ASSY
59
No. 2D730-538EN*D
5.2 Preparation
(1) Turn ON the power and open the service menu screen (refer to section 3).
(2) Execute StopAplio.
 Expand .
 Select .  Select .
 Select .
 Select .
(3) Wait for the ultrasound software to shut down and for the Windows screen to be displayed.
(4) Close all the open windows.
(5) From the Windows [Start] menu, select [Shut down] to shut down the system.
60
No. 2D730-538EN*D
NOTE: Positions of the [SET] and [NEXT] switches after the system is started up in
Windows mode
The positions of the [SET] switch and [NEXT] switch on the main panel can be
changed using the user function. When the system is started up in Windows
mode, however, the switch on the left of the trackball is the [SET] switch and the
switch on upper left of the trackball is the [NEXT] switch.
5.3 Replacing a Board/PSA
(1) Replace the board/PSA.
(2) Press to reboot the system. The Windows screen is displayed after approximately 5
minutes.
5.4 Writing the Firmware
When the firmware needs to be changed to match the system (at the time of shipment), perform
the procedures described below.
(1) Select [Setup] from the Windows [Start] menu. Select the [Manufacture] tab in the Setup
window and select [Update Firmware] in the [Firmware Replacement] tab.
(2) Various files are copied to the system, and two command prompt windows are displayed. If
one window is hidden behind the other window, move one of them.
61
No. 2D730-538EN*D
(3) Wait approximately 2 minutes and confirm that the message "Finished System
Initialization…" is displayed in the "udt" window.
(4) Select the other window. When "Press any key to Continue…" is displayed, press .
Updating of the firmware starts.
(5) The firmware version is checked. The firmware items that are not the latest version are listed
on the screen and overwriting is started. (This process takes approximately 3 to 20 minutes.)
(6) When "All firmware loading successful." is displayed, press .
(7) If the screen shown below is displayed, press and repeat the procedures starting
from step (1).
CAUTION: Do not restart the system yet. If the system is restarted, errors may occur during
system startup or the system may not boot.
(8) Confirm that the firmware version has been updated.
(9) Confirm that the Next Boot setting is Windows.
(10) Close all open windows.
(11) Shut down the system by selecting [Shut down] from the Windows [Start] menu.
(12) Restart the system by pressing . In approximately 3 minutes, the Windows screen is
displayed.
62
No. 2D730-538EN*D
5.5 Performing Calibration
(1) First, disconnect all the transducers.
(2) Then, select [Setup] from the Windows [Start] menu. Select the [Manufacture] tab and then
select [FE Board Calib] in the [Firmware Replacement] tab.
(3) Two command prompt windows are displayed. If one window is hidden behind the other
window, move one of them.
(4) Wait approximately 2 minutes and confirm that the message "Finished System
Initialization…" is displayed in the "udt" window.
(5) Select the other window. When "Press any key to Continue…" is displayed, press
. Calibration starts. (Calibration takes approximately 15 minutes.)
(6) SCW transmission compensation calibration and AD offset calibration are performed
sequentially. When "Press any key to Continue…" is displayed, press .
63
No. 2D730-538EN*D
CAUTION: While calibration is being performed, the following screen may be displayed. Do not
close this screen. If it is closed, calibration is not performed normally.
(7) If calibration is not completed normally, refer to the applicable item below.
(a) If all the transducers have not been disconnected
If calibration is performed with transducers connected, the following message indicating

that all transducers must be disconnected is displayed in step (5). After disconnecting all
the transducers, press to resume the calibration process.
64
No. 2D730-538EN*D
(b) If the calibration results are abnormal, "FAIL !!" is displayed as shown in the figure below.
Read the message and press . When "Press any key to Continue…" is
displayed, press to end the session. Then close all the open windows and
execute [Shut down]. Restart the system and repeat the procedures starting from step
(1).
* If "FAIL !!" is displayed again, the board may have failed. Replace the board and
repeat the procedures starting from subsection 5.4.
<<Likely causes for board replacement>>
• Failure in SCW PowerCal: TI, TX, RX, PSA
• Failure in ADC Cal: RX
65
No. 2D730-538EN*D
5.6 Applying the Board Information and Calibration Results
Perform the steps below to apply the new board information and the calibration results correctly to
the software.
(1) Select [Setup] from the Windows [Start] menu.
(2) Select [Tools] in the Setup window and select [Update Aplio] in the [Common] tab. A DOS
window opens and closes automatically (this step takes approx. 2 minutes).
(3) If the DOS window does not close even after 10 minutes or there is another problem, perform
the following steps.
(a) Close all the open windows and select [Shut down] from the Windows [Start] menu to
shut down the system.
(b) Restart the system by pressing . In approximately 3 minutes, the Windows screen
is displayed.
(c) Repeat the procedures starting from step (1).
66
No. 2D730-538EN*D
5.7 Starting Up the System Again
(1) Select [Setup] from the Windows [Start] menu. Select the [Tools] tab in the Setup window,
and then select [Next Boot] in the [Common] tab. Confirm that approximately 3 minutes later,
"System" is displayed next to [Next Boot].
(3) Select [Shut down] from the Windows [Start] menu to shut down the system.
(4) Turn ON the power of the video and printer.
(5) Connect the transducers and then press to restart the system.
(6) The patient registration window is displayed after approximately 3 minutes.

67
No. 2D730-538EN*D
5.8 Work After Replacement of the ATX-UNIT-ASSY
Perform the steps below after the ATX-UNIT-ASSY is replaced.
CAUTION: If the ATX-UNIT-ASSY is replaced together with the Data HDD, replace the Data
HDD after completing the process that is performed following replacement of the
ATX-UNIT-ASSY.
If the Data HDD is replaced without performing this process, the license code for the
software option needs to be acquired again.
5.8.1 Checking the BIOS settings
(1) Turn OFF the power of the video and printer.
(2) Remove the HDD unit.
CAUTION: Set the date and time on the BIOS setting screen before reinstalling the HDD
unit.
If the system is started without setting the date and time on the BIOS setting
screen, the initial setting time on the CPU board is set as the system time.
(3) Setting the BIOS
Check the following settings after the ATX-UNIT-ASSY has been replaced.
If the settings are not correct, a blue screen may sometimes be displayed or unexpected
shutdown may sometimes occur.
(a) Displaying the BIOS setting screen
Start the system and then press while the Toshiba logo is displayed on the
screen to display the BIOS setting screen. If the BIOS setting screen is not displayed,
shut down the system. Then restart the system and attempt to display the BIOS
setting screen again.
(b) Confirming the BIOS settings
The manufacturer's initial settings do not need to be changed.
<<Operations on the BIOS screen>>
• To move the highlight : , , ,
• To select an item :
• To return to the previous menu :
68
No. 2D730-538EN*D
(c) Check the time and date.
Check the values in the "Date (mm:dd:yy)" and "Time (hh:mm:ss)" fields. Change
them if necessary.
• Date (mm:dd:yy) : Enter the date in the order month, day, year.
• Time (hh:mm:ss) : Enter the time in the order hours, minutes, seconds (24-hour
format).
<<Moving between items and changing settings of items>>
• Month → Day → Year, Hour → Minute → Second :
• "Date (mm:dd:yy)" → "Time (hh:mm:ss)" : Use the cursor key.
• Changing the setting of an item : ,
(d) Saving the BIOS settings and closing the BIOS setup screen
Press to save the settings.
In the confirmation message, select [Yes] and press .
After the settings have been saved, the system restarts.
After the following message is displayed, turn the power OFF (press ).
Boot From AHCI CD-ROM :

Operating System not found
CAUTION: Be sure to set the date and time on the BIOS setting screen before
connecting the cables to the HDD.
If the system is started without setting the date and time on the BIOS setting
screen, the initial setting time on the CPU board is set as the system time.
(4) Reinstall the HDD unit.
(5) Turn ON the power of the video and printer.
(6) Start the system again. Confirm that the system starts normally.
69
No. 2D730-538EN*D
5.8.2 Checking the drive letters
(1) From the Windows [Start] menu, select [My Computer] → [Explorer].
(2) Confirm that the drive letters are as follows: d_drive (D:), e_drive (E:),
DVD-RAM Drive (G:), s_drive (S:), t_drive (T:), u_drive (U:) and z_drive (Z:). If any of
these drive letters is incorrect, correct it.
70
No. 2D730-538EN*D
5.8.3 Starting up the system again
(1) Select [Setup] from the Windows [Start] menu.
The Setup menu is displayed.
Confirm that after approximately 3 minutes the setting for [Next Boot] is changed from
"Windows" to "System".
71
No. 2D730-538EN*D
(2) Close all windows.
(3) From the Windows [Start] menu, select [Shut down] to shut down the system.
(4) Start up the system again. After approximately 3 minutes, the patient registration window
is displayed. Confirm that the system is started up normally and ultrasound image is
displayed correctly.
5.8.4 Updating the optional licenses
(1) Open the service menu (refer to section 3).
 Select .
 Expand .
 Select .
(2) Select all the licenses in the License Code rows.
* Press [Select All] to select all the options.
(3) Press [Edit]. The confirmation dialog is displayed. Select [Yes].
(4) The message "All licenses updated successfully." is displayed in the dialog box. Press
[OK].
72
No. 2D730-538EN*D
5.8.5 Backing up the preset data
NOTE: The preset data backed up using the procedure described below can be used for
restoration if the system does not start up or other problems occur.
(1) Open the service menu (refer to section 3).
 Select .
 Select .
(2) Select Backup from the pull-down menu in the Backup/Restore field.
(3) Press [···] in the same row as Drive and Dir to select the media drive and the folder where
the data is to be saved. If a new folder is to be added to the path, enter the folder name in
the edit box next to [···] and press [New Folder].
73
No. 2D730-538EN*D
(4) Press [Go] to back up all the specified files and folders to the selected drive.
* When "Progress Status" is displayed as shown below, data writing to DVD or CD starts.
While data is being written to the DVD or CD, "Writing…" is displayed on the lower right of
the screen.
When data writing is complete, the DVD or CD is ejected from the drive automatically.
CAUTION: The preset data backed up using the above procedure should be restored directly
after the system software has been installed. If the backed up data is restored
after the setting has been changed, software malfunction will result and
replacement of the HDD may be required.
74
No. 2D730-538EN*D
6. STARTING THE BOARD TEST
If it is suspected that there is a malfunction in the boards, perform this test for each of the boards.
The test is applicable to the front-end boards (TI, TX, RX, CB, and MC) and the back-end board (BV
and VP *1).
*1: Circuit mounted on the BV board
(1) Perform the test for each of the boards as described in subsection 3.5.2 "Hardware
diagnostics" of this document.
(2) If "Fail" is displayed after the test has been performed, the board may be defective. Replace
the board after completing the test.
* Refer to section 5 for the replacement procedures for the boards.
After replacing the board, perform the test again. Confirm that "Pass" is displayed.
The time required for testing each board is as follows.
TX : Approx. 17 minutes
RX : Approx. 4 minutes
TI : Approx. 4 minutes
CB : Approx. 9 minutes
BV : Approx. 20 minutes
MC : Approx. 4 minutes
VP : Approx. 3 minutes
75
No. 2D730-538EN*D
7. RESETTING THE PRINTERS
7.1 Resetting the Printer Settings to the Factory Defaults
Perform the procedure described in subsection 5.2 beforehand to prevent the system software
from starting up.
(1) Turn OFF the power of the target printer.
(2) From the Windows [Start] menu, select [Settings] → [Printers and Faxes] to display the
Printers and Faxes window.
(3) Delete the icon of the target printer in the Printers and Faxes window.
(4) Turn OFF the power of the system.
(5) Press to restart the system. Wait until the Windows screen is displayed.
76
No. 2D730-538EN*D
(6) Open the Printers window and turn ON the power of the target printer. Confirm that the
printer icon is created.
* If the printer icon is not created, check the USB cable.
(7) Place the cursor on the Windows [Start] button and press . Select Explorer from the
displayed menu.
(8) Open the "C:\PRINTER_driver\Tools\SETTING" folder.
(9) Running the batch file corresponding to the target printer (indicated in the table below) to set
the factory defaults for the printer.
Printer Batch file

Mitsubishi CP30DW MI30D.bat
P95DW MI95D.bat
Sony UP-D897 SO897.bat
UP-D25MD SO25MD.bat
7.2 Settings Other Than Factory Defaults
After setting the factory defaults, change the settings as required from the printer Properties dialog.
77
No. 2D730-538EN*D
7.3 Factory Defaults (UP-D897, P95DW, UP-D25MD, CP30DW)
(1) UP-D897 (SONY: Digital monochrome printer)

(a) [General] screen
78
No. 2D730-538EN*D
(b) [Advanced] screen
79
No. 2D730-538EN*D
(2) P95DW (MITSUBISHI: Digital monochrome printer)
NOTE: Set Paper Type in the [Standard] tab according to the paper type that is used.
Paper type Paper type

S500 (K91HG-CE) High glossy paper
K95HG High glossy paper II (K95HG)
If the correct paper type is not set, the images may be too dark.
80
No. 2D730-538EN*D
81
No. 2D730-538EN*D
(3) UP-D25MD (SONY: Digital color printer)
82
No. 2D730-538EN*D
(b) [Sharing] screen
(c) [Ports] screen
83
No. 2D730-538EN*D
(d) [Advanced] screen
(e) [Color Management] screen
84
No. 2D730-538EN*D
(f) [Paper] screen
(g) [Layout] screen
85
No. 2D730-538EN*D
(h) [Graphics] screen (Color Balance)
(i) [Graphics] screen (Lightness)
86
No. 2D730-538EN*D
(j) [Message] screen
87
No. 2D730-538EN*D
(4) CP30DW (MITSUBISHI: Digital color printer)
88
No. 2D730-538EN*D
7.4 Backup and Restore
(1) Backing up the current printer settings in the system
Run "C:\PRINTER_driver\Tools\download-printer_Backup.bat". The backup is created on the

HDD.
(2) Restoring the backed up data
Run "C:\PRINTER_driver\Tools\setup-printer_Backuped.bat". The backed up settings are

restored for printers for which backup data exists, while the factory defaults are restored for
printers without backup data.
89
No. 2D730-538EN*D
7.5 Starting Up the System Again
(1) Select [Setup] from the Windows [Start] menu. Select the [Tools] tab in the Setup window,
and then select [Next Boot] in the [Common] tab. Confirm that approximately 3 minutes later,
"System" is displayed next to [Next Boot].
(3) Select [Shut down] from the Windows [Start] menu to shut down the system.
(4) Press to restart the system.
(5) The patient registration window is displayed after approximately 3 minutes.

90
No. 2D730-538EN*D
8. OPERATING PROCEDURES FOR THE INFORMATION COLLECTION TOOL
If any problem occurs in the system, collect the related information by performing the procedures
below in order to promptly identify the cause and correct the problem.
<Materials to be prepared>
 Blank CD-R disk (recommended) or USB flash drive
CAUTION: When a USB flash drive is used to collect the information, a longer time may be
required depending on the performance characteristics of the USB flash drive.
(1) Acquiring the IQ Report
(a) If a problem occurs, immediately press [IQ Report].
NOTE: The IQ Report function can be assigned to a user function switch on the main panel.
(b) If it cannot be pressed, record the error occurrence time exactly. After [IQ Report] can be
pressed, press it and then report the error occurrence time.
(c) When information collection is performed on another day, press [IQ Report] to start
information collection.
(2) Opening the Password entry window
Press + + (any time except when the service menu is displayed).
91
No. 2D730-538EN*D
(3) Entering the password
Enter "tsborca" in lowercase and press .
* Note that is set to ON (character entry is set to uppercase) by default.
Enter the password while holding down , or press to set it to OFF.
* If the password is incorrect, an error message and the Password dialog for retyping the
password are displayed.
Press (space bar) and enter the password again. To close the dialog, press
to select [Cancel] and then press .
92
No. 2D730-538EN*D
(4) Starting up the information collection tool
When the correct password is entered, the information collection tool starts up.
(5) Writing collected information
(a) To write the collected information on a USB flash drive
<1> Insert the USB flash drive and wait until it is recognized by the system.
<2> Click [browse] and select USB flash drive (drive H).
* Operate the cursor to select the [browse] button. If the cursor is not displayed on
the screen, press .
<3> Press [Collect Start].
(b) To write the collected information on a CD-R
<1> Insert a blank CD-R in the DVD drive and wait until it is recognized by the system.
<2> Select the checkbox for "Write to CD".
* Operate the cursor to select the checkbox for "Write to CD". If the cursor is not
displayed on the screen, press .
<3> Press [Collect Start].
93
No. 2D730-538EN*D
(6) Collect complete message
When the collection is completed, the following message is displayed. Press [OK].
94
APPENDIX A. ERROR MESSAGES
A.1 Service Errors
NOTE: Use the error codes rather than the error messages displayed along with the error codes to identify the corrective actions. The meaning of a
particular message may vary according to the context in which it appears. Therefore, be sure to use the error codes and not the error messages
to identify the appropriate corrective actions.
* The parts to be replaced are shown in order of priority in the parentheses in each message.
<<Hardware/software error codes for imaging processes>>
Error code
Error code Type Message Corrective action
number
TUS_IMG_ 0 Acquisition System Error BF SW error (TI, TR, RC) The TX, RX, or TI board may be defective.
Replace the board.
1 DR SW error (CPU, HDD, Cable) The hardware control software has detected an
error during processing related to the BV board.
2 EP SW error (CPU, HDD, Cable) The CPU, HDD, or HDD cable may be defective.
3 FP SW error (CPU, HDD, Cable) Try rebooting system. If the error recurs, replace
95
the defective item.

4 HSC SW error (CPU, HDD, Cable)
5 SIP SW error (CPU, HDD, Cable)
6 VI SW error (CPU, HDD, Cable)
7 RTC SW error (CPU, HDD, Cable)
8 CINE SW error (CPU, HDD, Cable)
9 2D CINE SW error (CPU, HDD, Cable)
10 2D CINE SW nonfatal error (CPU, HDD, Cable)
11 Trace CINE error. (CPU, HDD, Cable)
No. 2D730-538EN*D
12 Trace CINE nonfatal error. (CPU, HDD, Cable)
Error code
number
TUS_IMG_ 13 Acquisition System Error PanoramicView SW error. (CPU, HDD, Cable) An internal error in the Panoramic View control
software was detected during processing.
The CPU, HDD, or HDD cable may be defective.
Try rebooting system. If the error recurs, replace
the defective item.
14 Scw Tx calibration error. (TR, RC) The TX board or TI board may be defective.
Replace the defective board.
15 Power supply overcurrent. (TI) The TI board or power supply unit may be
defective. Replace the defective item.
16 High voltage fault. (TI) The TX board, TI board, or power supply unit
may be defective. Replace the defective item.
17 High voltage sense fault. (TI)
18 High voltage diode fault. (TI)
19 Relay fault error. (TI) The TI board may be defective. Replace the TI
board.
96
20 TR clock error detect interrupt. (RC, TR) The TX board, RX board, or BV board may be
defective. Replace the defective board.
21 TR transmit disable. (TR) The TX board or TI board may be defective.
22 RTC watchdog timeout. (RC, BV) The RX board or BV board may be defective.
23 FE Bus timeout. (RC, BV)
24 TX voltage monitor error. (TR, RC) The TX board, RX board, BV board, or power
supply unit may be defective. Replace the
defective item.
25 Recoverable TX voltage monitor error. The TX board, BV board, or power supply unit
No. 2D730-538EN*D
may be defective. Replace the defective item.
26 TX delay verification error. (RC, BV, PCIcable) The TX board or BV board may be defective.
27 Hout/Lout verification error. (RC, BV, PCIcable)
Error code
number
TUS_IMG_ 28 Acquisition System Error Fp lockup detected. (Please Change ROI size) The BV board may be defective. Replace the BV
board.
Or, increase the width of the color ROI.
29 Imaging software status item error (CPU, HDD, The hardware control software has detected an
Cable) error.
30 Imaging software error (CPU, HDD, Cable) Try rebooting system. If the error recurs, replace
31 Error while handling error. (CPU, HDD) the defective item.
32 One or more cooling fans may not be operating The hardware control software has detected an
correctly. (CPU) error.
The CPU or cooling fan may be defective.
33 Imaging initialization error. (CPU, HDD, Cable) The hardware control software has detected an
error.
34 A system error occurred. Imaging has been The CPU, HDD, or HDD cable may be defective.
disabled. (CPU, HDD, Cable) Try rebooting system. If the error recurs, replace
35 This is a Dummy Mesg, until the real ones are the defective item.
97
created for all the Handlers.

36 Trace Statistics Error (CPU, BV) The hardware control software has detected an
error.
41 BM HW Error (CPU, HDD, Cable) The BV board, CPU, HDD, or HDD cable may be
defective.
the defective item.
43 High voltage control fault. (TI) The TX board, TI board, or BV board may be
56 Mechanical Transducer Error. Please reboot Incorrect operation of the MD board or
the system. mechanical transducer is suspected. Reboot the
No. 2D730-538EN*D
system.
Error code
number
TUS_IMG_ 57 Acquisition System Error Mechanical Transducer Connection failed. Poor connection of the MD board or mechanical
Please select another transducer and then re- transducer is suspected. It is recommended that
select the Mechanical transducer. the transducer be disconnected and reconnected,
and then selected again.
58 Mechanical Transducer Error. Please reboot the Incorrect operation of the MD board or
system. mechanical transducer is suspected. Reboot the
system.
59 Mechanical Transducer Connection failed. Poor connection of the MD board or mechanical
Please select another transducer and then re- transducer is suspected. It is recommended that
select the Mechanical transducer. the transducer be disconnected and reconnected,
and then selected again.
60 Imaging Preset Conversion failed. System Use Version conversion of the preset data failed. It is
Factory Setting. recommended that the user data be deleted and
the system be rebooted. Provide the user data to
the Service Headquarters in order to determine
whether it is damaged.
98
70 Warning Refresh HeartRate Error. The hardware control software has detected an
error.
The BV board, CPU, HDD, or HDD cable may be
defective.
the defective item.
77 Software Error Unknown exception caught. (HDD) The hardware control software has detected an
error.
the defective item.
No. 2D730-538EN*D
78 Invalid Probe port ID. (Probe, TI) The TI board, RX board, or BV board may be
Or, check the transducer connector for poor
connection or bent pins.
Error code
number
TUS_IMG_ 79 Software Error Index out of range. (HDD) The hardware control software has detected an
error.
80 Null event encountered. (HDD) The CPU, HDD, or HDD cable may be defective.
81 Unable to find event: (HDD) Try rebooting system. If the error recurs, replace
the defective item.
82 No event set. (HDD)
83 SW error Parameter: (HDD) not found for event:
84 Event Q locked. (HDD)
85 Null memento (HDD)
86 Null StateOriginator. (HDD)
87 Event size mismatch. (HDD)
88 CachedPc mismatch. (HDD) %3
89 Unsupported Function. (HDD)
99
90 ForceExceptionEvent (HDD)
91 Imaging Preset Error. (HDD, UserPresetData)
92 Bad image window pointer (HDD)
93 Illegal window focus value (HDD)
94 Null pointer (HDD)
95 Unknown parameter (HDD)
96 Design Error. (HDD)
97 ImageFilter Error. (HDD, GPU)
98 Scw Tx Frequency index not found. (HDD)
No. 2D730-538EN*D
99 NumChannels < ProbeNumElem, Rx Mux
Select Lut Alg is NG. (HDD)
Error code
number
TUS_IMG_ 100 Software Error Invalid ProbeNumElements (HDD) The hardware control software has detected an
error.
101 Wrong Probe Data (HDD) The CPU, HDD, or HDD cable may be defective.
102 maxNumPulseWords is out of range. (HDD) Try rebooting system. If the error recurs, replace
the defective item.
103 Failsafe Error. (HDD)
104 File Error. (HDD)
105 Invalid Cine Loop Number. (HDD)
110 Calculation error. (HDD)
111 Test Exception. (HDD)
112 Reset the interrupt skip count. (HDD)
113 ImageProc init Error. (HDD)
114 Information Biopsy offset adjust function is not supported Biopsy is not supported in the current mode.
(ParaFOV and 2D SPEED)
100
115 Acquisition System Error Rendering cannot be performed correctly. Display of the color volume image has failed.
Please change the ROI size and try again. Increase the width of the color ROI.
116 Tx Voltage Control Error (CPU, HDD) The control software that performs hardware
setting of the transmission voltage has detected
an error.
Check the connection between the BV hardware
and the CPU cable (PCI).
117 Software Error Rendering cannot be performed correctly. The control software that performs hardware
Please change the ROI size and try again. setting of the data has detected an error.
Check the connection between the BV hardware
and the CPU cable (PCI).
No. 2D730-538EN*D
118 Preset/Probe update and initialize sequence is The preset data file is corrupted or the transducer
illegal. setting data is corrupted.
Send the user data to Service Headquarters.
<<Software error codes related to PIMS>>
Error code
number
TUS_PIMS_ 1 Software Error Database operation failed. Try rebooting the system.
2 Database lock failed.
3 System Communication failed.
4 Timeout occurred in communication.
5 Memory allocation failure.
6 Memory operation failure.
7 Some of the components are not responding.
8 Unknown error occurred.
9 Unhandled exception occurred.
- - Information There is no enough space in Database. Delete unnecessary patient data from the Patient
Browser screen.
101
No. 2D730-538EN*D
E
LEGAL MANUFACTURER
1385, SHIMOISHIGAMI, OTAWARA-SHI, TOCHIGI-KEN 324-8550, JAPAN

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Toshiba Aplio 300 Service Manual - Maintenance Volume

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 TOSHIBA MEDICAL SYSTEMS CORPORATION 2011-2012

1. No part of this manual may be copied or reprinted, in whole or in part,

REV. DATE REASON PAGE SER. DOC.

INI. 2010-12 Mr. Sakaguchi ------- TM-WP2

*A 2011-05 Addition of TUS-A400 and TUS-A300 All pages

*B 2012-02 Support of V2.1 Mr. Nakazawa P. 90, 100

*C 2012-08 Change of power supply unit Mr. Fujiwara P. 35 to 38

*D 2012-11 Support of V3.0 P. 10, 11, 17, TM-WP2G

1.1 Maintenance Function Released to the User -------------------------------------------------------------- 7

1.2 Service Menu Configuration (For Service Engineers) --------------------------------------------------- 8

2. OUTLINE OF MENU ------------------------------------------------------------------------------------------------------ 9

2.1 Outline of the Service Menu ------------------------------------------------------------------------------------ 9

2.2 Outline of the Maintenance Functions Released to the User ------------------------------------------ 9

2.3 Service Menu Screen ------------------------------------------------------------------------------------------- 10

3. SERVICE MENU FUNCTIONS --------------------------------------------------------------------------------------- 11

3.1 Activation ---------------------------------------------------------------------------------------------------------- 11

3.2 Termination -------------------------------------------------------------------------------------------------------- 11

3.3 Conf. Tab ---------------------------------------------------------------------------------------------------------- 11

3.3.1 Site description -------------------------------------------------------------------------------------- 11

3.3.2 System management ------------------------------------------------------------------------------- 12

3.3.3 Network settings ------------------------------------------------------------------------------------- 12

3.3.4 DICOM management ------------------------------------------------------------------------------- 12

3.3.5 Security management ------------------------------------------------------------------------------ 12

3.3.6 Option management -------------------------------------------------------------------------------- 12

3.3.7 Backup, backup restore---------------------------------------------------------------------------- 12

3.3.8 Preset link --------------------------------------------------------------------------------------------- 12

3.4 Utils Tab ------------------------------------------------------------------------------------------------------------ 12

3.4.1 System Tools ----------------------------------------------------------------------------------------- 12

3.4.2 Backup Tools ----------------------------------------------------------------------------------------- 12

3.4.3 Restore Conf ----------------------------------------------------------------------------------------- 12

3.5 Diag. Tab ---------------------------------------------------------------------------------------------------------- 13

3.5.1 TCS control panel test ----------------------------------------------------------------------------- 13

3.5.2 Hardware diagnostics ------------------------------------------------------------------------------ 20

3.5.3 DICOM Network Analyzer ------------------------------------------------------------------------- 25

3.6 Logs Tab ----------------------------------------------------------------------------------------------------------- 26

3.6.1 Inspection schedule -------------------------------------------------------------------------------- 26

3.6.2 Probe operating time ------------------------------------------------------------------------------- 27

3.6.3 Log Viewer -------------------------------------------------------------------------------------------- 29

3.7 Other Functions -------------------------------------------------------------------------------------------------- 32

3.7.1 TCS hardcopy ---------------------------------------------------------------------------------------- 32

4.1 HDD Troubleshooting ------------------------------------------------------------------------------------------- 33

4.2 Troubleshooting for Power Supply Problems ------------------------------------------------------------- 34

4.2.1 Power supply problems ---------------------------------------------------------------------------- 34

4.2.2 Main breaker, protector, and voltage selection switch ------------------------------------- 35

4.2.3 LED indicators --------------------------------------------------------------------------------------- 37

4.3 Troubleshooting for Monitor Problems---------------------------------------------------------------------- 40

4.3.1 Self Test switch -------------------------------------------------------------------------------------- 40

4.3.2 Checking the monitor operation using a PC -------------------------------------------------- 41

4.4 Troubleshooting for the Main Panel ------------------------------------------------------------------------- 42

4.5 Troubleshooting for DVD Recorders and Printers ------------------------------------------------------- 44

4.6 Troubleshooting for Front-End Section Problems-------------------------------------------------------- 45

4.7 Troubleshooting for the Back-End System ---------------------------------------------------------------- 52

4.8 Troubleshooting for Network Problems--------------------------------------------------------------------- 55

4.9 DVD Drive Troubleshooting ----------------------------------------------------------------------------------- 57

5. BOARD REPLACEMENT AND RELATED TASKS -------------------------------------------------------------- 58

5.1 Procedures Required for Each Board----------------------------------------------------------------------- 58

5.2 Preparation -------------------------------------------------------------------------------------------------------- 60

5.3 Replacing a Board/PSA ---------------------------------------------------------------------------------------- 61

5.4 Writing the Firmware -------------------------------------------------------------------------------------------- 61

5.5 Performing Calibration ------------------------------------------------------------------------------------------ 63

5.6 Applying the Board Information and Calibration Results ----------------------------------------------- 66

5.7 Starting Up the System Again -------------------------------------------------------------------------------- 67

5.8 Work After Replacement of the ATX-UNIT-ASSY ------------------------------------------------------- 68