Aspects of impression management:

Etiquette
Manners

your
Clothing &
Hygiene outer Apperance
self

Body
Language

Appropriate Clothing – Clothing appropriate to situation and culture of a place makes a positive
impression.

Behavior – Teamwork, completing assignment on time, courtesy, arriving on time, keeping

commitment etc. create good impression.

Avoiding gossips & Negative talk – Talking negatively about coworker organization you work/study
in, gossiping leaves negative impression.

Social protocols – spitting, burping, chewing gum during conversations, playing loud music, and
other behavior that is inconsiderate of others lead to negative impression.
 Positive
Thinking

Atitude Self-Concept

Your
Inner-
Values & self
Self- Esteem
Beliefs

Self-
Assertiveness
confidence

What is your professional image?

Professional image is different from personal image.

Managing your online impressions.

Self-concept:

An individual’s understanding of themselves.

An accumulation of knowledge about the self-collected over time.

Perception of self in relation to many dimensions including (but not limited to):
 Psychological

Physical Abilities

Perception

Social Gender

Values

An internal model that is constructed based on multiple self-assessment over time.

It can change over time based on re-assessment of yourself.

It can be changed by adjusting your attitudes, thinking, values or beliefs.

Self-concept is one of factor that affects your self-esteem and self-confidence.

Self-esteem refers to the evaluative dimensions of self-concept i.e., how good or bad you think you
are.

Self-esteem must result from:

Personal integrity

Self-presentation

Self-reflection

Self-acceptance

Self-assertiveness

Self-esteem can be improved by working to acquire the skills needed to confront life’s challenges.

What happens when self-esteem is low?

Lack of confidence

Depression

Anxiety

What happens when self-esteem is high?

Over-confidence

The barriers to saying “NO”.

Handling unreasonable requests.

Being forced to act against your true self.

Handling criticisms.

Giving positive feedback.

Assertiveness is a style of communication where you can be able to express yourself with self-
confidence without having to show aggressive or passive behavior.

Assertiveness requires greater self-awareness; it requires you to.

Know like and be charge of the real you.

Listen and respond to other’s without neglecting or compromising your own values or interests.

Give constructive feedback without criticizing or being disrespectful.

Pay attention to tone, intonation, body language, gesture, expression, choice of words when being
assertive.

Assertive skills can be learnt and practiced.

Advantages of being assertive:

Better inter-personal skills.

More effective communication.

Better able to handle stress, difficult situation or people.

Feeling more self-confident.

Not dominated.

Key Takeaways:

Ways to boots your self-esteem, self-confidence & manage impression.

Do what you love- spreading more some time daily doing what you like to do will improve the way
you feel yourself and provides positive reinforcement on your strength.

Help-others: doing good deeds makes you feel happy with yourself.

Don’t tolerate disrespect. Stand up for yourself and your beliefs.

Avoid being around negative people.

Learn to accept compliments; don’t dismiss them.

Acknowledge your strength – everyone is good at something. Give yourself a pat in the back when
you do something good. Do things that brings out your strengths.
Think positively-look at the positive side of things automatically.

Don’t put yourself down.