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New tourism projects in Sharjah................ 03 Roadshow targets tourism market .............. 14
Focus on Middle East.............................. 04 Spain eyes KSA as potential market........... 15
Flash Horizon’s diversified growth plan........ 10 ‘No destination stands alone’ ..................... 19
Media
Partner
T awards were
extremely
special as it was a
salutation and for all
those overcoming the
unprecedented chal-
lenges during the pan-
demic. His Excellency.
Mohammad Tarid bin (L-R): Sumeera Bahl, Director, DDP Group; Jamal Abdulnazar, Winner Gallery of Legends 2018, HE; Dr. Aman Puri, Consulate General of India in UAE;
Sufian, Ambassador H.E. Hjayceelyn M. Quintana, Ambassador, The Republic of the Philippines, UAE; H.E. Mohammad Tarid bin Sufian, Ambassador of Malaysia; Saskia Evraert, Complex Director,
Le Meridien Hotel & Conference Centre; and SanJeet, Director, DDP Group
of Malaysia to the
UAE, Her Excellency Dr. Aman Puri, Con- shared a few words sia to the UAE, says in It is indeed an incred- here for this awards cer-
Hjayceelyn M. Quin- sul General of India in about the industry. His his address, “It was in- ible honour to be with emony. Congratulations
tana, Ambassador, Dubai graced the oc- Excellency, Moham- deed an energetic and all of you this evening. as this event serve as
The Republic of the casion with their pres- mad Tarid bin Sufian, lively opening of the After a short break due a recognition honour-
Philippines, UAE and ence. The chief guests Ambassador of Malay- Arabian Travel Awards. to the pandemic, we are Contd. on page 11
T nounced that a
memorandum
of understanding (MoU)
to develop the emirate’s
beaches, including Al
Heerah and Al Luluyah.
WTM is an opportunity for
us to highlight the great
potential tourism sector
sector and continue to
promote our attractions,
and diverse terrains that
portunity to communi-
cate with experts and
decision makers in the
includes the manage- of Sharjah has, showcas- characterise the Emirate European and global
ment of two new tourist Tourism is a key pillar of ing the emirate’s various of Sharjah.” tourism markets.
resorts in Al Dhaid and Sharjah’s economy and tourist attractions, which
are, once again, drawing “Our participation in “We have a chance to
tourists from around the this year’s edition of the restore confidence in the
WTM provided Sharjah the H.E. Khalid Jassim Al Midfa
Chairman
Sharjah Commerce and Tourism
world as travel restric- WTM exhibition offers sector by highlighting
opportunity to connect to Development Authority tions are gradually rolled an ideal platform for us the preventive steps and
back and air traffic re- and our partners from norms put in place to en-
experts and decision-makers in the every level. As the global bounds,” he adds. the government and sure visitors’ health and
European and global tourism markets impact of the COVID-19 private sectors to show- safety, “We are optimistic
pandemic recedes, “We are committed to case the progress they about the period ahead
Khorfakkan cities in Shar- the national economy Sharjah Commerce the vision of our wise have made in hospitality, as we witness the cultural
jah. Additional new and in general,” says H.E. and Tourism Develop- leadership, which calls tourism, and infrastruc- and developmental ad-
notable tourism projects Khalid Jasim Al Midfa, ment Authority (SCTDA) for working towards ad- ture projects, among vancements the emirate
were also highlighted, Chairman, SCTDA. “It sought to strengthen its vancing the emirate’s other developments has made under the lead-
such as Sharjah Safari in is a necessary require- relations with the Eu- standing on the world currently underway in ership of His Highness the
Al Dhaid, the Moon Re- ment to drive sustain- ropean market by ac- tourism map,” H.E. Al the emirate,” H.E. Al Ruler of Sharjah,” H.E. Al
treat in Mleiha, Al Suhub able development at tively taking part in the Midfa added. “To that Midfa continued. Midfa concluded.
4 TravTalk DECEMBER 2021 NTO
Shehara Rizly How do you plan to work Which areas are more
with agents, especially popular amongst GCC
lease explain given their key role in travellers?
P
marketing.
your partner-
ship with Buzz
this market?
I believe we can work
in two ways. One is to
We measured the impact of
the Middle Eastern market
and identified five centres
The partnership with Buzz raise agents’ aware- that are particularly interest-
Travel Marketing is helping ness of what we have ing for our international and
us in establishing relation- to offer, allowing them ME markets, which are the
ships with the best tour to present our unique three Italian centres of Ser-
operators and travel agent service proposition and ravalle near Milan, Noventa
networks in the Middle understand how our di Piave near Venice, Castel
Eastern markets, and we shopping centres can Romano near Rome, Parn-
are confident that we will
be able to grow this net-
work as well as our ability We welcomed 90 million visitors in
to follow up with them and 2019, generating over € 5 billion
create tailored packages
for them. We are optimistic
turnover, making 2019 our record year owing oriented shoppers; peo-
ple want to come shop-
return to 2019 levels,
possibly in 2022 or
of retail space, generat-
ing total portfolio reve-
that Buzz Travel Market- to strong tourist growth ping, they spend more 2023, as all markets nues of over € 4.5 billion
ing’s local presence will time than in the past, and reopen progressively. per year.
help us increase our vis- fit into their itineraries, dorf in Vienna, and Roer- they are more focussed I see strong demand
ibility among Middle East- both practically and as mond in the south of the on shopping than they for travel and people What are your expansion
ern customers and better an attraction. By bet- Netherlands. I must also were previously. As want to travel. plans?
meet their needs. ter understanding their mention Malaga, which soon as restrictions were We continue to expand
needs and customer just opened in 2020 and is progressively lifted, we Please elaborate on our existing centres.
types, we can also de- proving to be popular and experienced a tremen- McArthurGlen as a Just a few weeks ago
velop tailored packages there is a high demand dous resurgence. shopping destination. we opened a new phase
for them that will include from ME travellers. Some McArthurGlen is a Eu- of Lareja near Naples,
additional premium centres are stronger than Can you share pre- ropean pioneer in de- new facilities in Serrav-
services only available others. The Italian centres pandemic data and your signer outlet retailing. alle, and we completed
to their customers. are stronger for Saudi na- future expectations? The company presently the expansion of Chesh-
tionals. Roermond is es- We welcomed 90 mil- operates 26 designer ire Oaks.
pecially strong with Kuwait, lion visitors in 2019, stores in 10 countries,
and Qatar visitors have a generating over €5 including Austria, Bel- What is the best time to
strong relationship with billion turnover, mak- gium, Canada, France, visit the centres?
Malaga, so we are ready to ing 2019 our record Germany, Greece, Italy, Because we are open all
welcome them again. year owing to strong the Netherlands, Spain, year, it is always a good
tourist growth propor- and the UK. It caters to time to visit. In many
Is there a difference in tionally. Tourism is a approximately 90 million countries, we are open
shoppers from before to huge driver, and there fashion-loving custom- seven days a week, 364
after the pandemic? is a gap to close ers with 695,000 sq. m., days a year, depending
We have more mission- before we can on the country’s regula-
tions. There is a calendar
featuring promotions,
such as a winter sale
in January or a sum-
mer sale in July/August,
both of which are
quite popular with
European customers.
FACTFILE
We run a special post-
Ramadan campaign for the
Middle East, encouraging
visitors to travel after
Ramadan while also taking
advantage of special deals
tailored to their needs.
Gulio Leporatti, Head of Tourism-Marketing and Sales, McArthurGlen Group
FAMILYALBUM DECEMBER 2021 TravTalk 5
W tourism do you
specialise in?
The Flash Group, es-
How important are they
and why?
The company has a
governments and authori-
ties, there is a tremendous
demand in the region.
tablished in 1985, is an strong base in West Eu- This will undoubtedly
Egyptian international ropean source markets, have a positive impact in
company that owns vari- including the Netherlands the future.
ous brands and sister and France, but we in-
companies in the tourism tend to diversify our busi- What are the strategies
Mohamed Khater
and hospitality indus- ness and segments as Regional GM & Managing Partner for attracting visitors,
Flash Horizon
tries. Flash Group oper- the company expands. both inbound and
outbound?
We need to be different
and offer a diverse range 1920’s Boutique Hotel - Cairo
TT Bureau will continue to test the gies and uSky Transport. nological platform is US$ in passenger, freight, and
sustainable transportation More than US$ 14 million 580 million. The additional cargo-passenger ver-
arking the com- solution beforedeploying it has already been invested land piece is over 50 hec- sions is 500 km/h, which
A celebratory night
Contd. from page 1 to be here tonight. Just by achieve anything. Expo is a
ing those who worked tire- seeing all of you here, I can great example of hope, and
lessly and given their time say that travel and tour- I believe you in the industry
and soul and life to the in- ism are back and it gives have shown your commit-
dustry. This evening is your so much confidence in the ment. I believe it is impor-
time and your moment. It is industry seeing all of you tant that the industry voice
more than a trophy, known getting back to normal. be heard, since policymak-
as Maya. It is recognised at The past 21 months have ers need you to balance
a professional level. We can been unprecedented; as the policies they have, and
your inputs are important.”
Tourism Roadshow in Dubai, is excited to organise its first the United Arab Emirates, ing it an ideal destination for
Daniel Rosado, Director, post-pandemic roadshow and increase visitation from families and groups seeking back to the region after a
Spain Tourism-GCC, says, in Dubai. The event was a the region as part of our on- meaningful travel that will hiatus, and on behalf of the FACTFILE
“As part of our commitment to great opportunity to further going efforts to strengthen last a lifetime. Tourism Office, I would like There were 70
connections between out- to express my gratitude to participants from Dubai
bound travel professionals of “We have been actively all of our United Arab Emir- who met with the
Dubai, MICE specialists, and marketing and promoting ates trade partners for their different tourism
travel industry partners of Spain as a tourist destina- constant encouragement boards of regions in
Spain Tourism.” tion from these regions, as and support in making this Spain,such as
the country has everything a successful roadshow,” Barcelona, Madrid,
Spain is a one of a kind des- that GCC travellers look for. concludes Namratha Costa del sol, Valencia,
tination, with ancient Roman We are pleased to welcome Rose, Marketing Manager, and Andalucia.
architecture, mediaeval cas- all of our Spanish partners Spain Tourism.
P aged by Hilton
Worldwide under
the name of Hilton Dubai
Officially opened on Oc-
tober 25, 2021, by His Ex-
cellency Dawoud Al Hajri,
historic part of Dubai, by
introducing a one-of-a-
kind boutique five-star
Creek, the property’s re- Director General, Dubai hotel managed by a true
branding to Golden Sands Municipality; Khalid Al Na- local Emirati brand.” He
Hotel Creek comes in line boodah; Faisal Al Moosa, says, “We are pleased to
with AA Al MOOSA En- Director of Al Moosa En- be selected to manage
this fine property.”
T saw impressive
turnouts as sig-
nificant travel agencies and
his participation in the Jed-
dah roadshow, “This is my
first physical roadshow post-
bia and Dubai, says, “We are
pleased to see the turnouts
at all three events. It is great
industry experts were eager pandemic, and I thank Spain to hear that many agencies
to learn more about Spain’s Tourism for the tremendous are eager to promote Spain
new promotions and offer- effort. The roadshow allowed now that travel curbs have
been lifted. We hope that the
number of Saudi and GCC
We are optimistic that the tourists to Spain will increase
number of Saudi and GCC as a result of our efforts to
strengthen links between the
tourists to Spain will increase in region’s outbound travel pro-
the coming months fessionals and Spain Tour-
a surge in demand for the thrilled to receive an invi- sports enthusiasts, how- ism’s travel partners.”
ings after the easing of the us to build new ties and destination in the KSA mar- tation for a physical road- ever, we now understand
international travel restric- strengthen existing ones with ket, and an increase in the show after a long time of that Spain has a lot more to “It is a great feeling to be
tions. Partners from Madrid, our partners in Spain, which number of Saudi travellers to attending the events virtu- offer as a destination. Ac- back with live events and
Barcelona, Valencia, An- will help us in creating new Spain in the near future.” ally. We were impressed cordingly, we will work with the roadshow in Riyadh and
dalusia, and the Costa del holiday packages for Saudi of the level of organisation our new Spanish partners Jeddah, Saudi Arabia as
Sol, and the notable hotel travellers in the coming Mohamad Korjieh, Sales that Spain Tourism had dis- to develop and promote they are potential markets
and DMC partners from months. Now that the agents Manager, Time Travel, as- played. Spain has always exciting new holiday pack- for Spain,” says Namratha
Spain, were in attendance at in Jeddah are more familiar serts about the Riyadh been an attractive destina- ages that target other trav- Rose, Marketing Manager,
the events. with Spain, we anticipate roadshow, “We were really tion for Saudi families and eller segments.” Spain Tourism.
S announcement,
Haitham Mattar,
MD, India, Middle East & Af-
fering in Saudi Arabia and
collaborate on sustainability
initiatives that make this des-
The announcement comes
as InterContinental Hotels &
Resorts celebrates its 75th
sure destination.”
W pilgrimage
both government
and business tourism
for very different. How could it
not be? The physical return
of global leaders to WTM
damental need for industry
recovery. Never has the
sector seen such devasta-
millions of jobs and busi-
nesses are dependent on
a thriving tourism sector.
destination stands alone.
“The pandemic has shown
us the global tourism
community have so dearly
needed. One of the touch-
ing aspects of WTM 2021
leaders from across the was an overt expression tion – never has it needed Tourism has also been a sector is not interlinked was the way the leaders
world in many respects. of the global travel com- such united support. To driving force in protecting but interdependent.” looked at every destina-
Every year as November munity’s confidence in the both the travel industry and natural and cultural herit- tion pavilions, but at each
nears, world leaders turn world of travel safely, stead- travellers alike, the recent age, preserving them for fu- This spirit of collective other, looking for signs
their attention and travel ily re-opening, some places challenges have revealed ture generations to enjoy.” strength is central to STA’s that there were reasons
towards London for the more confidently than oth- vividly how critical travel tourism development strat- to remain confident and
event. A critical event in the Without question, a source egy, which was shared reasons to exhale.
Travel and Tourism year, it of immense confidence at through the CEO, “As the
has been a bookmark,
A source of immense WTM was the presence of sector rebuilds globally, we
enabling direct discussion confidence at WTM was the destinations from the Mid- are forging partnerships
about the year just gone
by and the year(s) ahead
presence of destinations from the Middle dle East, a region keen to
convey a clear welcome to
at all levels to support
the recovery and growth
for the sector. East, a region keen to convey a clear the world. This was true for of the sector.”
welcome to the world the KSA, premier partner
WTM provides a forum for of WTM 2021. The King- In any other year (barring
government tourism min- ers, after almost two years and tourism is as a lever dom proudly shared its 2020), this expression of
isters and heads of na- of global grounding due for the protection of peo- Saudi Vision 2030-inspired invitation would risk being
tional tourism authorities to to COVID-19, including ple and places worldwide, global ambitions with mag- muted by similar invita- Anita Mendiratta
Special Advisor to the
showcase bold elements of the forced transfer of WTM past, present and future. netic strength of presence, tions from across the world. Secretary General
UNWTO
destination invitation to the 2020 into a virtual format. As expressed by Zurab creativity, and inclusivity. Again, 2021 was different
travellers, reflecting both Pololikashvili, Secretary This was done recognising - a difference that could (The views expressed
are solely of the author.
the spirit of hospitality and Central to the willingness of General, UNWTO, “Around overtly that, as reinforced by not only be seen, but also The publication may or may not
the competitive spirit. leaders to show up was the the world, in countries at all Fahd Hamidaddin, CEO, felt, and it was a feeling subscribe to the same.)
D Lisa Weddig,
CEO, Austrian Na-
tional Tourist Office, high-
what they are looking for
and more. COVID-19 has
affected the tourism indus-
The summer holiday season
in Austria was marked by a
Austria. This observation
is supported by figures, as
263,000 overnight stays by
lights the diverse experienc- try worldwide, but thanks to clear recovery, and travel- GCC travellers were regis-
es Austria has to offer, as the successful management
well as the factors that make of this crisis by the Austrian
it a popular travel destina- government, we have wit- In 2021, the GCC ranks first among
tion around the world. “Aus-
tria welcomes visitors with a
nessed a rapid recovery
with the return of travel. The
the largest source markets for Lisa Weddig Robert Groeblacher
myriad of offerings that fulfill health and safety regula- travellers to Austria outside the CEO
Austrian National Tourist Office
Director
Austrian National Tourist Office, Middle East
W Dubai - Mina Seyahi is positioned to offer guests a colourful escape, since it is The Fairmont Red Sea, a luxurious family, wellness, and nature focussed resort part
close to Dubai’s popular leisure areas, including Dubai Marina and JBR Walk. The 318 of the upcoming landmark The Red Sea Project (TRSP), strengthens Accor’s luxury
guestrooms in the 31-storey hotel include 26 suites and an Extreme WOW Suite (W’s take footprint in the Kingdom of Saudi Arabia. Within a pristine 28,000 sq. km., territory,
on a Presidential Suite). The W Lounge (the brand’s signature take on the hotel lobby) is TRSP is being developed as a ultra-luxury destination. It will set new standards in
expected to be a dynamic and active environment. sustainable development and position Saudi Arabia on the global tourism map.
SLS Red Sea, a brand of Ennismore Hotels & Residences, will open in Q1 2023, in The Dubai EDITION recently opened, marking its foray in Middle East’s tourism
conjunction with The Red Sea Development Company (TRSDC). The project includes destination. The hotel is located in the heart of Downtown Dubai, and displays
150 hotel rooms, 12 suites, and 15 villas spread across 800,000 sq. ft., of single-storey EDITION’s blend of modern elegance and local influence. The hotel, designed by LW
space. The property will feature one, two, three, and four bedroom Pool Villas, each with Design Group LLC, has 275 luxurious guestrooms, including 45 suites. A spa with
its own private swimming pool and plenty of space. three treatment rooms, a pool, and a gym will also be available at the hotel.
Director Business Development Manager is printed on behalf of is a publication of Durga Das Publications (Middle East) FZE. information contained in this publication which is provided for general The publisher assumes no responsibility for returning any material
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