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 '($)%*+,-./0#,12#3($#,0(4)5(&*6
70% of the office workers work from home including 41% of
the complete remote workers after Covid-19.

13%

29% I come to office regularly

Mix of work at office and

remote work
28% Remote work only

I had been remote work

before Covid-19 comes

29%

Q. What is applicable to your working style now (for the * The survey was conducted before the strict stay home policy in some areas
past 30 days)? in August
 7#8(.#,&($),-9.%-394.%(*
34% are highly satisfied (score = 9,10) as to
the remote work, while 29% feel some
concerns (score = 6 and below)

Remote work satisfaction (1-10, 10 = highest)

Detractors Passives Promoters

24%

18%
16%
12% 13%

7%

3% 2% 3%
2%

1 2 3 4 5 6 7 8 9 10

Q. How much are you satisfied with your remote work? Please answer based on 1-10 (10 = most satisfied)
 7#9-(*-,(3,:;9.%-394.%(*<
Working flexibility, relax mood and self-management are the reasons why they like the
remote work

Satisfaction Reasons for satisfaction in remote work

61% 61%
59% 59%
34%
45% 43%

33% 31%
37%

29%
Wo rking more Time Flexible No need to No need to Concentrate No pressure No need to
in relaxed ma nagement working style commu te dress up for on my fro m the boss get annoyed
mo od of my own business individual by the other
Detractors Passives work staff
Promoters

Q. What are the things that you are satisfied with?

 7#9-(*-,(3,:=%--9.%-394.%(*<
Environment (bothered by family, work environment), operational issues (approval),
concentration are the main issues of the remote work

Satisfaction Reasons for satisfaction in remote work

39%
37% 37% 37%
34%
31%
30% 30%

25%

37%

29%

Performance My work Bad work Issues with Unable to Difficult to work Issues in internal Online pressure
affected by becomes environment at paper work/ concentrate on w/ customers communications from the boss
Detractors Passives family sluggish home approval work
Promoters

Q. What are the things that you are not satisfied with?
 7#8(.#,&($),>#$3($89*4#
Self-evaluation about remote work performance
(when office work is 100%)

79.8%
“In my house, we do not have the necessary in my work such as
copier, scanner.”

“Although working from home is more comfortable, I have

difficulties in getting the support from my boss and colleagues”

“I have less opportunities to talk with my customers, that

resulted into poor sales result”

“My work has been affected by some family factors such as

children and the lack of my personal space to focus on
working”

Q. Compared with the pre-social distancing era, how do you think your performance becomes? (Please think your pre-work performance is 100%)
 '($),-./0#,>$#3#$#*4#,93.#$,?("%5
80% expect to have some remote work after the pandemic,
including 20% who wish to have the total remote work

Totally office work

20% 20%

Majority is work at office,

with occasional remote
work
Majority is remote work
with occasional work at
office
28%
33% Totally remote work

Q. After Covid-19, what would be your ideal environment

of working?
 '($),-./0#,>$#3#$#*4#,2/,./>#
Sales / marketing and engineers prefer the remote work,
while back office have higher ratio of people who wish to work
at the office

Others 35% 31% 14% 21%

IT / QA / Design 16% 25% 24% 35%

Backoffice (accounting / HR / legal etc) 18% 41% 35% 7%

Sales / marketing / Biz development 4% 29% 33% 35%

Totally office work

Ma jority is work at office, with occasional remote work
Ma jority is remo te work with occasional work at office
Totally remote work

Q. After Covid-19, what would be your ideal environment

of working?
 >","+0%&$+&$++0-"&'$()
Communication (advice, discussion) and environment (better
concentration), paperwork are the major benefit of office work

Good internal communication 63%

Good concentration 56%

Easier to get advice / advice from senior 45%

Good communication / management of

39%
customer

Smooth paper work 39%

Better information collection through

35%
meeting / gathering

Better IT / working environment 32%

Good atmosphere for work 30%

Q. What do you think is the benefit of office work?

 >","+0%&$+&("#$%"&'$()
No hassle of commuting, flexibility (time, work style) are
considered as top motivations of remote work

No commuting 70%

Flexible time management 56%

Flexible work style 52%

Spend more time with family 48%

Less of unnecessary meetings/ gatherings 36%

Less pressure from boss/ other staff 35%

Good concentration 26%

Good internal communication 11%

Good communication / management of

8%
customer

Q. What do you think is the benefit of office work?

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