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HR ( INCLUDING HR- LEGAL )

1 Delegation as a process in superior subordinate relationship in work


environment is:
a) Delegation of responsibility, authority & accountability
b) Delegation of responsibility, authority but not accountability
c) Delegation of responsibility, but not authority & accountability
d) Delegation of accountability but not responsibility & authority

2 Span of control or Authority in Human Resource Management is


related to:
a) Power of Officer
b) Number of persons an Officer can control
c) Direction of control
d) Direction of command

3 Line Organisation is a type of organization in which :


a) Functions are arranged on Departmental lines
b) There is direct vertical Senior- Subordinate relationship line
c) Functions are arranged on specialist lines
d) Functions are arranged on Specialist & Departmental lines

4 Which of the following is not the part of wages


a) House Rent Allowance ( HRA )
b) Basic Pay and Dearness Allowance
c) Commission payable on promotion of sales or business and both
d) Contribution paid or payable by employer to PF or Pension fund

5 Minimum number of members of the Trade Union required for its


registration under the Trade Union Act, 1926 is ;
a) 5
b) 7
c) 9
d) 20

6 Gratuity under Payment of Gratuity Act, 1972 is not payable under


which of the following circumstances :
a) on employee’s superannuation

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 1 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

b) on employee’s retirement or resignation


c) on employee serving the employer for less than 5 years ( other than death
or disablement cases )
d) on employee’s death or disablement due to accident or disease

7 The General Insurance Business ( Nationalisation ) Act was passed in ;


a) 1970
b) 1971
c) 1972
d) 1973

8 The General Insurance Business ( Nationalisation ) Act was passed to


give effect to the Policy of the State as specified in the Constitution’s
Article ;
a) 39
b) 40
c) 41
d) 42

9 Which was the Appointed Day for transfer of shares as per The
General Insurance Business ( Nationalisation ) Act
a) 01.01.1972
b) 02.01.1972
c) 01.01.1973
d) 02.01.1973

10 Which of the following was created by the Government under The


General Insurance Business ( Nationalisation ) Act
a) General Insurance Council
b) GIPSA
c) GIC
d) LPA

11 How many Indian Insurance Companies were merged by The General


Insurance Business ( Nationalisation ) Act
a) 101
b) 102

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 2 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

c) 106
d) 107

12 Appointing Authority for Scale I Officers is;


a) DGM
b) DGM (P) at Head Office
c) DGM I/C
d) GM (P) at Head Office

13 Which of the following is not a Entry Grade


a) Sub-staff & Driver
b) Assistant
c) Stenographer
d) AO ( Scale I )

14 For which cadres recruitment can be done only through requisition


from the employment exchange ;
a) Record Clerks
b) Assistants
c) Stenographers
d) Sub-staff & Drivers

15 A candidate can belong to SC category, if


a) he /she belongs to any religion
b) he / she is a Hindu only
c) he / she is a Muslim only
d) he/ she is a Hindu or a Sikh only

16 Date of Birth is confirmed at the time of recruitment to ;


a) Determine Seniority
b) to convey greetings from Company’s side
c) to ensure, we are not employing a minor
d) to decide place of posting

17 The maximum age of recruitment, after giving all relaxations to SC /

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 3 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

ST/ OBC/ PH / EXSM is ;


a) 40
b) 44
c) 45
d) 46

18 The primary ‘ Proof of Age’ at the time of recruitment is ;


a) Birth Certificate
b) Date of Birth on SSC/ Matriculation certificate
c) Horoscope
d) Any of the above

19 If a person claims to be of ST category, he can be


a) only Christian
b) only Hindu
c) only Buddhist
d) of any religion

20 What is meant by term empowerment ?


a) A process of giving employees greater autonomy & decision making
powers
b) A system that encourages employees to move more freely within the
organisation
c) The opportunity to share in the company’s profits
d) A formal system of leadership that realize greatly on control

21 In a departmental enquiry ,who acts as a judge


a) Presenting officer
b) Charged officer
c) Investing officer
d) none of the above

22 Special Leave may not be sanctioned for :


a) Cyclone
b) Riots

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 4 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

c) Floods
d) Transporter’s strike

23 An employee is deemed to have abandoned his post if he remains on


unauthorized for continuous period of
a) 30 days
b) 60 days
c) 90 days
d) 120 days

24 Which of the following is not a benefit given to SC/ ST candidates at


the time of recruitment
a) Relaxation in age
b) Lower passing marks in written test
c) Railway fare for attending interview
d) Reimbursement of Hotel stay for interview

25 A reserve category candidate will be considered to have been recruited


on own merit if;
a) he does not take age relaxation
b) does not avail relaxed qualifying percentage in written exam or
educational qualification
c) Any of the above
d) All of the above

26 Under CDA Rules the property Returns are required to be filed by


employees,
a) at the time of confirmation in employment
b) at the time of promotion
c) at the time of applying for the Passport
d) Annually

27 Which of the following is not a Authority under Industrial Disputes


Act :
a) Conciliation Officer
b) Works committee
c) Labour Courts

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 5 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

d) Inquiry Officer

28 Employer is liable to pay compensation to workmen if the injury is


caused to him by accident that
a) has arisen out of & in the course of employment
b) has arisen out of the employment
c) has arisen in the course of employment
d) took place in the establishment

29 Whether Retired Officer can be appointed as an ‘Inquiry Officer’


a) Can be at the discretion of CMD
b) Can be at the discretion of CVC
c) Not at all
d) Very well

30 Non cumulative reduction in times scale of pay for three years is a


a) Major penalty
b) Minor penalty
c) Moderate penalty
d) None of the above

31 Whether General Insurance ( CDA ) Rules , 1975 are applicable to


Part- time employees
a) NO
b) May be , if he has availed Housing or Vehicle loan from the Company
c) May be, if his employment has been confirmed
d) YES, in all circumstances

32 Which of the following is not a Misconduct under CDA Rules;


a) Frequent purchase & / or sale of shares
b) Private Trading
c) Participation of Politics & standing for elections
d) None of the above

33 Reduction to lower stage in the time scale for a period not exceeding
three years without cumulative effect , as per General Insurance

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 6 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

(CDA) Rules is a
a) Major Penalty
b) Minor Penalty
c) No Penalty
d) Appeal Penalty

34 Submission of Property Returns in Mandatory as per General


Insurance (CDA) Rule no. :
a) Rule 16 ( 2)
b) Rule 16 ( 4)
c) Rule 16 ( 1)
d) Rule 15 ( 2)

35 No traveling allowance and Transfer Grant is admissible following


transfer of an employee in case,
a) Transfer is within 100 Kms
b) Transfer is within 150 Kms
c) No change of residence is involved
d) No change of State is involved

36 What is not true about HRM


a) HRM consider employees as resources
b) HRM consider employees as factors of production
c) HRM is proactive process
d) All the above NOT TRUE

37 During the pendency of enquiry proceedings if an employee is found


suitable for promotion ,then consideration of his promotion is
a) Deferred
b) Rejected
c) Kept in a sealed cover
d) None of the above

38 Maternity Leave may be granted to a female employee having less


than 3 living children not exceeding no of days per confinement:
a) 80 days

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 7 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

b) 90 days
c) Six months
d) Three months

39 LTS benefit is not admissible to an employee who is :


a) Facing inquiry proceedings
b) Under Suspension
c) Under alcoholic condition
d) No such restriction is applicable

40 Which of the Article of the Constitution of India provides that Official


Language of the Union shall be HINDI in DEVNAGRI script :
a) Article 141
b) Article 226
c) Article 343
d) Article 356

41 The authority forfeiture of Gratuity is vested with


a) Disciplinary authority
b) Appointing authority
c) GM (P)
d) CMD

42 Following provision is applicable while considering grant of Leased


Residential Accommodation to Officers unto Scale IV
a) In exceptional cases relaxation in revised lease rent limit may be allowed
untp a maximum of 10 % in A,B,C cities and upto 25 % in Metro cities .
b) In exceptional cases relaxation in revised lease rent limit may be allowed
untp a maximum of 25 % in A,B,C cities and upto 10 % in Metro cities .
c) The relaxation of Lease rent limits provision is no more applicable
d) Relaxation of lease rent limit is allowed depending upon merit of each
case.

43 Maximum Natural Calamity advance that can be availed by an


employee is:
a) Rs. 7500/-
b) Rs. 15,000/-

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 8 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

c) Rs. 15000/- for each Natural calamity without any overall limit
d) Rs. 7500/- for each Natural calamity without any overall limit

44 Pre-revised portion of following allowances is taken into consideration


for certain benefits like Salary Fixation, PF, Pension, Leave
Encashment etc.,in cases of Asstts. and Sr. Assistants
a) Special Functional allowance, Graduation allowance, Technical
qualification allowance
b) Special Functional allowance, Technical qualification allowance
c) Only pre-pre revised portion of Fixed Personal Allowance ( FPA ) is taken
into consideration for PF, Pension, Gratuity and Leave Encashment
d) None of the above is true

45 The revision in Transfer Grant Benefit from Rs. 500/- & Rs. 1000/- to
One Month Basic Pay in respect of Class III & IV employees is
applicable only for:
a) those Class III/ IV employees who have been posted on Promotion or
TMP to another station
b) those Class III/ IV employees who have been posted on Promotion to
another station
c) those Class III/ IV employees who have been posted on transfer to
another station
d) the said rule is not applicable for Class III/ IV employees

46 The following is true regarding completed journey while on tour for


the purpose of payment of incidentals to all classes of employees:
a) If two or more journeys are completed on the same calendar day from
midnight to midnight, these will be treated as two or more journeys
b) If two or more journeys are completed on the same calendar day from
midnight to midnight, these will be treated as maximum two journeys
only
c) If two or more journeys are completed on the same calendar day from
midnight to midnight, these will be treated as one completed journey only
d) If two or more journeys are completed on the same calendar day from
midnight to midnight, these will be treated as NIL journeys

47 Proceedings can be initiated against retired employee under pension


rules for misconduct committed within
a) Two years

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 9 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

b) Five years
c) Four years
d) None of the above

48 Benefit of mid-academic year allowance on transfer is not allowed to :

a) Class I Officers
b) Class-I Officers who are transferred on promotion
c) Class I officers who are transferred to the new place on their request after
3 years
d) Class-I Officers who are transferred and who immediately shift their
family to the new place

49 Scale I & II officers on marketing side ( other than Branch and Div.
Incharges ) are eligible for fixed monthly entertainment allowance of :

a) ranging from Rs. 250/- to Rs. 450/- per month depending upon the
premium procured by them
b) They are not eligible for the said allowance

c) Rs. 300/- per month

d) As per the rare applicable for Branch Incharges

50 A minor penalty action can be initiated by


a) Reporting authority
b) Disciplinary Authority
c) Appointing authority
d) Appellate authority

51 Job Analysis can be done by the following methods except


a) Performance
b) observation
c) structured questionnaires
d) job description

52 Which of the following is not a step to make interview more effective

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 10 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

a) training the interview officials


b) structure the questions
c) multiple interview
d) none of the above

53 In Transfer & Mobility policy for officers ,which period is considered


as normal period of posting (NPP)
a) 2 years
b) 3 years
c) 5 years
d) 4 years

54 Which of the following is not a penalty under CDA rules


a) Censure letter
b) Warning letter
c) Withholding of one increment for a specified period
d) Withholding of one increment permanently

55 Benefits that are required by an Act to provide to all employees are


called
a) Medical Benefits
b) Direct Benefits
c) Indirect Benefits
d) Statutory Benefits

56 The amount of invalid pension shall not be less than the ordinary rate
of
a) Full Pension
b) Half Pension
c) Family Pension
d) None of the above

57 What is the term used to describe the process of helping a new


employee to settle quickly into their job so they become efficient and
productive workers
a) action learning

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 11 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

b) discovery learning
c) sitting
d) induction

58 Which of the following is the best term to describe people who guide
and suggest suitable learning experiences for their juniors
a) human resource directors
b) line managers
c) coaches
d) mentors

59 The following are areas in which an organisation may develop Human


Resource strategies
a) employee relations
b) development
c) reward
d) all of the above

60 In addition to recruiting new employees, organisations can consider


following planning for their existing employees in order to meet
demand for increased skill levels.
a) career
b) succession
c) both A & B above
d) none of the above

61 Improved employee relations may be achieved through action plans


that focus on better
a) communication
b) employee involvement
c) consultation
d) all of the above

62 The ratio of applicants to the number of positions to be filled is known


as the _____________________ ratio
a) reliability
b) selection

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 12 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

c) aptitude
d) personality

63 LTS benefit is not admissible to an employee who is


a) Facing enquiry proceedings
b) Under suspension
c) Under alcoholic condition
d) None of the above

64 Which is not the ingredient of Leadership


a) Ability to understand people
b) Power
c) Style of Leader
d) Seniority

65 Following are the steps involved in instituting a formal disciplinary


procedure except:
a) To issue a charge-sheet
b) to hold a domestic Inquiry
c) supply of the report of the Inquiry Officer to the charge-sheeted employee
d) Issuance of warning letter

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 13 Oriental RTC Chandigarh
HR ( INCLUDING HR- LEGAL )

Q. No. Ans. Q. No. Ans. Q. No. Ans.

1 B 26 D 51 D
2 B 27 D 52 D
3 B 28 A 53 B
4 D 29 D 54 A

5 B 30 B 55 D
6 C 31 D 56 C
7 C 32 D 57 D
8 A 33 B 58 D
9 D 34 B 59 D
10 C 35 C 60 C
11 D 36 B 61 D

12 B 37 C 62 B
13 C 38 C 63 B
14 D 39 B 64 D
15 D 40 C 65 D
16 C 41 D
17 C 42 C

18 B 43 B
19 D 44 C

20 A 45 B

21 D 46 C
22 D 47 C
23 C 48 D
24 D 49 B
25 D 50 B

ओरिएण्टल कक्षेत्षेत्रीय प्रशिक्षणीय प्रशिकण केंद्र, रशिक्षण केंद, चडं षेत्रीगढ 14 Oriental RTC Chandigarh

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