JOB TRAINING REPORT

GRAND HYATT BALI

ACADEMIC YEAR 2021/2022

NAME : GEDE INDRA SULISTIANA

DEPARTMENT : HOUSEKEEPING

ROOM DIVISION DIPLOMA I

HOUSEKEEPING DEPARTMENT

HOTEL AND CRUISE INTERNATIONAL

SINGARAJA

2022
 SUPERVISOR APPROVAL

This report has been revised and approved by:

Singaraja, July 7th 2022

Supervisor

(Luh Putu Pusparini, S.Pd.,S.Tr.Par)

 Received by
Training Program Committee Hotel & Cruise International
This report has been accepted as partial fulfilment of the requirements for a
Graduation Certificate in Hotel & Cruise International

On

Day :

Date :

Knowing,

Chairman, Secretary,

I Putu Mariana, M.Pd Intania Harismayanti, M.Pd

Human Resources Development of grand Hyatt Bali

Ira Puspita Sari

Acknowledgement,

Director of Hotel & Cruise International

Gede Janardana, S.Pd

 STATEMENT

I hereby state that this report entitled “on the job training in grand Hyatt
Bali” is written as partial requirement for graduation certificate in Hotel & Cruise
International. All contents and information in this report is truly my own work. I
do not plagiarize and quote in ways that are not in accordance with the ethics
applicable in scientific community. For this statement, I am prepared to bear the
risk / sanctions imposed on me if in the future there is a violation of the scientific
ethics in my report or there is a claim against the authenticity of this work of
mine.

Singaraja, 1st June, 2022

Statement by

(Gede Indra Sulistiana)

 ACKNOWLEDGEMENT

Praise the writer to God almighty, where thanks to his grace the writer was
able to complete the Field Work Practice report properly at Grand Hyatt Bali. On
The Job Training is a learning program that must be followed by all students.
With the On The Job Training activity, it is to train students to jump in and
experience the world of work. The On The Job Training activity which has been
carried out for 6 full months from December 1, 2021 to May 30, 2022 provides
many benefits for writers. Therefore, do not forget the author would like to thank
various parties who have supported the writer's activities, including:
1. Mr. Gede Janardana S.Pd Director of hotel and cruise international
2. Mr. Putu Mariana M.Pd Head of the committee
3. Mrs. Ira Puspita sari Head of human resource department
4. Mr. Made Santosa Manager Housekeeping
5. All supervisor housekeeping in Grand Hyatt Bali
6. Staff housekeeping in Grand Hyatt Bali
7. All big family in grand Hyatt Bali
8. Mrs. Luh Putu Pusparini S.Pd S.Tr. Par as Teacher tutor

The writer realizes that there are still many shortcomings in writing this
On The Job Training report. Therefore, criticism and suggestions are highly
expected in order to achieve the perfection of this On The Job Training report.

Singaraja, June 2022

The writer
 TABLE OF CONTENTS
Cover …………………………………………................................................i
Supervisor Approval …………………………………....................................ii
Acknowledgement...........................................................................................iii
Table of Contens ………………………………….........................................iv
List of Figures………………………………...................................................v
List of Tables...................................................................................................vi
CHAPTER I INTRODUCTION
1.1 Background ……………………………………........................................1
1.2 Objectives …………………………………..............................................2
1.3 Significances …………………………………..........................................2
CHAPTER II
2.1 Hotel Description …………………………….........................................4
2.2 Training Activities …………………………….......................................21
2.3 Problems and Solutions ……………………….......................................30
CHAPTER III CLOSING
3.1 Conclusion …………………………………...........................................30
3.2 Suggestions …………………………………..........................................31

References ……………………………………….........................................32
 LIST OF FIGURE

Picture: 1 Lobby grand Hyatt................................................................................8

Picture: 2 Room......................................................................................................9
Picture: 3 Swimming pool.....................................................................................12
Picture: 4 Bay Club...............................................................................................13
Picture: 5 Kids Club..............................................................................................13
Picture: 6 Kriya Spa..............................................................................................14
Picture: 7 Le Petit Chef.........................................................................................14
Picture: 8 Garden Cafe .........................................................................................15
Picture: 9 Salsa Verde ..........................................................................................15
Picture: 10 Veranda Lounge and Bar....................................................................16
Picture: 11 Poolside Bar........................................................................................16
Picture: 12 Pasar Senggol.....................................................................................17
Picture: 13 Watercourt..........................................................................................17
Picture: 14 Nampu...............................................................................................18
Picture: 15 Salsa Bar.............................................................................................18
Picture: 16 Ballroom.............................................................................................18
Picture : 17 Beach ................................................................................................19
Picture: 18 Tenis Court.........................................................................................19
Picture: 19 Trolley Room Attendant.....................................................................23
Picture: 20 Carry Cady..........................................................................................23
Picture: 21 Top Of Trolley....................................................................................25
Picture: 22 Celaning Room...................................................................................25
Picture: 23 Public Area Trolley............................................................................29
 LIST OF TABLE

Picture 2.1.1 structure organisation.....................................................................20

Picture 2.2.1 period trainee and section..............................................................24

 CHAPTER I
INTRODUCTION

1.1 Background
In the current era of globalization, tourism activities are in great demand
by the public. Tourism activities are carried out, among others, to seek
entertainment that has never been obtained before, relieve stress and find new
experiences. Tourism activities can be held because there are several factors,
including the existence of unique and attractive tourism destinations and
supporting facilities to facilitate and provide satisfaction to visitors. One of the
supporting facilities in tourism is hotel accommodation. With increasing tourism
activity in most areas, many hotels have sprung up to provide the best possible
accommodation service. Basically, the hotel as a business activity has a very
large role for the government. Likewise with our country, Indonesia. which all of
the above factors can support good and conducive Indonesian Tourism.
Likewise, the government has several efforts to improve the tourism sector in
Indonesia, including improving the quality of human resources and also trying to
provide the best facilities and infrastructure, especially in the tourism sector so
that Indonesian tourism can advance. One of the efforts is to establish tourism
schools.
Tourism is one of the things that concerns the needs of human life as
social beings. When a person reaches a certain level of life, a spiritual need
arises, namely the need to travel. Hotels are the main means of tourism; this
shows that the progress or success of the hotel depends on the number of tourists
who come Especially in the current era of the covid-19 pandemic, if one day this
pandemic disappears, travel activities will certainly be crowded in Indonesia and
even throughout the world and hotels will compete to attract the attention of local
and weforeign tourists by offering their best hotel facilities
1.2. Objectives
1. Completed one of the campus programs, namely carrying out On The Job
Training for 6 months.
2. The author gains additional knowledge that is not obtained on campus.
3. Utilizing hotel facilities that are not available on campus so that they can
4. Add insight so that students and students are more professional in their
work.Can summarize all the activities that the author did while carrying
out work practices.
5. So that students and college students can try to practice the things that
have been studied previously in the form of material so that it can be used
as a comparison material, the author obtains the whole concept of the
abilities he has mastered.
6. Provide understanding to students and students about the work
environment and organization in the hotel, so that students and students
can practically understand, and be responsive to problems that arise in
actual hotel operations.
7. Strengthening the author's self-confidence in dealing with guests and
increasing the sense of responsibility for the tasks assigned to the author.
8. With this on the job training, it is hoped that it will help students
understand the growing hospitality industry.
9. So that students are able to develop their soft skills and learn to socialize
and work with colleagues.
10. Looking for a new experience for writer.

1.3. Significances
a. For Hotel Grand Hyatt Bali
1. The hotel can get additional operational staff so that all work will be
completed quickly
2. Hotels will be better known, because they have played an active role in
creating reliable workers in the tourism sector
3. The hotel gets help without having to pay the same salary as employees, so
this will be very profitable.
 4. Can establish good cooperation with the campus, so they can easily get
help when doing it.
5. It is very likely that children who have completed On The Job Training
will apply for jobs at the Grand Hyatt Bali hotel so that they can
immediately work smoothly without any obstacles such as lack of
knowledge about hotels, not knowing the places in the hotel, and others.

b. For International Hotel & Cruise Campus

1. Can establish a mutually beneficial relationship from both parties between
the hotel and campus
2. To see the level of success of educational institutions in educating and
training students.
3. The campus will feel proud if one of its students is asked to directly work
in an industrial practice
4. So that the campus can measure the level of students' ability to accept,
apply and develop theories obtained in educational institutions
5. To make the campus better known in the tourism industry
6. Campuses can compare all existing lessons with hotel activities through
student reports.

c. For the students

1. Can make students more flexible in dealing with work in different ways
and standards, because each hotel has its own way of providing services to
guests.
2. Can increase students' knowledge and insight about the real world of
tourism
3. Can adapt to every job that the author has never gotten before
4. The emergence of self-confidence to find work when the industrial
practice period is finished.
5. As a guideline for linkages and agreements between the world of
education and the world of industr
6. Can open up more opportunities for every student to gain knowledge
through direct practice in the field
7. Get knowledge that is not found on campus
8. the opportunity to get a job at the Grand Hyatt Bali hotel is greater.
9. add training experience for writers.
 CHAPTER II
DESCRIPTION OF ON THE JOB TRAINING PROGRAM

2.1 HOTEL DESCRIPTION

The History of the Establishment of the Grand Hyatt Bali.
The original owners of this hyatt name were Hyatt entrepreneurs Robert von
Dehn and Jack Dyer Crouch; After several years of running this company, Von
Dehn then sold his hotel shares to a businessman named Jay Pritzker. Next Hyatt
was developed again by Jay. With his younger brother Donald Pritzker who also
took an important role in this company. Over the next decade, acquisitions were
made, and Hyatt became the fastest growing hotel chain in the United States.
In 1969, Hyatt opened its first hotel outside the United States, the Hyatt
Regency Hong Kong. In 1972 Hyatt formed the Elsinore Corporation, a
subsidiary to operate its new hotels, the Four Queens Hotel and Casino and the
Hyatt Lake Tahoe. After Hyatt became a private company in 1979, Elsinore spun
off as a public company. The company opened the Playboy Hotel and Casino as a
joint venture with Playboy Enterprises. In 1980 the Grand Hyatt and Park Hyatt
were introduced. Hyatt operates as a resort hotel, starting with the Hyatt Regency
Maui in 1980. It grew rapidly until 2012 Hyatt has more than 490 hotels
worldwide.
However, in June 2004, substantially all of the hotel assets owned by the
Pritzker family business interests, including Hyatt Corporation and Hyatt
International Corporation, were consolidated under a single entity called Global
Hyatt Corporation. And then on June 30, 2009, Global Hyatt Company changed
its name to Hyatt

1. Hotels Corporation.
In December 2004 Hyatt Hotels Corporation acquired AmeriSuites, an
upscale business chain of affiliates of the Blackstone Group, a New York-based
private equity investment firm. Blackstone inherited Ameri Suites from its
acquisition of Prime Hospitality in 2004. The Ameri Suites chain was renamed
and called Hyatt Place, a competitor to the limited service products of the Marriott
International Hilton and the Hilton Worldwide Hilton Garden Inn.
In December 2005 Hyatt acquired the limited company Summerfield Suites
from the Blackstone Group. Blackstone inherited Summerfield Suites from a
purchase from Wyndham International. According to a Hyatt press release, in
January 2012 the Hyatt Summerfield Suites, which was renamed the Hyatt House,
competed in the "upscale extended stay market" against Residence Inn, Holiday
Inn and Holiday Inn.
On September 1, 2011 Hyatt acquired Hotel Sierra, which has 18 properties
in 10 countries. Along with the Hyatt Summerfield Suites hotel, several of these
properties were renamed Hyatt House in January 2012. And as of December 31,
2014 Hyatt Corporation worldwide consists of 587 properties.
Hyatt Hotels Corporation operates several chains. The Human Rights
Campaign (HRC) awarded the company 100% in the HRC Equivalence Index for
eight consecutive years. The Hyatt Regency brand is the oldest brand in the
company, with the Grand Hyatt and Park Hyatt brands being introduced in 1980.
Some of these are styled as "resort" properties, and may have spas or other
recreational facilities. Other brands include Hyatt Place, designed as a limited
offer service for business travelers. An extended stay chain, Summerfield Suites,
was acquired by Hyatt in 2005, and renamed Hyatt House in January 2012. Hyatt
launched the Andaz brand in April 2007. The first Andaz hotel was The Great
Hotel East in London, followed by hotels in San Diego. , West Hollywood,
Shanghai and New York City (Andaz Wall Street & Andaz 5th Avenue).
In November 2013 Hyatt introduced their first all-inclusive resort brand,
Ziva and Hyatt Zilara. In 2015, Hyatt Ziva and Hyatt Zilara offered all inclusive
accommodation in Cancun, Puerto Vallarta, Los Cabos and Rose Hall, Montego
Bay, Jamaica.
2. Hyatt International Brands
a. Haytt Regency Hotel (1967)
Hyatt Regency is the core of all Hyatt companies in a country. This
luxury hotel caters for individual travelers and organizing meetings.
These regency hotels have special facilities with the concept of a small
hotel inside a big hotel “Hotel Within a Hotel”. At the Regency Club,
guests are provided with luxurious lodging along with a special sitting
room (Regency Club Lounge) as well as additional concierge services.

b. Grand Hyatt Hotel (1980)

Grand Hyatt Hotel is a very luxurious hotel, catering to the traveler.
Grand Hyatt Hotel is a multifunctional hotel, because apart from being a
vacation spot, it is also commonly used as a place to hold a big event
(convetion). The number of rooms ranges from 300 to 870 rooms. There
are currently 13 Grand Hyatt Hotels at Hyatt International.

c. Park Hyatt (1980)

This hotel is relatively small with 160 to 250 rooms. The luxury and
location in the city center are added values for Park Hyatt Hotel. Each
Hyatt park is designed in a European style and to date there have been 8
Park Hyatts.

d. Hyatt Place (2004)

Hyatt Place is a type of hotel managed by Hyatt specifically for business
people. Currently, this hotel is only available in the USA and Canada.

e. Andaz (2007-2009)
Andaz is a type of Hyatt hotel with a boutique style theme, which was
built in a youth style, with a simple design and specifically for young
executives.

f. Hyatt centric (2006)

 Lippincott's long history with the Hyatt brand portfolio gives us an in-
depth understanding of the brand's existing experience and areas of
opportunity to launch new boutique offerings. Research reveals a new
type of traveler - the "modern explorer" - who will serve as inspiration
for the concept. They are a multigenerational group of intelligent, curious
consumers who want an uncomplicated but intuitive experience. They
also value the human touch in a digital world - knowledgeable staff who
are personally acquainted with the best that every destination has to offer.
With "Centric" chosen as the name that best exemplified this experience,
Lippincott set out to design a new identity and bring the brand to life.
The logo is inspired by the streets and intersections that make up each
major destination, and it includes a "drop pin" that puts guests in the
center of the action. The broader visual system brings together an eclectic
mix of photography and illustration to highlight the food, culture,
shopping and events in each city that will feature Hyatt Centric hotels.
Lippincott also worked closely with illustrator Christoph Niemann to
develop a custom set of illustrated characters that express the brand's
personality and represent Hyatt Centric guests - cool, confident and
adventurous every time they land in a new destination.

g. Hyatthouse(2012)
HYATT house offers upscale home comforts for extended stay guests.
Featuring residentially inspired suites with real kitchens and living
rooms, Wi-Fi and a morning breakfast spread including an omelet bar
with your stay, 24-hour Guest Market and Laundry.

h. Hyatt zilara-ziva(2015)
This luxury hotel is an all-inclusive resort, where guests enjoy traditional
Mexican warmth with intimate yet casual elegance. Located in the heart
of the Cancun Hotel Zone, Hyatt Zilara-ziva offers stunning ocean views
and world-class service.
 The advantages of this hyatt include:
 Accommodation with stunning sea views located on the widest beach
in Cancún
 Both la carte dining options and gourmet buffet restaurants
 24 hours in-suite dining
 Top-notch entertainment featuring live music and performance
 Unlimited alcoholic and non-alcoholic drinks and snacks in the
lounge, swim-up bar and in your suite
 Unique daily and interesting night activities
 World-class facilities including a spa and wellness center, tennis
courts, spectacular swimming pools and relaxing shade shelters
 Impeccable, innovative services including Butler Beach, and romance
concierge
 Premium club choice for a more distinctive stay
 Beach dramatic front destination
 Adults-only resort(minimum age 18)

i. Hyatt Residence Club (2009)

From the opening of the first Hyatt Hotel in 1957 through the
introduction of the Hyatt Vacation Club in 1994 onwards, the Hyatt
Vacation Club was introduced as the Hyatt Residence Club in 2009.
Combining the long-term values of home-ownership, elegant living and
Hyatt's signature hospitality, Hyatt has become a brand the hospitality of
choice for travelers seeking a dramatic luxury experience in the world's
most beloved location.

In Indonesia itself, Hyatt Hotel has its own market. To date, there are 5 Hyatt
Hotels in Indonesia, namely:
1. Bali Hyatt which was established on November 14, 1973 and has 300
rooms.
 2. Grand Hyatt Bali which was established on May 5, 1991 and has 648
rooms.
3. Grand Hyatt Jakarta which was established on July 23, 1991 and has 428
rooms.
4. Hyatt Regency Bandung which was established in 1997 and has 225
rooms.
5. Hyatt Regency Yogyakarta which was established in 1998 and has 269
rooms.

One of the Hyatt Hotels that was built in Bali is the Grand Hyatt Bali. Grand
Hyatt Bali was opened on 20 June 1991 which is located in the BTDC (Bali
Tourism Development Center) area, Nusa Dua. Grand Hyatt Bali has a land area
of 17 hectares and is the largest hotel compared to other hotels in the vicinity.
Hyatt hotels that have been built and opened always characterize the local culture
(local art and decoration) where the Hyatt hotel was built.
Likewise with the Grand Hyatt Bali. The hotel is described as a “Water
Palace” with beautiful lakes, gardens and country style. Grand Hyatt Bali is a five-
star plus diamond hotel with a total of 648 rooms equipped with amazing views
such as the garden view of the lagoon (garden view) and the beach (ocean) and
spread over four large villages (village), namely north (north), east (east), south
(south), and west (west).
Grand Hyatt Bali also provides various types of rooms, from 636 of them
33 executive suites, 3 premier suites, 1 beach front, 2 presidential suites, and 2
deluxe villas.
Ownership of this Hotel under Hyatt Van Dhen. A California estate. Then bought
by Jay Pritzker, that's where Hyatt California started. In 1967 Hyatt opened a
branch of the Hyatt hotel in Atlanta, this hotel was designed by John Portman, on
June 20, 1991 the Grand Hyatt Bali was built.
To get to the Grand Hyatt Bali Hotel, it takes 45 minutes to drive from
Ngurah Rai International Airport or 30 minutes via the toll road to arrive at Grand
Hyatt Bali. Grand Hyatt Bali located at object Nusa dua Bal itdc, Nusa dua street,
Benoa, south Kuta, Badung regency, Bali 80363.
Vision of grand Hyatt Bali : a world understanding and care
Mission of grand Hyatt Bali : we care for people so They can their best

3. Facilities at Grand Hyatt Bali

a) Lobby Grand Hyatt Bali

Picture 1 : Lobby Grand Hyatt Bali

Grand Hyatt Bali has a very spacious, luxurious, clean lobby and
also a comfortable place. The Grand Hyatt Bali lobby is located on the 3rd
floor in the village north. The view is very beautiful because we can see
the ocean with green gardens along the Grand Hyatt Bali area, making the
Grand Hyatt Bali lobby look luxurious. In the grand Hyatt lobby there
many facilities which to completing the guest comfort such as clean toilet,
lounge place the place have benefits for guest not bored if waiting the
registration finish, have two place for registration so that fast . And you
can ask the questions about hotel in the lobby because there friendly
receptionist which will serve all your questions about hotel and any other
about nice destination in Nusa dua.
b) Room
Grand Hyatt Bali has 636 rooms consisting of various types of rooms
ranging from ocean view and garden view rooms, duble beds or king beds,
and several levels of room types ranging from standard rooms to
presidential suite rooms.

Picture 2 : Room

1. Grand King
This room type is a standard room at Grand Hyatt Bali with a King bed
type bed. The facilities provided in standard rooms such as slipper,
shoe bag, laundry bag, shoe shine, wardrobe, toothbrush & toothpaste,
razor, caton bad, bath matt, bath towel, hand towel, wash cloth, fruit,
memo pad , pencil, mini bar, coffee & tea, water kettle, telephone,
sofa, television, body wash, conditioner, shapoo, body lotion, and
balcony for smoking.
2. Grand Twin
This type of room is a standard room at Grand Hyatt Bali, the
difference is only in my bed type, which is a twin bed or so-called
double bed at Grand Hyatt Bali and all the facilities are the same as the
Grand King.
3. Ocean View King
Like the name of the room, this room is a room that has a beach view.
From the guest room, you will be yearned for a beautiful beach view
with blue beach colors and white sand along the beach. For facilities
are still the same as standard rooms (Grand).

4. Ocean View Twin

This room is a room that has a garden view. From the guest room, it
will be desired with a view of the green garden and soothing to the eye
and the facilities are still the same as the standard room (Grand).

5. Twin Beds Ocean View Club Access

Teakwood and marble from central Java grace the floors of this 51-
sqm guestroom furnished with two twin beds and private balcony
overlooking the Indian Ocean's white sandy beaches. Luxurious
appointments include marble bath with separate shower, while deluxe
amenities include robe, slippers, complimentary Internet access and
Grand Club privileges.

6. King Bed Ocean View Club Access

Teakwood and marble from central Java grace the floors of this 51-
sqm guestroom furnished with one king bed and private balcony
overlooking the Indian Ocean's white sandy beaches. Luxurious
appointments include marble bath with separate shower, while deluxe
amenities include robe, slippers, complimentary Internet access and
Grand Club privileges.

7. Twin Beds Club Access Deluxe

Teakwood and marble from central Java grace the floors of this 51-
sqm guestroom furnished with two twin beds and private balcony
overlooking tropical gardens or a serene lagoon. Luxurious
appointments include marble bath with separate shower, while deluxe
 amenities include robe, slippers, complimentary Internet access and
Grand Club privileges.

8. King Bed Club Access Deluxe

Teakwood and marble from central Java grace the floors of this 51-
sqm guestroom furnished with one king bed and private balcony
overlooking tropical gardens or a serene lagoon. Luxurious
appointments include marble bath with separate shower, while deluxe
amenities include robe, slippers, complimentary Internet access and
Grand Club privileges.

9. King Bed Club Access

Teakwood and marble from central Java grace the floors of this 49-
sqm guestroom furnished with one king bed, daybed and private
balcony overlooking tropical gardens or a serene lagoon. Luxurious
appointments include marble bath with separate shower, while deluxe
amenities include robe, slippers, complimentary Internet access and
Grand Club privileges.

10. Twin Beds Club Access

Teakwood and marble from central Java grace the floors of this 49-
sqm guestroom furnished with two twin beds, daybed and private
balcony overlooking tropical gardens or a serene lagoon. Luxurious
appointments include marble bath with separate shower, while deluxe
amenities include robe, slippers, complimentary Internet access and
Grand Club privileges.

11. Grand Executive Suite King

Teakwood and marble from central Java grace the floors of this 141-
sqm suite furnished with one king bed and private balcony overlooking
the Indian Ocean's white sandy beaches or tropical gardens. Luxurious
appointments include marble bath with separate shower, while deluxe
 amenities include robe, slippers and complimentary Internet access.
Interconnecting twin room available upon request. This is a standard
suite. See World of Hyatt program terms for upgrade eligibility.

12. Club Executive Suite Twin

Teakwood and marble from central Java grace the floors of this 141-
sqm suite furnished with two twin beds and private balcony
overlooking the tropical gardens. Luxurious appointments include
marble bath with separate shower, while deluxe amenities include
robe, slippers, complimentary Internet access and Grand Club
privileges. Interconnecting twin room available upon request. This is a
premium suite. See World of Hyatt program terms for upgrade
eligibility.

13. Club Executive Suite King

Teakwood and marble from central Java grace the floors of this 141-
sqm suite furnished with one king bed and private balcony overlooking
the tropical gardens. Luxurious appointments include marble bath with
separate shower, while deluxe amenities include robe, slippers,
complimentary Internet access and Grand Club privileges.
Interconnecting twin room available upon request. This is a premium
suite. See World of Hyatt program terms for upgrade eligibility.

14. Grand Executive Suite Twin

Teakwood and marble from central Java grace the floors of this 141-
sqm suite furnished with two twin beds and private balcony
overlooking the Indian Ocean's white sandy beaches or tropical
gardens. Luxurious appointments include marble bath with separate
shower, while deluxe amenities include robe, slippers and
complimentary Internet access. Interconnecting twin room available
upon request. This is a standard suite. See World of Hyatt program
terms for upgrade eligibility.
15. Grand Suite King
Relax amid Balinese ambiance in a 98 square metre room with marble
and teak floors, balcony, garden view, and sitting area. The Grand
Suite King features a large bathroom and deluxe amenities including
high-speed Internet. Connecting room available upon request. This is a
standard suite. See World of Hyatt program terms for upgrade
eligibility.

16. Ambassador Suite

Teakwood and marble from central Java grace the floors of this 166-
sqm suite furnished with one king bed, sitting area and wide balcony
overlooking the Indian Ocean, Nusa Dua and lush parklands.
Luxurious appointments include marble bath with separate shower,
while deluxe amenities include robe, slippers, complimentary Internet.

17. Presidential Suite

Teakwood and marble from central Java grace the floors of this 239-
sqm suite furnished with one king bed, lounge area, dining area and
outdoor terrace overlooking the Indian Ocean. Luxurious appointments
include terasso bath with separate shower, while deluxe amenities
include robe, slippers, complimentary Internet access and Grand Club
privileges. Interconnecting twin room available upon request .access
and Grand Club privileges. Interconnecting twin room available upon
request.

18. Villa Tamblingan

Opulent Balinese decor welcomes visitors to this 407-sqm, three-
bedroom beachfront villa furnished with two king beds, two twin beds,
dining area, living area, library, local artifacts and outdoor patio with
private pool, jetted tub and ocean views. Luxurious appointments
 include marble bath with separate shower, while deluxe amenities
include complimentary Internet access and Grand Club privileges.

19. Villa Beratan

Opulent Balinese decor welcomes visitors to this 192-sqm, two-
bedroom beachfront villa furnished with one king bed, two twin beds,
dining area, living area, library, local artifacts and outdoor patio with
private pool, jetted tub and ocean views. Luxurious appointments
include marble bath with separate shower, while deluxe amenities
include complimentary Internet access and Grand Club privileges.

20. Villa Belibis

Opulent Balinese decor welcomes visitors to this 175-sqm beachfront
villa furnished with one king bed, dining area, living area, library,
local artifacts and outdoor patio with ocean views. Luxurious
appointments include marble bath with separate shower, while deluxe
amenities include complimentary Internet access and Grand Club
privileges.

c) Swimming Pool
Swimming pools designed to make your holiday unforgettable. Choose the
Main Pool with a spacious lagoon design and surrounded by tropical
plants or enjoy the fun of riding two water slides in the River Pool pool.
The Balinese Feature Pool with its layered waterfall design offers serenity
and privacy, while the Bay Club Pool is in the fitness center and is only for
adults. For Club guests, the Grand Club Pool pool is available exclusively.
Opening hours:
1. Grand Club Pool 8:00 a.m - 7:00 p.m every day.
2. Main Pool 8:00 a.m - 7:00 p.m, every day.
3. Bay Club Pool 8:00 a.m - 7:00 p.m, every day (especially for up to 16
years old).
 4. River Pool 8:00 a.m - 7:00 p.m, every day (10:00 a.m - 6:00 p.m for
sliding).
5. Balinese Feature Pool 8:00 a.m - 7:00 p.m every day.

Picture 3 : Swimming Pool

d) Bay Club Fitness Center

Located beneath the main lobby of the Grand Hyatt Bali, the Bay Club
Fitness Center is open 24 hours and offers a variety of cardio equipment
and fitness machines, a squash court and a yoga studio. The facility also
features an adults-only swimming pool, sauna and steam rooms, and
plunge pools. A variety of classes are also available free and paid, from
yoga to kickboxing.
 Picture 4 : Bay Club

e) Kids Club
Kids club offers a variety of free and paid activities that are fun and
exciting for your children's vacation. Children can take part in a series of
programs that teach about Balinese culture as well as the flora and fauna
found in the resort area, in a comfortable and safe environment. Opening
hours: 09:00am - 5:00pm

Picture 5 : Kids Club

f) Kriya Spa
Inspired by the majestic architecture of ancient Balinese water palaces,
Kriya Spa at Grand Hyatt Bali offers a relaxing and refreshing experience.
Our experienced team of therapists and beauticians have prepared various
spa rituals to suit your needs. Apart from relaxing and refreshing, the
rituals at Kriya Spa are designed for detox as well.
opening hours:
 11:00pm - 5:00pm
 Last reservation at 4:00 pm
 Online reservation must be booked at least 24 hours in advance

Picture 6 : Kriya Spa

g) Restaurant & Bar

At Grand Hyatt Bali there are 9 types of restaurants & bars that allow
guests to enjoy the desired dishes according to the type of food that guests
want including.
1. Le Petit Chef

Picture 7 : Le Petit Chef

Featuring the tiniest chef in the world, Le Petit Chef invites you to join
an immersive journey that combines 3D projection mapping with a
delicious.
2. Garden Cafe
Garde Cafe is an International Café that offers a selection of Asian and
European favorites. Garden Café Restaurant is located near the lobby
with views overlooking the pond and garden with a capacity of 125
indoor seats, 20 private rooms and 20 outdoor seats. The opening
hours of the garden cafe are:
 Breakfast : 06.30 am - 10.30 am
 Lunch : 11.00 am - 06.00 pm
 Dinner : 06.00 pm - 11.00 pm
 Picture 8 : Garden Cafe
3. Salsa Verde
Served in a fun-filled Italian restaurant situated on the beachfront hotel
Grand Hyatt Nusa Dua Bali with a Californian décor, treat yourself to
some Italian. The opening hours of the garden cafe are:
 Breakfast : 07.00 am - 11.00 am
 Lunch : 11.00 am - 06.00 pm
 Dinner : 06.00 pm - 01.00 am

Picture 9 : Salsa Verde

4. Veranda Lounge and Bar

Located 8 m (26 ft) above sea level, with spectacular views of the
ocean beyond lush bougainvillea gardens, Veranda Lounge and Bar
offers a welcoming. The opening hours of the garden cafe are:
 Morning Menu : 10.00 am - 02.00 pm
 Afternoon Tea : 02.00 pm - 05.00 pm
 Evening Menu : 05.00 pm - Midnight
 Picture 10 : Veranda Lounge and Bar

5. Poolside Bar
6. Beat the heat with a sip of the tropical freshness from an array of
original and classic cocktail blends and crushes at the Pool Bar.
Opening hours at 09.00 am - 07.00 pm.

Picture 11 : Poolside Bar

7. Pasar Senggol
Dine underneath the stars at Pasar Senggol, designed as a
contemporary Balinese night market, lingering among an array of stalls
offering authentic Indonesian and Balinese. The opening hours of the
garden cafe are:
 Dinner : 07.00 pm - 10.00 pm
 ( Dance 08.00 pm - 09.00 pm)

Picture 12 : Pasar Senggol

8. The Watercourt
The Watercourt artfully presents a Balinese style dining room in
surroundings that pay tribute to legendary water–palaces of Bali with
an exquisite combination of traditional. Opening hours, The
Watercourt is: Breakfast : 06.30 am - 11.00 am

Picture 13 : The Watercourt

9. Nampu
Japanese cuisine at its best with open kitchens and a sushi bar. Serving
authentic Japanese cuisine in a completely serene ambiance, Nampu
offers a variety. Opening hours:
 Dinner : 06.00 pm - 11.00 pm

Picture 14 : Nampu

10. Salsa Bar

Situated on the rooftop of Salsa Verde, the Salsa Bar provides an oasis
for the discerning traveler to unwind amidst signature cocktails, balmy
beach breezes. Opening hours at 05.00 pm - 01.00 am.

Picture 15 : Salsa Bar

h) Ballroom
Grand Hyatt Bali has a spacious Ballroom with beautiful decoration.
Grand Hyatt Bali has a total of 15 Ballrooms with names according to the
Regency in Bali. The names of the Ballrooms at the Grand Hyatt Bali are:
1. Grand Ballroom
2. Gianyar Room
3. Singaraja Room
4. Jepun Room
5. Rijasa Room
6. Karangasem Ballroom
7. Bangli Room
8. Negara Room
9. Angsana Room
10. Tanjung Room
11. Klungkung Room
12. Tabanan Room
13. Badung Room
14. Cempaka Room
15. Penida Room

Picture 16 : Ballroom
i) Beach
Grand Hyatt Bali has a very beautiful beach with blue water and white
sand that surrounds the beach, making this beach a special attraction for
guests who want to stay at Grand Hyatt Bali.

Picture 17 : Beach

j) Tenis Court
Grand Hyatt Bali have many sport facilities like fitness centre besides that
grand Hyatt Bali also have tennis courts which can use by guest or any
people if want to play tennis in grand Hyatt but must to do registration
first.

Picture 18 : Tenis Court

2. List of table Structure organisation of hotel grand Bali

2. Departments In The Hotel

In general, the Grand Hyatt Bali hotel has the following departments:
a) Front Office Department is one of the departments in the front office
whose duties are to deal directly with guests, receive room
reservations, receive guest registration, or provide information desired
by guests. This department is the first impression for guests when they
want to check in.
The sections in the Front Office Department are as follows:
 reservation
 Reception
 Telephone Operator
 Front OfficeCashier
 Uniform Service/Bell boy
 Information Section
 Guest Relations Officer
b) Food and Beverage Department is a hotel department that handles
matters related to processing the provision of food and beverages and
also in charge of providing services to guests when eating at
restaurants. This department is divided into several sections, including:
 Food and Beverage Production is one of the divisions in charge of
processing raw food ingredients into cooked food to be provided to
guests.
 Food and Beverage Service is the one in charge of selling food to
guests and serving guests in ordering the food they ordered. F&B
Service is divided into 2, namely Food Service & Beverage
Service.

c) Housekeeping Department is a hotel department that is responsible for

the overall cleanliness of the hotel both indoors and public areas and
provides various hotel facilities. Housekeeping is divided into several
sections, including:
 Flora section
 Public Area Section
 Linen/Uniform Section
 Laundry Section
 Gardener Section
 Florist Section
 Recreation/Swimming Pool Section

d) Accounting/Finance Department is a hotel department that is

responsible for hotel administration issues, both expenses and hotel
financial income.
e) Personnel/HRD Department is a hotel department in charge of
receiving and placing employees/trainees as well as handling problems
faced by employees.
 f) Engineering Department is a hotel department that is responsible for
handling maintenance and repair of all tools and machines in the hotel
if they are damaged.
g) Marketing Department is a part in charge of marketing the hotel to the
public and customers so that every year there is an increase in the
number of guests staying and using hotel facilities.
h) Purchasing Department/Material is the hotel department that is
responsible for the overall purchasing and procurement of all hotel
needs.
i) Security Department is a part in charge of maintaining the security of
the hotel and guests during their stay at the hotel (24 hours).

2.2 TRAINING ACTIVITIES

Housekeeping is the one of department in hotel which have a responsible to
keep cleanliness and maintenance about guest room and also area hotel. And in
the housekeeping department also have many sections there in housekeeping
department like a public area, linen, laundry, and room section. Housekeeping
department in grand Hyatt Bali have many sections such as public area, linen,
laundry, room and first time the writer join in Grand Hyatt Bali, the writer get
public area section.
Period trainee and section:
1. 1 of December until 15 of January ( Linen Section)
2. 16 of January until 28 February ( Laundry section)
3. 1 of March until 15 of April ( Room section)
4. 16 of April until 30 of May ( Public Area section)

1. Linen Section
Linen section is the one of section in grand Hyatt Bali which have responsible
about all linen there in the hotel such as sheet, towel, napkin for food and
beverage service and also have responsible about uniform. And in linen
section the writer have activity that is
  Preparing uniform
In uniform the writer has responsible to taking uniform for staff example if
there staff in housekeeping department want to get uniform and taking the
uniform housekeeping accrodance the number and accrodance department.
And in uniform the writer also set up the clean or new uniforms for stock
because in one person each have more than one uniform.
 Checking stock linen in pantry in each village
This very important duty in linen section because the writer must always
to checking the stock linen there is in each pantry because to ensure not
lack of linen in each pantry.
 inventory
Inventory is a task or activity to calculate all the linen in the hotel, both the
linen in the pantry and in the room, which is done every 3 months with the
aim that we can find out the amount of all the existing linens and if the
linen is lacking we can find out how much is needed. less and we can buy
linen according to the shortage

2. Laundry section
Laundry section is the one of section housekeeping in grand Hyatt Bali which
have responsible to wash make clean and ready linen, uniform and guest
laundry because for this laundry in Grand Hyatt Bali temporary close because
pandemic area. And someone get laundry section seconded to linen section to
help preparing uniform and also providing linen for room attendant for
cleaning guest room.

3. Room Section
Room section is the one of section there in housekeeping department grand
Hyatt Bali specially to handling guest room either from cleanliness guest room
and Maintenance the room. Activity in room section is before going to the
floor or Village room attendant get briefing session one hour after that going
to the each to preparing trolley for cleaning guest room and after that to do the
duty to cleaning guest room accrodance section but you must taking the room
which asking to cleaning the room first to be priority after that taking the room
which departure which to be reserve or arrival an continue to cleaning vacant
dirty and also have duty to preparing the arrival room with touch up the room
answer clean.

a. Trolley room attendant

Picture19 : trolley room attendant

Above is a picture of the trolley used by the room attendant to clean the room
or prepare the room for sale to the customer. I will explain what the
arrangement and items are in the trolley. In the first column there is a bath
towel, hand towel, bathmat, in the second column there is a king seat, duve
cover king, pillow case, seat double, duve cover double, kimono, with a
sleeper inside. at the very bottom of the column there is a column for storing
clean glasses to replace dirty or dusty glasses with washed glasses. on the top
right is a linen hamper, the bottom is usually used to put water. on the top left
is the trash can and on the bottom is the carry cady to set up the carry cady is:
b. Set up of carry cady chemical:

Picture 20 : Carry cady

 Task R1 For Cleaner Bathroom.

 Tadk R3 For Glass cleaner.
 Task R4 For polish furniture only.
 Task R5 For Air freshner.
 Emerald For special Cleaner Stainless.
Supporting cleaning Tools:
 Toilet bowl brush
 Hand Brush
 Rubber Glove
 And 2 kind of sponges , Small for clean sink and Big for Bathroom. That's
an explanation of the set up carry cady according to international
standards.Next I will explain the next image, which is the very top of the
trolley that is used for the room with the following picture
c. Top of trolley
The writer will explain what is at the top of the trolley used by the room
attendant like the picture above, namely there are roller tissue, tissue box,
toothbrush, razor, shampoo, body wash, conditioner, wooden lighter,
cotton bad, for suite rooms using shampoo, body wash, conditioner in the
form of a gel then there is a comb, teaspoon, coffee, brown sugar, sugar,
creamer, paper leaner, wet wipes, pencils, mouthwash, other things such as
deodorant, included in guest orders if guests request it will be provided by
hotel, those are the things the writer can explain about the room equipment
at the top of the trolley used by the room attendants. then the writer will
explain my duties and responsibilities in the room section and the things
the writer learned in the room starting from how to clean, set up, and
others.

Picture 21 : top of trolley room attendant

The Procedures of set up trolley

 First dusting trolley
 And in the part of top trolley for put all guest supplies and guest
amenities.
 And than the second of part trolley in middle of trolley for put all
towel like e bath towel, hand towel, bathmat, and wash towel.
  And the last part of trolley to use put linen when to remove linen there
in guest room like a cover duvet double and king, sheet double and
king and pillowcase.
 And in beside of trolley their linen hamper and garbage hamper, linen
hamper to use put soil or dirty linen and garbage hamper to use put
trash from guest room.
 Put carry caddy and mineral water in beside of each trolley and last put
dustpan and broom

d. The Procedures of cleaning the room occupied with make room sign:
 the door three time by saying good morning, afternoon, or evening
housekeeping service.
 If there not respond from guest open the door
 After that turn on lamp open certain while checking to the bed answer
on the bed there not valuable and if their valuable remove to the safe
place
 Taking the trash there in the room
 Continue to clean the bedroom, tidy up the bedroom and change the
linen from bed and making bed and after finish
 Next to cleaning the bathroom collect the dirty linen like a towel which
already to use and change with new after that cleaning the washbasin
and after cleaning toilet bowl and bathtub
 After that dusting all part of guest room and than refill the guest
supplies and guest amenities
 And then mopping the floor and while to close the certain and turn off
the lamp and the last lock the door
 Picture22 :cleaning room
Note: if the guest put DND (do not disturb) and the mean is the guest do
not clean the rooms and we must do not to cleaning the room and also the
guest refuse to cleaning the room and do not to cleaning the room and
offering to another option like e just change the towel or need mineral
water like this

e. The Procedures of cleaning vacant dirty room:

 Knock the door by saying good morning, afternoon, or evening
housekeeping service
 If there is no respond from guest, open the door slowly and if the guest
is not in the room turn on the lamp and open the certain
 Continue to check every part of room to assure there no guest
belonging and if we found the guest belonging, then put on lost and
found.
 After that taking all trash in the room
 And that stripping the dirty linen on the bed and after that
 Take cleaning linen for making the bed
 And making the bed
  After this finish continue to clean bathroom by cleaning the washbasin
first, and than cleaning bathtub and cleaning the toilet bowl and the
last collecting dirty towel
 And that refill the guest supplies and guest amenities, guest supplies in
the bath room like a towel ( bath towel, hand towel, wash cloth, and
bath mat) and refill guest amenities like a ( cotton bud, shower cap,
sanitary bag, cotton pad, detergent, dental kit, shaving, shampoo,
conditioner, bath wash, body lotion shoe bag, laundry bag, laundry list,
shoe polish and slippers).
 Refill guest amenities and guest supplies in the bed room guest
supplies in the bed room like a (tea mug, spoon, water kettle, tea pot,
and glass) guest amenities like a (coffee and the also Sugar, Nemo pad,
pan and wet tissue).
 And dusting all of part in the bedroom and bathroom
 Swiping the balcony of the room
 And last mopping the floor use dry mop while to close certain mad
turn off the lamp
 And close the door again

f. The Procedures of make up the bed

 Stripping all dirty linen on the bed and put dirty linen in the linen
hamper
 Take new air clean linen to change the dirty linen
 Pull the bed first to easy for make up the bed
 Spread sheet first until the sheet covering all the bed after that tidy up
and make fold in beside right and left from bed and tidy up
 After that push forward the bed
 Spread cover duvet and than input the iner duvet and spread until the
cover duvet full filled with iner duvet and tidy up
 After duvet tidy make one line one the bed and make fold in beside
back of the bed and than tidy up
  Input pillow to the pillowcase and put on the front of the bed and Last
tidy up until look slippery

g. The Procedures of cleaning bathroom

 First bring carry caddy air clean kit to the bathroom
 Check it first the area bathroom to answer there not luggage guest
 Pour R1 (toilet bowl cleaner) let it five until six minutes
 Continue to be cleaning washbasin use MPC (multi purpose cleaner)
after that dry it
 After that continue cleaning shower area
 And than cleaning bathtub and after polish all are bathroom
 And the last mopping area bathroom

4. Public Area Section

Public area section is the one of section which have responsible to keep
cleanliness and maintenance the are hotel such as lobby, restaurant, ballroom,
corridor, office and the writer activity in public area is such as cleaning
a. Cleaning lobby
Usually, the writer cleaning start from Opening by preparing the
equipment and chemical to cleaning the lobby like a trolley, trash bag
lobby duster, mop, Broom, dustpan, toilet bowl brush and cloth. Chemical
like a toilet cleaner (R1), multi purpose cleaner (R2), glass cleaner (R3),
furniture polish (R4), air freshener (R5),emerald, Wiper and don’t forget
bring brush, hand gloves, after the equipment and chemical complete after
that running the sop to cleaning the lobby start from cleaning the toilet
male and female, collecting all trash which there in trash bin and continue
dusting all item which material from wood like a cheer, table front desk
and another. After that mopping the floor and lobby clean
b. Cleaning the restaurant
In Grand Hyatt Bali there have five restaurants, and the restaurant that is
water court, salsa Verde, Nampu Restaurant, garden coffee, grand club,
there some still closed until now because pandemic area. Same with how
to clean lobby and how to cleaning restaurant first opening by preparing
the equipment and chemical to cleaning the restaurant like a trolley, trash
bag, lobby duster, mop, Broom, dust pan, toilet bowl brush and cloth.
Chemical like a toilet cleaner (R1), multi purpose cleaner (R2), glass
cleaner (R3), furniture polish (R4), air freshener (R5), emerald, Wiper and
don’t forget bringing brush, hand gloves, after the equipment and
chemical, cleaning the toilet restaurant first and after toilet restaurant clean
continue to mop the floor and swiping the out side off the restaurant and
this the way how to cleaning the restaurant each.

c. Swiping main entrance off the hotel

The writer also ever to cleaning the main entrance off the hotel swiping
start from front of lobby, continue to the vip parking until travel parking,
while to collection trash

d. Cleaning ballroom
In grand Hyatt Bali have many ballrooms and the writer ever to cleaning
the Ballroom first you must prepare all like equipment and chemical such
as trolley, trash bag, lobby duster, mop, Broom, dustpan, toilet bowl brush
and cloth. Chemical like a toilet cleaner (R1), multi purpose cleaner (R2),
glass cleaner (R3), furniture polish (R4), air freshener (R5), emerald,
Wiper and don’t forget bringing brush, hand gloves and vacuum. you
must cleaning toilet first after clear continue to vacuuming the carpet in
the ball room if there dirty spot use brushing carpet method by use
brushing machine and special chemical and after vacuuming done cleaning
glass in ball room by use R3 or glass cleaner, sponge and cloth and after
and this is sop cleaning the lobby when not use with hotel or for meeting
and if the Ballroom have been used from meeting and how to cleaning the
 Ballroom when have been used to meeting, cleaning the toilet first after
that collecting the all trash and after that continue to vacuuming all the
floor which material from carpet and don’t forget if there dirty spot use
brushing method or use special chemical after that cleaning glass and
while polishing wood and last throwing the trash.

e. Swiping part away pasar senggol

The writer usually ever to swiping part away pasar senggol to make
always clean from foliage and after swiping part away pasar senggol don’t
forget cleaning toilet pasar senggol also cause this one of part pasar
senggol

f. Cleaning toilet poolside

The writer also ever to cleaning toilet poolside and toilet poolside the one
of off facilities which provide by grand Hyatt Bali and how to clean toilet
poolside collect the trash first and throw on the garbage hamper and bring
carry caddy which Contains with chemical and equipment for cleaning.
After that cleaning the washbasin after that cleaning toilet bowl after that
dusting and last mopping the floor

g. Cleaning part away beach

Swiping part away beach and collection rabbis so that always clean
because this area is the way for

h. Cleaning office
Cleaning office is the one of duty in public area grand Hyatt Bali, the
writer must clean the office like a office HRD, accounting, housekeeping,
accounting, engineering. And how to clean office each is collecting the
trash first after that dusting and then cleaning glass and the last mopping
the area office
i. Cleaning locker

The writer usually getting to cleaning the locker for always clean and feel
comfort. And how to clean locker is collecting trash first and taking all
hanger there is in locker and after that cleaning toilet and urinary place
after that add sanitizer and after that cleaning washbasin and also mirror
after this clear continue to swipe all area locker excited toilet area and then
mopping all area locker and the last add face tissue

 Trolley public area

Picture 23 : trolley public area

This is important equipment for cleanings in public area, in this trolley

there first part off trolley for cleaning kit and than part two for tissue and
garbage hamper part right side for floor squeeze, lobby duster, broom and
dust pan, the part off forward trolley for put mop bucket. And if want to
use for cleaning area hotel must preparing before answer all item there in
trolley and trolley ready to use.
2.3 PROBLEM AND SOLUTION
 Problems
1. At the first time the on the job training was implemented, the writer
had a very difficult time remembering the roads and the surrounding
area in the hotel, starting from the village hotel to the existing
facilities.
2. The writer feels confused when starting the training, because it is not
clear what the author should do at the Hotel or in the Housekeeping
Department when carrying out on the job training.
3. Lack of experience in English when speaking to guests is a bit of a
barrier for writers.

 Solution
1. When the writer go to work, the writer always take a different route
every day so I remember walking around the hotel
2. If the writer is confused or doesn't know the set up in the room or in
other sections, the author always asks the seniors in each section
3. After the writer finishes work, the writer fills the break time by
reading stories in English or listening to English music.
 CHAPTER III
CLOSING

3.1 Conclusion
Based on the discussion in the previous chapters and as long as the writer
follows on the job training for 6 months, the writer can draw the following
conclusions:
a. Industrial Job Training / On The Job Training activities are able to add
insight to the author, especially in the field of tourism or hospitality,
especially in the Housekeeping Department.
b. On The Job Training in the tourism industry is a good opportunity for the
author to be able to directly apply the various kinds of knowledge he has
acquired during college.
c. On The Job Training in the tourism industry can foster a professional
attitude, self-discipline, mental readiness, optimism and a sense of more
curiosity in writers who have carried it out.
So by doing Industrial Job Training (On The Job Training) it will be very
helpful to be able to further develop themselves, both in terms of knowledge and
experience, because when doing practice the author can apply the theory that the
writer gets from campus and this is where the writer can deepen and know what
the author doesn't know, so that when he goes directly to the world of work he
doesn't have any difficulties.

3.2 Suggestions
a. For Campus
The suggestion for someone which want to apply job in hotel or to be
worker in hotel don’t be afraid because work in hotel is very fun and also
good for career forward. In hotel have many choices profession there
housekeeping department, food and beverage service and culinary so
choice which you like or connect with your basic, so that you comfort in
your profession and if you first time or not yet know about work in
 industry don’t afraid you can learn directly in hotel or you must school
before to learn basic profession you like one of way is to do on the job
training before you want to apply job or to be worker in hotel and if you
choice housekeeping department is very good because in there you can
interaction with guest directly, you can learn you to serve guest, you can to
know how to cleaning are hotel at guest room with equipment manual and
machine.

b. For Hotel Grand Hyatt Bali

Good cooperation from the industry to the trainee must continue to be
improved in order to create a skilled and so never tired of teaching to the
participants of the trainee. So, retaining the hospitality toward guest who
come or fellow employee of the department who is one with the
employees of the department the other.

c. For Students
The students must be study hard so that we can show that the skill and
honest that is the main guideline at work, must be focus on responsibility,
not be lazy in world industry, discipline number one, asking and noted
some information in order to support work qualities.
 REFERENCES

Anoname, Example repot on the job training from google, access at 1 may 2022
https://id.scribd.com/doc/215008196/Laporan-Training-Hotel

Grand Hyatt Bali facilities and explanation from google, access from 1 may 2022
https://www.hyatt.com/en-US/hotel/indonesia/grand-hyatt-bali/balgh/
home/indonesian?
src=adm_sem_agn_pfx_corp_apac_other_PFX_Search_Google_ASPAC
_ASPAC_BALGH_BR_AO_ID_ID_BALGH_BR_Exact_Brand_ID_ID
_Grand+Hyatt+Bali&gclid=CjwKCAjw-
8qVBhANEiwAfjXLrnF6rVmn1b9wtz7fBslbEb3AEd7FC9ja3R_NzV2
H63pl-srr1EgbnRoC5T8QAvD_BwE&gclsrc=aw.ds