…………………………………………………………………………………………………………………………………………………………

UNIVERSIDAD ALAS PERUANAS FACULTAD DE INGENIERIAS

Y ARQUITECTURA ESCUELA ACADÉMICO PROFESIONAL DE
INGENIERÍA INDUSTRIAL

English IX MIDTERM EXAM

NAME: LUIGGI ALEXISS SURNAME: BONIFAZ VASQUEZ ...........................................DATE 25/10/2021
CODE: 2018113008

Mg. Mario Araujo Gamero

I.- ANSWER THE FOLLOWING QUESTIONS 4 PTS EACH

1.- The definition of availability is whether someone or something can be accessed or used. WRITE FIVE
EXAMPLES .

a) When a classmate can meet to discuss a project on a certain date.

b) When we ask a company when they open their new store and where it will be
c) When we ask for a specific product if it still has stock
d) When we asked teachers about when classes start the other semester
e) When we ask if there will be WiFi at a friend's house

2.- WRITE FIVE EXAMPLES OF COMMUNICATION STRATEGIES IN THE COMPANY

a) Provide a space of trust where your employees can talk about their challenges at work without
judging them. The goal is to resolve any concerns or conflicts before they grow, and a key to achieving
this is maintaining a strict level of confidentiality. For example: When I was working in "Movistar" I
met a colleague who had problems in his family environment and the company referred him to work
in another quieter area so that he would not get upset and have more peace of mind when doing his
work
b) One of the main skills of an effective leader is knowing how to communicate to his team members
what is expected of them and what strategies they must follow to achieve it. That is why middle
managers must know that one of their responsibilities is communication. For example: When working
in "PLAZA VEA" always the head of the store and the heads of each area used to have a meeting of
approximately 10 minutes to achieve the weekly objectives and help other areas to achieve them
c) Today we receive many more messages than we can actually process. Determine which employees
should know certain information, do not saturate everyone with topics that are not relevant to them.
For example: In every company, the shorter and more concise the message is, the more it will help
employees to perform in a good way in their work.
d) A good habit to ensure that you are listening is to repeat the prominent messages that your
interlocutor gives. This technique not only improves communication, it allows the other party to feel
appreciated and valued. For example: When I started working in the meat area, my boss was forgetful
about some things but he always knew how to listen to some recommendations that the person in
charge of "REDONDOS" told me.
e) Improving the work environment is a very good strategy that many companies adopt. For example: In
a company where there are conflicts or poor communication, it is very difficult to reach the objectives
set or it will be able to reach it but in much longer time.
…………………………………………………………………………………………………………………………………………………………

3.- what is the meaning of meeting?

A meeting minutes is a document that is written to record what was discussed, agreed or decided
during a meeting. Its main objective is, therefore, that everything mentioned above is in writing so
that it can be consulted in the future if necessary.
The meeting minutes model serves to certify what happened and give validity to what was agreed
by both parties, in such a way that it avoids misunderstandings and clarifies the points discussed in
the meeting. In turn, internally it is used to know the tasks assigned to each member of the team, as
well as the date of completion of these. Having all this information collected clearly and concisely
helps to achieve objectives and improves communication both within the company and with the
client.

4.- WHAT IS THE MEANING OF PROYECT MANAGEMENT?

Project management is a set of methodologies for planning and directing the processes of a project.
A project comprises a specific set of operations designed to achieve a goal with a set scope,
resources, start, and end. The objectives of project management are: Manage the start and
evolution of a project; Control and respond to problems that arise during a project and Facilitate
project completion and approval.
Project management is essentially aimed at achieving pre-established objectives to provide a benefit
to the organization.

5.- TRANSLATE THE TEXT FROM ESPANISH TO ENGLISH

ESTRUCTURA BASICA PARA ELABORACION DE PLAN ESTRATEGICO INSTITUCIONAL (PEI)

I. PRESENTACIÓN: mensaje de alta dirección institucional firmado por titular

II. INTRODUCCIÓN: presentación del documento, como fue elaborado, que contiene, etc.

III. ANÁLISIS SITUACIONAL: breve reseña de los antecedentes institucionales y del diagnóstico
realizados (análisis de los resultados obtenidos con la herramienta FODA)

IV. PENSAMIENTO ESTRATÉGICO: Visión, Misión, Valores y Políticas Institucionales

V. ESTRATEGIA INSTITUCIONAL: se identifican, conceptualizan brevemente las líneas estratégicas,

los objetivos estratégicos, los objetivos específicos, los resultados institucionales y las acciones
estratégicas

VI. SEGUIMIENTOS Y EVALUACIÓN DEL PEI: describe de manera breve como se dará seguimiento y
evaluará la ejecución del plan. VII. ANEXOS: todo documento que contribuya a entender el
funcionamiento organizativo, los procesos claves y la estrategia institucional.
 …………………………………………………………………………………………………………………………………………………………

TRANSLATE:

BASIC STRUCTURE FOR THE PREPARATION OF THE INSTITUTIONAL STRATEGIC PLAN (PEI)

I. PRESENTATION: message from senior institutional management signed by owner

II. INTRODUCTION: presentation of the document, how it was prepared, what it contains, etc.

III. SITUATIONAL ANALYSIS: brief review of the institutional background and diagnosis carried out
(analysis of the results obtained with the SWOT tool)

IV. STRATEGIC THINKING: Vision, Mission, Values and Institutional Policies

V. INSTITUTIONAL STRATEGY: strategic lines, strategic objectives, specific objectives, institutional results
and strategic actions are identified, briefly conceptualized

SAW. MONITORING AND EVALUATION OF THE IEP: briefly describes how the implementation of the plan
will be monitored and evaluated. VII. ANNEXES: any document that contributes to understanding the
organizational functioning, the key processes and the institutional strategy.
…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………..

…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
………………………………………………………………………………………………………………………………………………………..