Getting to know

your new salon diary

Introducing Slick Things you might want to know
We work across the hair and beauty industry, collaborating
with stylists and industry experts, to deliver a salon Text reminders
management platform that works for you.
Text reminders can reduce no-shows by up to 70%. You can choose if they are sent 24
or 48 hours before an appointment.
Why is Slick different?
Slick was started out of a desire to bring the benefits of technology to
the hair and beauty industry, alongside a passion for helping salons to
run their business more effectively without costing the earth.
Access anywhere
You can log in to your salon from wherever you are and appointments from any device,
that updates in realtime. Let your staff access remotely with different permissions

Starting your Slick journey

What you need
Customer support
PC, Laptop or iPad Internet (WiFi or Google Chrome We are always there for you. Our UK-based customer support team is available 7 days
less than four years old ethernet) or Safari a week, 8am to 10pm, with an average response time of less than 2 minutes.
Faster than 10Mb
is preferable
check via www.
speedtest.net Priced for you
Thanks to our unique partnership with L’Oréal we can provide you with a first class diary
at a competitive price, Slick has been designed to save you time and money.
The calendar Date picker
Click on this to bring
up the date picker and
select a specific date
Menu access
Activity feed
Go to today’s date Click here to see text
reminders or online
booking notifications
Menu
Click on any of the options
to access respective parts
of Slick
Search / add clients
Cash-up Click here and begin
See page 5 typing to search for current
or add new clients

Reports
See page 6
Week view
Select an individual stylist
and see their scheduled
bookings for the week
Settings
Access your settings
here to edit:
Help & live chat
Services Click here to bring up the
Staff live chat box and talk to
Salon details one of our support team
Retail
Online booking
Permissions

Logout from Slick

Time bar Time breaks Bookings

Broken into 15 Click on an existing booking to
minute increments bring up the booking information
Bookings Client profile
Client name & birthday
How to make a booking
Tags
1 Use the date picker to choose the correct
Use these to assign certain client characterstics
date, click in the calendar in the stylist’s to their profile such as ‘Friends and Family’
column at the time you would like to
make a booking. Appointment summary

2 You will be shown a search bar, begin Phone number & email
typing - if the client is already in the
system their name will appear. Opt-ins
Toggle these to opt clients in / out of text message
3 Select the correct client, you will then reminders and marketing messages
be shown a list of categories, from here
choose the services required and click Patch test
save! Client patch test information will be shown here, you can
add new patch test information by clicking the ‘Add’ button

Scheduled bookings
All future bookings for a client are listed in the client profile.
Bookings are interactive, when clicked they will take you to
the live booking in the calendar

Booking modal Booking history

You can access a client’s full booking history at the bottom
You can see loads of useful information of the client profile, you can also view and resend receipts
in the booking modal, including a
summary of services and prices, client
contact information and tags. You can
also access the client profile, edit/delete
a booking, mark as no show and set the
stylist preference.

Click ‘View details’ to see

full history including:
Discounts applied
These icons indicate there are booking Retail purchased
notes and SMS details
Payment method
Booking notes
SMS sent and received
with time stamp
Time Off Checkout
Find your daily cash-up in your menu, this shows your revenue and
Just like making a booking allows you to reconcile your card and cash receipts.

1 Use the date picker to choose the correct Day / Range

date and click in the calendar in the
Use this to sort by day or day range
stylist’s column you would like to book
time off for. Date
Select the date here
2 From the pop out, select ‘Time off’ to be
shown the various options available. Summary
Breakdown of total takings and expenses,
3 Time off can be created by hour or day make sure to fill in any grey boxes

4 It can also be set to repeat daily, weekly Petty Cash

or bi-weekly for repeating days off or for Enter any petty cash here
holidays. Don’t forget to save!

Checkout
Add services or products Add booking Edit stylists Notes
Use this to add additional Use this to add another Allocate services Record breakdown of petty cash spend or
services / products to the bill client to the bill to different stylists other notes for colleagues

Checkout your clients in just a few steps - easily

remove or add services, products, apply discounts,
add a tip, allow them to pay by cash, card, voucher
or gift card, or any combination. Just click on the
Discount
appointment and then the button marked “Checkout”
You can discount by fixed
price or percentage
Tips & vouchers
Click on the tips & vouchers Transaction / deposit log
section to give more options Sub-total List of all transactions for the time period set.
for payment method Summary of services and View receipts as well as void transactions or
products added to the bill correct mistakes
with any discounts applied
Record tips taken on card

Enter amount for part cash

payment or gift cards redeemed

Payment
You can record payments by
cash or card using the buttons
provided or split payments by
clicking the section above
Easy admin Grow your business
Reports / dashboard Online booking
As part of your Slick account, you have access to a full reporting suite and If you want to increase your client list, you can enable online booking, allowing people to book directly
dashboard. Your salon dashboard gives you a week by week snapshot of into your calendar from your website or social channels.
salon revenue, average bill value and rebooking rate.
Just pop in to the ‘Online Booking’ section in settings and follow the instructions to get set up. You can
You can also look deeper into your salon’s performance over different toggle on/off staff and the services that can be booked, as well as the business hours that are available.
time periods by selecting one of the following differentiators and varying
by category and stylist: Online booking URL
This is your unique online
Revenue Clients booking URL, link it to your
Future Revenue Hours website & social accounts
so customers can book
Bookings Commissions - add in commission appointments online!
amounts and we work this out for you
Staff list
You can also download reports for accounting purposes or to review Use the drop down arrows
your client list to the right of the screen to
access and make changes
to which services can be
booked online individually

Staff list
Toggle what services can be
accesed online by customers
by using the toggles and tick
boxes as demonstrated here

Booking through social

If you need help adding your
online booking link to your social
channels get in touch with your
account manager or use the live
chat bubble.
To find out more on the features
discussed here or all of the other tools
available, get in touch now!
Live chat
The bubble in the bottom right corner of your calendar
or on our website
www.getslick.com
info@getslick.com
0120286005

@gettingslick